About Lakeshore Grill-Macy's - Ridgedale Mall
Lakeshore Grill Ridgedale is the proto-type for Macy's casual dining establishments, providing superior food and friendly service in an inviting, contemporary environment. It's what makes us the first choice for shoppers and diners in the Western suburbs....
Built on the bones of our successful Lakeshore Grills in Minnesota and Detroit that provide regional cuisine to a loyal guest base, the new LSG brings an updated twist to our long-time favorites and adds a focus on local sourcing, organic and vegetable based choices alongside heartier meat dishes and a fresh emphasis on beverages and small plates. Here you will find an environment that caters to both traditional guests and more adventurous tastes....an expanded wine list, hard ciders and custom drinks play a role in bringing newness to our menus.
Hours of Operation:
Sunday 11am - 6pm
Monday through Thursday 11am - 8pm
Friday and Saturday 11am - 9pm
$30 and under
AMEX, Discover, MasterCard, Visa
Bar Dining, Bar/Lounge, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Weekend Brunch
Special Events & Promotions:
Join us for Happy Hour every day 3pm - Close!
Lakeshore Grill-Macy's - Ridgedale Mall Ratings and Reviews
A group of us ladies celebrated our annu ...
A group of us ladies celebrated our annual Gals Getaway in Minnetonka this year on Saturday, October 15th. We planned on spending our day shopping at the Ridgedale Center. The day started with lunch at Macy's Lakeshore Grill. I took advantage of the Open Table reservation site the night before. All I had to do was click on how many people in our party & the time we wanted. They then sent me an email confirmation. It was quick & easy. The food & service was great. We would definitely recommend this restaurant to anyone looking for a great meal with a pleasant atmosphere!
We arrived 10 minutes later than our res ...
We arrived 10 minutes later than our reservation time on a Friday night and because of the large number of people waiting in line we got worried that we had lost our online reservation; then all of sudden our name was called by the hostess that our table was ready and we preceded right ahead of the line of all those people and got seated. THANK YOU! Lakeshore Grill for keeping honest and responsible with your online reservation system, based on the crowd is was a life saver! As to the food and service quality?; nothing short of excellent, keep up the great effort for excellence in your; great atmosphere, superior service, and excellent food and beverage offerings.
Food was Amazing! Service was HORRIBLE. ...
Food was Amazing! Service was HORRIBLE. Honestly was shocked at the poor quality of service. Our server appeared to spend his time up at the bar area socializing with other co-workers. His indifference actually spoiled out outing. Shouldn't have to beg for each beverage, each refill, and that's IF you saw him pass by. I'd still go back because the food is amazing and we've always had great service with the exception of this last server. Oddly enough, when talking to a friend about it, they had the same server, same problem. You'd think management would be aware?
We made a reservation for 6:00 on a Frid ...
We made a reservation for 6:00 on a Friday night and were seated within a few minutes of our arrival. Our server, Spencer, was excellent! Extremely knowledgeable about the menu and provided us with information on the specials of the day and gave great recommendations while being friendly and engaging! Our food came out in a timely manner and was cooked as requested and very tasty. Spencer checked on us, but not right after we took a bite of food which was so appreciated! The atmosphere is wide open, but we were still able to converse across the table and hear each other. Any interaction with other staff at the restaurant was pleasant and friendly but Spencer's service was the highlight of our dinner! He is a definite asset to the Lakeshore Grill!
One of the worst restaurants ever visite ...
One of the worst restaurants ever visited. I made a reservation through opentable, arrived about 5 minutes early, the receptionist told me there's no table for us ready. I was standing and waiting for 10 minutes only to find out there actually were several empty tables and also several people who came in after me were able to seat, which is ridiculous. I brought it up with the manager who actually led us to a table after waiting that long, and the manager said she'd figure out and come back, never happened. She never came back and their service was just unexceptionally slow- took 40 minutes to get three entrees, people sitting next to us sat about 10 minutes after us got their food before us. This restaurant sucks and I will never ever come here again, and won' use opentable as well.
I had made a reservation for two in a sm ...
I had made a reservation for two in a small booth at noon. I arrived at noon and asked if my party had arrived yet. I was told no and as the hostess began to seat me I heard from across the restaurant my name being yelled out. The hostess said she did not realize my guest was there. My guest was seated at a table squeezed between two other tables. I wanted privacy that's why I asked for a small booth when making the reservation.
The waitress that was waiting on my friend was upset that we chose to move to the booth. We did get another waitress who was not very friendly and totally mixed up our drinks. She also did not look very clean. For dessert we waited longer for the one single piece of pie then we did for both of our lunch orders. When we asked the waitress why it took so long she said there was only one chef to make all of the salads and desserts. To me that seems totally understaffed when at lunch most people are ordering salads. I've been to your restaurant now four times since it's been remodeled. I have recommended it to others who have enjoyed it very much. It seems to be going downhill and I'm sorry to see that happen.
Mary Jane Liss
I love to dine at Macy's. It is especial ...
I love to dine at Macy's. It is especially nice to dine outside , if the weather permits. The food is delicious, the prices are great, and I always have wonderful service. I absolutely love the gluten free chicken with goat cheese. It is fantastic. Our waitress, who I have had before, is so nice and efficient. I wish I could remember her name. Thank you for doing such a wonderful job, always WITH A SMILE.
I have been to this restaurant many time ...
I have been to this restaurant many times. It is usually a pleasant experience. In this case, although the food was good, the experience was anything but. The waitress paid no attention to us. We had to call over another waitress to find her. When she did come she was rude, patronizing and condescending. I was tempted to just get up and leave. We were all uncomfortable and reduced her tip accordingly.
Macy's Lakeshore Grill was such a disapp ...
Macy's Lakeshore Grill was such a disappointment -- a better experience could probably probably be had at Perkins. How bizarre that this place was jam-packed on a Thursday night? What do people like about it?
Food: such poor quality and unskilled preparation
Walleye small and dry with a thick hard crust - very little flavor.
Green beans no flavor (and it is summer, surely they could buy some good beans?).
- Mashed potatoes very "fake' texture, but had the most flavor of any part of the meal.
Service: went from OK to poor- sorely understaffed. Our server was very friendly, when she was around. We were never offered refills on water. We waited and waited, looking around, with napkins, clearly finished plates and empty wine glasses on our table. We finally stood up to leave, asking someone to bring our bill. Management should arrange staffing better -- feel sorry for the servers!
Tables are crammed next to each other, difficult to ignore the conversations of neighbors. But, clearly, folks are packing this place - whaaaa?
We will never return.
We have our favorites...their meatloaf i ...
We have our favorites...their meatloaf is fabulous, Mandarin salad delightful and popovers are wonderful! The service is always great and we always run into people we know. Ridgedale Lakeshore Grill is one of our favorite local restaurants.
The openness of the dining area with the ...
The openness of the dining area with the large windows makes for a pleasant dining experience. There was AC issue as diners were moving around trying to find a comfortable spot -- it was cold. Our server was efficient with a great personality. However, a couple of the guests did not receive the entree as ordered -- it was much too rare for them. I was disappointed that our server, although she was quite busy, did not return to check on the meals after serving. If she had the entree could have been quickly corrected.
The Lakeshore Grill is really growing on ...
The Lakeshore Grill is really growing on us! Popovers are a delicious added treat. Our server was very friendly and accommodating; great with drink refills. Sandwiches, Salads, appetizers were all delicious and delivered timely.
Glad I had reservation it was super busy ...
Glad I had reservation it was super busy on a Thursday night. We sat out side they were not using the umbrellas , we did okay with the sun, had great service fish tacos and walleye dinner it was a very good dinner and experience
The food is always delicious. I am glut ...
The food is always delicious. I am gluten sensitive, so I have limited choices. I always love the salmon. It is excellent. It would be nice if they offered some gluten free chips or bread of some sort to go along with it. I wish they could make a gluten free popover. The waiters and waitresses are always very friendly , and they do a good job. The prices are very reasonable. I always end up here for lunch or dinner with friends. It is nice sitting outside, when the weather permits.
A minute after the first course of soup ...
A minute after the first course of soup was served the entrees came. It was difficult to find a place to put all the plates on the table. Entrees should not be served until after the first course is finished and those dishes are removed. The good itself was good.
We forgot to inform wait person that we ...
We forgot to inform wait person that we wanted separate checks so that was an issue when it came time to pay...she had to redo it two times to get it correct!! Think them (wait staff) should ask party of seven if they prefer separate checks before they ring it up al together!!
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.