Nearby points of interest
Nearby points of interest
About La Piccola Fontana - El Conquistador Resort
In order to retain the authentic flavors of Italy suitable to the palette of our ever growing diverse customer base, we have brought together four of Italy and Puerto Rico's best to create a dining experience you will never forget. Executive Chef Alfonso Pescarino (Milan, Italy), Steve Clemente (Fajardo, P.R.), General Manager Jose Salgado (Carolina, P.R. ) have joined to create a powerful combination of Italian traditions. La Piccola Fontana has been the source of numerous awards since their partnerships started. The team's mission is to transport every clients' senses back to Italy while in the comforts of the warm Caribbean waters. For over 20 years La Piccola Fontana has been leading the market in luxury, authenticity, and style. Come experience all the pleasures it has to offer you.
Fajardo, PR 00738
Contemporary Italian, Steak, Seafood
Hours of Operation:
Dinner: Sunday-Thursday: 5:30pm-10:00pm, Friday and Saturday: 5:30pm-11:00pm
$31 to $50
AMEX, MasterCard, Visa
To see the lobby's entertainment calendar ask concierge for The Scene newspaper.
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Gluten-free Menu, Happy Hour, Non-Smoking, Private Room, Takeout, View, Wheelchair Access, Wine
La Piccola Fontana - El Conquistador Resort Ratings and Reviews
They need more wait staff and more experienced managers. We literally saw a family get up and leave due to poor service. Another family was livid. We were not happy either. This was our second attempt at this restaurant- the first time they wanted to seat us a a table with a sopping wet seat cushion!! When we said no they said "well just all sit on one side of the table"... horribly inexperienced door person made that call.
Food wasn't bad, not great- not up to the level of the others at this resort. It's a shame, it's a pretty place in a premo location on the property.
I wish I had read the other recent reviews before booking this restaurant because I agree with the low ratings given by other diners. We visited the El Conquistador resort for 6 days, and of all of our dinners at the various different restaurants, this was by far the worst and I would not recommend it. The staff clearly does not have their act together. As an example, for my appetizer I ordered the frisee salad with raspberries. While my family all got their appetizers, I waited approximately 15 minutes for my salad to arrive and had to ask 2 staff members before it was brought to me. When it arrived, I was given a salad composed of rotting, slimy spinach with old looking strawberries and a weird white dressing drizzled on top. It was disgusting. I sent it back and asked for it to be taken off of the bill (which it was) but there were no explanations or apologies given by the staff. I've never in my life had an experience like that at a fine dining restaurant! It was completely unacceptable. The entrees were not terrible -- my son really liked the chicken parmesan. But overall, I would say go anywhere else for dinner at the El Conquistador except for this restaurant.
We've eaten here before and had a much better experience. However, this visit we unfortunately had terrible service which made our dinner experience frustrating. It started at the host stand as we weren't greeted for almost 10 minutes. We had a reservation and our table was not set so after being greeted it took approximately 10 minutes to set our table. Our party of 7 which inleduded two younger children was seated at the same time as a party of 6 business professionals. (without a reservation) Once we were seated we were not greeted, nor did we have menus for close to 10 minutes. Table of 6 was delivered menus and had drink order then right away. We didn't even get water. The service went from bad to worse when our server apparently gave up our table and a the hostess was forced to take care of us. She tried to lighten the mood but by this point we were already too far gone with annoyance. The food is good and the location is convenient. This was an unfortunate experience so we might be willing to try it again next year if we visit again.
Ordered a bottle of wine for special occasion, service was slow in refilling glass, restaurant was very busy and waiter "Vincent" handed us our check, we indicated we were still enjoying our bottle. He turned and picked up the bottle, we thought to refill our glasses but instead he turned it upside and emptied it the ice bucket. When we asked why he did that he said, it was empty, as we disagreed with him the two tables next to us validated the bottle was only half empty. Vincent huffed and walked away bringing a glass of wine (cheaper than the bottle we ordered) for us to split since "we weren't going to let it go". He was rude, unprofessional and La Piccolo owes me for half a bottle of wine. Will not return.
We stayed at the El Conquistador for vacation. We tried all the nice restaurants onsite and this was the last one on the list. The service was abysmal!!! We sat down at 7:00 and left at almost 10:00. There were 3 people supposedly taking care of our table but we never could find anyone to refill our water glasses or order more wine or even take our order. We actually asked to speak to the manager who came to our table with such aggression and attitude that even our children asked if we could leave the restaurant. I feel bad for the wait staff if this is the person they have for leadership. It must be a miserable work environment.
The food was just ok. Not what I thought was up to the level of prices they charged. All over the resort we receive impeccable service and great tasting meals except at this restaurant. I do not recommend going to eat at La Piccola Fontana.
One star because no stars is not an option.
Ordered antipasti for the table for our 1st course. After an hour of starving, decided nothing was going to salvage the experience, and requested the check for our wine, and kids meals. Our waiter did remove the children's meals from our tab, as an apology.
Can't comment of the food. Only had bread and butter,....FOR OVER AN HOUR. Nothing positive to say. Shocked by the experience at a Waldorf Astoria property.
Ate here while staying at Las Casitas on vacation with family. Wished we had skipped it. Chairs ripped and worn, servers not up to par. Just average basic Italian you could get from local pizza place, but long wait and high prices. Skip it and go to one of the great local restaurants. We went to da Yuka, estacion, and a few others were fabulous and half the cost with great service and experience.
We were staying at El Conquistador and ate here our second night. The restaurant is very dated. The chairs were threadbare...literally the stuffing from the chair was all over my dress. I was very excited to learn that they had gluten free pasta. I ordered a pasta and fish dish. The pasta was fair but the sauce was very thick and salty. My daughter had a chicken dish. She enjoyed it. The restaurant was extremely loud. The tables are very close together. We were practically eating with strangers. This was a 1.5 star meal at a 5 star price.
I was not impressed with the food. I would not have been impressed with the food even if it weren't in a 5-Star. The alfredo was mediocre. The pasta was mediocre.
The service and waitstaff were exemplary.
Ambiance was good. There were only about 3 or 4 tables the entire time we were there.
I do want to mention the size of their T-Bone. It was HUGE...at least 1.5 inches thick. The thing was a monster. It wasn't charbroiled though, but it was very tender.
My gf really really liked the guava flavored butter.
Decidí pasar unos días de vacaciones en PR (vivir en la Florida) con mi mama y celebrar el Dia de Accion de Gracias en su restaurante. Tenia reservaciones para las 7y30 PM el jueves Noviembre 24th. Fuimos recibidas a tiempo y como tenían un menu especial de Thanksgiving, con mi mama decidimos probar diferentes opciones para poder compartir y probas diferentes opciones. Mi mama pidió la sopa de calabaza. Yo pedi la ensalada. Mi ensalada traia 2 cherry tomatoes partido x la mitad y quizás 2 pedazos de queso miniatura. Los greens de la ensalada estaban amargos. Pedi que me cambiaran la ensalada por otra sopa con lo que no tube ningún inconveniente. la sopa estaba ok .. nada del otro mundo pero si mucho mejor que la ensalada. La sopa decía que traía almendras rostizadas y acarameladas pero solo tenia slices almonds de paquete. Como entree, mi mama pedido el pavo y yo los raviolis con salsa de calabaza. Mi mama dejo el 80% del plato. Dijo que el pavo estaba seco y sin sabor, y el stuffing era un pan seco y duro. Mis raviolis estaban duros (no al dente) y la misma salsa de calabaza que tratan los raviolis era la sopa que había tomado para comenzar ... exactamente la misma !! como es posible que hagan eso??? yo entiendo que pumkin es pumkin pero pude hacer algo diferente con la sopa .. andar una cream o algo para q sea algo diferente para los raviolis. Por ese motivo, me sentí tomando mas de la misma sopa con pedazo duros de pasta y otra vez, pedazos de almendras de una bolsa .... me comí la mitad y porque tenia hambre mas no porque estuviera bueno. El postre .... horrible !! El flan se veía seco y parecía que llevaba en la nevera anos. Y el pudín de pan era el mismo pan duro y feo del stuffing the main dish de pavo. Disgusting. Al final pague $ 95.00 por nuestra horrible cena. Es una pena que preciso esa haya sido la experiencia para comenzar vacaciones en PR y para celebrar un día tan importante como Accion de Gracias.
Arrived at 7:30 for reservation. Order was taken shortly after (by manager - older female). Salads brought out 5 min later. After 45 minutes food still not out and wait staff never checked with us. We were then informed around 8:40 they had "forgotten" our order. Finally had main course brought out at 9:00. Manager who had taken order wasn't very apologetic nor did she ever come back to check on meals. Food was just warm and quality was average. Don't waste your time here.
Bad combination of food and service. There were two waiters for the entire restaurant (sufficient number for the number of people there); one waiter was working very hard and the other seemed out of it. The food was ill-prepared (may have been old quite frankly) and the pasta was tough. Better options are at the resort unless you really want Italian food.
Service was very attentive, yet speedy for the children (who were crabby from a day of travel). Every one LOVED their meal and as I mentioned above the service was really great. We definitely challenged the staff with atypical order placements to get the kids fed quickly and they pulled it off without a hitch! Definitely a must if you enjoy fine Italian and are visiting Puerto Rico!
Nadie nos atendio, no habia un "host", para recibirnos, nisiquiera un mesero nos atendio, aun parados en la puerta nos ignoraban. Luego de 18 minutos de espera sin nisiquiera un "buenas noches", decidimos irmos a otro restaurante a celebrar nuestro aniversario.
Not a typical Italian menu. Much more interesting choices. Waiter was very helpful with selecting menu items and checking with the chef for gluten -free dishes (they also offer a gluten free pasta you can substitute in some of their pasta entrees. Nice wine list. My only complaint is that the music, which is rock and pretty loud, doesn't go with the ambiance.
La Piccola Fontana was a terrific spot in all respects ... by far the top dining spot at El Conquistador - varied choice on menu and everything we had from appetizers to mains to dessert was terrific - very good wine list with some surprisingly good options by the glass as well - service was extremely warm and efficient - catered to both the grown-ups and the kids
Many kids, our table for two was near the waiter station, super loud. Sat us without giving menus. App came quickly, dinner 45 minutes later! My husband couldn't even eat his steak, luckily server offered to take his meal off. My pasta was under cooked. Thought this would be more of an adult restaurant, was disappointed.
Restaurant was super slow. We had a team of 4 waiters and it felt like they wanted to rush us through our meal rather than let us enjoy everything slowly. I'm guessing it's because hotel was extremely slow, but very strange experience. Truffle butter ravioli (special) was excellent. Restaurant was so quiet we could hear every word of table behind us.
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