Complimentary Appetizer When You Become A Konavore. Excludes Tax and Tip. appetizer up to a $12 value. join here: http://www.konagrill.com/join-konavore. Special valid Jan 8, 2018 - May 8, 2018 all week from 12:00 AM - 11:30 PM.
Special valid Jan 8, 2018 - May 8, 2018 all week from 12:00 AM - 11:30 PM
Went here based on good experiences from prior visits to celebrate a birthday and it was bad. Started out fine but then there was a fly inside the soy sauce that came out into our soy sauce trays for our sushi. Diminished our appetite for sure. When I unraveled my napkin, the utensils had food pieces stuck on it. The kids meals came out about 30 min after we ordered and the sushi took 45 minutes to come out. We were starving. To top it off, the birthday dessert never came out and they didn’t even mention it. Like I said, we normally had great experiences here but this was awful...
Service was great and staff was friendly. Food was excellent and prices were good. Nice portion sized plates and sides. Will definitely go back.
The manager was rude and nasty. Had an attitude when seating us, did not apologize for steak that was prepared incorrectly, and she appeared to be snearing at us on the way out.
Overall, very satisfied with the food and experience.
Food was great, server was very nice, and having a reservation we didn’t have to wait long at all.
First time there, will definately visit Kona again. The food was awesome, well worth the price. Reservation was honored and on-time. Our server did a great job and we never had to look for him, he was aleays ready with refills, helped with questions we had about the menu, and was friendly and courteous.
The food was good. The servers, although attentive, need to be trained on how to provide service in an upscale restaurant. Drinks carried by hand instead of trays, the food was carried same way. They were a little slow in checking on table and several times we had to request refills.
This was our first time here and we got to experience the happy hour. It was awesome food for a great price. Our server was the best but even better than that is other servers would come to our table to ask if we were ok too. Never had to ask for refills and they were very knowledgeable about the menu. Fun place for a date or friends get together for sure.
The food was eh for the price we paid. At $94 for 2 people the meal just wasnt all that spectacular.
Great service, Great food!
We had a reservation. When I arrived the hostess kept on telling me that there was no reservation. I let her know that I received a confirmation. She kept on assisting that if unless I was with a party later on that day there was no reservation.
El servicio de los meseros puede mejorar la comida buena
Great food and ambiance
Went for the hubbys birthday this last weekend. Food was delicious, very nice place. Waitress was a little off putting when we ordered 2 sushi rolls...she responded, "just two for the both of you? You're gonna need to order more." Upon receiving the sushi rolls I saw why but I found it rude the way she worded it. Other than that small thing it was a great place, I look forward to returning. We had the shrimp & lobster roll, plus the California roll. Pork sliders to finish if off. Delicious
Totally love this place! The food is great and different, lot's of options. Awesome service, A++++
Food was cold and very subpar not worth the money .. highly upset about this place especially reading alot of good review's.
I’m not sure it possible to slice fish carpaccio thin and call it sushi. Come on Kona, if your going to take advantage of us do it with cocktail cost not sushi prices for razor thin fish.
The waiter that night was very slow and inattentive. Bad service
the last two times we have had bad experiences. Last night we waited for 30-40 minutes for drinks. they told us the bar was backed up. we went and found a manager and complained and the manager never came to check on us to see if we ever got our drinks. asked for soy sauce three times for edamame . when it came we had finished our edamame. my pizza was cold. had to ask for water refills. desert was fantastic. so sad to see the quality of food and service so bad.
The atmosphere and food were exceptional. It took us a while to order, but the Michael, our waiter, never pressured us. He was thoroughly professional. Once we finally ordered, the two California rolls and seaweed salad were excellent. Highly recommend!!
Good meal. All 3 of us enjoyed our dinner. No complaints.
Food was great. Server was a wealth of information and good advice. Went for a friend's birthday and had a great time.
I have visited Kona Grill - El Paso several times and have always left the restaurant totally satisfied. Thank you
Smell of old fish I could be noticed as we entered. Service was good, but the plates were only OK, nothing that would make me go back
The wife and I had our wedding anniversary there and it was wonderful. I had the Macadamia Nut Chicken and it was very flavorful. Our server was very attentive and was there when we needed her.
I had been here before and ate the shushi which was great. This time I opted for a meal pan Thia
noodles it was also very tasty it is a large portion so I was able to share. Really like it here
Overall pretty good. Pricey, but like most things in life, you get what you pay for...
The food was very good.
The waiters were way too cold and indifferent. I was very disappointed. Since the moment we entered the restaurant, the waiters and waitresses, ignored my friend and I completely. We were a little bit confused because it was the first time we visited the place and we didn't know if we had to wait to be seated or if we could get our own table. We had to look for a waiter that looked us in the eye and actually notice us to ask them for a table. Very very uncomfortable. I might not go back just because of the poor customer service.
Sushi didn't have much flavor which means the seafood was probably not the most fresh, but my wife really enjoyed the shrimp and pasta.
Great place. Good food just needs to rev up their service
Thank you to our waitress, Lety. it was a great 1St time experience!
Lettuce wraps and chopped salad were great. Service was a bit lacking....apps came before drinks and server did not seem to know menu based on errors in what was ordered versus received.
Have given it many chances.
Only getting worse each time.
Good place to hang with a beautiful check.
Delicious! My son enjoyed the sushi and shashimi. I'm never disappointed when I go and recommend to anyone who enjoys seafood.
Good food, good service, too noisy to hear the company.
Very good food- sea bass, tuna, salmon - everyone's food was excellent. Early Mother's Day celebration. Was able to carry on a conversation without too much noise. Great place.
The breeze running through the restaurant was really nice. The food was terrible. Ordered the sea bass and everything tasted like oil. I couldn't eat the rice or vegetables.