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About Kona Grill - El Paso
Welcome to Kona Grill El Paso at The Fountains at Farah. Enjoy your local paradise after a long day at work or day of shopping. Fresh, wild caught fish is flown in daily to craft award-winning sushi, while contemporary American entrees are prepared from scratch in-house. Happy hour on the beautiful shaded patio is a must. And don’t leave until you’ve tried one of the handcrafted cocktails, ice cold draft beer, or a glass of wine selected from the extensive drink menu. The restaurant’s diverse menu and contemporary ambience provide the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.
El Paso, TX 79925
Contemporary American, Sushi
Hours of Operation:
Sun - Thur: 11a-10p
Fri - Sat: 11a-11p
$30 and under
AMEX, Diners Club, Discover, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Outdoor dining, Wine
Kona Grill - El Paso Ratings and Reviews
First time there, will definately visit Kona again. The food was awesome, well worth the price. Reservation was honored and on-time. Our server did a great job and we never had to look for him, he was aleays ready with refills, helped with questions we had about the menu, and was friendly and courteous.
The food was good. The servers, although attentive, need to be trained on how to provide service in an upscale restaurant. Drinks carried by hand instead of trays, the food was carried same way. They were a little slow in checking on table and several times we had to request refills.
This was our first time here and we got to experience the happy hour. It was awesome food for a great price. Our server was the best but even better than that is other servers would come to our table to ask if we were ok too. Never had to ask for refills and they were very knowledgeable about the menu. Fun place for a date or friends get together for sure.
Went for the hubbys birthday this last weekend. Food was delicious, very nice place. Waitress was a little off putting when we ordered 2 sushi rolls...she responded, "just two for the both of you? You're gonna need to order more." Upon receiving the sushi rolls I saw why but I found it rude the way she worded it. Other than that small thing it was a great place, I look forward to returning. We had the shrimp & lobster roll, plus the California roll. Pork sliders to finish if off. Delicious
the last two times we have had bad experiences. Last night we waited for 30-40 minutes for drinks. they told us the bar was backed up. we went and found a manager and complained and the manager never came to check on us to see if we ever got our drinks. asked for soy sauce three times for edamame . when it came we had finished our edamame. my pizza was cold. had to ask for water refills. desert was fantastic. so sad to see the quality of food and service so bad.
The food was very good.
The waiters were way too cold and indifferent. I was very disappointed. Since the moment we entered the restaurant, the waiters and waitresses, ignored my friend and I completely. We were a little bit confused because it was the first time we visited the place and we didn't know if we had to wait to be seated or if we could get our own table. We had to look for a waiter that looked us in the eye and actually notice us to ask them for a table. Very very uncomfortable. I might not go back just because of the poor customer service.
I was very excited to go to Kona Grill. I had heard many good things and had high hopes for this place. I made the reservation to insure we could get a table because it was my husbands birthday and we were celebrating. I was terribly disappointed. The service was terrible and the food was bland. I ordered tea to be told there wasn't any available. Then tried ordering a cocktail to be told the same thing. Tried asking the server what to get since we had never been there but they were not helpful. The place wasn't even full. It ruined our evening and we'll probably never go back.
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