About J's on Jackson
Omaha, NE 68102
American, Steakhouse, Seafood
Hours of Operation:
Monday - Friday: 4:00pm - 10:00pm, Saturday: 11:00am - 11:00pm, Sunday: 11:00am - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
J's on Jackson Ratings and Reviews
Met business associates and the staff sa ...
Met business associates and the staff sat us in a great location. Steaks were incredible. My out of town associates said they were the best they had eaten. Great local place for great steaks. Services excellent. Well will be returning.
It's with deep regret that I publicly po ...
It's with deep regret that I publicly post the horrendous experience I had at J's on Jackson on Valentine's Day evening -- there was so much wrong that I don't know where to begin. I'll start with the waitresses at the front desk negotiating who would 'get this table'. as we walked through the nearly empty restaurant, I asked to a window table in the bar. the waitress was thrown off by the request and said she had a nice table at the far end of the restaurant. i told her I preferred the one I pointed out. She said she'd check and be back. When she returned, she said that it (and all others nearby) were reserved at 5:45 so we had to have the other one. she led us to the farthest table in the restaurant, by the kitchen door and waiter-service table. it was a matter of getting a table in her section over customer satisfaction. fast forward, they had a short wines by the glass list -- the two I picked, they were out of. I then ordered the duck meal and was told they were out. keep in mind it was 5:30 on Valentines night and hardly anyone in the restaurant. As she walked away, i said in a voice she could hear - 'strike three = declined table request, no wines in stock, no duck available'. we were discussing leaving the restaurant when returned to say that the kitchen had one order left and I could have it. I hesitated but without more fuss agreed to order it. when it arrived, the duck and green beans were cold. i honestly was concerned I would end up with food poisoning. she never approached us to ask how the meals were. we finished our meal and swore we would never return. as we walked through the bar, the tables were not filled which confirmed we were lied to. I will not be surprised if this restaurant closes in short time. This was so disappointing.
Restaurant was very understaffed. As far ...
Restaurant was very understaffed. As far as I could tell there were on two waitresses and one bartender on a Saturday night. My steak I ordered was actually good, but two people at our table sent their dishes back because they were cold. It was my first time there and I doubt I'll go back. For the cost of the dishes here there are many other places to go in Omaha.
We enjoyed the Old Market location. The ...
We enjoyed the Old Market location. The restaurant is very loud and noisy. Food was overdone and not as ordered from the menu. We requested bread several times but it never arrived. There were 4 of us but we could only order 2 cups of coffee. . .they ran out of coffee mugs. . .the waiter did apologize, but. . . The cost far outweighed the atmosphere, service and food!
We are there on New Year's Eve so I may ...
We are there on New Year's Eve so I may give it a chance again some other time. The table next to us came later and got their food before us. Waiter disappeared quite often. May give it a chance on a non- holiday night because the food was delicious.
The service was the worst we have ever h ...
The service was the worst we have ever had. It took our server 30 minutes to get us a glass of water and our drinks. We had to ask the hostess to find her once and then later ask her stop back more to check on us. At the end the manager apologized and comped our meals. Good food bad waitress.
We arrived the hostess seated us and wis ...
We arrived the hostess seated us and wished us happy anniversary, which was nice she paid attention to detailed notes on the reservation. We ended up moving from our table into the party room with friends who happened to be here at the same time for NYE. Our waitress wasn't the server for the party room but she accommodated us and still made sure to peep in and grab our plates ask about drinks...all in all was a good experience. Thank you!
To start the night, we didn't receive dr ...
To start the night, we didn't receive drinks for 20 minutes. My mom and I both ordered a bowl of baked potato soup along with a salad. We were served a cup of cheddar soup without being told they were out of baked potato. Our salad was never brought out either. The waitress seemed inexperienced therefore the service was just okay. It wasn't very busy either. I won't be going back.
Steaks chewy. All dishes over salted. Wa ...
Steaks chewy. All dishes over salted. Waitress forgetful. We gave her two credits cards to split the bill evenly on both. She put all on one and said oh I thought you were worried you didn't have enough credit on one of them. Insulting. We were there at 445pm before the rush only one other party. They placed by the door we asked for another table and they said they were for people with reservations...we had reservations. The table situation was fixed after 5 minutes of standing waiting for them to figure it out.
Not a good experience! Our waiter became ...
Not a good experience! Our waiter became very short with us once we said we only wanted water to drink. No mention of specials, slow service. I think he was going to ask about dessert but walked away mid sentence. Didn't offer to box up the more than half of our food that was left on the plate.
Both meals (lobster risotto and salmon) were extremely salty tasting. Could not finish either dish.
We have been to J's before and loved it. Not this time. Will be quite some time before we give it another try.
Food was just okay, not spectacular as t ...
Food was just okay, not spectacular as the prices would indicate. Our waitress was very good however they appeared to be understaffed that evening. There were two large private parties to attend to and our table of two became low priority.
The dinner we had at J's on Jackson was ...
The dinner we had at J's on Jackson was very delicious. Having recently moved to the Omaha area we have tried several restaurants but have only found this one that we would recommend to friends. The server was very attentive to us and offer very good suggestions. The meal was pleasantly presented and served in a time.y manner. Definitely a restaurant we would go back to again.
To say the least it was very disappointi ...
To say the least it was very disappointing...... The last time I was in the quality of the wine had gone down tremendously the time before that the food was spectacular the wine list was amazing and I highly recommended J's On Jackson to everyone. However, today: My chicken was overcooked and extremely dry, the sauce had no seasoning to it and was very bland, the steak was not medium rare, and the crab meat on it looked as though it went through a puree machine. My list could go on and on...... it's sad to see such a great location and what once was a top notch restaurant go so far down hill.... do not expect this place to stay open for much longer.
The service was appropriate - attentive ...
The service was appropriate - attentive but not overbearing. The menu selections could have been a little more varied but what was there was OK. Our food was prepared properly and served hot. Flavors were good and overall this is a nice place for a dinner.
We were the only people dining at 630 pm ...
We were the only people dining at 630 pm so it started off a bit odd. Our server was very friendly but charged extra for 2 different items without letting us know it would occur and was not stated on menu clearly. Food came quick but was quite disappointing and was over priced for what we received.
Food was over cooked. Ordered a steak me ...
Food was over cooked. Ordered a steak medium and it came out well, did not bring out the mushrooms and onions that I ordered. My wife's salmon was also over cooked. Sides were bland and the inside was filled with smoke from the kitchen.
When you walk into a restaurant on a Sat ...
When you walk into a restaurant on a Saturday night and it's empty, it should be a sign. The menu was nice, but the food quality felt like the chef had been preparing only the same dishes for the past few years - the magic seemed lost. It wasn't bad, but it wasn't great either. It was uneventful. The music was fitting for a bar, not a dining restaurant. The number of burned out lightbulbs, the amount of dust laying around, and the dated/used furnishings show a lack of caring and pride. This seems like a once proud establishment that has fallen. Is Robert Irvine on the way?
A group of us went for my birthday, and ...
A group of us went for my birthday, and the food was great, as usual. However, they appeared to be very understaffed and we waited about 30 minutes for our bottle of wine (and to order our entrées), only to be told they couldn't find the wine we had ordered, so our server brought another bottle (that was actually pretty bad) and offered it to us at a discounted price. We didn't want to wait another half hour for something else so we accepted it, as our charcuterie plate had already been at our table for about 10 minutes. My entrée came out wrong so it was sent back and I got what I had ordered after another 10 minutes. I have been there many times for lunch, but this was my first dinner experience at J's, and it will probably be my last.
The absolute WORST service I've experien ...
The absolute WORST service I've experienced in a long time. I made a reservation and expected to be greeted by someone at the host stand when we arrived. We stood around for 15 minutes before deciding to go find someone to tell us what was going on. No one was behind the bar and the waiters were too busy to notice. We had to put our own table together outside(even though we had a reservation). I got my own plates, napkins and silverware. Good thing I wasn't too thirsty because our waters were never refilled. I ordered a bottle of wine, they didn't have it, picked another one, they didn't have it, so he brought out another one and charged me the price of the second bottle, not the first. We had a request for a 'virgin' margarita and they said they couldn't make it, which we thought was weird. Picked another drink and about 30 minutes later the waiter brought out a virgin margarita and the other drink. Unorganized, unimpressed. The food was okay but was dry, as if its at under the warmer a little too long.
My husband & I traveled to Omaha to celebrate our 1 yr wedding anniversary. I made a reservation for 7:45 the evening before Memorial Day. When we showed up, there was a sign posted to go to the bar area & we'd be seated by the bartender. We waited 10 min to before being approached by an agitated bartender/manager to seat us. We were sat at an unset table, brought water & handed menus. No mention of who our waiter would be or when they'd be over. We sat there for 30 min being unacknowledged by servers & said bartender/manager as they whizzed by us. Finally one waiter stopped, asked if we'd been helped & told us he would just take our table, like us being there was such an inconvenience. After we placed our order & received our drinks, we were left there to wait 40 min for our food. During this time we had finished our drinks & had not been served a bread basket (other tables had). When we finally got our food it was OK. Mine had not come with what was stated on the menu, which I didn't mention be we were already pretty peeved & hungry. Right after we received our food (by a different server) our server came to check on us. We didn't see him again until we had finished. My husband spent 5 min flagging down someone to advise our server we wanted our check. When he came with our check he explained they were really short handed & had only one cook & that we should come back another time and everything would be better. I advised him we weren't coming back, that we were from out of town & this was a lasting first impression. He talked to bartender/manager to see if he could give us a complementary dessert, which we passed on bc we were pretty upset & just wanted to move on with our night. It's sad be we were prepared to drop a decent amount of money, but felt very un-welcomed, rushed, and as though we were a nuisance. I would not recommend this place to anyone visiting.
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