About J's on Jackson
Omaha, NE 68102
American, Steakhouse, Seafood
Hours of Operation:
Monday - Friday: 4:00pm - 10:00pm, Saturday: 11:00am - 11:00pm, Sunday: 11:00am - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
J's on Jackson Ratings and Reviews
We enjoyed the Old Market location. The ...
We enjoyed the Old Market location. The restaurant is very loud and noisy. Food was overdone and not as ordered from the menu. We requested bread several times but it never arrived. There were 4 of us but we could only order 2 cups of coffee. . .they ran out of coffee mugs. . .the waiter did apologize, but. . . The cost far outweighed the atmosphere, service and food!
We are there on New Year's Eve so I may ...
We are there on New Year's Eve so I may give it a chance again some other time. The table next to us came later and got their food before us. Waiter disappeared quite often. May give it a chance on a non- holiday night because the food was delicious.
We arrived the hostess seated us and wis ...
We arrived the hostess seated us and wished us happy anniversary, which was nice she paid attention to detailed notes on the reservation. We ended up moving from our table into the party room with friends who happened to be here at the same time for NYE. Our waitress wasn't the server for the party room but she accommodated us and still made sure to peep in and grab our plates ask about drinks...all in all was a good experience. Thank you!
The service was the worst we have ever h ...
The service was the worst we have ever had. It took our server 30 minutes to get us a glass of water and our drinks. We had to ask the hostess to find her once and then later ask her stop back more to check on us. At the end the manager apologized and comped our meals. Good food bad waitress.
To start the night, we didn't receive dr ...
To start the night, we didn't receive drinks for 20 minutes. My mom and I both ordered a bowl of baked potato soup along with a salad. We were served a cup of cheddar soup without being told they were out of baked potato. Our salad was never brought out either. The waitress seemed inexperienced therefore the service was just okay. It wasn't very busy either. I won't be going back.
Steaks chewy. All dishes over salted. Wa ...
Steaks chewy. All dishes over salted. Waitress forgetful. We gave her two credits cards to split the bill evenly on both. She put all on one and said oh I thought you were worried you didn't have enough credit on one of them. Insulting. We were there at 445pm before the rush only one other party. They placed by the door we asked for another table and they said they were for people with reservations...we had reservations. The table situation was fixed after 5 minutes of standing waiting for them to figure it out.
Not a good experience! Our waiter became ...
Not a good experience! Our waiter became very short with us once we said we only wanted water to drink. No mention of specials, slow service. I think he was going to ask about dessert but walked away mid sentence. Didn't offer to box up the more than half of our food that was left on the plate.
Both meals (lobster risotto and salmon) were extremely salty tasting. Could not finish either dish.
We have been to J's before and loved it. Not this time. Will be quite some time before we give it another try.
Food was just okay, not spectacular as t ...
Food was just okay, not spectacular as the prices would indicate. Our waitress was very good however they appeared to be understaffed that evening. There were two large private parties to attend to and our table of two became low priority.
The dinner we had at J's on Jackson was ...
The dinner we had at J's on Jackson was very delicious. Having recently moved to the Omaha area we have tried several restaurants but have only found this one that we would recommend to friends. The server was very attentive to us and offer very good suggestions. The meal was pleasantly presented and served in a time.y manner. Definitely a restaurant we would go back to again.
To say the least it was very disappointi ...
To say the least it was very disappointing...... The last time I was in the quality of the wine had gone down tremendously the time before that the food was spectacular the wine list was amazing and I highly recommended J's On Jackson to everyone. However, today: My chicken was overcooked and extremely dry, the sauce had no seasoning to it and was very bland, the steak was not medium rare, and the crab meat on it looked as though it went through a puree machine. My list could go on and on...... it's sad to see such a great location and what once was a top notch restaurant go so far down hill.... do not expect this place to stay open for much longer.
The service was appropriate - attentive ...
The service was appropriate - attentive but not overbearing. The menu selections could have been a little more varied but what was there was OK. Our food was prepared properly and served hot. Flavors were good and overall this is a nice place for a dinner.
We were the only people dining at 630 pm ...
We were the only people dining at 630 pm so it started off a bit odd. Our server was very friendly but charged extra for 2 different items without letting us know it would occur and was not stated on menu clearly. Food came quick but was quite disappointing and was over priced for what we received.
Food was over cooked. Ordered a steak me ...
Food was over cooked. Ordered a steak medium and it came out well, did not bring out the mushrooms and onions that I ordered. My wife's salmon was also over cooked. Sides were bland and the inside was filled with smoke from the kitchen.
When you walk into a restaurant on a Sat ...
When you walk into a restaurant on a Saturday night and it's empty, it should be a sign. The menu was nice, but the food quality felt like the chef had been preparing only the same dishes for the past few years - the magic seemed lost. It wasn't bad, but it wasn't great either. It was uneventful. The music was fitting for a bar, not a dining restaurant. The number of burned out lightbulbs, the amount of dust laying around, and the dated/used furnishings show a lack of caring and pride. This seems like a once proud establishment that has fallen. Is Robert Irvine on the way?
A group of us went for my birthday, and ...
A group of us went for my birthday, and the food was great, as usual. However, they appeared to be very understaffed and we waited about 30 minutes for our bottle of wine (and to order our entrées), only to be told they couldn't find the wine we had ordered, so our server brought another bottle (that was actually pretty bad) and offered it to us at a discounted price. We didn't want to wait another half hour for something else so we accepted it, as our charcuterie plate had already been at our table for about 10 minutes. My entrée came out wrong so it was sent back and I got what I had ordered after another 10 minutes. I have been there many times for lunch, but this was my first dinner experience at J's, and it will probably be my last.
The absolute WORST service I've experien ...
The absolute WORST service I've experienced in a long time. I made a reservation and expected to be greeted by someone at the host stand when we arrived. We stood around for 15 minutes before deciding to go find someone to tell us what was going on. No one was behind the bar and the waiters were too busy to notice. We had to put our own table together outside(even though we had a reservation). I got my own plates, napkins and silverware. Good thing I wasn't too thirsty because our waters were never refilled. I ordered a bottle of wine, they didn't have it, picked another one, they didn't have it, so he brought out another one and charged me the price of the second bottle, not the first. We had a request for a 'virgin' margarita and they said they couldn't make it, which we thought was weird. Picked another drink and about 30 minutes later the waiter brought out a virgin margarita and the other drink. Unorganized, unimpressed. The food was okay but was dry, as if its at under the warmer a little too long.
My husband & I traveled to Omaha to celebrate our 1 yr wedding anniversary. I made a reservation for 7:45 the evening before Memorial Day. When we showed up, there was a sign posted to go to the bar area & we'd be seated by the bartender. We waited 10 min to before being approached by an agitated bartender/manager to seat us. We were sat at an unset table, brought water & handed menus. No mention of who our waiter would be or when they'd be over. We sat there for 30 min being unacknowledged by servers & said bartender/manager as they whizzed by us. Finally one waiter stopped, asked if we'd been helped & told us he would just take our table, like us being there was such an inconvenience. After we placed our order & received our drinks, we were left there to wait 40 min for our food. During this time we had finished our drinks & had not been served a bread basket (other tables had). When we finally got our food it was OK. Mine had not come with what was stated on the menu, which I didn't mention be we were already pretty peeved & hungry. Right after we received our food (by a different server) our server came to check on us. We didn't see him again until we had finished. My husband spent 5 min flagging down someone to advise our server we wanted our check. When he came with our check he explained they were really short handed & had only one cook & that we should come back another time and everything would be better. I advised him we weren't coming back, that we were from out of town & this was a lasting first impression. He talked to bartender/manager to see if he could give us a complementary dessert, which we passed on bc we were pretty upset & just wanted to move on with our night. It's sad be we were prepared to drop a decent amount of money, but felt very un-welcomed, rushed, and as though we were a nuisance. I would not recommend this place to anyone visiting.
We had a reservation and waited for abou ...
We had a reservation and waited for about 20 minutes to be seated after our reservation time. We ordered drinks right away. I received my wine more than 30 minutes later. During that time a waitress tried to deliver and appetizer to us that we didn't order. Clearly it was mistake and it was kindly just offered to us (the best part of the experience). Our food took quite a long time. My husband's food was divine...he had the duck. I ordered the ribeye medium rare and it came out closer to medium well. At the end our server had split our check inexplicably. We were there for more than two hours. Overall just not a good experience.
HORRIBLE!!! THEY SHOULD BE ASHAMED!!
My daughter and her friends made reservations for prom night at 6:30. They sat at their table for over two hours with no food served!! My daughter called me crying so as her mother, I went to the restaurant to address this with the manager. The manager said he couldn't find the waiter anywhere and that he had no clue what was happening. How do you not notice a 10 top of kids dressed in formal gowns and tuxes sitting in your restaurant that long with NO FOOD?!?! I told him he needed to go ask the kitchen how much longer. He came back and told me another 20 minutes!! 2 1/2 hours to get food?? The place wasn't even busy, many open tables! He didn't even offer ANYTHING!! You're the manager, you can tell the kitchen to expedite their ticket? Offer them some bread or appetizers...NOTHING!! I told the kids to all get up and leave as this was unacceptable and they were already an hour late to their prom. Manager told me to call him on Monday, which I did and was told he was unavailable. I left a message and never heard from him! How sad for these kid's first prom, they ended up eating popcorn and nachos from the concessions stand at their dance for their prom dinner!! J's on Jackson should be ashamed of themselves!!!
Poor management - very long wait times
I rarely write reviews, but needed to in this case. We had reservations at 6:30 on Saturday night (4/23/16) with tickets to a show at 8:00. At any other restaurant, that's plenty of time to eat and make it to the show. Not here. We weren't seated until 6:45. Not a huge deal, but still...that's what reservations are for. We immediately ordered food and drinks as we knew what we wanted. Then, it took 45 minutes to just get our drinks, the excuse being that the bar was "slammed." Well, obviously we still were waiting on our food, but we have kids...so we know how to eat fast and could have still made it work. Another 15 minutes went by and nothing. We got a hold of our waitress and were told the place was short staffed in the kitchen and bar. Now, knowing in advance there was something going on at the Orpheum, the CenturyLink Center, prom season, and the general nice weather that evening you'd think the mgmt. would have been better prepared. OR if staffing was that large of a problem, then limit seating or taking less reservations. Us, and 3 other tables around us had to get up and leave without our food to attend the various events - 1 of those tables had been there even before us. Thankfully we were not charged for the drinks and our waitress was very nice and helpful. That was probably the only good thing about this visit. The menu looked good, but with no chance to taste anything we'll never know. We will not be giving this place a 2nd chance.
Table wasn't ready when we showed up on ...
Table wasn't ready when we showed up on time for our reservation.
It took over 20 minutes after being seated to even get asked what we want to drink. Took another fifteen minutes to get said it. Then another 25 minutes before our order was taken.
After waiting two hours, we had to leave without even getting our food because we didn't want to miss our show. Literally, the worst dining experience I've ever had. The entire staff seemed overwhelmed and understaffed. Felt very sorry for them.
We were overall extremely disappointed with our service. We had a reservation and had to wait for 10-15 minutes for our table. The waiter was prompt at first but after ordering we waited an additional 20+ minutes for our drinks. One of the drinks was wrong but after waiting for so long you don't dare send it back. We then proceeded to wait longer for our appetizers and ended up waiting just over an hour in total for our entrees. The waiter seemed to disappear for extended periods of time and the overall restaurant seemed unprepared for a Saturday night with prom and Amy schumer both happening. When our food finally arrived the chicken pasta I ordered wasn't even hot. Again after waiting so long you don't cleared send it back. Luckily (sarcasm) we only had 5 minutes to inhale our food before we had to power walk to the Century Link to make it to our show in time. We handed the waiter our payment as he brought the food and hadn't returned by the time we were finished even though we specifically told him we were now in a rush situation. The food was decent although the calamari was not good - cold and chewy. We sat outside which was fun, but there was so much garbage in the streets it kept blowing into us. Was excited to try J's but unfortunately probably won't be back.
Really disapointed with this experience
I've been to J's several times and have really enjoyed my experience there. I won't let this experience prevent me from going in the future.
We had a show at the Holland Center on Saturday evening at 7 PM. We made reservations for 5:30. The majority of the party was promptly sat at 5:30 . The restaurant was pretty quiet since it was so early in the evening. Unfortunately, the waiter didn't make it to our table for about 15 minutes to take the initial drink order. After the server returned to the table 10 minutes later with our drinks, one of the members of our party told the server that we needed to be at the show a few blocks away by 7. The waiter was annoyed and told us that he couldn't guarantee that the food would be out in time. I was pretty annoyed since we waited so long for the server to come to the table.
Luckily for us, the food came out in good time and most everyone had the opportunity to eat. The server, again, was missing in action when it came time to pay the tab. The majority of the party left while a few stayed behind to pay the check.
I realize that J's is not McDonald's and it's not a fast food restaurant. However, the restaurant was not busy and we had to wait for an extended period of time for the waiter to appear to help us. Also, after we made him aware that we had a hard stop, he disappeared before providing us with a check
Do not recommend
Service was poor. Had to wait for 15 min or more before we were even acknowledge. My husband ordered a Steak that looked like it was purchased from hy vee. Order with blue cheese crumbles which he never received. Very fatty and thin. No flavor. I ordered the French onion soup that had was awful and a chicken salad that was awful. management walked by several times and didn't say a word.
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