The new location is very nice and comfortable. The service was unusually poor. Server brought the wrong bottle of wine to the table, food delivery was slow and the bill was wrong. This is not the typical Service provided by Hampton’s.
Good and service great. A little more noise than optimal but not too bad. This was our first visit since they moved and will be back.
We visited the Hamptons for a family dinner after graduation at the University of South Carolina. The hostess was incredibly accommodating as I changed the reservation time several times as the ceremony dragged on. Once we arrived, we were seated immediately. We were given a great table in the center of the restaurant and menus were personalized, congratulating my son on his graduation. What a lovely and surprisingly thoughtful touch! The restaurant itself is gorgeous. The tables are spaced far apart, the lighting is flattering and the sound system was unobtrusive. The artwork is stunning.
Once we were seated, things went downhill. There seemed to be a problem with the servers. Someone stopped by several times promising bread soon but it took an hour to arrive. And when it did it was two baguette slices hand delivered to our bread plates. You might think they were doling out gold bars. Our orders were taken and another server stopped by 10 minutes later to take our orders. The restaurant was less than half full so I did not understand the source of confusion. We had been seated for an hour and a half by the time our dinners arrived. By this point, it had been a very long day and I was no longer hungry. I ordered the scallops appetizer as an entree, as did my mother. They were perfectly cooked and delicious. The graduate has the bass, which he loved, my husband had a shrimp and pasta dish and my other son had the chicken. Everyone enjoyed their meal but the service was uneven.
The Chef is an amazing talent. The GM led an attentive and pleasant staff. A 5 star experience!
Enjoyed our meal, service took a little longer than previously but everything was good and the waitresses very attentive and provided great service. appreciate the extra servers helping with bread and drinks too.
This was our first time in the new restaurant. It was fantastic!! The food and service have always been great but tonight it was exceptional! Our favorite waitress, Ashleigh, took great care of us and we can’t wait to go back!! Thanks for a great anniversary celebration!!
Just what Sumter needed, a beautiful spot for dinner. Dress nice and treat yourself to a lovely meal.
Dined for my wife's birthday. Blown away by the ambiance, service, and taste of the food. The upstairs bar just knocked it out of the park for us.
Our group had a terrible experience! I felt as if we were treated as “unworthy” guests. Lots of snarky comments by the staff, empty water glasses, and one of the meals were brought out incorrect. We asked about having dessert and the comment made to us was “all the chef will be able to offer...”. I feel that was an inappropriate way to describe something to your customer. We also asked about having some bread before our dinner and were told “well you will have to pay for it”. Did we seem like we would not be able to? We were a very well dressed, well mannered group. Overall, I felt very unwelcome in this restaurant and our service was sub par. We will take our money elsewhere next time.
We had brunch at 12 on a Sunday. The dining room is elegant and bright. Table and chairs were very comfortable. The food was perfect. The orders were all correct, and the service was on point. I would highly recommend Hampton's for Brunch or dinner!
Another great experience. Service was great, food excellent and the restaurant is magnificent. Hard to believe it is in Sumter
Love the new location!
Excellent!! This could easily be a top restaurant on upper King in Charleston.
Excellent as always
Hamptons is a wonderful restaurant that never disappoints.
I have been all around the world and I am totally satisfied and surprised to find a great place to dine out locally. The experience really made my night. Thanks !!
Great creative food . Service was exceptional.
Thoroughly enjoyed our brunch at Hampton's after church on Sunday. Lot's of creative options to choose from on the brunch menu. I had the sausage and crawfish gumbo and the brisket hash, both were delicious!
Great dinner and excellent dessert options - definitely worth the time and effort to go to Hampton’s.
As usual did not disappoint! Service and food were excellent!
An absolutely wonderful dining experience! The service was exceptional and our meals were outstanding! We were celebrating my husbands birthday, they made it extra special with a personalized happy birthday message on our menus, and a visit by the chef. Thank you Hamptons for a very special evening.
We invited friends to dine with us that have not been to Sumter's downtown in 13 years. They were astonished with the changes and quickly fell in love with Hamptons. They continuously complimented on the quality of the food, from the perfect prime rib to the light and delightful Carolina shrimp with pasta. Our friends commented " it's well worth the drive from Charlotte ".
Nice brunch and attentive service. Really enjoyed the meal. Only issue was table was under a vent and we were a bit cold.
Always a superb meal in a great atmosphere. Never disappointed!
The service was outstanding, the birthday message on the menu was great.
Excellent food, excellent service. Fried oyster appetizer was incredible. Try the Maine lobster with ravioli appetizer and the ribeye for entree.
As always, Hamptons was a wonderful dining experience that didn’t disappoint. There were 7 of us and we all thoroughly enjoyed our dishes. My roasted eggplant ravioli was AMAZING, I will be getting that again. Impecccable service and delicious, creative dishes make Hamptons beyond reproach.
The food has always been great when we go. However this time it seemed even better. Cant say enough about the pork raviolis for an appetizer.
Our table of 4 had fish and steaks and everyone was happy. Ladies raved about the Australian Bass and short-rib ravioli starter. Good wine selection, a little pricey in the by-the-glass section. Wish we had saved room for dessert, they looked great passing our table.
We were expecting a nice, quiet and romantic dinner for our anniversary, boy were we wrong. There was an extremely loud table a few tables back from us and we heard more of their conversation than we could our own. The food was good, but we probably won't be back.
As Always Incredible .........Thanks, Byron Yahnis
Service was 3 stars. Normally a host(ess) will ask where we would like to be seated since it was fairly empty. She didn’t, rather we were tucked away in a corner. It made me feel unwelcomed.
Food was fantastic! Especially the salad.
Best in the state! Better than Charleston dinning!
Velvet was our server and she was awesome. Food was fantastic and, as always the mood and ambiance was just right. Will continue to dine here. Best in SC.
It was my wife’s birthday and they printed special menus for her! That was the first time we’ve ever experienced anything like that. The food was amazing and the whole dining experience was on point!
I am my wife are foodies coming from the NYC Tri-state area. We have visited many restaurants over the years and actually take pride in scoring different cuisines. We must say that the chef at the Hamptons is awesome because the food was incredible. We will be back!
Best restaurant in the area for special occasions. Outstanding food and service.
Taking my husband to Hampton's for his birthday has become somewhat of a tradition. He likes coming here for this occasion, and I don't mind taking him, but I just wish that their servers were more friendly and accommodating. Each time I've been there I've never felt like my presence was valued or appreciated. Yes, they did their job and they were friendly enough, but it wasn't the type of service I expect from a fine dining establishment.
Really good chef. Best food in the area. We all had something different and everything was cooked well and good. Our go to place now for special occasions. We're from Florence.
The setting, the meal and the service were all superb. We dine at the Hamptons on a recurring basis for special occasions. This most recent experience matched all of our previous visits; outstanding.