About Hacienda del Rio - Old Town
Albuquerque, NM 87104
Hacienda del Rio is located in historic Old Town Albuquerque. We feature exceptional New Mexican food, prepared from scratch, always fresh and always healthy. It’s what brings locals and visitors back again and again. Come in relax, and enjoy a fabulous Hacienda margarita. Inside or out... Our staff is ready to serve you.
Mexican / Southwestern, American, Mexican
Hours of Operation:
Breakfast, Lunch and Dinner: Daily: 11:00am - 9:00pm
Central & Rio Grande
$30 and under
AMEX, MasterCard, Visa
Hacienda del Rio has LIVE entertainment on weekends.
Planning an event? We hope you will consider serving delicious, authentic Hacienda del Rio food as a real treat for your guests! With delivery and set-up included - and servers available upon request - rest assured that your event will go off without a hitch! We also offer all utensils and dishware upon request...we have everything you need for a complete event. We set up, break down, and make it look pretty. Just sit back, relax, and enjoy your party!
Private parking available.
Bar Dining, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Outdoor dining, Takeout, View, Wheelchair Access
Hacienda del Rio - Old Town Ratings and Reviews
This was one of the worst dining experie ...
This was one of the worst dining experiences ever. While the place looked great, even in the smaller new location... the service was non-existent, the tables were dirty, the menus were sticky & the place was empty (except for 1 table with a party of 3). After being promptly and politely seated, we were then ignored for the next 15 - 20 minutes, we never saw a waiter /waitress. In the end we left without anyone ever approaching our table . In the past we have always made a point to have at least one meal at the Hacienda anytime we visited Albuquerque... never again the Hacienda del Rio just isn't the same, in fact it's not even close. I wouldn't recommend this place to ANYONE!
We had a good experience for first time, ...
We had a good experience for first time, we will return! Waiter was a little nervous, especially when my husbands order came wrong , but was quickly reordered and arrived within five minutes. Both of our meals were delicious.
Food wasn't very good. Seemed to be prep ...
Food wasn't very good. Seemed to be prepared ahead and got hard. Rice was stuck together in lumps, chili relleno was hard and had to be cut with a knife. Server neglected to return our credit card and we had to ask for it after signing our check.
Embarrassed to host friends at this place
I thought this would be a reasonable place to host 7 friends for a reunion since it's on the old town plaza and the reservation was for prime time Saturday night when restaurants should be at their prime. Boy were we disappointed! We should have left when the waitress told us she was our hostess, waitress, bartender and would probably be doing some of the cooking as well. She then informed us that they had no steaks that night. Drink orders were taken and chips and (generic) salsa served. The drinks took a good bit of time to arrive but we were visiting so no big deal. Dinner orders were taken and off she went to post them. She came back 15 minutes later saying they had no ground beef, no fajitas and offered substitutions for those affected. The resturant was not at all busy but it still took 35-45 minutes for food to start arriving. The portions were small, the spanish rice was crunchy like it had been drying out for days, the refried beans tasted like they were from a can, and all the food was pretty much cold to barely warm and rather tasteless. The sopapias were fresh but the honey was watered down as well. Overall, the food quality was extremely poor and the prices high. The whole operation is grossly understaffed and why a new mexican restaurant would not have stocked beef or tacos or steaks for a Saturday night is beyond belief! In summary, the operation is very poorly managed and run and I was embarrassed to host friends here. I will not be back and will not recommend this place to anyone!
GreatMexican choice !
We actually have eaten here several times but this time we ate outside.....it was delightful. It's not a place that seats multitudes of guests, so it's quieter and outside you can overlook Old Town Plaza which is really delightful in the evening. The food is always fresh....but definitely try the fajitas!....I'm vegetarian and theirs are wonderful.....in addition to being a really substantial plate....we'll continue frequenting this eatery :)
Every staff member tries to help every t ...
Every staff member tries to help every table which is very inefficient but shows that everyone is interested in providing service. Just make sure that you get checked in as an Open Table member so that they actually let Open Table know.
Overall not really happy
We dined at Hacienda Del Rio with friends. The service staff ignored us for about 15 minutes. Other couples were seated and served
after we had been seated. I complained to our server when she finally showed up and we got a lip service apology. The slow service
continued throughout the evening. The quality of my meal was lacking. Small portions of adequate food. The outside patio was a
fabulous location to people watch and provides great ambiance. However I would likely not go back.
I was very disappointed with the restaurant. The food was terrible. Ordered frajitas and the meat was the cheapest, over cooked, and lacked flavor. Some else ordered chili rejenos and they coating was hard as if old, maybe even reheated and served. The service was terrible. No one knew anything, not prices and not their menu. DON'T GO.
Hacienda Del Rio
Have eaten here twice, once for lunch and this time for dinner. Both experiences were enjoyable - food was good, service good. As this restaurant is right on the Plaza I can imagine that at times it could get very crowded. Both times we attended were "off peak" hours so we did not have that problem. My wife lately is having a problem with spicy food, so if someone in your party does as well, be very careful what you order. Overall a good time and would go again next time we are in Albuquerque.
Old Town Authentic
Found this restaurant through travel sites while researching for a family trip to Albuquerque. The food was delicious, and they gave enormous portions for the price! Wait staff was extremely friendly and attentive. Anyone traveling to ABQ looking for an authentic Mexican restaurant in Old Town with delicious food, great prices, and a wonderful ambiance, Hacienda del Rio is for you!
Great for tourists, not locals
We had high hopes for this restaurant, but unfortunately, it fell short of our expectations. Given its location in Old Town, it is targeted at tourists. If I were a tourist visiting from say, back east, I would probably be very impressed...it would probably be unlike anything I've ever experienced before. However, being a native New Mexican, it didn't do much for me. The atmosphere and ambiance are great, but the food is only mediocre. Not bad, mind you, but there are many better New Mexican restaurant options in Albuquerque in my opinion. If a festive atmosphere is what you are seeking, this is the place. However, if you're seeking a really great New Mexican meal, you may want to consider other options.
Good food, good spot, fun time
We took our 4 and 7 year old sons. They had a blast. There was live music and they engaged the crowd, including the wait staff. They took my boys out and they shook maracas, marching in a line around the restaurant. Good food.
we ordered chili rellenos and they were inedible, too tough to cut, skins not removed, rather tastless; sopapillas were greasy and tough. I would not recommend this restaurant to anyone, probably the poorest Mexican food I have add after living in New Mexico since 1970!
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