About Garden Court
Featuring innovative intercontinental cuisine, the famed Garden Court offers a superb dining experience in a glorious setting. This historic landmark serves breakfast and lunch daily and an enchanting brunch and afternoon tea on weekends. The Garden Court features a stained glass dome, Italian marble columns, Austrian crystal chandeliers and is noted on San Francisco’s Historic Register as Landmark #18. Our Executive Chef invites you to try our signature crab salad lightly dressed in our own Green Goddess Dressing, a true Palace original created in 1923.
Hours of Operation:
Monday - Friday: 6:30am - 10:30am;
Saturday 6:30am - 11:00am;
Sunday - 7:00am-10:30am
Monday - Saturday: 11:30am - 1:30pm;
Tea Time in the GC Lounge (NO RESERVATIONS REQUIRED)
Monday - Saturday 2:00pm -5:00pm
The Garden Court Signature Tea Service
Sunday 11:30am - 2:30pm
$50 and over
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa
Bar/Lounge, Beer, BYO Wine, Corkage Fee, Entertainment, Full Bar, High Tea, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine
Garden Court Ratings and Reviews
The setting was dreamy. Harp player wa ...
The setting was dreamy. Harp player was incredible! Food was presented well ( we had vegetarian option ) desert presentation was gorgeous! Tea was fabulous! We stayed just over 2 hours for our party of 3 people. Enjoyed every minute of it! Will definitely go again!
This is the most spectacular place to en ...
This is the most spectacular place to enjoy a meal in San Francisco, which puts it in the running for most spectacular world wide. We had "Sea for Two" which was outstanding. Live jazz music was great. Service was very friendly. Very hard to top this.
I made a reservation for Sunday brunch e ...
I made a reservation for Sunday brunch expecting that they still offered the incomparable full Sunday afternoon Champagne buffet brunch. Wrong! GC switched to a menu based brunch not long ago. The wait staff said that many people had come in and complained or left after finding the buffet was gone. The regular brunch was no where near as good or as delightful as the buffet brunch. I will pass until they bring it back!
The tea service at the Garden Court has ...
The tea service at the Garden Court has declined significantly over the past couple of years. We have been having tea the day after Thanksgiving here for years, and what was once a beautiful, elegant, tea service has become mediocre on a good day. Everything has declined from the quality of the sandwiches (they had clearly been sitting for some time - the bread was stale and the piped topping had developed a hard crust - we did not even finish them) to the service (small things that make a difference like dropping the teapot at your table and disappearing vs filling your cup). Even the serving trays that the tea sandwiches and desserts are served on, which used to be very nice have been replaced by cheap plastic. The beauty of the room itself cannot make up for the decline of just about every other aspect of this tea service. We will definitely be finding a new place to have tea going forward.
Very nice setting. The food was delicio ...
Very nice setting. The food was delicious. Particularly enjoyed the yogurt. Berries were wonderful too. Also the cheese selection. Dried figs were a nice touch to the visual presentation. Very nice. Happy to return to The Palace Hotel for a special birthday breakfast.
this is a gorgeous, historic setting but ...
this is a gorgeous, historic setting
but the service is poor ( waitstaff avoiding eyecontact, not available)
three times i was served lukewarm coffee even after i pointed out that the coffee was not hot
food was served cold that should have been ho
I stayed at the Palace Hotel around 15 y ...
I stayed at the Palace Hotel around 15 years ago and was keen to come back. It's really gone downhill unfortunately. We had Sunday brunch.
There is a general 'don't care' attitude. There were dirty plates on the table when we were seated, the wine glass was chipped, the waiter slopped coffee across the table and seemed to resent taking an order - all these things can happen, but at $120 for a single course brunch and drink ,it would be nice to feel valued. The food is adequate, the menu anodyne, and though the ceiling is really beautiful the refurb has lots its "garden"charm of wicker and palms, and replaced it with a bland hotel set of furniture. The live music was the best thing about it.
The restrooms are locked and you have to ask hotel staff to let you in which isn't very classy, especially when the staff are reluctant to work!
Garden Court is a fabulous place. The a ...
Garden Court is a fabulous place. The ambience is superb..not your typical restaurant setting. We always go to a weekend breakfast or brunch and we love both. The service is always 5-star. The value for the $ is very good..nice selection of food, all high quality.
I would recommend to anyone. We like it for special occasions especially.
We were four (4) ladies celebrating a bi ...
We were four (4) ladies celebrating a birthday and thought that The Palace Garden Court would be a lovely place to have brunch. Well, we were extremely disappointed in both the food and the service.
I am sorry to report that I would not recommend this venue to any of my friends!
Inside was beautiful and the chandeliers ...
Inside was beautiful and the chandeliers were gorgeous to look at! The hotel itself is historic which made the ambience very enjoyable. We went for brunch and the meal was amazing! But unfortunately the service was horrible. The waitress took forever to take our order, only refilled out water once, and never once came and checked on us when we got our food. It was very disheartening bad we were spending a lot of money for the meal and the service was terrible.
The Garden Court is a beautiful historic ...
The Garden Court is a beautiful historic amazing venue to be. The food and service were good. We went for the special Saturday tea service ($70/each) and it was fun to try once for an anniversary. Whether you're willing to spend that kind of money on tea and snacks in a gorgeous room....only you can make that call. It was fun and I'm glad I went but once was enough.
I've also been there for the holiday buffet (years ago) and it was awesome. It's a great place for a special occasion but a price conscious diner will feel ripped off. Fair warning.
A lovely, old standby place, recently do ...
A lovely, old standby place, recently done a bit of upgrading, and changed the brunch from a buffet to an a la carte menu. But the food is excellent. Not super "haute" cuisine, but delicious. The atmosphere is as lovely as ever. Truly a special room.
Thank you for lovely afternoon high tea. ...
Thank you for lovely afternoon high tea. I am so glad that this tradition continues in a few special places. My hubby and I celebrated some happy news and we were treated like extra special guests by our attentive and friendly server. Everything was completely delicious, and so graciously done. Looking forward to a repeat visit sometime in the future.
I try to have brunch or lunch here every ...
I try to have brunch or lunch here every time we visit the city. There is not a more beautiful setting anywhere! While others complained about the service, we had very attentive service. They offered both a brunch and regular menu. My only complaint would be that there was no omelette station offered at the brunch, but rest was fine. My husband ordered an omelette off the menu which was quite good, but choice of fillings were a bit limited. Brunch is pricey but you are paying for the ambiance.
I think most people come here for the se ...
I think most people come here for the setting as it is a bit pricey for the food. The tables set aside for couples are rather large and set close together. I could actually hear the neighbor's conversation better than my partner.
This favorite spot is a must when visiti ...
This favorite spot is a must when visiting San Francisco. The room is so elegant and well maintained, you can't help but feel special just being there. Our server was wonderful and personal. She made us feel comfortable and took good care of us. We ordered the seafood platter for 2 and it was so beautiful and fresh. It went perfect with our champagne and was a perfect portion for the two of us. If you want to impress someone or just want to enjoy a good meal in one of the most beautiful dining rooms in the US, this is the place to come.
The ambiance here is unbeatable...very e ...
The ambiance here is unbeatable...very elegant setting. The service we received for afternoon tea was sub-par for any food establishment. No one would take our order. We noticed that the party next to us who had no reservation and was seated about 10 minutes after us was able to order and their table was set, tea delivered. Meanwhile, I'm flagging a server down for the third time. We asked for regular water three times. The best was trying to get a take out container for the leftover sweets - also three tries. We could see some bickering between server staff as to who was going to get us the container. I guess the third time is the charm? It put a damper on our stay there and our out of town guests were not impressed with the service.
Overall, a huge disappointment. Looking ...
Overall, a huge disappointment. Looking at recent reviews (12/2015-now), it seems that the quality has been going down, but I thought it would still be worth a try. Beautiful ambience, but that's it. Savories were acceptable, but the sweet pastries tasted like insipid Costco items with lingering freezer burn. Decorations included hot pink decals and flower accents. Absolutely no way they are baked in-house. Servers were pleasant, but clearly inexperienced for serving high tea -- level of attention & knowledge low, water wasn't refilled, food not explained, they were swinging around the pastry trays as they walked around. Service would be okay for a casual lunch diner, but completely off for high tea.
In general, quite dismayed. Beautiful venue, but service, food, and overall experience clearly show that the current management does not care about maintaining standards. They are still riding on the beautiful venue to draw in customers, and maintaining exorbitant prices, considering the clearance-rack grocery store pastries. Never going back.
This is the review that I wrote to the G ...
This is the review that I wrote to the Garden Court
I would like to leave a private review of my lunch experience at the Garden Court (GC). I do not wish to put the review on your website, and I am sure after reading this, you will appreciate why.
I had lunch at the GC on Thursday, September 1, around noon. Our server was Maggie, who mentioned that she had been serving at the GC for many years. I enjoyed the lunch and paid with a credit card. I added a tip to the bill and added it up, then signed my name and left to use the restroom. When I came back to join my companion, Maggie rushed up to me to tell me I had signed the wrong slip. Then she asked me if there was something wrong with the service; she had apparently not looked at the slip and noticed that I had added a tip (or perhaps was not pleased with the amount). I pointed out that I had indeed added a tip; we are on Social Security so the tip was only 17%. I would have preferred to leave more but that is what my funds allowed on this particular day. I signed the correct slip but at this point I was in tears. This interchange really ruined the experience for me. I do not know if she was harassing me due to my signing the wrong slip, or due to my tip, or both.
As I child, I came many times to the GC for tea in the afternoon. The GC is an enchanting venue and I always left impressed. I brought my grandmother with me one day, in her later years, and she was thrilled.
Maggie may be an experienced server, but this interchange left me disappointed in my experience. She did not handle the interchange smoothly nor with grace.
Thank you for your attention in this matter. I hope if I return to the GC again, I am not humiliated as I was on this day.
The service has been almost always good. ...
The service has been almost always good. The soup is barely warm lots of time. The price is high for some foods which are not so good i.e. very dried chicken. Then it is hard to get good service in SF so I forgive the over price.
Loved the elegance and beautiful court e ...
Loved the elegance and beautiful court especially the high skylight ceiling. Noise level zero and so easy to conv verse and enjoying the experience of dinning in such a natural lighted environment. Food was fine. The french toast with the fruits were delicious.
We had kind, attentive service throughou ...
We had kind, attentive service throughout our afternoon tea. We enjoyed a lovely birthday celebration with beautiful harp music amidst the stunning atmosphere of the Garden Court. Our teapots were replenished often and the tea foods were delicious. I would have preferred more savory foods and fewer sweets, but that is simply my preference. The foods presented were delicious.
This the most expensive afternoon tea in ...
This the most expensive afternoon tea in all of San Francisco and it was terrible. The pre-made tea sandwiches, chocolate chip scones (why would you serve that with lemon curd and apricot jam? Yuck), and petite sweets were all extremely lackluster. Although the high ceilings are lovely, the table we sat at was so dirty I had wipe tons of crumbs off the seat from whoever ate there last. The only good thing I can say is the tea was nice and they are quick the hot water. However, the servers generally ignored us unless to serve the food and hot water as quickly and possible and then scamper away without saying anything. Just awful all around. I would never have tea here again or recommend it to anyone I know.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.