About Garden Court
Featuring innovative intercontinental cuisine, the famed Garden Court offers a superb dining experience in a glorious setting. This historic landmark serves breakfast and lunch daily and an enchanting brunch and afternoon tea on weekends. The Garden Court features a stained glass dome, Italian marble columns, Austrian crystal chandeliers and is noted on San Francisco’s Historic Register as Landmark #18. Our Executive Chef invites you to try our signature crab salad lightly dressed in our own Green Goddess Dressing, a true Palace original created in 1923.
Hours of Operation:
Monday - Friday: 6:30am - 10:30am;
Saturday 6:30am - 11:00am;
Sunday - 7:00am-10:30am
Monday - Saturday: 11:30am - 1:30pm;
Tea Time in the GC Lounge (NO RESERVATIONS REQUIRED)
Monday - Saturday 2:00pm -5:00pm
The Garden Court Signature Tea Service
Garden Court City Brunch:
Sunday 11:30am - 2:30pm
$50 and over
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa
Bar/Lounge, Beer, BYO Wine, Corkage Fee, Entertainment, Full Bar, High Tea, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine
Garden Court Ratings and Reviews
We were four (4) ladies celebrating a bi ...
We were four (4) ladies celebrating a birthday and thought that The Palace Garden Court would be a lovely place to have brunch. Well, we were extremely disappointed in both the food and the service.
I am sorry to report that I would not recommend this venue to any of my friends!
Inside was beautiful and the chandeliers ...
Inside was beautiful and the chandeliers were gorgeous to look at! The hotel itself is historic which made the ambience very enjoyable. We went for brunch and the meal was amazing! But unfortunately the service was horrible. The waitress took forever to take our order, only refilled out water once, and never once came and checked on us when we got our food. It was very disheartening bad we were spending a lot of money for the meal and the service was terrible.
The Garden Court is a beautiful historic ...
The Garden Court is a beautiful historic amazing venue to be. The food and service were good. We went for the special Saturday tea service ($70/each) and it was fun to try once for an anniversary. Whether you're willing to spend that kind of money on tea and snacks in a gorgeous room....only you can make that call. It was fun and I'm glad I went but once was enough.
I've also been there for the holiday buffet (years ago) and it was awesome. It's a great place for a special occasion but a price conscious diner will feel ripped off. Fair warning.
A lovely, old standby place, recently do ...
A lovely, old standby place, recently done a bit of upgrading, and changed the brunch from a buffet to an a la carte menu. But the food is excellent. Not super "haute" cuisine, but delicious. The atmosphere is as lovely as ever. Truly a special room.
Thank you for lovely afternoon high tea. ...
Thank you for lovely afternoon high tea. I am so glad that this tradition continues in a few special places. My hubby and I celebrated some happy news and we were treated like extra special guests by our attentive and friendly server. Everything was completely delicious, and so graciously done. Looking forward to a repeat visit sometime in the future.
I try to have brunch or lunch here every ...
I try to have brunch or lunch here every time we visit the city. There is not a more beautiful setting anywhere! While others complained about the service, we had very attentive service. They offered both a brunch and regular menu. My only complaint would be that there was no omelette station offered at the brunch, but rest was fine. My husband ordered an omelette off the menu which was quite good, but choice of fillings were a bit limited. Brunch is pricey but you are paying for the ambiance.
I think most people come here for the se ...
I think most people come here for the setting as it is a bit pricey for the food. The tables set aside for couples are rather large and set close together. I could actually hear the neighbor's conversation better than my partner.
This favorite spot is a must when visiti ...
This favorite spot is a must when visiting San Francisco. The room is so elegant and well maintained, you can't help but feel special just being there. Our server was wonderful and personal. She made us feel comfortable and took good care of us. We ordered the seafood platter for 2 and it was so beautiful and fresh. It went perfect with our champagne and was a perfect portion for the two of us. If you want to impress someone or just want to enjoy a good meal in one of the most beautiful dining rooms in the US, this is the place to come.
The ambiance here is unbeatable...very e ...
The ambiance here is unbeatable...very elegant setting. The service we received for afternoon tea was sub-par for any food establishment. No one would take our order. We noticed that the party next to us who had no reservation and was seated about 10 minutes after us was able to order and their table was set, tea delivered. Meanwhile, I'm flagging a server down for the third time. We asked for regular water three times. The best was trying to get a take out container for the leftover sweets - also three tries. We could see some bickering between server staff as to who was going to get us the container. I guess the third time is the charm? It put a damper on our stay there and our out of town guests were not impressed with the service.
Overall, a huge disappointment. Looking ...
Overall, a huge disappointment. Looking at recent reviews (12/2015-now), it seems that the quality has been going down, but I thought it would still be worth a try. Beautiful ambience, but that's it. Savories were acceptable, but the sweet pastries tasted like insipid Costco items with lingering freezer burn. Decorations included hot pink decals and flower accents. Absolutely no way they are baked in-house. Servers were pleasant, but clearly inexperienced for serving high tea -- level of attention & knowledge low, water wasn't refilled, food not explained, they were swinging around the pastry trays as they walked around. Service would be okay for a casual lunch diner, but completely off for high tea.
In general, quite dismayed. Beautiful venue, but service, food, and overall experience clearly show that the current management does not care about maintaining standards. They are still riding on the beautiful venue to draw in customers, and maintaining exorbitant prices, considering the clearance-rack grocery store pastries. Never going back.
This is the review that I wrote to the G ...
This is the review that I wrote to the Garden Court
I would like to leave a private review of my lunch experience at the Garden Court (GC). I do not wish to put the review on your website, and I am sure after reading this, you will appreciate why.
I had lunch at the GC on Thursday, September 1, around noon. Our server was Maggie, who mentioned that she had been serving at the GC for many years. I enjoyed the lunch and paid with a credit card. I added a tip to the bill and added it up, then signed my name and left to use the restroom. When I came back to join my companion, Maggie rushed up to me to tell me I had signed the wrong slip. Then she asked me if there was something wrong with the service; she had apparently not looked at the slip and noticed that I had added a tip (or perhaps was not pleased with the amount). I pointed out that I had indeed added a tip; we are on Social Security so the tip was only 17%. I would have preferred to leave more but that is what my funds allowed on this particular day. I signed the correct slip but at this point I was in tears. This interchange really ruined the experience for me. I do not know if she was harassing me due to my signing the wrong slip, or due to my tip, or both.
As I child, I came many times to the GC for tea in the afternoon. The GC is an enchanting venue and I always left impressed. I brought my grandmother with me one day, in her later years, and she was thrilled.
Maggie may be an experienced server, but this interchange left me disappointed in my experience. She did not handle the interchange smoothly nor with grace.
Thank you for your attention in this matter. I hope if I return to the GC again, I am not humiliated as I was on this day.
The service has been almost always good. ...
The service has been almost always good. The soup is barely warm lots of time. The price is high for some foods which are not so good i.e. very dried chicken. Then it is hard to get good service in SF so I forgive the over price.
Loved the elegance and beautiful court e ...
Loved the elegance and beautiful court especially the high skylight ceiling. Noise level zero and so easy to conv verse and enjoying the experience of dinning in such a natural lighted environment. Food was fine. The french toast with the fruits were delicious.
We had kind, attentive service throughou ...
We had kind, attentive service throughout our afternoon tea. We enjoyed a lovely birthday celebration with beautiful harp music amidst the stunning atmosphere of the Garden Court. Our teapots were replenished often and the tea foods were delicious. I would have preferred more savory foods and fewer sweets, but that is simply my preference. The foods presented were delicious.
This the most expensive afternoon tea in ...
This the most expensive afternoon tea in all of San Francisco and it was terrible. The pre-made tea sandwiches, chocolate chip scones (why would you serve that with lemon curd and apricot jam? Yuck), and petite sweets were all extremely lackluster. Although the high ceilings are lovely, the table we sat at was so dirty I had wipe tons of crumbs off the seat from whoever ate there last. The only good thing I can say is the tea was nice and they are quick the hot water. However, the servers generally ignored us unless to serve the food and hot water as quickly and possible and then scamper away without saying anything. Just awful all around. I would never have tea here again or recommend it to anyone I know.
For the occasion of a 50th birthday anni ...
For the occasion of a 50th birthday anniversary we decided to have a family signature tea for four (2 adults, 2 kids).
Unfortunately our both kids were stomach sick and were taking peniciline which didn't allow them to take any of the offered meals.
We explained the situation first to the waitress and then we had to repeat it again to the head waiter. His reaction was quite rude as he had difficulties to accept the situation and was obviously thinking whether it is acceptable for the Garden Court or not to relinquish two meals to be sold.
After a while he accepted the situation and we ordered two meals for the adults and two drinks for the kids (Coca Cola). All over sudden he refused to bring the two Cokes because Coke would be not good for any stomach problem (which is completely stupid). Instead he offered pure water. In order to calm down the situation we finally agreed. But the water was never served and the kids took some of our tea.
Compared to the price we had to pay at the end the service and attitude of the mentioned staff was not acceptable.
I have been coming here for YEARS to hav ...
I have been coming here for YEARS to have lunch with my daughters and welcome updating of the decor (looks terrific). The updated menu however was definitely NOT an improvement. I paid $30 for a burger! I selected a burger as none of the other few items on the lunch menu were appealing to me. I find this to be price gouging and the reduced menu is VERY limiting with high price tags. Whatever happened to a nice lunch sized salad? Unfortunately, I will not be returning there for lunch anytime soon
I got routed to OpenTable directly from ...
I got routed to OpenTable directly from the Garden Court's website. More specifically, I clicked on making a reservation for their tea service. When I arrived, I was informed that I did not schedule within the hours of tea, and therefore could only have lunch. The hostess was actually quite rude about it, and I was upset because nowhere on the OpenTable website did it specify the hours of tea. We ended up having a lunch, the items were tasty but I felt over-priced. But maybe it was because I could not get the sour taste of the hostess out of my mouth.
However, I will say that the ambiance of the Garden Court is wonderful. The decor is elegant and gorgeous. Our server was even very kind, as were the other hotel staff including valet.
I cannot write a review BAD enough to ex ...
I cannot write a review BAD enough to express my experience and disappointment and total disgust. Since 1950, my favorite most place in the WORLD for lunch was the Garden Court of the Palace Hotel. Perfection! No longer true, however. The experience was plain AWFUL!!!!
Not only will I never ever go back to the Garden Court or the Palace Hotel, I will take delight in telling everyone I know of my lousy experience. Also, I won't be going to any other Luxury Collection restaurant or hotel any time soon. Here are the key points of my experience:
We arrived 5 minutes early for a Saturday 1130 am reservation; my granddaughter had flown in from Scottsdale to have lunch with me; we were told they would not open for 15 minute
After being seated, while we had menus, I was given no wine list; no service person showed up for 30 minutes; in fact my granddaughter had to leave the table to find a manager to get his help
*When a waitress arrived, she saw fit to make excuses for the nonexistent waiter; she did bring a wine list
*By the way, since we had plenty of time to look around, the starched white table clothes have disappeared and instead of placemats at minimum, the table setting was on the bare chipped wood
*I ordered a bottle (split) of St. Supery Sauvignon Blanc; the wine waiter came back and said they were out of that wine, and out of my second choice; we settled for a glass of Prosecco
*We both ordered the classic crab salad, after the were assured it was fresh because it came from Canada and not affected by the end of SF crab season; it wasn't. It was frozen, watery ant tasteless; the so-called genuine GG dressing was also ersatz.
They picked the wrong customer to dump on. I am an author of four best selling business books. I am in the middle of another book and needed a great real-life example of a once proud company ruined by a merger or acquisition. I got my example. Thanks Luxury Collection!
If you want a Sunday brunch that is over ...
If you want a Sunday brunch that is over the top in every aspect, the Garden Court at the Palace is absolutely #1. I have taken out-of-town and out-of-state there recently and nothing but 5-star comments received. Wait staff outstanding. Food outstanding. Atmosphere out of this world. Can't wait until the next time.
As always, The Palace provided an incred ...
As always, The Palace provided an incredible experience for celebrations. Sadly, the waiter we had seemed to be more interested in escaping our eye contact to catch his attention, than helping us celebrate our special occasion.
The Garden Court offers a beautiful sett ...
The Garden Court offers a beautiful setting for breakfast or brunch. While the food was good, and a limited brunch was offered as one menu option during breakfast service on Sunday, I miss the grand buffet that Garden Court used to offer. I would encourage the management to bring it back. It was a true San Francisco tradition, something that I looked forward to when I visited San Francisco.
Love the ambiance of tea at the beautifu ...
Love the ambiance of tea at the beautiful Garden Court at the Sheraton Palace. However, they have reduced the portion sizes and not the prices. High tea was heavy on desserts and short on protein. Scones have gone from full size to mini size as well. Hope the old totally filling high tea returns some time soon. For now I would opt for th Fairmont High. Tea instead.
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