Not good... average food, terrible service, no value.. would not go back
Food was delicious and very fresh. Sushi was outstanding. Service was slow and took forever to get our check. I had to get up and go the stand to request our check. Think our waitress was new and unfamiliar with the menu as well.
Nice booths with closing doors to have great conversation with great friends!!
Showed up 15 minutes prior to reservation. At least six tables arrived and were seated after us. Finally, left after 45 minutes. Place was dysfunctional.
Our food was outstanding but the service was deplorable. We were not served our main course for 30 minutes between appetizer and main course. We were never offered dessert or coffee/tea after the meal. The waitress was literally running between tables. The restaurant seemed very short staffed. We will return because the food was so good but we will only return a few times before the poor service could drive us away.
Food was fresh and awesome, but the place is seriously understaffed. It was Valentine's Day and they only had 4 waiters running around this place. Our poor waiter was overworked. Owner walked by us multiple times and did not even stopped to appear apologetic for the service wait. Instead, we were privy to him openly disciplining his employees. My reservation was both a friendly get-together and a BUSINESS meal. Needless to say, I would not be recommending this place for a professional meeting. Your client may get cranky enough and bail on the meal slash deal all together.
The Sushi was great. Tuna Sashimi, spicy tuna maki, salmon nigiri all fantastic. It’s a little pricey but if you want real Sushi that is high quality this place is for you. I’ll be heading back soon.
The food at Fugakyu is always of good quality, but the service on my most recent visit was lacking. We waited about 20 minutes after we were given water to order and there wasn't really anyone else in the restaurant at that time. We went up to the main desk to ask if they had forgotten about us and it appears they had. The manager came over and apologized and gave us a comped sushi roll which was nice, but then we waited again after finishing what we had ordered for quite some time before being checked on. Usually Fugakyu has great food and attentive service which was why I was surprised we had to go as far as checking with the main desk twice to be assisted.
We made reservations on Open Table and they told us we had a 30 minute wait. I told them I had a reservation! They told me others came in before me. They don’t seem to understand the concept of reservation.
The server was very very slow. She was nice, but they didn’t seem to have enough help. We never saw her after she dropped our food off. We wanted drink refills, but didn’t have the opportunity. We had to ask for our server twice before she came for our check. Not going back anytime soon.
Great spot. Love the private booths. Fresh sushi and a creative menu
We enjoyed our large table separate from the other restaurant guests, food was great, staff was attentive and the price was right
While the food was good, the service at the hostess stand was ridiculous. We made a 7:45PM reservation, arrived at 7:30PM, and were told "people aren't leaving their tables" so were expected to wait an additional 35 minutes. I thought a reservation was supposed to hold a table for you? We managed to find one seat at the bar so we could order a drink while we waited, but then proceeded to see multiple other couples arrive w/out a reservation and were seated before us. My husband approached the hostess stand and inquired about our table about 35 min after we arrived and were told the table was empty but not set for us yet. We waited another 10 minutes and went back to the hostess inquiring if our table was ready yet, as again we had witnessed another couple get seated, and the hostess had no recollection of us whatsoever. He checked on the table and again said it wasn't cleared yet, but then we were seated and the table was fully set. We were placed next to a function room hosting a very rowdy 40th birthday party which was also less than ideal. Our server was very nice and personable, but we were never given waters, he forgot our soy sauce when the food was delivered and we had to ask twice for it, and then forgot my cocktail after checking in on us during our meal. I've heard great things about this restaurants other locations but I would not recommend coming to this one. I understand weekends can get busy, but the disorder at the hostess stand was unacceptable and nothing was done to compensate us whatsoever, not even an apology.
Sushi was excellent and they can do brown rice. Service is friendly and prompt. Only downside was that it was an unusually busy day at Lynnfield so we had to wait @ 25 minutes after our reservation time.
Lunch specials were of great value. Food delicious!
Delicious, delicious, delicious! This is the place to go for great sushi!
Although I am not a sushi eater, my son said t was the best he’s ever had. I had a delicious dish of seafood,beef and chicken over veggies. I will definitely return!
You cannot go wrong with Fugakyu! Amazing sushi and I've never had a bad meal there!
You will not be disappointed. Went to the one in Brookline for many many years in the one in market Street is absolutely perfect
Food was amazing as always!
Magnificent food and service.
I really liked the location at coolidge corner and I had high hopes for the lynnfield location but it was disappointing. The service was good but the maki was subpar and the chinese menu wasnt well executed either (pepper pork). Especially for a sit down restaurant. Tastier sushi exist in the subburbs in Beverly and Danvers!
Good was good, not great, ample servings. Service was excellent, but place was relatively empty, so she had plenty of time to check on us. Overpriced for what we got. If you love Japanese cuisine and sushi, and don't care about the price, you may love this place.
Awesome private room experience and food did not disappoint. They have a small Chinese menu but for sushi fans the menu covers all the bases.
Always love this place.
Food was good but I would rather have my vegetables cooked in the teriyaki sauce with the meat instead of just steamed veggies. Sushi was ok I ordered the spider roll and found it to be plain.
Moo was an awesome server! The food was awesome, as always.
Service : people very distracting so no good attention to the client.
Food : suchi nothing special.. better at the supermarket
Excellent food and service, table 22 is a bit noisy. Food selection creative and diverse.
This is a great place for sushi. Incredibly fresh, tasty and beautifully presented. The booths with doors that close make it a perfect place for a romantic private dinner. It is a rare place that doesn't try to cram in one table right next to another table. Privacy is a treat. The wait staff is very attentive, but not intrusive. This is a must try restaurant. I highly recommend it.
The private rooms screened off rooms are a delight and that is primarily why we met there for a recent dinner. Food was very good -- not exceptional - but very good. But it is pricey -- about 25%-35% too expensive for what you eat. Location is wonderful with ample parking at Market Square. And the service was good too. Bottom line: food is good, ambiance is excellent, but the cost is high.