We went for an Italian dinner at Frankie's with friends Satursday and it was well worth the walk from our home. We were in the mood to dine not just eat so we ordered a bottle of wine and appies: 2 overflowing bowls of mussels. There were no empty mussel shells; the mussels were plump and very tasty. Eventually we got around to selecting our entrées: 2 ordered fish & pasta, 1 ordered lamb shank & 1 ordered seafood linguine. All meals were tasty and one friend powered through his fish pasta because it was excellent. We topped off our dining experience with deserts of gelato, lemon mousse, tiramisu & chocolate tort. There were no complaints from our group. Our hostess Anastasia provided charming banter and excellent service that enhanced our dining. Frankie's is connected to the Georgian Court Hotel and has a separate bar area. The atmosphere at the time was energetic but we were seated in the private dining room with other diners. By the end of our deserts we had the room to ourselves after the other diners had finished their meals. A large private party was coming in so Adolpho apologized and moved us to a booth in the outer area and offered us a complementary aperitif. The outer area had small groups of diners some with small children. The only small complaint was one had to go through the restaurant reception area then through the hotel foyer to get to the washrooms. Overall we had an excellent dining experience and when we are in the mood for Italian we would come back.
I immediately liked the ambience of Frankie's. The friendly staff seated us promptly and were very helpful and engaging. The food was absolutely delicious, with generous portions, not too much or too little. I loved the freshly grated parmesan. The table was comfortable and the noise level ideal. The only drawback to Frankie's? The television screens! Yes, it's right across from BC place, so it will attract sports fans. But the flickering sports on screens in the room take an otherwise lovely dining experience and make it tacky. People on the way to watch a game might sit and watch a television... but probably not. That's not the vibe this restaurant has at all. Why can't the restaurant be exclusively for dining? It is almost impossible to ignore television screens in an otherwise empty room for adults. And children will stare at the TV automatically. In every other respect Frankie's was fabulous.
The food was good. The service was friendly. I was a little surprised to be relegated to a booth for 6 adults even with a reservation, even though it never got that busy during our stay. 4 adults having to climb over 2 to access the washroom facilities was a little onerous.
We were attending the IRB sevens tournament and wanted a nice quite dinner, Frankie’s was perfect, excellent service and delicious food that came out very quickly. We went back for breakfast the next day and they didn’t disappoint .
Food was excellent. We had the mussels and calamari to start followed by the special arctic char, lamb shank and a seafood pasta dish. One dish was 5 mins late coming out the kitchen but the waiter more than made up for that delay with a complimentary dessert. Overall the service was great and the waiter was really efficient at tending to our table. Ambience was a nice comfortable environment although a little loud at times. Overall, I would come back again and would recommend this place to others.
First time here and it was absolutely wonderful. Had a reservation before our show at the Queen E and weren't disappointed. Great drinks, awesome food, cozy vibe and our server was amazing. Very helpful, friendly and attentive. Great experience!
Went there before a concert with some friends. The service was great, he asked if we were going to an event and made sure that we were done in time food amazing.
One of the best restaurants I've been too since coming to Vancouver. Service was fantastic and food was incredible. I will be back again
Excellent food and service. Always enjoy coming here
Pizza was not cooked, prosciutto was full of fat, Cesar salad was missing dressing... had to ask for water to be refilled and had to reorder a drink.
It was great, the food was amazing, fancy but cozy.
Wonderful dining experience-- the food was superb, the service was exceptional (waitress/bartender went above and beyond in catering to us), the ambience was romantic and inviting, the live-music from the jazz club next door was the cherry on top to the whole experience! Will and have already recommended this place to several people! Thank you for such a great evening!
Good atmosphere and friendly service. Food came very quickly which led me to think that the meal was ready cooked and just heated up. On the plus side it did taste very good.
Our waitress, Anastasia was very good, my daughter and I both enjoyed our dinners and the service before the Motown musical. Very convenient for a dinner before the Queen Elizabeth Theatre.
Excellent quality service. Great location close to downtown venues.
Loved it, I'll be back. The shrimp scampi was amazing and they were able to accommodate my allergy
Our service was a little rushed (e.g. appetizer came and meals were only 10 minutes after). We would have preferred to linger over our appetizer longer. Our pasta was excellent and a great recommendation from our server.
A bit disappointed. First time to this restaurant. We received water immediately but our drink order wasn’t taken for about 10 minutes. Another 10/15 later our drinks showed up (still no bread to the table) our food showed up two minutes later. Had to ask another two times for bread. Then another 4 minutes to get oil and vinegar. Was never provided cheese which i saw other tables were receiving immediately when the food arrived. I understand places get busy but i don’t think it warranted our service.
Service was a bit slower than it should be, but the food was very good.
Great food. Perfect before a concert at Rogers.
Ordered the calamari, meatballs, Cesar salad and Alfredo linguini and all were very very good!!!! Service was excellent
Well located for events at Queen Elizabeth Hall/Playhouse, this is a friendly dining establishment particularly conducive to larger groups dining together. The food is good, the service efficient and friendly and the ambience is relaxed without being noisy.
Good food and loud Friday night crowd. Fun and festive place if you like that atmosphere. Felt a bit rushed at first but we took our time.
Came here for Dine Out for the first time over the weekend. Was hoping for a quiet but casually classy dining experience with ritzy italian food and loved it here.
Great service from Tom in the Restaurant and the Jazz and Martini's were outstanding in the Bar.
we had a very nice dinner and the server was accommodating in ensuring that we had lots of time to get to the hockey game
Great, hearty food and friendly service.
This was our first time at Frankie’s Italian Kitchen. We came during Dine Out, and the food was great! Only 1 out of the 4 of us ordered from the Dine Out menu. We had the mussels and some of the pasta dishes, and it was all delicious. The seafood linguine is great for its price, since it comes with lobster, which you don’t normally get in other restaurants. The only complaint I have was our server. He was an elderly gentleman and was not the most attentive or friendly. It took some time for our dishes to be cleared after each course. It was quite busy, and it seemed like our server was the only one handling all the tables at the front of the house. There should have been more staff on shift, especially on a Saturday night and during Dine Out. Overall, the food was great, but service can be improved.
Food was good but not memorable. It was a good spot for pre show dinner. Service was friendly and attentive.
It was our first time at Frankie’s. The couple we met recommended it specifically because of the Jazz bar.
We enjoyed ourselves immensely. We chose to order from the “Dine Out Vancouver”Menu. The food was wonderful . The appetizers we chose were Butternut Squash and an arugula salad. For the main course, my husband had the seafood, I had risotto, our friends had the veal. Everyone enjoyed and expressed how good everything tasted. Dessert was Creme Bruce, triple flavoured sorbet & cannoli. Our server Joanie was extremely attentive.... thanks Joanie 👌I would definitively recommend Frankie’s to others. In fact, I already have.
Great salad, and the 'veal paillard' on the Dine Out menu may the best ever! Hope to see it make it to the regular menu? If not, we will definitely be back next year for a repeat of this Dine Out experience. William Tell would be envious.
Excellent plates! Loved the Beet Carpacio - thought it was a typo and it was might be Beef!
Service was great, we were going to the hockey game and we were in and out in good time.
Well definitely be back, pleasant atmosphere, did not have to shout over crowd noise, sports TV etc. Definite recommendation for special occassions.
My friends and I went for Dine-Out Vancouver. I had the Butternut Squash Soup, Risotto Funghi and the Italian Cannoli. The food was fantastic and our server was really good. I will definitely be going back.
Had never heard of the place. Was pleased to discover it was in fact quite comfortable. The staff and service were great and the food better than expected. They have a short happy hour too...I will go try that.
Okay food, not so okay service.
The quality of food was so low!I will never try this restaurant again!
We met for a long get-together with old friends. We arrived early but had no problems getting in. We lingered over a couple of beer before dinner and the service staff was excellent. We used Dine-Out Vancouver menus which offered a good selection at a reasonable $30 price for appetizer, main and dessert. The food was VERY salty. It was just at the border of being TOO salty which is a shame as the overall flavour was terrific. I don't know why they would damage a good dish with too much salt. (This was specifically the tortellini). Three at our table ordered the same dessert but the wrong dessert was brought. They didn't say anything and just ate the incorrect dessert.
Great food and great service. Over-the-top manager in Menno who visits all tables, pitches in to deliver food items, checks to make sure all is well and engages customers with charm and knowledge. Another great asset is Joanie of the wait staff who is just as attentive as the manager and it is clear that the entire staff functions as a team.
I had a number of meals there and can vouch for the wonderful presentations and flavor of the calamari fritti, the arancini, the lamb shank and the risotto funghi.
Showed up about an hour early thay had us a table in no time. The food was awsome! Staff was top notch.
We started our evening at Frankie's for dinner and enjoyed our experience and food so much that we finished our night there with drinks and appies as well.