Nearby points of interest
Nearby points of interest
About Frankie's Italian Kitchen & Bar
Frankie’s offers traditional, simple and fresh Italian meals based on family recipes with the flavours of southern Italy as well as newly inspired Italian dishes in a contemporary but classic setting. The menu offers a wide selection of fresh house-made pastas and traditional comfort fare..The bar offers classic cocktails and the wine list is focused on well represented and down-to-earth British Columbia VQA wines and imported Italian wines. Frankie’s, true Italian, family food & friends.
Vancouver, BC V6B 2M4
Italian, Comfort Food
Hours of Operation:
Lunch: Monday - Sunday: 11:00am - 5:00pm; Dinner: Monday - Sunday: 5:00pm - 11:00pm; Breakfast: Monday - Sunday: 7:00am - 11:00am
CAN$30 and under
AMEX, MasterCard, Visa
Local pay parking includes street, parking lots and hotel parking lot
One block south from the Stadium Sky Train Station.
Private Party Facilities:
Frankie's offers private dining for groups of 10 to 100 guests.
Private Party Contact:
Judy Maille: (604) 609-2210
Banquet, Bar Dining, Bar/Lounge, BYO Wine, Chef's Table, Corkage Fee, Full Bar, Gluten-free Menu, Non-Smoking, Outdoor dining, Private Room, Weekend Brunch, Wheelchair Access, Wine
Frankie's Italian Kitchen & Bar Ratings and Reviews
Buyer beware! I reserved at Frankie's on Open Table in order to ensure a spot to watch and listen to the music performance. I do the same when I go to a Friday night show and dinner at East Is East on Main Street. This was our first time at Frankie's for music and dinner, so we didn't realize that Frankie's Kitchen & Bar actually has two bars, separated by a door, however both bars serve food from the menu. The music stage is set up in the second bar area. When I told the manager that I had reserved on Open Table, he said okay, he would pass on the information to the cashier at the other bar, so I thought we were good to go. We ordered drinks and a meal. At some point I looked at my email and saw a message from Open Table saying that the restaurant has cancelled our reservation! I argued with the manager and he said there are two separate restaurant/bars, even though they were both called Frankie's. It appears he waited for us to order dinner before cancelling. Perhaps he sensed that if he cancelled us before we ordered, we might have had a drink, listened to the music, and gone to a better restaurant for dinner. His excuse for cancelling, when asked, was that the music bar is a totally different entity rented by a third party, although staff were moving seamlessly back and forth between restaurant to bar the entire time. He also admitted that the food we had ordered came out of the same kitchen as the restaurant (the same "kitchen" as in the title Frankie's Italian Kitchen. As for the food itself, my lamb was mostly shank bone, fat, gristle, and very light on the meat. Until now, I thought it was nearly impossible to screw up a lamb shank. As for my wife's meal, it was drowning in fat. I've eaten in the restaurant before and the pasta was okay. If I go back again, I will probably stick to pasta or pizza. My suggestion to Open Table: Make it clearer in your advertising that Frankie's is split in two and that half of the place does not accept Open Table reservations.
I have been to Frankie's a number of times before and had good food and good service. This time we were headed to a Canucks game and arrived at 4:50 PM, hoping to be out of the restaurant by 6:30 PM. We ordered by 5:10 PM and did not receive our meal till 6:20 PM. We were in a group of eight but were very disappointed with the length of time that it took for food to come. We barely made puck drop. I will most likely return just not on game night.
Surprisingly good. I say surprisingly because it's attached to a hotel (Georgian Court) in a space that has had only moderate success in the recent past. Good homemade and imported pastas. One of us had the prawn and crab ravioli with a caesar salad (enough for a senior's appetite). While the other ordered the arancini (risotto balls stuffed with bocconcini and grana padano) and spaghetti with meat balls. Thumbs up on the ravioli. The arancini (4) were surprisingly big, filling, and tasty. The spaghetti was a good quality pasta and while the meatballs were nicely seasoned and made with veal, pork and beef, they were a little on the dry side. But that was the one small quibble with an overall good food experience. Some customers on this site have complained of poor service - we didn't experience that at all. In fact the server seemed like a veteran of good Italian restaurants and looked after us well. An added bonus was the jazz trio filtering in from their sister bar next door.
I always make reservations , and I had requested specifically that I wanted to be seated in the dining room. When I arrived, I was seated in the noisy, cocktail lounge which has uncomfortable low chairs and little ambience. The service was the by far, the worst I have received anywhere in a very long time, and it was a memorable experience for all the wrong reasons. It seemed like there was only one waiter serving the entire lounge, which seemed odd for a busy Friday night at 7 pm, they obviously have a staffing issue that needs to be addressed promptly. We received no service for quite some time after we arrived. I ordered a soup for appetizer, and asked two different people for bread, and it never arrived until about 20 min after I had finished my soup. When it did arrive, we were not offered oil and vinegar, and had to ask again to get some butter as there was none provided voluntarily.
I had to ask the server several times for more water, and he never did bring it or refill our glasses throughout the entire meal. We asked if we could share a piece of cheesecake for dessert. It took 20-30 min to arrive, and that was after we asked several people where it was and when it would be arriving. The server mentioned that the cheesecake would be on the house and a manager would be coming over to talk to us but that never happened.
Before the server brought the cheque, I specifically asked him to separate it for us. When he brought it 15 min later, it was all on one tab and not split. I asked him again to separate it for us again, and this time he did, but then charged us for the cheesecake that he said would be "on the house" and also charged my mom for a 9 oz glass of wine, when she had ordered a 6 oz.
Needless to say, it was not a pleasant experience, and despite the fact that I've always enjoyed the food, I would not return, based on the terrible service and attitude that went along with it.
Great location for theatre at QE. Have been several times and always had good service and great food. It is noisy when it is busy before a theatre event. Was cold inside as it was snowing out and the door to the restaurant is left open by patrons coming in. Then the wind comes through each time someone goes into the hotel lobby. Our special coffees at the end of our meal were not hot. The shrimp tagliatelle and lasagne we had were delicious.
This was our first visit and last visit. The service was awful, they forgot our table and instead of apologizing and making it right they completely ignored us, got the order wrong and we had to keep flagging other servers to help us because ours didn't come, we wanted to order more drinks but no one came back. He had the nerve to come with our bills and didn't say a word or apologize. It could have been a simple fix but instead it was awkward and completely unprofessional. We were polite and didn't want to make a fuss but I would not recommd this resturant to anyone.
Service was slow and inattentive. Frequently had to get the attention of the server ourselves. We were there for over two hours because the food took so long, and the server never informed us of the wait or really apologized for it until we brought it up.
...and when the food came, it was mediocre. I could cook better. It tasted like it had been left out for a while (pasta sticking to each other, hard dry noodles, etc.). Would not recommend.
We dined early, so restaurant was quiet when we arrived. Prompt, efficient service. Friendly server with helpful tips about the menu. Menu was more extensive than anticipated which was great. The meatball appetizer tasted like homemade, comfort food and was very filling could have been an entree. Braised lamb was a hit. Very comfortable place to have a wonderful evening with friends. We would go again.
Usually the 2nd time at a restaurant doesn't compare with the first as the movies do with sequels. This 2nd visit was actually BETTER than our 1st.
Our server, Laura was FANTASTIC! She came with a fresh refill as my original Iced Tea was watering itself down from the melting ice, WITHOUT me asking for a refill. She also was very understanding and catering to my child's allergy to egg. Most servers treat it as more of a burden than anything, but not Laura!
Can't rave enough about Frankie's! Just an FYI, I don't think there is an actual "Frankie" in the restaurant. Nonetheless, GREAT place, GREAT food, and GREAT service!
Of the 4 meals 1 was very poor - the veal was dry and tough and the pasta was dry and cold. The other three meals - lamb and pasta dishes were spot on. The decor is terrific, although it does get very noisy as they fill-up. It's a great location for theater and sports events and offers a good alternative to Yaletown. I would definitely recommend and return. Thanks for a great evening!
We were there for a quick meal before going to the theatre. The service was friendly and (given our request) suitably fast. We both had pasta which I would characterize as decent, though not outstanding. All in all I would say that it provides a good meal at a reasonable price but I couldn't say it is a restaurant you would make a special trip for. There is also a jazz bar next door which is intriguing but we weren't in it.
I arrived early and first and was seated by the door; found it too cold and asked for another table when it became available. The staff, especially our waitress, was marvellously accommodating and seated us further inside. All evening she, our waitress, was very helpful and contributed to our evening enormously. The noise level was very high on arrival due to the pre-hockey game crowd but once they cleared out, the sound was much more suitable for chatting with our friends.
The Prawn Scampi pasta was really good although the lasagna served looked a little on the small side, however, we all went home well satisfied. Frankie's made our celebratory evening a memorable one!! We all look forward to dining there again.
Will try the Jazz bar.
Will return to the restaurant because of it's convenient location near Roger's Arena and Queen Elizabeth Theater. Food is good, but not fabulous (e.g. pizza toppings amazing, crust too soft; risotto blend of sauce and mushroom outstanding, but slightly overcooked).
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