The steak was tough the prime rib was tough and the booth we were seated in was absolutely terrible to get in an out of. It was for a Birthday we were not even offered desert
We go to Firestone often. Each time of late the service and especially the food declines in value. We wonder when they cannot serve a decent chicken caesar salad.
Nice restaurant, good food, will go again when we are back in Lethbridge.
We have been here often in the past, and was always our go to restaurant, but we haven't been there recently since summer. We were a little disappointed in the quality of food this time and that some items were missing from certain entrees. You used to get baked beans with the beef dip and that wasn't offered anymore. Also my husband ordered the meatloaf and it said it came with a mushroom cream sauce, but it was just a pile of mushrooms. I ordered the ginger beef and was under the assumption that it came with more of a sauce too. It was pretty hard to mix and didn't have much flavor. Also the prices that are online for the kid's menu do not match those at the restaurant and they didn't get an option of dessert, so our kids went without because only ice cream sundae was offered whereas they thought they could get a cupcake to take home.
Our server was Braden though and he was REALLY good!!
I NEVER usually do these kind of surveys and don't usually feel this disappointed, but I felt like I needed to be completely honest.
Was very good except the mussels sauce was different than last time. Waitress were awesome even during the switch cause of one being off almost as soon as we come in.
The Firestone never fails to satisfy. Great food. Feature menu keeps things fresh. Amazing desserts. Great service!
Good food good service! Choices for 12 and under are very good. Will be back again. Best to make a reservation because it is a busy place especially on weekends.
I do lots of business and this restaurant trumps most of the finest restaurants in the big cities! Never been disappointed!!
I ordered a steak Chicago style and it came as a normal rare steak instead of a crisp outside. By the look of it, it looked fine, until I cut into it and scrapped the salty seasoning off the steak. It seemed like they tried to hid they're mistake with seasoning. There was so much salty seasoning to the point it made me sick, I could not finish my steak. Our waitress rarely came to our table, I personally had to go to the next empty table to get our utensils. And also had to go to the bar and get my own water refilled. Time after time I have had bad experiences with this establishment.
Excellent service and tasty food. A decent selection of wines. A little on the expensive side though.
Always friendly service, wide variety of food, with the ability to change menu items to accommodate your diet or taste. For great service and good food, visit this restaurant.
Our favourite place to go in Lethbridge. Have always had great service and amazing food. The steaks and prime rib are always done to perfection and will always choose over the Keg.
Our request for a quiet booth for our anniversary dinner was filled, our waiter was prompt, friendly and experienced, and the food was outstanding! Thanks again!
Love the Firestone. We were 10 mins late for our reservation and they'd given it away but still got us another table right away. Food was great other than the steak being a bit tough...we still have a great experience.
Very good service amazing food and great drinks
We loved the booth but not the way the other booths across the isle faced us. It felt like you were staring the people across the aisle in the face and vise versa because of the way their seats faced us. Kind of uncomfortable. Food was good and so was the service.
I usually like this restaurant however this time I found the food particularly unappealing. We ordered the garlic cheese toast and it was absolutely dripping with oil. When we told our waitress what we thought of the toast she did take it off of our bill. I had a sirloin steak and my husband had the hand cut New York steak. Both were slightly overcooked. There were was a pretty little dollop of butter on each steak. More oil. The vegetables served were pretty tasty.
If you like greasy food this is the place to go.
Normally a very good place but very disappointed in that they did nothing special in the menu or atmosphere for Valentine's day. Made reservations well in advance but got stuck in a high traffic area in the lounge.
Chicken Bellagio is my fav!! Love it!!! ❤️👌Always greeted with excellent service and a great atmosphere!!!
We like to come to Firestone because of the variety! There is always something new, different and delicious to try. Our server, Cameron, was great! He had everything taken care of and was very professional yet personable. We were seated close to the kitchen and it was a little bit loud back there.
Thank You to Jeff Gliege and His staff , for ANOTHER incredible evening and date night with my wonderful wife. Great Food , atmosphere and service just as expected. Keep up the Standards , Proof in the Reservations .
Worst Meal we ever had at Firestone. Went for an early valentines celebration. Ordered a salad to share as starter. It never arrived. Server never came back to check on it. Only found out when another server brought our mains. Server's only response was sorry! Wife ordered prime rib, half of which was fat or gristle. At end of meal when server came back and asked how the meal was(for the first time) we pointed it out and only response was I'll tell the kitchen. Observed that couple at table next to us - same server - got one of their mains wrong, it took at least ten minutes to get a replacement meanwhile the other persons food is getting cold. Called manager this morning to discuss. Still no reply six hours later. Will not be back!
Delicious food and even better service! Food was prompt and our server was very attentive and friendly.
Most excellent food and the service was fantastic. The menu is always fun to see what the new specials are and gives a chance to try new food.
Food was great.
Not sure what the point was behind making a reservation.
Got there and was told we had to wait unless we wanted to sit a the table closest to the entrance.
Really good!!! Gotta try the salted caramel cheesecake, totally orgasmic!
Well, we couldn’t park in the restaurant parking lot, had to park across the street at the 7-11, my food was great my husbands not so much, he sent back twice and it still was not what he ordered!
Great food, service was good but not a lot of interaction.
Brought friends from Calgary area, they said it was the best meal they have had for a long time!
It is was good experience the food was good the desert was very good. Overall good value. I recommend it. I recommend getting reservation especially between 6-8 also remember that they close early at 11pm
We always enjoy our meals at the Firestone Restaurant. Conscienctious staff, warm atmosphere and platefuls of delicious food.
to many things on the menu......maybe one hundred....so there’s no house speciality except possibly the desserts. I had Champagne Beef which was served with a package sauce without flavour. My husband had Chicken Masala.....all he said was it didn’t taste good. My son had a pizza which later made him sick. So we won’t be going back.
The atmosphere is like that of a truck stop. Which is fine but not at all what we expected.
Service was terribly slow. Food (Marsala chicken had absolutely no taste). Won’t be back.
Food poor. Steak was taught to the point of inedible. My so-called beef bourguignon was a mess of tough meat missing the advertised pearl onions, bacon, and pretty much any taste whatsoever.
Amazing experience again! Great service, great food, and a great date night for my wife and I!
I hosted two very good friends for a night out. they thoroughly enjoyed their meal. Our seat was in a guieter area as request so that we could have a conversation. we were well placed so that we could hear one another and not hear the table next to us. Thank you.
Really noisy! Hard to hear people on other side of the table. My husband ordered a pepperoni pizza and picked most of the meat off as it wasn’t very good. We have a wood fired pizza oven at home, so expect high quality and this pizza was lacking for sure.
We travelled from Calgary for business - enjoyed our dinner! Delicious. Shrimp size for my pasta was great! Only thing I did not enjoy was the cappuccino I ordered after dinner. No foam at all - tasted like warmed up milk. Didn’t even taste the coffee. Everything else was great. Will definitely come back when we are in town again.
Food wasn't up to the quality that I would have anticipated. Service was good overall.
Was somewhat expensive for what we had.
Very friendly staff, amazing food for the low price.