Restaurant is good, good service, we just strongly dislike the half round booths for 2 people, super awkward booths. We specifically asked on our online reservation not to be seated in one of them but they did anyways so that made it uncomfortable but other then that we had good service
Quite annoying to have to wait nearly 20 minutes for a table that you’ve booked. Especially when they seat walk ins before you, what’s the point in pre-booking? Quite rude.
Food was amazing. Our waitress, Alisha? Was the best. Warm and friendly and very professional.
Great brunch menu with fresh approach to some traditional brunch items. A lot of food and a very good price. Service was to be commended.
We took our daughter out for dinner while we in town.
The restaurant is located in the Coast Hotel there was a function happening so parking was scarce.
We were seated very quickly and our waitress was quick to get our drinks and take our orders. They do wine flights which is a great way to try different wines. We had the stuffed mushroom appetizer. The flavours were great but the mushroom was undercooked. The kitchen must have been busy because it took a long time to get our mains. My wife had the Sonoma chicken sandwich which she said was very good and my daughter had the lobster Mac and cheese which was outstanding. I had the sirloin with lobster mashed potatoes. I asked for my steak to medium rare and it came out medium. The mashed potatoes were dry and lumpy. The flavours were great.
Overall the service from Shawna our waitress was great. I rated the food a 3/5 due to poor execution but the flavours where great
Too crowded, too noisy, too much for staff to handle. Quality and value of food is on a downturn. Could not recommend and probably will not repeat out visit.
we appreciated the discount that was given us because of the slow delivery of the appetizer. our server was great. my prime rib was wonderful, just right and my wife's steak and lobster was marvelous. it was a nice anniversary dinner. I would like to comment about the vegetables. maybe the cooks were in too much of a hurry. the carrots were so raw that when the knife went through, there was aloud clank on the plate because of the force needed to cut the mostly raw carrot. the asparagus was another story. if you look up how to cook them on the web, it says to break off the mature older end part by holding them in both hands and they will naturally break at the point were they are too mature. we received several spears that were very mature at the end. hopefully with a little more attention by the cooks the meal will be even better the next time we return.
Went for my 10yr old sons birthday. It didn’t disappoint.
Firestone is always our go to for birthdays and get togethers. The service is great, the food is good. We’ll be back!
Service could be better, less patronizing, do what they say they would do, fill drinks (pop) once in awhile, at least pretend that they're less "put out" by actually following up on what they said they'd do after the 3rd time of forgetting.
The food was great though!
I'd go again and sit in a different section.
Exceptional as usual
Celebrated a friend’s birthday at Firestone. Always delicious and usually too many things to pick from - so hard to decide. Someone order a salad, another salmon and another steak - all were delicious!! Will definitely be back again 😋
I had the prime rib, In which I love. Tonight’s was over done and not what I would of paid for +$30 for.
Fries were soggy, but since we were hungry and it was really busy, we ate some anyway.
Definitely have had better food there.
The Waiter didn’t bring cutlery or water. My friends had to ask him to re heat the soup as it was luke warm. My Bankok wrap came with iceberg lettuce instead of romaine. I usually like eating there but this time it was a miss.
It was fantastic. Service and food was great. Always enjoy ourselves when we go there.
If the wine list has a price for a glass of wine and the menu a different (cheaper) price for the same wine, the response of the restaurant manager should not be "I'm human and make mistakes" and then charge the higher amount but to honour the smaller cost. The food was mediocre (Firestone loses quality with every visit) and the manager foolish.
The steak was tough the prime rib was tough and the booth we were seated in was absolutely terrible to get in an out of. It was for a Birthday we were not even offered desert
We go to Firestone often. Each time of late the service and especially the food declines in value. We wonder when they cannot serve a decent chicken caesar salad.
Nice restaurant, good food, will go again when we are back in Lethbridge.
We have been here often in the past, and was always our go to restaurant, but we haven't been there recently since summer. We were a little disappointed in the quality of food this time and that some items were missing from certain entrees. You used to get baked beans with the beef dip and that wasn't offered anymore. Also my husband ordered the meatloaf and it said it came with a mushroom cream sauce, but it was just a pile of mushrooms. I ordered the ginger beef and was under the assumption that it came with more of a sauce too. It was pretty hard to mix and didn't have much flavor. Also the prices that are online for the kid's menu do not match those at the restaurant and they didn't get an option of dessert, so our kids went without because only ice cream sundae was offered whereas they thought they could get a cupcake to take home.
Our server was Braden though and he was REALLY good!!
I NEVER usually do these kind of surveys and don't usually feel this disappointed, but I felt like I needed to be completely honest.
Was very good except the mussels sauce was different than last time. Waitress were awesome even during the switch cause of one being off almost as soon as we come in.
The Firestone never fails to satisfy. Great food. Feature menu keeps things fresh. Amazing desserts. Great service!
Good food good service! Choices for 12 and under are very good. Will be back again. Best to make a reservation because it is a busy place especially on weekends.
I do lots of business and this restaurant trumps most of the finest restaurants in the big cities! Never been disappointed!!
I ordered a steak Chicago style and it came as a normal rare steak instead of a crisp outside. By the look of it, it looked fine, until I cut into it and scrapped the salty seasoning off the steak. It seemed like they tried to hid they're mistake with seasoning. There was so much salty seasoning to the point it made me sick, I could not finish my steak. Our waitress rarely came to our table, I personally had to go to the next empty table to get our utensils. And also had to go to the bar and get my own water refilled. Time after time I have had bad experiences with this establishment.
Excellent service and tasty food. A decent selection of wines. A little on the expensive side though.
Always friendly service, wide variety of food, with the ability to change menu items to accommodate your diet or taste. For great service and good food, visit this restaurant.
Our favourite place to go in Lethbridge. Have always had great service and amazing food. The steaks and prime rib are always done to perfection and will always choose over the Keg.
Our request for a quiet booth for our anniversary dinner was filled, our waiter was prompt, friendly and experienced, and the food was outstanding! Thanks again!
Love the Firestone. We were 10 mins late for our reservation and they'd given it away but still got us another table right away. Food was great other than the steak being a bit tough...we still have a great experience.
Very good service amazing food and great drinks
We loved the booth but not the way the other booths across the isle faced us. It felt like you were staring the people across the aisle in the face and vise versa because of the way their seats faced us. Kind of uncomfortable. Food was good and so was the service.
I usually like this restaurant however this time I found the food particularly unappealing. We ordered the garlic cheese toast and it was absolutely dripping with oil. When we told our waitress what we thought of the toast she did take it off of our bill. I had a sirloin steak and my husband had the hand cut New York steak. Both were slightly overcooked. There were was a pretty little dollop of butter on each steak. More oil. The vegetables served were pretty tasty.
If you like greasy food this is the place to go.
Normally a very good place but very disappointed in that they did nothing special in the menu or atmosphere for Valentine's day. Made reservations well in advance but got stuck in a high traffic area in the lounge.
Chicken Bellagio is my fav!! Love it!!! ❤️👌Always greeted with excellent service and a great atmosphere!!!
We like to come to Firestone because of the variety! There is always something new, different and delicious to try. Our server, Cameron, was great! He had everything taken care of and was very professional yet personable. We were seated close to the kitchen and it was a little bit loud back there.
Thank You to Jeff Gliege and His staff , for ANOTHER incredible evening and date night with my wonderful wife. Great Food , atmosphere and service just as expected. Keep up the Standards , Proof in the Reservations .
Worst Meal we ever had at Firestone. Went for an early valentines celebration. Ordered a salad to share as starter. It never arrived. Server never came back to check on it. Only found out when another server brought our mains. Server's only response was sorry! Wife ordered prime rib, half of which was fat or gristle. At end of meal when server came back and asked how the meal was(for the first time) we pointed it out and only response was I'll tell the kitchen. Observed that couple at table next to us - same server - got one of their mains wrong, it took at least ten minutes to get a replacement meanwhile the other persons food is getting cold. Called manager this morning to discuss. Still no reply six hours later. Will not be back!
Delicious food and even better service! Food was prompt and our server was very attentive and friendly.
Most excellent food and the service was fantastic. The menu is always fun to see what the new specials are and gives a chance to try new food.