About Fire + Ice Boston
FiRE+iCE is a create-your-own-meal concept that goes beyond your wildest expectations when it comes to satisfying each and every appetite. From seasoned foodies who demand a range of herbs and spices to stubborn children who refuse to eat anything that’s “touching green stuff”, anyone can create a delicious meal at FiRE+iCE.
Hours of Operation:
Sunday: 10:00am - 3:00pm
Monday - Saturday: 11:00am - 4:00pm
Monday - Wednesday: 4:00pm - 10:00pm
Thursday - Friday 4:00pm - 11:00pm
Saturday: 3:00pm - 12:00am
Sunday: 3:00pm - 10:00pm
St. James Avenue
$30 and under
AMEX, Discover, MasterCard, Pay with OpenTable, Visa
Arlington stop off the Green Line
Bar/Lounge, Beer, Counter Seating, Full Bar, Weekend Brunch, Wheelchair Access, Wine
Special Events & Promotions:
Mother's Day Brunch
1. Person who does the work of twenty. For free.
(See also: ‘saint’)
Lets face it; Mother’s Day should come more than once a year. She does everything!
Mom deserves to be pampered this Mother’s Day! Let us do the legwork while she chooses from all her favorite brunch specials! We are grilling up Mixed Berry Stuffed French Toast, Eggs Benedict and two carving stations, in addition to her weekly favorites!
Don’t be a Last Minute Larry! Mom deserves the best, make your reservations now and surprise her on the 12th! www.fire-ice.com/mothersday
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Fire + Ice Boston Ratings and Reviews
Great experience but the service sucked. ...
Great experience but the service sucked. We were sat down and told how to do it , took our drink order and walked off. So we went to the food and did all that got back to our table. No drinks no nothing. Tracked down waitress and got our drinks like 15 minutes into our meal. Never refilled our drinks and the wait for check was as long as the wait for our drinks.
The experience was ok. There were lines ...
The experience was ok. There were lines of people at certain areas where it didn't have to be any. Just a lot of inexperienced diners just trying to figure everything out. People were just crowded around the grill area, and people cutting. It would be much better when it's not so busy on a Saturday night, or they figure out a way to get the people moving along.
It was really good food and a lot of fun ...
It was really good food and a lot of fun. There were lots of options as to what to get for food. My only complaint would be that the waiters came by very infrequently and were hard to find. Our waiter did not come over originally for over 10 minutes.
Always a fun restaurant - little noisy, ...
Always a fun restaurant - little noisy, interesting selection, entertaining cooking process. Downsides are they get packed FAST, which means a long wait to get food cooked (>20min standing in a line around the cook top). Have brought children (toddlers and younger) a few times. Bathrooms have a changing station, but the atmosphere is not great for kids. Food selection is fun, and ice cream topping bar is nice, but long food wait times and minimal kid-friendly foods (no real finger foods or fruit assortment)
I'm concerned about the food sanitation ...
I'm concerned about the food sanitation and way the food is stored in the ice. When choosing meats, people have to reach across one raw meat to reach another and in doing so, sometimes food drops from the tongs in the other meat. I think the bar needs to be redesigned so people do not have to reach across. Consider a layout to the old Piccadilly restaurants or golden corral. The food was ok.
We had a reservation for eight on a Satu ...
We had a reservation for eight on a Saturday late afternoon and it was a bit on the noisier side but that didn't stop us, we had such a good time and the food was amazing! Thank you for your great service trust me we already love this place and we didn't think we could love it more!
Started off downstairs. Food left on ta ...
Started off downstairs. Food left on table and bartenders ignored clearing table. Drinks were served with too much ice. Upstairs, waiter was attentive for 45 minutes and then we grabbed anyone to serve us. Selection of foods were good and preparation was adequate. Server asked my 9 year old grandson if he wanted ice cream and brought him one. Low and behold an ice cream sundae was charged on the bill.
The number of food choices and possible ...
The number of food choices and possible combinations was a bit overwhelming at first but we had a great time trying to make a decision on what we would try for our first visit to this unique restaurant ! Already planning to bring a group of friends to Fire + Ice the next time we are in Boston. Our server was very friendly and full of energy ..lots of fun watching the chefs at the grill.
This place was awful! The food was horri ...
This place was awful! The food was horrible- the salad bar had wilted lettuce and watery vegetables. 3 of us got sick that night! There was food all over the floors, everything looked dirty. Our server led us to believe the ice cream sundaes were included with our all you can eat meal... It was not! Extra $10! Our server was never around when we needed her. When the bill finally came, she charged us for a whole other person saying "oh oops". She was extremely rude and offensive when we were having issues with one of our parties credit cards. We work in the service industry and have never seen anyone treat the guests that way. Not ok and we will never go back!
I seriously think that this restaurant s ...
I seriously think that this restaurant should be closed down before it makes a lot of people sick. I never saw cooks using the same spatulas to cook raw meat, then to mix and fling onto a serving plate, the cooked food. They scrape them down on the side of a trough that goes around the cooking area where they chuck the dirty bowls that people hand them the raw ingredients to prepare for them. No sterilizing, no sanitizing. Disgusting. and dangerous. and all in plain sight of the guests! Truly unbelievable; can't believe it was approved by the health authorities.
Fun place. Food isn't amazing, but is go ...
Fun place. Food isn't amazing, but is good. You can make any combination you want. The guys around the grill were very funny and lively. Service was okay, we had to ask for a box three times with two different servers. But all in all it was a good meal, and a fun date.
Generally the food was good and so was t ...
Generally the food was good and so was the service. I've been here many times before and today it just wasn't as good as usual. Food was not being replaced frequently--in fact some vegetables were never refilled. The meat bowls had tongs that were way too short--you could not serve yourself without getting juices from raw meats on your hand--we took turns washing up after giving the food to be cooked. And everything in the place was sticky--the handrails, various surfaces, parts of the table. And the bathrooms were not well serviced with papers all over the floors. The place just did not seem to have sufficient staff to keep up the pace, but those who were there were working very hard.
We tried this restaurant as my daughter' ...
We tried this restaurant as my daughter's choice to celebrate her 50th birthday. It took 30 - 35 minutes to be seated with a 7:30 reservation. Our servers were good, but appeared to be overloaded. We bought a birthday cake with us after checking with restaurant that it was OK. It took server a while to bring cake after we had asked for it. Selection of items was good and we did sample selection for all sources of the Market. I would say my grandson enjoyed the restaurant, my wife and I see no need to rush back.
We ate here on a Tues night prior to see ...
We ate here on a Tues night prior to seeing Blue Man Group. They have a variety of foods, sauces and seasonings to choose from. You put your ingredients in a bowl and take them to the grill where a chef cooks your food while you wait. Your servers are basically there to bring you beverages. The food was good and it is a different experience. Unfortunately our experience that night was not great. They had one chef on for the night. The chef was working like crazy to try to cook all the food, but was trying to cook for about a dozen people at once. The female who appeared to be the manager came over to the grill and did absolutely nothing. She stood there with a grin on her face watching him trying to keep up with the crowd. I don't know if someone called out for the night or that was their idea of scheduling, but it was some of the poorest management I have ever seen. She should have called someone in or God forbid rolled up her sleeves to help. Something! You pay $19.99 for all you can eat, but we only made it up to the grill to try two dishes. We had to leave for our show because it was averaging a 30 minute wait at the grill to have your food cooked each time. What took place wasn't fair to the chef on duty or the paying customers. That manager shouldn't have a job after that night!
For the amount of times you go up and th ...
For the amount of times you go up and the quantity of food you want in each dish, you will be happy with it. You can make your meal as you want it with a variety of ingredients for people of all diet types. The chefs are wonderful at their cooking and make some fun with doing tricks while at the grill. If you don't like what you combined the first time, there are other opportunities to make the combination better the next time. I love this place and would recommend it for a friends night out or a fun date with your significant other or go solo.
I ordered a frozen daiquiri, and a reaso ...
I ordered a frozen daiquiri, and a reasonable expectation is that it's served in a tall glass with a straw, frozen. Well, it was served in a small, short glass with a tiny brown straw (which are used for mixing not drinking, by the way). The drink was dripping over the edges-- a mess. It was also so syrupy-sweet I couldn't finish it. I politely asked the bartender about a proper glass and straw and maybe more ice. Her response was polite, but she didn't remedy the drink presentation or add more ice. I came away disappointed. I live in Boston, and this will no longer be a drink stop for me or my guests.
Food was very good. Everything seemed fr ...
Food was very good. Everything seemed fresh and was very nicely presented. Our waitress was very pleasant and attentive. The biggest drawback for us was that everything inside the restaurant was sticky - the table and the floor around the food area.
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