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About Felice Urban Cafe
Savory home-style dishes headline the experience at Felice Urban Café. This restaurant serves appealing ingredient-forward contemporary American cuisine in a chic and cozy dining space, spread across several levels. The restaurant has its dining area on the first floor, a bar on the second and a lounge located on the third. During the warmer months, the restaurant expands its space to include a beautiful seasonal patio, where guests can enjoy their meal next to a lovely view.
Felice Urban Café offers several specials during the week, including a late-night happy hour, which comes with discounted beer, wine and cocktails. This restaurant also offers pick-up and full-service catering for private events. Felice Urban Café is open for dinner every day except Sunday.
Global, International, American
Hours of Operation:
New Summer Hours
Tuesday - Thursday: 5:00pm - 10:00pm, Friday & Saturday: 5:00pm - 12:00pm
Closed Sunday and Monday
E. 126 Street
$30 and under
AMEX, Discover, MasterCard, Visa
Bar/Lounge, Fireplace, Full Bar, Happy Hour, Outdoor dining, Wheelchair Access
We loved the food, however, they were out of every bottle of wine we requested. It was so crowded which was great but there wasn't enough servers that night to accommodate. What should have been a couple of hours took 3 1/2. I would certainly recommend this restaurant but maybe not on a busy weekend night.
Urban Felice has a wonderful menu with a variety of foods for every taste from vegan to meat lover. Everyone in our group had an excellent meal. The food is very reasonably priced. The restaurant is in an old house which is quite lovely. The acoustics are the only downside. The noise level is so great it is difficult to carry on a conversation with more than two people at your table. For a little quieter meal request porch seating when making your reservation. I would highly recommend.
Felice is continually reinventing itself. The menu is creative, unexpected, full of lively surprises. For example, adding a bit of sriracha sauce to the hummus was a brilliant idea which gave a whole new tasting experience to a dish that is often humdrum from other kitchens. Head chef Laura is constantly exploring new combinations and new offerings. Where other restaurants continue offering the same menu month after month and year after year, Felice (and Fire, Food & Drink, too, for that matter) constantly updates the menu in creative and exciting new ways. Felice is a fun place to dine and is lucky to have friendly, efficient, helpful servers, like Atlee and Dave.
Creative menu but not very broad. We've eaten here a number of times and the menu has been different each time (a plus) but each time one or two ingredients have been in almost every dish, leaving little choice. This time it was jalapeno in almost everything. I can't handle the heat, so there was almost no good choice. And it wasn't always described on the menu, so it came as a surprise. Unfortunate because there is a lot to like about Felice.
Food was excellent: creative and tasty! Portions were not large, which was refreshing. We were able to enjoy an appetizer and desserts, something we rarely do. Service was leisurely but attentive. The host noticed our table was wobbly (patio dining) and immediately brought a shim. Overall, a lovely evening. We'll go back.
Chef-partner Ricardo Sandoval left Felice about two years ago when the founding partners children took over, changed management and changed the menu. The Spanish-inspired menu is gone, with a new much more pedestrian one. The prix-fixe special with an appetizer, entree and dessert has been eliminated, as well. My Korean short ribs were dry and overcooked, but the accompanying BBQ sauce rescued them to some extent. Service was great, as it always has been at Felice. But great service does not make up for a dumbed-down menu and imperfect food preparation. We may return one more time just to see whether or not our experience was an aberration. Not impressed. The new generation should not have monkeyed with perfection.
Unfortunately my dining experience was just fair. I've been here for happy hour and it was great.
They put us on the third floor which is ok , but you don't have a waiter or waitress walking around. They have to come up two flights of stairs each time. We were not pleased with the food or service
Our party of four had been to Felice before and we had all enjoyed it. We had not gone on a Saturday night, however. It was crowded and extremely noisy. Because a member of our part was hearing impaired we'd asked for the quietest table. I could barely hear the person next to me and missed a lot from the person opposite, and my hearing is fine. Most of our food was adequate and two dishes stood out, the wild mushroom appetizer and the black bass. The tomato jam served with goat cheese was also quite good. Three of us ordered sauteed greens which were barely blanched and we're extremely hot (spicy). We picked out several hot peppers. None of us remembered seeing peppers listed as an ingredient on the menu. The seviche was also reportedly very spicy. We were eager to leave and passed on dessert. Service was slow because it was a full house, but the servers tried. None of us is eager to return.
Felice has a wonderful and diverse menu, well-prepared and reasonably priced. My only caution is that, when busy, it can be very slow. On a weekend when the place is packed, you cannot expect rapid delivery of food. So as long as you expect to spend 2 or more hours over dinner, you will have a great time.
I was extremely disappointed with Felice this visit. The service was EXTREMELY slow--more than an hour and a half before we were served dinner. The entrees that had sounded so good on the menu didn't live up to the hype. Pasta with pesto had a tiny dollop of pesto and the shrimp were overlooked. Mac and cheese with chorizo had tiny bits of sausage that didn't have much flavor. We'll think twice before returning.
Felice has great ambiance. I love the patio and, during the cold season, the bar upstairs. I usually go for happy hour. I've had better luck with the small plates than with entrees. Their bartenders are VERY good, and the appetizers are, too, which keeps me coming back.
Had reservations for a Saturday and had seen complaints about slow service in some reviews but found this not to be the case at all. Waitress was prompt and courteous and cocktails and food were prepared and delivered quickly. We had earlier reservations (5:45) so it was not crowded, and I suspect some complaints about slow service involved later dinner times when restaurant may have been busy.
They have an interesting cocktail list and would recommend, ours contained bourbon, honey and lemon and was very good. Ordered grilled shrimp and pan-roasted wild mushrooms from the appetizer menu and both were very enjoyable and for entrees had the fish tacos and Korean style barbecue ribs. Bother were excellent, with the fish tacos being made with a flatbread instead of shells and came with a coleslaw which tasted as if flavored with red and white vinegar. The ribs had a delicious sauce and were very tender and were served with house made french fries and freshly made ketchup. Would definitely return to again when in the area.
One of my favorite places to dine in Cleveland. The food is great, the staff is wonderful and the atmosphere can't be beat. You can come dressed up or casual, whatever fits your needs. I've taken business associates there to going in my flip flops and somehow it just works. And if you are there early for dinner, Margaret the owner, will drop by your table and say hello, she will always ask for you story. Thank you Felice for being a great place for all to come and enjoy a wonderful evening.
Made reservation online. Assumed we'd be seating inside with air conditioning. They didn't ask our preference just seated us outside on the back patio. It was humid and started to rain and the roof leaked. Service was extremely slow and the food was just okay. Most certainly not memorable and we will not rush back or recommend.
Love this place, every time I go, I can never decide what to eat. I love the out door seating which the perfect place to relax and gather with friends during the summer. The inside is an adorable converted house with plenty of charm. Never been disappointed with food or the service. Always happy to come back again.
In every respect Felice delivered. The night began on a staff friendly note. This included a very personable and knowledgeable waited, who went out of his way to make sure everything was just right, and he was not overbearing. It also was a delight to talk with owner Margaret Mueller. Aside from that the food was excellent, and in particular the vegan platter, which we split with a salad.
I would highly recommend Felice as a great place to spend a summer's night out.
Hadn't been in a couple years, but had good experience in past. Service was extremely slow, both for someone to initially come over to the table and the to get food / drinks. Our appetizers came before drinks by ten minutes until we had said something. A few other tables complained about the drinks being slow as well. Food was good overall, some things better than others. If service had been better would have made for a better night as well as had more than one drink. Took so long to get the first and no one bothered asking if we wanted another till we were nearly done with dinner.
The food was very good. The cocktails were wonderful. They should, however, have a way of notifying customers when making reservations via open table that only outside seating is available most summer days. I wanted to be seated inside but that was not an option. I understand their reasons (small wait staff) but there should be a way of letting people know ahead of time.
Once we declined alcohol, we felt our server's attitude change, as though we were a money losing table for her. My husband was on-call and not allowed to drink and I chose not to drink alone. We did not discuss it until later but felt it was noticeable. That is unacceptable, there are many reason why people don't drink and while it may lower the overall total bill, no customer should be treated less because of it.
The food was okay, but not great. I had a salad with apples and almonds which was very good, although there were many noticeably rusted pieces of lettuce. These should not have made it out of the kitchen. Then I had the grilled shrimp which lacked flavor, was under-seasoned and the shrimp weren't de-veined, which I would have expected. My husband had the chicken pappardelle which was good although I felt was under-seasoned as well.
The chocolate cake with ice cream and raspberry sauce was very good and clearly the best part of the meal.
It was our first visit and we had been looking forward to eating at Felice, but it was disappointing.
This is the third time in the past year that we've dined at Felice, and we've gone from loving it to being disappointed. Last August the service was attentive and the food was unique and stood out from the crowd. In April of this year our server seemed to be agitated that she had to work. And now in July my wife had olive pits in her Fried Calamari Dish and it took our waiter 30 minutes to get us the wrong bottle of wine...no wait, it is in fact the bottle you ordered, sir !
The wait and bus staff were dressed in shorts and t-shirts, essentially unprofessional. Our waiter was consistently rushed, delayed, confused. We ordered one of only about twelve bottles available on the wine list. 15 minutes later he returns to our table and tells us they're out of the wine. We order a second bottle of white wine. Another 10 minutes passes and he finally arrives at our table saying he's sorry. I pointed out that he must have found the first bottle we ordered...he paused...he looked it at...and realized he had in fact done so.
Felice needs to hire, retain AND train a consistent staff. Being "out of" fish dishes and adding olives pits to a dish and NOT good signs !
Had to wait 2 hours for dinner to be served . Told they were short one cook . Should have called customers to tell them what had happened . We would never have gone . We will never go back. They did not even appologize or offer to reduce bill or offer something for our inconvenience.
Our server seemed distracted at best, uninterested and inattentive, at times even annoyed. This was our first time dining on the patio on a beautiful summer evening. Because of poor service, we are reluctant to return. On previous visits, our wait staff was engaged, well informed and very attentive.
While the service here is always attentive and professional - some of the best servers in Cleveland - the food is spotty. On my most recent trip, I found the ribs to have kind of an organ-y taste, and my partner found the pasta to be uninspired. We felt like we were paying top dollar for a really blah dinner. That said, there is no prettier urban garden cafe in Cleveland and the cocktails were very nice.
Outstanding! This was our first time there. We were expecting Felice to be good, but we weren't expecting it to be this good! All of the food we ordered was excellent. Our server was outstanding - seeming to be a seasoned expert at taking care of his diners, although in fact it was his first night "flying solo." Other members of the staff we interacted with were excellent as well. We were seated outside on an evening with perfect weather; I suppose we can't always count on that! The wine list is fairly small but very well selected, with appropriate choices to match a wide range of dishes. Each of the three of us ordered a salad - outstanding - and we ordered several appetizers to share. Every dish was delicious, interesting, and perfectly prepared. We found the food, and the entire dining experience, to be on the level with some of Cleveland's best - Lola, Dante, Blue Point Grill, etc. - but the prices were considerably lower. Also, although healthy eating at a restaurant is always a challenge, it seems that it would be easier to do that here than at most places that have food this tasty. Overall - great food, nice wine list, great service - outstanding!
I was appalled that a restaurant would charge $4.00 for bread with your dinner and 75cents for butter! true it was pesto butter but its bad policy to nickel dime your clients. We waited an hour for our food and the waitress showed up to see how we were doing (after an hour) then checked to see where our food was.. this was my 3rd time here and also my last. not much good to say at all.
I've loved Felice for a long time, and will likely continue to frequent it, but the service has occasionally been inattentive and slow during recent visits. Also, during this visit, one of my dining companions got the chimichurri steak, which was tough and not prepared like it was in the past.
Kitchen was understaffed that night
It took over two hours to be served
Wait staff was nice but not terribly apologetic
And worst of all we found(after asking for bread while starving!!!! They charge for bread... And it isn't particularly good and not even warm
We were extremely disappoiuted
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