Given the reviews and the description on the website, the food was unimaginative and disappointing. The so-called S'More dessert totally missed the mark.
High quality service, food and setting made a great combination for a special occasion.
Food was great, service was ok
We were so pleased to get seated by the fireplace! Made the evening that much more special. The food was wonderful and it was a great evening!
We chose Enigma because of the weekend special of Prime Rib and Crab. Very good food, but we were the only ones in the restaurant and service was very slow. No ambiance on tables such as centerpieces, candles, etc. No plates for dinner rolls, we ate off our napkins. Room was freezing cold and they could not adjust the temperature. Drawn butter was not served over a candle as you would expect and it literally turned hard and unmelted before we finished our crab legs. Would recommend to others based on the taste of the food (which was amazing) but not sure I will return because of service and atmosphere. Expected it to be more elegant based on the location and reputation.
Great food but our food took almost an hour and half and the first 45 mins of that we didn’t even have water. The staff left much to be desired. Thank god the chef is the saving grace! I will probably go back because they were great about accommodating my gluten allergy but only if I have no plans other than dinner and I snack beforehand.
Love Enigma! Food was amazing. Made the reservation the same night for six which is usually hard to get. Staff was attentive , drinks were great and food was great! It was a win win in my book.
My friend and I had a reservation set for 7:30 P.M. on a Tuesday evening. When we arrived, the restaurant was empty, so the noise level was low, and the look and feel of the restaurant was very nice and welcoming. The appetizers were fantastic (I recommend the mushroom crostini), the bread was warm and the butter was delicious. I am also a vegetarian, so I ordered three sides, and it came plated like a full entree. The waitress was also very nice and accommodating, and even called when we left a pair of sunglasses. Thanks for the great dinner and experience!
No draft beer or liquor. The beer they brought out to me was room temperature. The ambiance was mediocre at best. It almost looked like they tried to make an old Pizza Hut look fancy. And the waiters dress and appearance was not professional at all for what the place is advertised to be. Also the menu was small and there was no drink list on the table, I had to ask for it. The food was decent but not worth the price at all. I will not eat here again. Take my advice and go to Dakotas or Delmonico instead.
The food was far to salty. There was trash on our table from a previous guest. The server never came by to see how things were.
We really enjoyed the variety of the food on the Mystery Diner menu. We will be back.
Service was deplorable!!! Only one other couple in the entire restaurant @ 7:00 on a Saturday night. Ordered a glass of Chardonnay & husband Malbec. About 10 min later I got my wine, husband no. Could not find waiter. He delivered my salad with my wine glass very close to empty. Quickly disappeared without asking if we were ok. 45 min later food came & husband got his wine & so did I. Husbands chicken ok I could not eat my plank salmon. Oil on the plank/ salmon tasted rancid. No waiter to complain to. Bill was prompt. Waiter did not ask if we wanted anything else or how our food was. We had planned o order a bottle of wine BR lack of waiter caused a No Sale. I Would Not recommend this restaurant to anyone and definitely will not return. Husband left a detailed note on our bill and a tip to match service
Excellent restaurant with delicious food and great ambiance. We were on a group tour and had a free night for dinner. We chose your restaurant after checking out your website. Thank you for a lovely evening!
Our server was great. I requested a private business setting off to the side. We were in the middle of the room. The food was just ok.
Great service- did not feel rushed
Relaxed professional environment
The service was awful. I'm not even sure it was a regular wait staff but one of the hostesses since we were one of two couples present. Food was average at best.
The food was delicious particularly the dessert. However the service was really slow especially considering that the restaurant was not very full and it was a Friday night.
We had the most surly service in a restaurant that I have had in years. It started when our waiter was asking if we wanted coffee as he was walking us to our seats. I thought he must have some special coffee as he was promoting it before we were even seated. He replied that he did not know what it was, "it was coffee." We declined.
The restaurant was still empty we asked to order off the menu. Our waiter was displeased, I suspect as he was expecting the place to be slammed any minute. We did order off of the menu and our omelet, waffle, bacon and fruit were all good, not great, but good.
I understand he thought we ordered too much food. So as he was picking up the plates, he felt a need to ask my girlfriend who left half of her waffle, "So, are you full?" Either this was unnecessary sarcasm, or the man is lacking in social graces.
I would return to Enigma. I would not have him as my waiter.
Every was raved 😌!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The food was unique and well prepared, but portions were small and prices were high. The booth we were seated in was worn and the fabric was cracked. Not acceptable for a restaraunt costing over $200 per couple.
The hostess greeted us in a way that seemed as if we were imposing upon her. The waiter made exactly three trips to our table--and, those trips were very basic.
The food was prepared in a basic, mundane way. This is by no means fine dining. There are many better options in Rapid City.
Great food, disappointing service, several errors on drinks, and after corrected, still not all that good. Need a better bartender.
While the food and service were good their prices are way over priced. The entries don't come with any sides you have to order your sides, even a salad, separate. I ordered a steak and left hungry.
We had been here once before and loved the "Mystery Dinner" so we decided to book it again for my wife's birthday. Even though I mentioned that it was my wife's birthday in both the Opentable reservation and to the waiter when we arrived, there was no special recognition of her birthday during the dinner or the dessert. This was a great disappointment to me.
We noticed the spacious floor plan when we arrived. There were a couple large groups also dining that night, but the noise level was comfortable and not bothersome. The waitstaff was very helpful and engaging. Many selections for wine and food. Overall, this was a very nice restaurant to enjoy a quiet dinner but it is located in downtown which was perfect for walking around afterwards.
While our server was pleasant enough he did not seem to have had any training & was unsure of what is expected when working with us. Example; seated us and walked away without introducing himself or asking if we'd like something from the bar. When we spend $100.00 for a meal we expect the service to match that level. They were not busy at all so it was not like the staff was being pushed to their limits. I really put this more on management for lack of training then on the server for poor service.
Very poor, slow service. Quality of food was mediocre considering the price. Very subpar experience.
Valentines Day meant Enigma tried to impress with a fancy menu complete with a $160 price tag per couple for the 4 course meal. The meal was overcooked, smothered in gravy and served haphazardly by poorly trained staff. I've been to 5 star restaurants and happily paid for the splurge because it was a top notch culinary experience. I wish this had been that. But it was a far cry from excellent that left us annoyed and a bit poorer. There was no mention upon making a reservation that the only menu option was the Valentines menu. Perhaps if we could have chosen from the standard menu we would have been more pleased. When we asked our waitress, she said our only choice was in front of us. We won't be back as we were underwhelmed and disappointed.
Did the mystery dinner, loved that it came with 4 courses and 2 drinks! First 3 courses were excellent! I thought the dessert was a bit lacking, but I could just not be a fan of baked alaska(topped with some sort of liquorice meringue). I will say one of my favorite parts if the meal is the raspberry sorbet palate cleanser! Love the quiet ambiance!
My boyfriend and I went on New Years Eve just for something different and special. We ordered the mystery dinner and were not disappointed. Our meal was very unique and delicious! It was full of items that I would never order for myself but thoroughly enjoyed. It is not something we can afford to do very often, but were glad that this was where we chose to splurge!
We came for my husbands birthday and we decided to do the mystery dinner. It was so much fun not knowing the meal and getting excellent food. We really enjoyed the first 3 courses. The dessert wasn't my favorite, but was good. We were so full by then it didn't really matter. We have down this before and haven't been disappointed yet!
Very quiet place when we came in.
I had to ask our server questions about food on the menu for which she did not know the correct answer, but she went back to the cook and got it correct.
On my dish, the red snapper I would have preferred the asparagus than the celery.
And the apple dessert we had, we had homemade cobbler the nite before that was better.
We had the mystery dinner with the wine pairing. It was a four course meal. Each of the courses were amazing, and they were things that I would not likely have ordered. Excellently prepared, absolutely delicious, and beautifully plated.
We went there and spent a lot of money and the portions were small. The food was okay but over priced for the amount we received. Will think about going back in the future.
We thought this was going to be a nice higher end restaurant based on prices of food. It was far from it. The food was good but I could have went to a nice food chain such as Texas road house and had just as good if not better steak and chicken for less than half of the cost. Very limited menu was surprised not to have more options for being a "nice" restaurant. Atmosphere was pretty descent until a bus tour group of 40 plus came in and stood all through out restaurant. It got very loud in such a small place. I could hardly hear my wife across the table with out her almost yelling. Very disappointed was suppose to be a special night. Will never go back and will definitely never tell any friends or family to go.
Went all in and tried the 4-Course Mystery Dinner for 2. My wife and I enjoyed it thoroughly; each dish was very unique in its taste and presentation. The dessert was too rich for my wife to finish, but other than that we had fun letting the chef decide on a unique and unconventional series of entrees and appetizers for us. The atmosphere was very quiet and it felt somewhat uncomfortable really opening up in conversation together. Even our waiter barely spoke loud enough to be heard. It was very different than our usual spots but we're glad we tried it out and look forward to the next time.
We found enigma on line when we arrived in rapid city, SD. At the hotel, people had heard of it as good, but had not been there. The food was excellent and the restaurant was quiet and relaxing. I can also say that the service was efficient and attentive.
After conference mtgs, bus trips, hundreds of people, area attractions, this place was a real find! Excellent and fresh food, prepared and presented well, attentive and friendly service, quiet respectable relaxing atmosphere. Treated like Queens and Kings. Off the beaten Main St. path, but totally worth finding! Go there!
As a traveler I used Open Table to find a fine dining location. I was very disappointed. The menu on line was not what was offered. The waiter did not understand or know if they offered sparkling water. (They did.) The buffalo oso boco was tough. The chicken dish was described as having spinach in it but none was found. We were both disappointed with our meals. When traveling it would be nice to be able to believe the reviews.
While, ultimately, everyone in my party seemed to enjoy their food one of us waited for his meal while the others awkwardly started theirs. He waited and waited. - More than five minutes. This is an unpardonable breach of service. I would not give this place a second chance