As the restaurant began to fill with patrons, over the evening, and though we had numerous people taking on various roles during our service, we seemed to loose our waiter. We were also moved to a different table mid meal. Though the view was nicer, it was still inconvenient and a bit odd considering the “level” of dining experience one might expect. I would recommend the restaurant however I now know to request a “valley” view at the time of reservation....
My family and I came for the brunch service. I believe we were the first service table of the season. Overall, the experience was fantastic as expected.
The service and staff were incredibly friendly and personable. Very attentive to any needs or wants. As we came from the entrance and directed to our table, every single staff member who was on the floor greeted us.
We were seated at the very end where two French doors lead to a private room with the most spectacular view of the mountains.
The food was attractive, full of wonderful textures and flavours. We decided to try the mushrooms on toast to start, lobster Benedict, and wagyu steak and eggs. For dessert the banana foster. Everything we tried did not disappoint. It seemed like every piece of food melted with a burst of flavours on the tongue.
The extra plus for us was the kids brunch menu. It was nice to be able to bring them along (6yr, 2yr, and newborn).
I have been coming to Eden ~once a year for several years now and am constantly and consistently impressed with level of service they provide, and the fantastic food served.
The food is always amazing and different, the service is always top notch (staff are super friendly) and the scenery cannot be beat.
Yes, the restaurant is a relatively high price point, but I will happily note that I, a big eater, have never left this restaurant feeling like I haven't had enough to eat, or that the food/experience wasn't worth every penny.
Eden offers some of the best food I've ever eaten, and is an experience I look forward to weeks-ahead of every visit.
Amazing food and service. We were treated like gold! Spent our 10th anniversary here, amazing view of the mountains, so romantic :).
Enjoyed an absolutely fabulous meal. We ordered the 4 courses with the wine pairing; the food just kept coming! There were multiple 'surprises' from the kitchen and each one was absolutely wonderful. The service was spectacular, with very attentive and professional staff who were also approachable and friendly. The answered any questions we had, made recommendations and were always available to check on how things were. While they were attentive it was never overwhelming. The view is spectacular and the food incredible; this was one of the top overall meal experiences we have shared.
My girlfriend and I got engaged on Wed 4/18, and decided to make a celebratory dinner reservation for Fri 4/20. What a great decision! We are both in hospitality from NYC and Tampa, a one of us an executive chef the other an events and operations director, a bit critical of other places, and have somewhat of an opinion of what dining should be. Eden was by far one of, if not the, best and most memorable dining experiences we have experienced. From the views, the hospitality, food, and staff, all was perfect.
We started with a few Vespers to get the night rolling. Then ordered a bottle of Canadian Pinot Noir from the Somm, Robert. Not knowing much about Canadian wine, Robert was amazing in directing us where we needed to focus and offered his critique. We took his suggestion and were very happy. We did a four course menu, as a way to try numerous dishes, that we each shared from each other. Each plate was beautifully prepared, extremely creative and most importantly, delicious. The portions were sizable even compared to other coursed menus. I could go on and on, but to sum this up, Eden and their team killed it. Everyone played their role perfectly and gave us a night to always remember. Would definitely consider booking Eden for our wedding reception.
This staff below deserves extra recognition. All were amazing:
Benoit - Our lead server: engaging, funny, hospitable, efficient and knowledgable. Great!
Robert - Somm, knowledgable, professional, helped us with cocktails and specific canadian wines through dinner. Also helped us with some pairings of Sauternes/mead through different courses.
Gustav - Host/maitre d' - Extremely hospitable and the best welcoming reception. Made us feel very welcome and comfortable to start and continue through the night
Chad - our back/food server kept plates moving, cleared our area, re-silverwared, etc.
Many thanks to this team!
Everything about our meal was excellent especially the Beef Cheaks. The Milk Fed Loin Rib was a bit of a disappointment as it was really just a Pork Chop. I was expecting more of a butterfly rib medley.
Everything was so perfect. Perfect view, perfect food, perfect!
This is a restaurant for a special occasion and a special reward to the diner. It has a view to die for, impeccable service, and truly amazing flavors. The wine list is second to none.
I will be back!
This was a lovely anniversary meal. Time and care are placed into both the food and the service and they took a few extra steps to ensure a wonderful experience: champagne options at the beginning of the meal, special extra dessert that said “Happy Anniversary,” and little goodie to-go bag at the end of the night. The service was top notch and the food was creative, delicious, and rivals any top restaurant.
Wonderfully prepared food. Outstanding food and wine service. The SOM was helpful and made suggestions that were well-priced and paired perfectly with the meal. Portions slightly on the small side but the meal was exceptional overall.
The manager and the hostess were very kind and fun to talk to.
Amazing view for pictures before food is served. Great classy atmosphere.
But we did not find the food worth our money at all.
We spent well over $450 for two of us and there was maybe one starter that wow-ed me.
I also felt their wine was not really worth our money either ($50/glass).
One man who served us drinks did not look happy to be there to be honest.
Service was overall great but food was quite disappointing unfortunately..
Was actually disappointed this time around. Food was just OK. Great view and nice attentive staff. However, they seemed well-practiced in not that good of a way. Kind of felt like they were tired and going through the motions. Again nice people but the experience seemed more like a production than an authentic experience. Was decent but for price, very disappointing. Next night at Bison was far better.
This was our 3rd time here for fine dining. Eden never disappoints us on their food and service. Definitely we will come back again.
5 star service, food and ambiance. We will be back!
One of the best meals I have had. Great knowledgeable staff. Great pairings very well done.
The wine, especially when doing "Eden Pairings", is other worldly. Unrivaled by most restaurants.
The food is unique and varied.
The service is exquisite. Three servers for a table. The recommendations and pairings are on point.
All well looking down over a frozen skating rink (winter) down the mountain into the town of Banff. The view alone is worth the trip.
Exceptional service. They were absolutely wonderful about making our experience special. Many times it felt as though we were the only customers in the world - they were that attentive.
No sooner than I had mentioned my daughter’s appetizer selection was not to her liking than they offered to send her anything else from the menu, which was gratefully accepted and quickly served. Absolutely perfect night.
The entire evening was outstanding, the service was certainly unbeatable. The staff were very professional and all attentive. The food was exactly what we were hoping for. Rob's wine pairings and information about the wines he chose and why added to our evening away.
It was a brilliant time! The staff were very personable and friendly while they walked us through the servings and wine pairings. Got a great intro to Scotch from the sommelier. The food was inspiring. Loved it all.
Foot time and great service
The waiter was great and service excellent. Food very good too. Limited choices. Entree great, starters good. May be a little too fancy for me.
Had the tasting menu. Great variety, and progression of flavours. Was not impressed with the meat dishes: lobster was tough, duck tasted a bit off, and the bison was overcooked and a tad tough. Otherwise was great with unique flavours. Staff were friendly and attentive. There were lots of "extra" dishes not officially on the menu, but great tasting. The spicy dessert was a great conclusion to the meal. A few of the "extra" dishes were just "ok". I would genuinely want to try the vegetarian option the next time because I think most of the weak spots were with the meat dishes (and was more impressed with the vegetables that accompanied the meat dishes. Also can say the sommelier was not very helpful (as others have mentioned in other reviews). No guidance to select a few glasses that would pair well with the tasting menu, simply "whites work well with fish dishes, reds for meat dishes". Thank you genius, it's not my first time drinking wine. I'm sure the full pairing would be great, but have done wine pairings before and found it way too much to drink. Would be nice if the somellier had something to suggest other than that we should look at their selection. Although the review focuses on areas for improvement, it was overall a great meal and experience for a special occasion. We were the first ones to arrive in hopes of getting a glimpse of the views, but it gets dark too early this time of the year. Near the end of our meal, an obnoxious group arrived with a very loud lady in jeans who proceeded to parade around the restaurant to look out the windows next to other diner's tables. She was loud, and clearly not the brightest: "that's a picture of peyote lake" "what is wagyu?" and loudly exclaimed how proud she was of wearing her jeans to a restaurant that explicitly requests you not wear jeans when you make the reservation. Was actually entertaining for the brief period we were there, but would have likely ruined many evenings if you had to listen to that for 3 hours.
One of the best, if not the best, meal we have ever eaten.
We chose a tasting menu which was mediocre. The restaurant was trying hard to be first class but missed the mark. Service was good but the food let them down. Wine pairings were good.
I have never experienced such high quality of customer service until I came here. Staff was amazing, food was amazing and presentation was fantastic. Would definitely come back. The staff went above and beyond to exceed my expectations.
We had a very relaxing and enjoyable time. Staff was very friendly and the ambiance second to none
Strong meat dishes including bison and goose. Great wine pairing. Quiet and comfortable atmosphere.
Absolutely one of the best meals we ate in Banff. Highly recommended! Made my wife feel exceptionally special for her 30th Birthday! 5 stars!
Great food and service. We had the season special which was good value. Regular prices steep.
we had the 10 course meal. absolutely unbelievable. so many tastes and contrast and so much thought went into each dish
The food was too clever by half. The presentation was spectacular but unfortunately the flavour was lacking. The steak was all gristle and fat despite the $10 surcharge (!). The menu looked creative on paper but in reality a disappointment.
Excellent as always!!. This is the third time we have had diner at Eden for our anniversary and they never disappoint.
Excellent evening out! Food interesting and different, wines are pricey. Expect to spend a lot , a special occasion restaurant. Servers were friendly and offered professional service. Loved it! Ambiance excellent.
Wonderful experience and delicious food! Service was outstanding
Very slow service when we arrived. We were seated at our table for 25 minutes before a server came. The Sommelier was very good, but too busy. We usually had our food before we had the wine that should go with each course. Overall, we had a nice time and good food and wine, but the service didn’t justify the price. I hate to short the staff on the tip because I don’t think it’s fair to them if management hasn’t scheduled enough staff, but it hurts to put down a tip of over $100 for slow service.
Amazing experience! The staff was unbelievable and the food was amazing! Shout out to Steven the bartender who made us amazing drinks all night!
Definitely recommend this restaurant for date night, special occasions and/ foodies who want to try creative and delicious dishes! The price was worth it!
We had one of the best meals of our lives! The service was wonderful. The staff was extremely accommodating and the food was outstanding - both to look at and taste.
Amazing food and service at Alberta's only 5 diamond restaurant. It was dining experience above all others.
It's not cheap, but worth every penny! We will be going back again.
Fun friendly staff, fantastic food! The service and attention to detail was impressive