server was a bit curt and didn't seem to help us, telling us to math ourselves when the bill came. her colleague was much nicer.
It is more like a non healthy Korean fast food...terrible taste and cheap venue extremely dirty and smelly.
Went there with another family and lots of kids. Ambience was ok but food came fast and it was good.
It was closed.
Birthday with family. Food was delicious. Service was a little scattered but everyone was very friendly.
We wouldn't recommend this restaurant. They seemed to be rushing us constantly, practically sweeping away our plates while still eating and returning every minute to take our orders resulting in up ordering the wrong dishes. Just wasn't a good experience.
We were excited to get to Ebisu during the Dineout Vancouver event. It may have been that it was Super Bowl Sunday but they had the game on a huge screen which dominated the ambience and the servers attention.
The food was delicisou, but for what we paid, the service and atmosphere wasnt really up to scratch
Not worth to eat “Dine out”.
Just order from the regular menu is way better.
Air con was down, environment a bit uncomfortable. Service was a bit slow, table at the corner was hard for servers to see.
Unfortunately the previous reviews I’d read were correct. Mediocre to pretty good food (depending on your selections) and terrible service. We were seated pretty promptly as I had a reservation and that was the end of any semblance of good customer service. I’m a very low maintenance diner in that I expect wait times for fresh food and don’t beer from the menu. I even stack my own dishes sometimes if he sever isn’t quick enough but I never want to feel like I HAVE to bus my own table but here I did. We sat for 17 minutes (that’s right I timed it) before someone came and asked us if we had been helped. We ordered our food and drinks and asked for water to be brought right away as it hadn’t been and our food was brought out but no water. Dish after dish came but no water. One or two servers were great and when we caught their attention they were prompt in giving us what we needed but again I don’t want to have to catch someone’s attention at a restaurant in order to get things like water I asked for an hour ago or a refrigerated dessert that takes minutes to bring to the table but for some reason took another 13 minutes. Won’t be back. Should’ve heeded the words of previous reviewers.
I went for my birthday dinner and left unhappy. Service was bad, they were not attentive forgot what our orders were so when servers came to give the food they had no idea what they were even giving and who they we're giving it to. It didn't even appear what we got was what we ordered. food came out all scattered so some people were eating first while others had nothing. And if our friends waited their food was cold. For the dine out 40 bucks the food was a rediculous small portion. The regular menu was cheaper and looked better. I would not recommend this place to anyone. Way to overpriced for nothing. Above that they charged us 15 bucks in tips when I thought they didn't deserve it what so ever.
Chill place with great food! I love the matcha cheesecake they have for their #VancouverDineOut menu
Went for Dine Out menu, food was delicious but small portion. Service was good but we were told theres only 2 chefs working on the Dine Out orders, so the food was not served very quickly. My gf got her entree after I already finished mine.
I didn't like the place where we sat in, and we waited for our orders at least 1/2 an hour and we got our main courses at different times that I end up eating my food first, because if I waited for my husband's order, my food would've been cold. But the food was great testing. From appetizer to the main course, it was delicious. I gave the food 4/5 stars, the service 3 and half/5 stars and the ambiance 3 and a half/5 stars. Thank you for experience. This was our first time eating here.
For Dine Out Vancouver, I would not do again. This restaurant is great for ordering sushi, sashimi and other types of on the spot ordering Japanese cuisine. To package it as 3 course dining was difficult because they could not get the timing right. I would go back there because the food was good.
I have dined at Ebisu almost every time we came to visit Vancouver. It is literally right across the street from where we’re staying. So it was an easy and convenient walk. Our server was very attentive and friendly. Most of the servers/staff were very accommodating and efficient. We got all our food in a timely manner and it was all so delicious. I will def come back. Great all around service!!!
Food and overall experience was good enough but not especially memorable. There are too many other options for this type of cuisine in Vancouver to explore ahead of returning to this restaurant
Very good food and very good cocktails. Overall it's worth it. Make sure to book in advance as wait times might be long in the evenings. Vibe is ok but a bit too noisy at times but I guess that's ok too. Our server was very friendly and welcoming.
Got there 10 min early and the restaurant was half empty and they wouldn’t seat us. Was told the dine out menu option will take 40 min because they are “very busy”. The food was mediocre. Wouldn’t go back and I wouldn’t recommend it to anyone.
Thought it was dine out but it starts today, the receptionist kept saying no for everything, she seemed no patient for us,soy sauce bottle was empty we had to ask twice to get a new one
Good food and service.
Incredibly great restaurant. Tasty food, discreet service, reasonably priced. It was a lucky find to spend the New Year's eve while visiting Vancouver.
A little noisy and a few drunk patrons seated nearby took away from our experience. Food was good but not exceptional. Service was very good and very attentive. Menu offered has something for everyone but seemed a bit generic compared to some other places in Vancouver. Execution below par from the best in town.
Server kept forgetting to bring my drink. Which I asked for two times before I finally got it half an hour later. I understand it gets busy but I’m a server too and this was just stupid. It was my
Birthday as well and everyone struggled getting any attention for any service. I understand big groups can get annoying but half an hour waiting for a drink? I only drank two because who knows how much longer it would take. We didn’t stay too long. Thank you anyways I will most likely be doing my bday elsewhere
Solid, but not necessarily what I expected. Its sort of a commercialized Japanese place with lots of non-Japanese food on the menu like truffled fries. Strange, but generally pretty tasty.
Food was really good; sushi was fresh and tasty. Service was courteous. Would totally go again and recommend to others.
It took an hour to get our sashimi/fresh seafood.
Checked with the server 30 minutes after ordering, and was told that it would take another half an hour. Did not come until we we're practically done with our whole night. Very disappointing. What was supposed to be a great surprise birthday dinner, turned out to be a waiting game for food. I'm really sorry to say this, but it has been an unsatisfactory experience. Will not be recommending this place to anyone.
Took a shot at this place after reading some positive reviews. We were meeting some family that were in from out of town and staying close by and we all wanted Sushi. Great interior and we had a great big booth which everyone fit perfectly. The interior is a funny mix of 'traditional' sushi restaurant mixed with a sports bar!! (huge TV's all around the place!) Service was great and we got several platters of various sushi, sashimi, and a few deep fried options..all very very fresh and tasty! Drinks were served promptly and effectively. Overall I wouldn't hesitate to go back!
I really liked the lunch special here. You pick 3 items for approx $12 (can't remember price). But the food was very tasty and tea was refilled often. The only thing I didn't like were the bones I found in my spicy tuna roll. However, the spicy salmon roll and spicy mini ramen were delicious.
Waitress spilled liquor all over my purse and then rolled her eyes when I asked her to get me a wet cloth to wipe it with.
Their food tasted amazing .. overall the best Japanese cuisine I have had in a long time .
Had a group-dinner there not too long ago. Food and drinks were great at its price but the one thing that set us all of was the poor service that we were given; the waiter we had expressed a negative attitude throughout our stay which made our visit slightly unsettling.
Terrible service. Sub par food. Nice outdoor seating. Great reservation app though.
Nice food. Good service.
Place is a bit lost. Signs are sun bleached, menu is hard to understand, items are all over.
Place needs to be cleaned up, renovated a bit. New menu and all items should be reorganized.
It could be a very busy place if they made some changes.
Service was great. We were a large group of about 20 people but everything was brought to table in timely manner. Food was good. Nice to have a place that can take a reservation for and accommodate a large group.
Not the greatest sushi or ambiance
Been over a year since I came. Got seated at a table next to the front door. Table top wasn't secure. Spun when leaned on. Table was covered in crumbs. 2/4 plates on the table had residue on it.
Food was good. But the table definitely wasn't.
We were pushed into a corner behind some chairs that were stacked up. The service was very poor and it took a long time to get our food.
It was a family gathering with out of town in-laws visiting us. We were interested to go for sushi at a place recommended on yelp, thinking the location would bring it up a notch.
2 of us got the seafood platter for 62$ and we thought it was overpriced for what was included, however the shrimp and other items were very good, we just thought 62 was quite much for what we got there.
Their ginger unfortunately had gluten somehow, and so I didn’t get that with my sushi but I had to ask where the ginger was before she explained why I didn’t have any, would have been better to be told right away but better that she didn’t give me any at all, I was just confused as to why. Other places don’t have gluten in their ginger. My rolls were fine, something I can get of equal quality at less expensive places.
The service was okay - great for some things but not great in other areas, like I mentioned above about my missing ginger. The staff was genuinely kind and caring and nice, I was well cared for in terms of my allergies. I was given gluten free soy sauce which was appreciated. They did forget my sesame seeds on my rolls and forgot my husbands’ rolls until we asked where they were, and he was a bit grumpy as he was left still hungry while everyone else was still full and he waited for them, so we waited while he ate alone.
It wasn’t spectacular, but it was just normal, not the experience we expected for such good yelp ratings. We understand the cost is due to excellent location in Vancouver, so naturally more expensive area.
We don’t regret going but not sure we’ll be back again. It was incredibly loud and we had to shout to speak to each other.
I would definitely recommend Ebisu and this service and app! Awesome experience with family and friends!