The hostesses seemed disinterested. Slow service. Our waiter was not attentive. The food was average except for the bread. That was delicious! The waiter never cleared our appetizer and plates. We had to push them to the side when our entrees arrived. That person didn’t take them either.
Food is average and overpriced. Terrible service.
Good food and wine
My boyfriend I had a wonderful experience thank you so much. Twitter
Excellent ambiance, excellent food and great service! This will not be an inexpensive experience but definitely worth it!!
Excellent service, fun staff, really good food with some stellar items.
We came in from Ohio to celebrate our birthdays at Butter and were not disappointed!! Service and cuisine were both wonderful. We could not have been treated any better. The only thing that could have improved our night was if Alex had visited our table:) It was absolutely a perfect evening!!
Wonderful food, wonderful service. What more could you want?
Dinner with my U West Side daughter after work on Friday night. The waitress was very informative and provided great service. We came up with a plan to mix and match what worked for us. Pasta dish was the best by far. A spicy touch that has become a house staple is a keeper. The bacon pork belly was a very pleasant surprise. Brussel sprout salad was a good balance to the pork belly. The duck was flavorful with skin and wing left you wanting more.
Recently dined at Butter, I absolutely loved the experience. Food was amazing and cooked to perfection! Can’t wait to dine here again in the future!
Not a busy night but we couldn’t locate our waitress. Food was over sauced and dessert pineapple upside down cake dry.
Went for a birthday dinner, which they were told about. The food was amazing, as were the cocktails. The hostess had zero personality and appeared as if she worked at Walmart in her faded jeans and sweater. When we left she didn’t even acknowledge us - no goodnight or even a thank you. The bathrooms were not very clean and that really grossed me out. As for the birthday - they never even acknowledged it. Alex, you may want to visit your friend GZ’s restaurant which is very close by and check out how one should be greeted when they walk in and acknowledged as they leave. Also, check out his bathrooms. Oh, and when you make your reservation there, tell them it’s for a birthday. You’ll see the right way to handle that as well. That’s why Lamb’s Club is my go-to restaurant.
Amazing. I can't wait to come back.
Fantastic night at Butter. Tomahawk steak and raspberry beignets for dessert!
I studied before I go and I was gonna get squid ink pasta and soup, but it wasn’t on the menu. I was sad about it.
Food was average compared with the cost. I went there looking at having a great dining experience eating food from an Iron Chef and was extremely dissapointed
You could come here whenever. We went for our anniversary and it was amazing. The staff was super attentive and friendly. They also gave use champagne as a gift to celebrate, which was unexpected and appreciated. The food is ALWAYS SPECTACULAR.
Service was very slow. Even a cocktail took 20 minutes.
Loved the food, especially the chicken! Service was great, we were told about this restaurant from a woman on our plane, it was an excellent recommendation! Can’t wait until I get to go back!
It was good/very good. Down in the basement of an office building, so I can't really say much for the ambiance. Not too busy when we were there (11 am rez), but it picked up when we were leaving. Food was very good, and appropriate for the price I guess (NYC). I think they might be well suited for a group of 8 or more. We had 5 and in all honesty would probably choose something a little smaller and livelier next time.
In New York with my daughter. Love Alex on Foodnetwork and thought her restaurant would be amazing and it was. Thoroughly enjoyed the skirt steak and gnocchi Mac and cheese. Yum!
decor was blah
My husband, daughter, and I were celebrating my upcoming birthday. I had noted in the comments on my reservation that we were celebrating a birthday, and as soon as we checked in, the hostess wished me a happy birthday.
Our drinks and food were delicious. There were two small issues. First, my husband needed to remind the server about his cocktail, and my daughter did not get her tea with her dessert. The tea was not included in the check, so the server probably didn’t hear her order it.
Overall, though, we had an excellent meal, and I was impressed that when we stopped to get our coats on the way out, the hostess remembered me and again wished me a happy birthday.
Drinks, service and apps were great. There were 4 of us. They forgot to cook a meal. So they let 3 meals sit and served them ice cold and undercooked the meal they forgot. Sent it all back. Manager tried to give excuses, blaming others.
The food was truly extraordinary, and the vibe is not fancy - straightforward, come as you are. We were late due to some recent storms, and the staff accommodated our reservation cheerfully. There are two bars -- a small front bar, which closes early, and a large bar in the middle of the restaurant.
I will definitely return and will save room for dessert next time!
I am a food network junkie and LOVE Alex so while my daughter and I were in town to see a few shows, we visited. We LOVED everything we had (poached shrimp, gnocchi "mac" and cheese, strip steak w mushrooms, pineapple upsidedown cake, and raspberry beignets. I would go back again and again (especially bc I didn't get to see Alex!) Our server, Genevieve, was awesome! She realized I was a fan and brought me a pic of Alex. She also was so attentive to our needs and helped us "pick" and navigate what we might enjoy eating. All in all it was a great experience and we HIGHLY recommend!
So disappointed. Never in my life have I shown up, on time, for a reservation, and have the hostess tell me they don't have a table for me. She wasn't apologetic and she offered no explanation. After 15 min of waiting, we were finally seating. The food was fine, but portions were extremely small and wayyyy over priced. The ambiance was good, but the service terrible. Will not be going back, and do not recommend to anyone. Spend your money elsewhere.
It was our first time there and we were surprised by the limited entree choices. My wedge salad was inedible due to an excessive amount of vinegar. There was no salt or pepper on the table to remediate it and no waitstaff checked in with us once the food was served. The herb butter with rolls was very good!
Such a wonderful venue. Staff was attentive and they paid attention to my reservation knowing it was my birthday and we were from California. Every plate was delicious and well thought out. Coming back!!
The hostess suggested the Cavatoppi Pasta - It was DELICIOUS!!!
We were only there for four days and wanted to eat there again!
One of the worst experiences in Mid Town. Pretentious hostess who didn’t want to sit me as my friend didn’t arrive yet, but the restaurant was half empty. And then she mentioned I would need to wait till I can make my order. Moreover, there is a definite mismatch between the price and the food: a tiny green salad with a couple of raw mushrooms and several deep fried slices of potato for $17 and a small piece of fried (not grilled as advertised and not sure that wild) salmon on a thin layer of potatoes (the size of the potatoes print on the plate was exactly the same as the fish size) for $37 - it’s a rip off even for NYC prices.
Conclusion: would never go back or recommend a friend
Great spot in Midtown. It has a feel of a downtown restaurant. Food was excellent and the ambiance was excellent.
I love Alex Guarnaschelli. I did not love her restaurant. The menu was not inventive, the food ordered was good but not great, service was slow, the ambience was cheapened by chipped plates, unkempt bathrooms, and boring music. Highlights were the gnocchi mac n' cheese and goat cheese grits.
This was restaurant on my bucket list and it didn’t disappoint. The food and staff was excellent. The ambiance could have been more upscale for such a unique dining experience.
Great food, great service. I love this place.
Great experience. Read some of the review before making reservations and have no idea what some people are talking about. Service was exceptional. Asked if we had plans for timing so they could get us out if needed. Food was excellent from apps to dessert. The Raspberry Beignets were amazing. Great place for dinner or a special occasion.
All was great!
Food and environment are fantastic. We got the gnocchi Mac n cheese, strip steak, potatoes au gratin and spinach. All phenomenal.
Service left a lot to be desired. It took nearly 10 minutes to see our waitress after we were seated and rarely saw her from that point on. Dirty dishes left sitting while many people walked by. When we had our food packaged up to take home, our sides didn't make it in the bag. VERY disappointing service. We will not be returning.
Fantastic food. The swordfish special was wonderful although a little pricey at $55. Great service. A bit disappointed that 2 out of 10 mussels were not open in appetizer.
Wonderful, leisurely meal. Enjoyed very much. Oh, do not skip the beignets!
The food was excellent but a little disorganized. The appetizers were served before our drinks.