About Buca di Beppo - Cool Springs
Buca di Beppo serves authentic Italian cuisine in an eclectic, vintage setting. Our dishes are served family-style, meant to be shared by everyone at the table. Two sizes are available: BUCA SMALL feeds two or more and BUCA LARGE feeds four or more. At Buca, guests delight in our lively atmosphere, enjoy the classic tunes of Frank Sinatra and Dean Martin and admire our decor, including family photos and candid shots of Italian-American icons, such as Sophia Loren and Joe DiMaggio. Our energetic atmosphere, delicious food and friendly staff make Buca di Beppo the perfect place for great Italian food and fun.
Italian, American, Comfort Food
Hours of Operation:
Monday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm, Sunday: 11:00am - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Our full menu is available for Buca To Go and Delivery. If you're hosting a special occasion or group event at your home, office or a local area reception hall, Buca To Go or Buca Delivery is the perfect choice. Our friendly & professional staff will assist you with your order, arrange a specific pick-up time for Buca To Go or deliver your order ($25 delivery fee applies to deliveries). Plates, napkins, eating & serving utensils and condiments are included. No minimum purchase required. Please allow 3 hours for same-day delivery and call for questions/details about our delivery service area.
Free self parking in public lot.
Franklin Transit Authority bus stop at Cool Springs shopping district.
Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Takeout, Wheelchair Access, Wine
Special Events & Promotions:
Whether you’re celebrating a special occasion, planning a business dinner or having a night out with family and friends, Buca di Beppo is your answer to one fabulous group dining experience! Buca serves authentic Italian family-style meals in an eclectic, vintage setting. Our knowledgeable staff will help organize and plan your group event or meetings with diverse lunch or dinner banquet packages - ideal for groups of 20 or more. Private and semi-private rooms are available.
Send a Gift Card
Buy now and send it instantly by email, or print a card to give in person.
From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.
Buca di Beppo - Cool Springs Ratings and Reviews
Our party of 5 was placed in a room comp ...
Our party of 5 was placed in a room completely separate from everyone else, and no one else was seated in that same room as us for the entire duration of our meal. We ordered 1 appetizer and 2 entrees and it took over 2 hours to receive all of our food. Our waitress rarely stopped by our table (pretty sure she forgot about us since we were alone in that room), was unenthusiastic, and seemed to be very new at waitressing. The meal itself, once it was finally received, was only OK. I felt awful for even suggesting to my group that we go to this restaurant - by the end of the meal we were practically running out the door.
We took my parents for their 52nd weddin ...
We took my parents for their 52nd wedding anniversary. They put a little sign on the table which was sweet. The waitress was great! She brought extra napkins without being asked which is a plus in my book (mommy of a one-year-old who always needs extra napkins).
The atmosphere is great, our server was ...
The atmosphere is great, our server was very attentive, and the food was tasty. My only negative was that the food was not hot. I like pasta dishes steaming and these were just warm. Not sure why, since it was very quiet in the restaurant that night and we were very close to the kitchen.
Really enjoyed this location for Mother's Day.
Absolutely enjoyed ourselves. Sat quickly due to the Open Table reservation. Food came hot and prepared. Got semi-quiet location in a very busy holiday dining environment. Loved the family style and the portions are amazing! Come hungry!
MY 60TH BD WAS THE BEST!!!
Cannot say enough wonderful things about our server Shaylise!!!She was exceptional with her charm and spectacular assistance with our menu items! Your entire staff were a lot of fun helping me celebrate my 60th Birthday too!!! Had the BEST TIME!!! Thanks Y'all!!! Lots of love!
We have eaten here many times. Pizza, pa ...
We have eaten here many times. Pizza, pastas everything is amazing. We checked in at your restaurant at 740 with an 8pm reservation. We asked to sit in the bar area where there were 3 open tables. We sat at 805 in a back area with a very large party. At 9:00 the waiter told us that our food order was lost & our food we be out shortly. At 910 we ask for our food to go. The manager came by & took our child's order & one other item off our bill. Gave us the bill of $55 & our food to go. I was never rude- paid the $55 & left. Poor experience. We have been here many times but the service was very sad- 3/5/16- this visit.
Service was horrible
He had a horrible experience our wait staff was bad. And we didn't have our plates or drinks. We had to ask for both twice while we stared at our appetizer. Our food took a considerable amount of time to come out over 45 minutes. My husband ordered a glass of wine just after we sat down with our drink order which he didn't get until well after our appetizer was gone. Our waiter was most likely a really nice guy but the service was so bad he really needed to be trained. I was very disappointed.
A friend took me to dinner Saturday evening for my birthday. We had a 4:30 reservation. Neither one of us was impressed with our meal selections - We were sitting visiting after our meal when we were approached several times by our server to see if we needed anything else. As we continued to talk, 2 managers stopped over asking how our meal and service was. What really ticked me off was when another wait staff said just want to let you know its going to get loud in here. It was obvious they were trying to rush us out so they could accommodate a large party. NOT impressed and WILL NOT be going back. #Food lacked seasoning, #I could make it better at home myself - CHEAPER!!!!
I called the restaurant to see how long ...
I called the restaurant to see how long the wait was and it was almost an hour. I went to Open Table and they had an opening at 7:15 which was 45 minutes earlier than we were told the wait would have been. I made our reservation through Open Table and walked in on a Friday evening with 7 and had no problems!
Don't ever go here.. Ever
My first time stepping foot into this establishment will definitely be my last. All I wanted was to have a nice Valentine's dinner with bae. Had a reservation, but didn't even get sat an hour after reservation time. Meanwhile all these other people without reservations kept walking in and getting sat. Reminded hosted multiple times but never got sat. FINALLY an hour later we get literally the worst table in this whole place basically inside the kitchen. Poor customer service. Coming from someone who also works in a restaurant I am very understanding when it comes to stuff like this but this was a horrible experience. Got Olive Garden instead and literally took five minutes and was way better.
BdB through Open Table under the bus for ...
BdB through Open Table under the bus for overbooking on Valentine night. We arrived at 6:45pm for our 7:00pm OT reservation. The waiting area was standing room only. The waiting guests soon became angry at the wait. The hostess said the wait was due to online reservations.
We were seated at 8:00pm and served our entrée at 9:00pm. We will not be returning to BdB but will continue to use OT, unless this occurrence becomes a pattern.
Valentines Day reservation for 6:45. Was ...
Valentines Day reservation for 6:45. Was told upon arrival that they were not honoring reservations. That they were running 30 min behind.
Truth was they were short staffed on the floor and were running an hour behind. The kitchen seemed to be getting the food out fine.
While our server Steven did a great job, the fryer oil was burnt so the calamari and eggplant parm both tasted awful.
I don't mind waiting in circumstances where things happen but I do mind waiting when I had a reservation and being served a poor quality product when it could have so easily been avoided with a little fore sight. It was 7:45 when seated for a 6:45 reservation and the oil shouldn't have been bad by then unless it just started out that way.
So to all the staff trying to do it right, kudos. This disaster of a valentines dinner was created by poor management and perpetuated by it as well. A little proactive thinking would have gone a long way in making a lot of Valentine's Day dates go right. I hope management takes some time to reflect honestly on what went wrong and why so the next busy day is a success.
Hate it as I really liked this place.
Great food, useless reservation
We arrived at the restaurant 10 minutes before our reservation time. The hostess told us they were running about 30 minutes behind on their reservations and that she would go ahead and check us in. We were seated a little over a hour later. At this restaurant an hour wait is to be expected for walk-in customers. But if you can't keep your reservations within 10-20 minutes then just don't take reservations. Once seated we had a great time. Waitress was pleasant and the food was wonderful.
Wait to long
Even with reservation, my daughter and a friend waited over 45 min for table. No, it doesn't matter that it was the night before Valentines Day. Please see Seinfeld episode "The Alternate Side"...."And that's really the most important part of the reservation: the holding. Anybody can just take them."
Great atmosphere, excellent food!
Buca di Beppo is a unique restaurant. You have to see it to believe it. The food is unbelievably good, & the service has always been top-notch. We love to look forward to dining there. If you can, reserve the table in the kitchen...an experience not to be missed!
Food , Server and Ambience was really go ...
Food , Server and Ambience was really good but our meal took over 2 hours for completion and that's not including waiting 30 mins to be seated when we had a reservation.
We were the first table seated in our section and got our food after every other table in our section had finished their main course and the only visit we got from the onsite manager was a smiley excuse about how they got slammed with a huge table order before ours went in ( which probably wasn't true because every other table got theirs )
Wasn't looking for anything extra but I would have appreciated an honest apology or reason. Just didn't really appreciate the phony excuse is all. Young guy might still be learning the customer service part of being a manager.
Obviously not the end of the world but in the future will probably look elsewhere first before considering Bucca di Beppo Cool Springs but will go back at some point I'm sure.
Appetizers were cold the bread was cold ...
Appetizers were cold the bread was cold and they could not get the concept of sweet tea 5 glasses later once I received sweet tea instead of unsweet tea the glass was trusted with what appeared to be egg yolk. The main dinner was delicious reasonably priced and a small meal is enough to feed 4 people. The desert we ordered was not available because they ran out of ingredients. With this being said the best thing about the entire experience is the restaurant was busy that was a lot of people inside and out waiting to be seated but without reservations through open table we were given a table almost immediately upon entering the establishment
We dined at Bucca di Beppo to celebrate a birthday, as we needed to find a restaurant that could easily handle 8 of us. Moreover, our party included a vegetarian and someone who was gluten-free. BDB's many options and family-style dining fit the bill. It was a bit on the loud side, but the cheery atmosphere and good Italian food pleased the entire crowd.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.