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About Bistro Mexicana 129
Spécialisé dans la nourriture mexicaine traditionnelle et authentique, préparée à partir de produits frais. Menu pour tous: sans gluten, végétarien...
Gatineau, QC J9H 3M5
Hours of Operation:
Lundi-Jeudi: 11h30 -21h00
Vendredi: 11h30 - 22h00
Dimanche: 15h00 - 21h00
CAN$30 and under
Restaurant has a huge terrace...however we did not get to enjoy it because the weather was a bit cool...inside is a bit small unless you go upstairs...we were lucky to get the only both on the ground floor...service was good but what impressed me the most was the QUANTITY of the food....HUGE PORTIONS we could not eat it all so we took a doggie back home with the rest.
prices are average for this type of Mexican food and we would recommend this restaurant to anyone looking for large fajitas...
Worst restaurant experience I've ever had, hands down!
Made a reservation at 2 pm for a 6 pm meal through Open Table(and got a confirmation). When we got there, the hostess (who told me that she's also the owner, so I'll refer to her that was from here on in) told me that they cancelled my reservation on me because they were too busy.
She said that she had called '20 minutes ago' to cancel my order.
I checked my phone and there was no call.
She then told me that she can get me a table inside in '15 to 20 minutes'.
After a half hour wait, a person in my party of 5 went to ask her how much longer it would be.
The owner told her rudely to sit back down and wait.
I went back to tell her that we were leaving after waiting 40 minutes (and driving 30 minutes to get there) and the owner seemed very confused as to who I was and wrote my name down and told me it would be 20 minutes.
When I told her that I had already been waiting 40 minutes and had already talked to her, she rudely told me that I shouldn't had made a reservation on a Friday when they have a band playing (which was not posted anywhere on their website). Like this was my fault.
I told her that that's why I made a reservation.
She then told me that she never cancelled my reservation after I confronted her about it and that it'll be another 20 minutes.
I told her that my 5 year old can't wait 90 minutes for dinner.
She told me that I should had brought food for her if she was so hungry.
Absolutely the worst service I've ever, ever, experienced. The people in line behind me looked mortified by what had happened, and the people I brought from out of town said they've never seen such a incompetent owner.
90 minutes wasted and all we got were complete head games. I was so embarrassed.
This is a story I'll be telling people for decades.
Beautiful large patio and garden!!!!! Drinks were fantastic, staff was accommodating to our change in group size. Great place for my co workers and I to chat and joke. Fajitas and taco salad were the best we have ever had. There were lots of bees but the staff informed us that we were a day early and they were spraying the next morning to try and control them. The staff made sure we all had covers for our drinks so the bees didn't fly into our glasses and set up sugar traps away from our table to make the bees go away, which worked!! Will definitely be going back to check out the live band they have on Fridays
The menu was great, the neighbourhood is quaint. The meal started off with an authentic margarita, well made. The service was great! Just disappointed with my main course of burritos. The accompaniments were really tasty- guacamole, black beans, corn. I would give it one more chance
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