About Benihana - Plymouth Meeting
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana is conveniently located next to the Plymouth Meeting Mall and directly across AMC theaters. Stop in for a pre-movie dinner show or join us after your shopping spree. Enjoy your Benihana favorites in half the time with our Express Lunch, Monday through Friday from 11 a.m. – 3 p.m.
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:30 pm
Sunday: 3:00 pm - 9:30 pm
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Septa Bus Routes include 27, 98 and the L bus.
Bar/Lounge, Beer, Entertainment, Full Bar, Happy Hour, Non-Smoking, Takeout, Wine
Special Events & Promotions:
Happy Hour (In Lounge Only)
Mon, Tues, Wed, Thu, 4pm-7pm
Happy Hour Specials include 1/2 price sushi rolls, appetizer's, wine and specialty cocktails.
Benihana - Plymouth Meeting Ratings and Reviews
Disappointed. I was expecting better atm ...
Disappointed. I was expecting better atmosphere and service. Food was good, charging extra for fried rice was annoying and it took forever to get our check. Some people want to spend two hours at dinner, but I like to be able to get a check and go when I am done. I had to go to the front desk and ask for it, which required finding the waiter, getting the wrong check and waiting more. I was hoping for something better than Hibachi in Gateway, but it wasn't worth the aggravation.
The chef we had did not know what he was ...
The chef we had did not know what he was doing. It was my son's birthday party. some of his friends didn't get everything they ordered. Had to get a refund for the missed items. Usually is wonderful. Not this time. Not sure we will be returning.
Our service was good from start to finis ...
Our service was good from start to finish. We arrived 30 minutes prior of our reservation and we were seated immediately. We were quickly served our drinks and our chef cam over not too long after. He seemed to be new however we still hadon't good service. This was nothing over the top but we enjoyed ourselves. This was our first time at this location as we usually go to Cherry Hill. I would visit here again.
We had a nice time for my mom's birthday ...
We had a nice time for my mom's birthday a few weeks ago. Food was decent, but nothing to rave about. I was actually very disappointed in the quality, quantity, and taste. Our chef was great. Put on a good show for us, and the kids loved it. Sushi was pretty good, but fell apart easily. Onion Soup was delicious. Drinks (Saki and wine) were good. Loved the selections. Our waitress was very sweet, and on top of everything for us. Was as if she were a mind reader. Each time we needed something, she was right there and ready. Restaurant was loud, and design of table did not allow for easy conversation before or between courses. Overall, it was a nice night. The kids (5, 6) had the most fun. Would I run back? Nah. But I would not cross off m y list for a similar situation. Also, be careful not to wear heavy fabric to the restaurant or make plans for after (I promise you will stink like grease, which becomes nauseating to you and those around you...)
Overall, a good experience. Don't mind w ...
Overall, a good experience. Don't mind when a server tries to up sell you on something, just doing their job. But, they need to tell you there will be an additional cost associated. 4 out of our party of 5 said yes to the question, "Would you like fried rice instead of white rice"? To me, that indicates a choice. We were charged an additional $3.50 per person for the fried rice.
I like the restaurant. This was my secon ...
I like the restaurant. This was my second time going. I had the same chef both times.But he must have had a bad night on that last visit because he forgot to season the steak and put too much butter and salt on the lobster and shrimp. Also, the steak didn't taste fresh. My daughter's chicken was forgotten about and also became dry.
Everything was fine until My sister in l ...
Everything was fine until My sister in law's drink glass shattered in her hand. The waitress and the manager really did not seem friendly. They gave us money off after I bandaged my sister in laws finger. And I had to ask for a discount. Tacky service.
A group of friends and I planned to do a ...
A group of friends and I planned to do a hibachi dinner before a movie at plymouth meeting. I made an appointment for 730pm and we waited until 8 pm to be seated. We sat at the hibachi section. Once seated, our drink orders were taken about 15 minutes later. After this, we noticed shards of broken glass on the grill (where our food was supposed to be cooked). This caused some concern and we let one of the staff members know immediately. We waited another 15-20 minutes for the glass to be wiped off the grill. We were then given our drinks around 845. At that point we were concerned we wouldn't make the movie at that rate and they confirmed that indeed we would be very late to our movie if we chose to dine there.
At this point, we had seen shards of glass on our grill (which we had to point out but didn't seem to concern the staff) and had 15 minutes to find another place to have dinner. Eventually, when we were about to leave, a manager came to our station and apologized for everything and let us know that the drinks we received would be on the house. A slight redemption, but I probably will not be returning to this Benihana again and would not recommend it from a safety and service perspective.
Going here for an amazing meal is a mist ...
Going here for an amazing meal is a mistake. But, going here for a mediocre meal but an entertaining, fun time is a great idea. It feels like this restaurant hasn't changed since I was a kid--same decor, same food, same chef's routine. That being said, it was a great place to take my 10 year old for her birthday. Lots of entertainment value abd decent enough food was a bit hit. Would definitely go back for a special occasion.
Shatiequa (I hope I got her name right) ...
Shatiequa (I hope I got her name right) was our server & she was, in a word, phenomenal. I had the Manager come over to echo these sentiments. She was funny, responsive, took great care of us and just had an awesome positive attitude. You put 10 of those in every location and you'll be set. I only have one small complaint and it's really not even the fault of the restaurant, some very lazy parents allowed their children to run around the floor, to the point the Mother was running behind them feeding them instead of making them sit down. Had one of those kids hit their head on the side of one of those grills, they would have tried to blame Benihana. You can't win in those situations, if you say something they complain, if you don't other patrons complain. We will be back soon!!! SHATIEQUA ROCKS!!!
I came to Benihana for my birthday as I ...
I came to Benihana for my birthday as I do every year for the last four years. This by far was my worst experience. And I frequent the same location. When we arrived, it was smoky as if the food had been burnt. We waited ten minutes for our table even though we had a reservation and the restaurant was relatively empty. The waitress was super slow with everything and repeatedly forgot items we requested. Therefore, we had to request them twice. And I never received my soy sauce for my sushi, so I waited and borrowed some from our chef once he arrived. We also informed the waitress that my wife had a shellfish allergy and we needed her food cooked separately. The waitress forgot to tell the chef and he began cooking my wife's food with the shrimp only to have to throw it away and have it prepared at another booth. When our food was done, hers was not done for another five minutes so we sat and watched the other couples eat. The food was not very flavorful and that is not what I'm used to from Benihana. My food was also cold since I waited for my wife's. I ate a portion of it and boxed the rest to go. There were other issues but I think you get my point. Maybe we just came on a bad night.
I ordered two california rolls. When it ...
I ordered two california rolls. When it came out it looked a little different than what i am used to so I thenasked if it was gluten free. The waiter said he didnt think it was. I asked him what was it that had gluten and he told me it was the mayo. Mayo does not contain gluten. I then asked him to ask the chef. The waiter returned to let me know that it was not gluten free. I asked for a box
Not through all of that (answering each question and then walking right away) did the waiter ask of I wanted something else to eat. I grabbed something to eat later after I left. Such an odd exchange. I also didnt see within reservation process online that you only need a reservation for hibachi. So makimg that was a waste too since I was meeting friend and we wanted to talk to each other not eat with a whole group. Overall the experience just didn't feel good from the customer service side.
Well, we conversed with our Chef that wa ...
Well, we conversed with our Chef that wasn't even Japanese... It is always pleasurable to watch food being prepared and cooked before you. Word to the wise: do not order the Blue Ocean drink. It is watered down and sugared up with blue curaçao... So much of it there's no liquor to taste for $28...
We were party of 7. Not all of our group ...
We were party of 7. Not all of our group members arrived on time so we had to wait until everyone was there in order to be seated. It was very entertaining to watch our cook do little tricks. The food was okay but it was a bit buttery. We saw the cook putting butter to literally everything.
I was disappointed with the menu. I cam ...
I was disappointed with the menu. I came for lamb chops. They are no longer on the menu. The special rice was a little dry compared to the last time I was there. Not much of variety chicken, steak, shrimp, lobster.
From host stand to signing the check, th ...
From host stand to signing the check, the service was deplorable. The food was passable, but for the amount of money we paid I expected much more. At a minimum, they should have remembered the fact that it was my son's birthday after we mentioned it twice, but they did nothing to acknowledge it while other tables got candles and songs. I cherish my own Benihana memories from growing up but this place ruined it and I doubt we'll ever go back.
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