About Benihana - Plano
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Plano is located in The North Shops at Legacy near the fountain, whose colorful dancing waters provide a dazzling background from which to enjoy your Teppanyaki meal. For those with a limited amount of time during the day, try Benihana’s Express Lunch, available Monday through Friday from 11 a.m. until 3 p.m. Enjoy the food you love cooked fresh and served quickly, to get you back to your busy day.
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:30 pm
Sunday: 3:00 pm - 9:30 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Takeout, Wine
Benihana - Plano Ratings and Reviews
I would love to say great things about B ...
I would love to say great things about Benihana, but I was truly disappointed. It was my sons 18 th birthday, and we made a reservation for 815pm, due to schedule conflicts. I truly regret booking at this time, since the restaurant closes at 930, they were in an extreme hurry to get us fed and out. I told the waiter that we were celebrating my sons 18th birthday, and got no reaction from him, and just asked if we were ready to order. We said we wanted to order some appetizers first and look at the menu, he seemed irritated. He brought us our apps and took our order, the chef came out cooked our meal, but no special display of cooking, like I have seen in other restaurants of this type. I told the chef that it was my sons bday and he said Happy Bday, and made a onion that smoked, that was it as far as showmanship. He cooked our meal and left. During the meal, I had ordered steamed rice instead of fried rice, as well as my husband. I waited and waited, no rice, while the people at the table that ordered the fried rice had theirs and almost gone. Waiter no where to be found. The chef did however asked me why I wasn't eating the meat and veggies he had put on my plate, and I told him, I didn't have my rice. The only response I got was...Oh, I had to flag down a waiter to get my rice During the meal my husband went to the hostess stand to ask them to sing happy birthday and to have it be a surprise. At the end of the meal the waiter walked up and asked if we were wanting them to sing or not? so much for the surprise!!! I was a little surprised when I got the check, we spent about 40 a person on our meal, and to be charged an extra 3.50 a person for fried rice was crazy. I do not recall seeing the charge on the menu, when we ordered to waiter just asked if we wanted fried rice or steamed, like it was a choice and not an up charge. One thing the server was quick about was asking us about half way thru if we wanted to go boxes and gave us our check. For $160 was bummed
Food was okay, combined our larger group ...
Food was okay, combined our larger group with another group they had made wait. (Which is ok) however... The service was awful! The waitress was rude, didn't follow the menu, had to ask for utensils and refills and they were even that busy. We had brought a cake in and that was allowed but the waitress couldn't handle it. It was awful service!
Felicia smiled a lot, was super friendly ...
Felicia smiled a lot, was super friendly and excited about being our server, and was excellent at keeping up with drinks, serving food, and clearing dishes as the night progressed. Generally at Benihana's we have to ask for drinks refills or other things, but Felicia kept up with everything without us asking, a very nice surprise indeed from the usual Benihana's experience, and Felicia made for a very happy Birthday celebration evening. Bruce, our Benihana Chef, was very outgoing and friendly, keeping up with the conversation while entertaining us. Bruce was a little different cook than we've had before. If you've ever eaten at Benihana's, you know the chef routine is the same old thing every time. A play with the egg, an onion tower, some flame, train with steam, and dinner is served. Bruce changed it up slightly to put his own flare on the night; a slightly larger and cool looking stacked onion tower, a little more steam during the train routine sliding across the griddle to the waiting veggies, and some creative plays with the food designs. Bruce was good at the sound effect too. All Bruce needs now is a small bongo drum to get the natives going and he'll have it!
It was refreshing to have good service and nice servers at Benihana's Plano. Better than usual with that pair!
The overall experience was great however ...
The overall experience was great however there was. And emergency situation where no one from management seem to know what to do no one called 911 I had to personally help the young lady myself young lady fell face first fainted and no one knew what to do
Had a good time for my birthday lunch th ...
Had a good time for my birthday lunch there on Oct 8; just a few things that happened that can kind of shook me up. There was a girl that fell face down on the concrete floor in the waiting area in front of my wife and kids and blood came out of her nose. She got up and went to sit at the bar and fell down again on her back of her head and then got up and left the restaurant. It really messed up the mood for my birthday but glad everyone was okay. I used to be a waiter at Bennihanna back at the old Turtle Creek location many years ago and enjoyed my work time there. Still overall a good place to visit and eat
food was a huge disappointment. my loca ...
food was a huge disappointment. my local hibachi style restaurant is 10 times better than Benihana. food was bland and small portions for what you pay. chef didn't put a show on. I have no desire to ever go back to any benihana restaurant.
I made an 11:45 reservation and the host ...
I made an 11:45 reservation and the hostess didn't even seat us until almost 12:15, and we didn't even start eating until around 11:45. Then they got my order wrong but I was already soo late getting back that I didn't want to wait around for the right meal.
waitress was curt and short with my step ...
waitress was curt and short with my step mom and i. we split a meal and she kept promptly reminding us that we only got one serving while neither of us were asking for more. the chef was great and very good with the kids.
Had to wait 10 minutes after arriving ev ...
Had to wait 10 minutes after arriving even though I was on time for my reservation and the restaurant was completely empty. Other people arriving after me were seated immediately with no reservation. Restaurant was full of crickets. Our waitress was extremely slow and forgot to bring several of the items we ordered. For the entrees, my chicken and noodles were extremely overcooked and almost burned. Would not return
This was our first time to the Plano loc ...
This was our first time to the Plano location (we have been to the Dallas one a few times) and we weren't all that impressed overall. It was loud, busy, order messed up, rushed and food was not seasoned much. Manager did accommodate my son's shellfish allergy by cooking his food in the back which we appreciated. Our chef was fun and outgoing. Since my son had his filet pre-made in back, they threw away the extra filet that was cooked. I thought they could of at least asked if we wanted it instead of being wasteful and throwing it away. We were not offered dessert. But they did bring out ice-cream for my son's birthday but he couldn't eat it because he was allergic. We will go back to the Dallas location in the future.
Food was cooked perfectly. I felt our co ...
Food was cooked perfectly. I felt our cook didn't do too many tricks while he was cooking, but we also didn't have any children at the table. The members of my group appeared to be happy with the 'show', so I guess a plus there. Would definitely return.
This was probably the worst experience w ...
This was probably the worst experience we've had at a Benihana. We've been to this location before, and it's always been good, but not this time. We got a reservation ahead of time, but came early in case they had any cancellations. They told us the wait was two hours, but that they would call us if they had any earlier slots open up. They never called, and we came 90 minutes later at our regular time. The restaurant was half empty with no wait. Very frustrating. It took forever for our chef to arrive, and the food was overly salty and the meat was overcooked. We won't be back to this location.
We were there for a dinner with our niec ...
We were there for a dinner with our niece, but a young man (in his early twenties) at our table was there for his birthday. There were others with birthdays at the restaurant and they seemed to be well taken care of. The young man himself told the wait staff that it was his birthday and all he was hoping for was one of their birthday hats to wear during his meal.
Even though their party and ourselves reminded the waitress of his request, she waited until after the check was disbursed before bothering to show up with the hat and enough of an attitude about it to feel the cooling of the mood around the table.
It seems like a small thing, and it is, but it is a memory that will last for everyone at the table and keep any of us from going back for a special occasion at this restaurant based on the experience.
We celebrated my daughter's birthday wit ...
We celebrated my daughter's birthday with some close friends. It was 3 adults and 4 children. We had an awesome experience from the reservation to the complimentary valet service at the end of our visit. The employees all have great hospitality and the food was delicious! We will be back soon!
We go here for all our birthdays and I f ...
We go here for all our birthdays and I felt the lady that was waiting our table was not very good she would forget to get you something. We had to ask about having our picture taking for my daughters birthday. She was very slow.
The food was terrific and the wait staff ...
The food was terrific and the wait staff was far better than any other Benihana in the DFW area. We went to the Plano restaurant because we weren't able to get a reservation at our usual location in Dallas. However, the service in Plano far exceeded what we received from the stoned out waiter - who couldn't remember anything (or even return to the table near the end of the meal) - that we had the last time we dined at the Dallas location. We will return to Benihana's Plano.
My experience at Binihana's was amazing! ...
My experience at Binihana's was amazing! The scenery was great, the service was very polite and amazing, and the food was soooooo good. Me and my wife went. We ordered one entree and an extra side of brown rice, me and her both was very full. I was skeptical about going due to the high prices I was hearing about, but the amount and the quality of the food, it is very worth it. The cook, he was very nice and funny aswell. He actually made the experience a lot more fun for the entire table. My overall experience I would say I have found my new favorite restaurant, but the best part of the night is that the total bill for me and my wife came out to be 12 dollars and some change.
The only confusing thing was the parking ...
The only confusing thing was the parking. I had not been in this area before and driving up to the restaurant you could only see a valet option. Ended up parking in a place that almost towed my car because it was not a public garage. The atmosphere was loud, but the seating at the table allowed you to still have conversations. The food was great, a bit pricy but I knew that a head of time so was not surprised. Overall I would come again with a group of friends its a nice way to have a fun dinner and just hang out.
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