Nearby points of interest
Nearby points of interest
About Benihana - Plano
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Plano is located in The North Shops at Legacy near the fountain, whose colorful dancing waters provide a dazzling background from which to enjoy your Teppanyaki meal. For those with a limited amount of time during the day, try Benihana’s Express Lunch, available Monday through Friday from 11 a.m. until 3 p.m. Enjoy the food you love cooked fresh and served quickly, to get you back to your busy day.
Plano, TX 75024
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:30 pm
Sunday: 3:00 pm - 9:30 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Takeout, Wine
Benihana - Plano Ratings and Reviews
The cook was horrible! He tried to do a trick and dropped the spatula and then once left to go get a new one he tried another trick and the spatula almost hit the lady next to us in the chest. We had to tell him not do any more tricks just cook. There was nothing he tried to do to make up for the near tragic experience. It made the entire dinner really awkward after that. The cooks name started with a B and he had his name tag upside down which I advised him. I don't know if I'll be coming back or not. Sad thing is the waitress was really sweet and the food was pretty good.
This review really compares my experience at Benihana Dallas and the location in Plano. Benihana is always a fun place to go, however, I did not enjoy the "atmosphere" at the Plano location as much as the one in Dallas. Seemed to be a much smaller space -more tables crammed in an area and more people crammed in per table. There were 5 adults, 2 children and 1 teen at our table. Needless to say we were sitting arm to arm. The atmosphere is more "modern" which does not necessarily lend itself to the overall experience. In general, always a good time and food is consistent (although pricey to eat there).
We came here for lunch with our 11 yr old son to celebrate a birthday. We were a bit disappointed that although we were there for lunch and not dinner, we didn't get a "show". Our cook flipped the egg around a couple times and that was about it. Money would have been better spent elsewhere for the same food.
We had reservations at 5:30 pm on a Friday evening. When we walked in, it felt like they had been closed for the winter and were setting up.
We finally got seated at about 5:50. Then the waitress forgot to put our appetizers in.
I spent almost $300 there and was hoping for better service. Food was great as always.
We were celebrating my birthday. It was the best experience I had at Plano's Benihana or any Benihana. Our chef was Renny, he has a sense of humor and enjoyed his job. We played food toss. Some guests were better at it then others. The food was great. I ordered the lobster it was cooked perfectly. My daughter enjoyed the chicken and shrimp. I ordered tempura shrimp as an appetizer. It was good, I think it was over priced. Plano's Benihana food and service has been consistently great but this time it was very fun and entertaining.
Needless to say while the food and atmosphere were fantastic a near perfect night was ruined by poor management.
My friend brought a birthday certificate for $30 that he received. At the end of the meal we asked to have our checks split as our meals were being expensed as we were on business travel. The server explained to us that if the checks are separate that my friend could not use his certificate, (work policy is we could not have the meal listed on the receipt of the other person even if it was free). Under standing that this was something that our server would be unable to override we asked to speak to the Manager. She came over and we explained the issue however not only would she not honor the certificate but had the audacity to laugh in my friends face when he brought up the fact that yes we are paying separate but technically we still purchased a meal as the certificate stated. While my friend did lose his temper I admit it probably would not have happened if the manager did not laugh and seem to take pleasure at his dilemma.
I am very disappointed in the way she felt empowered to treat a customer in this way.Especially a customer who eats at this location every other week at least twice week if not more.
I hope that there are some changes in how customers are treated at this location as both my friend and I enjoy the food at Benihana's immensely and go every time we are traveling in a city with one in it.
We are regulars and we love Benihana. It seems it's taking longer each time for them to start cooking. Our table was full immediately but we still waited 30 minutes for them to start cooking. By the time the entire dinner was done, it was an hour and a half after we arrived. Much too long of a wait.
Birthday Party Celebration- Would have liked to been seated away from the waiters door. At first seemed ok, but hearing that door open and closed just isn't what a customer would want to have with their dining experience. Overall: Nice experience of food, preparation and fun with my family.
The food was excellent as was the performance, however the service was lacking. Green tea and ice cream were two of the items listed as part of our order. We were not offered either. The waiter did not come back except to give us our check. We at that time asked for the two items and he brought them.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.