Nearby points of interest
Nearby points of interest
About Benihana - Plano
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Plano is located in The North Shops at Legacy near the fountain, whose colorful dancing waters provide a dazzling background from which to enjoy your Teppanyaki meal. For those with a limited amount of time during the day, try Benihana’s Express Lunch, available Monday through Friday from 11 a.m. until 3 p.m. Enjoy the food you love cooked fresh and served quickly, to get you back to your busy day.
Plano, TX 75024
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:30 pm
Sunday: 3:00 pm - 9:30 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Takeout, Wine
Benihana - Plano Ratings and Reviews
This restaurant was great! My friends and I went for a pre-dance dinner and it was amazing. When I called to add one more person, they were great about it and happy to serve. When we arrived it took a little longer than our reservation time but it was worth it. Our chef was amazing! I loved the food and the waiters always made sure our drinks were ful!! My only complaint would be we didn't get the green tea included and it took FOREVER to get the check. But overall great experience.
Our chef was extremely rude. He called my adult 34 year old son "boy" several times. He cooked my daughters Terriyaki steak "rare" and did not include the Terriyaki sauce. When she asked for it to be cooked longer he refused. He then thru the Terriyaki sauce on her rice rather than her steak. He then told her "Do you think you can get me fired, are you trying to get me fired". He was also rude to our server to the point that we were embarrassed for him. He told him "you hurry up and pick up these plates. Hurry and moved out of the way". There was no reason for this as our server was excellent. I have never experienced such rude behavior. This particular chef has a history of being rude to customers. I cannot believe he is still employed here. If you don't get this particular chef, then the experience is always great.
Good Benihana restaurant in the North Dallas area. Had OpenTable reservations for 8PM but did not get seated until 8:40PM - note that it was a busy Friday evening. Our chef did a nice job preparing the Benihana basics, nicely seasoned, with the usual Benihana flair and antics.
I'd like to start off by saying that I love Benihana's and will continue to dine there. This was my worst experience that I have ever had. The only grip would be with management and the server. First he spilled hot sake down my back, which was an accident so that's forgivable. After that, he stopped coming to our table unless we called him over which was a bit weird since other people at the table still needed service. Then the managers did not acknowledge nor made an attempt to talk to me until it was time for me to pay. They just asked if I was okay and by that time I was already over it so I didn't care to bring it up. Other than that, the food was great as always, the atmosphere was great, and the location is perfect.
Are used to be quite regulars at this Benihana's. This time it was really a disappointment. Are used to love the salads with the ginger dressing. As a matter fact, I ordered an extra salad for myself to start things off. Both of the salads I received had meager amount of salad lettuce etc. One actually had no dressing at all on it and the other had maybe a teaspoon of ginger dressing on it. That was a disappointment to me because I've looked forward specifically to having that salad. Then, when the main courses came, there were big discrepancies from prior experiences. Other people at the table who ordered steak etc. were served first. By the time our shrimp order was prepared and delivered to us, the others had already finished their steak. Timing was incredibly poor as opposed to prior occasions. We used to have more food on our plate then we could actually eat before the main course was delivered. I don't know if there is new management or not. But I do know that it will be a long time before we try Benihana is again. We used to go several times a year.
Food was good as always. 4 stars because I like my salmon well done and wasn't. Service 3 stars due to fact I asked for well done salmon once to waiter and twice to chef, then chef seemed irritated when I asked it to be cooked longer. Waiter almost forgot our salads, and never came back to table after the chef started the hibachi except to give check.
I love Benihana in general so will go back.
was hoping for a more lively hibachi experience. tapping the spatula/fork and spinning an egg was cool, but where's the personality excitement behind the presentation? our cook could have certainly been more into providing an exciting/fun/party type experience.
I love hibachi and Benihana is a classic. The variety of choices and fresh ingredients are always a treat! And it is a place I can bring my picky 9 year old and she gobbles everything up! My only complaint would be that our chef was very, very quiet. And where the show is part of the event, it would have been more fun for all of us if he hadn't been so quiet. I was seated closest to the chef and I could not understand a single word he said. He muttered at best. Also our server (the person that took the orders and brought us our drinks) only came back once to check on us during the entire time we were there. And when I tried to order another glass of wine he quickly turned his back and left before I could place my order. I felt he was doing his "job" to ask the question, but in reality he didn't want to do actually do the extra work of bringing the wine. He never refilled our water. For the price this restaurant charges, I would expect exceptional service from start to end. With that said I would return and hope to get better service. I do love Benihana and perhaps we just had bad luck with service that night. The food was delicious and that is the bottom line most important thing! :-)
We have visited Benihani for many years. I know the restaurant business is tough. However the quality of the food , the quality of the staff, and overall experience has slowly gone downhill. It used to be a great place to eat for a special occasion. Now there isn't a whole lot that is special about it.
We were there to celebrate my 10 year old's birthday. I mentioned it to the hostess, to the waitress, and to the chef. We heard 2 other tables/staff sing to birthday people. No one came over to sing to my daughter. What a disappointment, will not celebrate there again!
Big disappointment...the service, the hosts and our server, all a disaster. The only great staff member was our chef, who did a great job.
We got there and within 15min we were seated, which in general is OK but we had a reservation and there were open seats at some tables and open tables as well. After we sat, it took 20min to get our drinks and our soup. The server only cared about taking our order and from them on, disappeared. I had to stand up 2 times to ask him for a refill of our drinks because we would not make eye contact with us and it wasn't because he was busy with other tables.
The food was good but nothing amazing. The portion size is abundant.
Definitely not coming back to this overpriced and under serviced place. I get a much better service at any other Hibachi Grill.
Went for my daughters birthday. Our chef was fun at first, but went quiet towards the middle- end of his time with us. We heard tables clapping until the very end. I looked up at one point and he was done. My girls loved it. They ate everything, especially the rice!
An uninspiring venue, with impersonal attention by the hosts and an always overcrowded, cramped waiting area. We had the pleasure of waiting almost 25 minutes past our reservation time - and we're brought to our table where another party of four had been waiting to get started for almost 15 minutes.
Waitstaff appeared too stretched and while chefs go through the required routines, they don't seem to really want to connect with their diners.
If you really want to have a Japanese cooked at table experience, the Plano Benihana's is an okay place to go for good food, but don't set high hopes for the balance of the dining experience.
We celebrated our son's 25th birthday. It is always fun to watch the chef cook. The jokes and fanfare are always the same, but it is fun all the same. The food was as expected. The only thing was that the drink service was a little slow. It took 10-15 minutes to get our bottle of sake.
Overall, good experience, but nothing exceptional.
This was our first time at this location. My husband and I loved everything about this Benihana's. Our only issue is that we would have loved to have the hibachi for just the two of us.
Sometimes being seated at a table with unfriendly patrons can cause a very unpleasant dining experience.
I was really excited about going you Benihanna..1. Bc it was my first time going and 2. Bc it was my birthday. Let me say his was the worse experience ever. I will point out that I was about 15 min late. The host seated us then it was about 30-35 min before anyone came to take a drink order or anything for that matter. When the gentleman came I asked about flavored tea and I was advised they had rose tea...I think but what I got was unsweet tea and it took 2 addtl attempts to get it right and one of them was a alcohol beverage. I ordered. Double salad for my son because the other option was onion soup and I knew he wouldn't eat that and has brought the soup anyway and when I brought it to his attention he got an attitude saying that he was bringing it with the next set of appetizers but my son had nothing. Also, there was a table behind ours that was seated about 15 minutes after us and their chef was there before ours. This prompted to get the manager and he said he was going to check on the situation but only ducked off bc my cousin had to go and ask again for him.
The chef who cooked for our table had ZERO conversation or personality!! He didn't say one word or do any of the presentation that you normally get at Benihana. The food was bland, which is unusual, and he was practically throwing it at us. The restaurant was also extremely hot before they turned on the hibachi. Benihana is usually on point with their presentation and food, but we were very disappointed in both. Put a little bit of a damper on my daughters birthday.
Our waitress was outstanding and very personable. She saved the night with her energy and personality.
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