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Sunday, May 13, 2018
The food was amazing and even better than my first time. Thank you.
El lugar esta muy sucio, muy ruidoso. La atención es muy mala. La comida regular. No volveré ni lo recomiendo.
This location need a serious makeover. It is rundown and has a bad smell. The hostess are rude and unfriendly. The chef was amazing and so was the lady helping us at the table. Other than that it was not what it used to be. The place smelled stalled. The bathrooms are disgusting and another family at another table was so loud that we couldn't hear ourselves talk to one another. I wouldn't recommend this location at all. Again, the chef was amazing and food delicious
The lunch special is mainly the reason i go there all the times it is so unexpensive and the food is very good
The decor is so outdated and old therefore not a really clean place
Some of the staff at the sushi bar for exemple are awesome most of the rest of the staff is desorganised though trying their best
Need a nice clean up renovation and better management and would be over the top because the place is already always crowded like that!!
Hope they do it
The food was delicious, the server and chef were great but the place is outdated, dirty and has a confusing distribution. We had to pass by a small and ugly hallway where the bathrooms were located to go to the bar. And come back the same way to go up to our table. To be located at Miami Beach I was not impressed with the place at all. Only great food and I would probably go back only for that. Not for the place or the consumer crowd at all.
Chef was entertaining and very friendly. Louis I believe. My date laughed the whole time and genuinely enjoyed herself.
It was amazing.
Service was horrible. Went there before and not a good experience. I live in Miami Beach and was driving to Fort Lauderdale to eat at Benihana, go right past the Miami Beach one. It is that bad. We had hair in the fried rice.
We really like Benihana and normally prefer to go to this location, and as far as the food is concerned, we are never disappointed. However, every time I request a table facing the window/ocean, I never get it. I always make a reservation, but it does not help. This last time, my wife's birthday, it was no different. The tables (at least two) that were available, were given to other people that arrived after us. Being this a special occasion, I did not want to make an issue out of it. The fact that is was a birthday was not even acknowledged by anybody at the restaurant.
Also, the hostesses are not friendly, the majority of the times.
Was good very nice experience
Ahh...where to start
First off, it was Saturday night and always busy. There were no tables available around 7:30 is so we reserved at the only avail time slot of 6:45. A little earlier than what we usually like but since service and food typically take a while we were ok.
Our waiter was really not too pleasant. She appear to be new, no personality, no kindness just an order taker and not even great at that...but we love going to Beni Hana and we usually get much better service and attention but it happens
We got out soup the our salads really fast which scared us a little because we did not want to be dine by 7:30 on a Saturday night....plus we were with our friends celebrating our Anniversary
So after the quick one two of soup and salad...we waited for out chef...after about 20 mins, the manager came to tell us that they had forgotten to turn on the grill and that there would be about a half hour delay! He did mention that he would give us all a discount but a little annoying but we were in great spirits and company
Then when the finally started cooking, we all made sure to tell the chef that we wanted our Chateaubriand medium-rare and more towards rare than medium
When i saw him stat cutting the delicious pieces of meat into little tiny little bitty pieces, i told him that he was cutting too small and not to over cook it
He smiled, made the following order a little bigger but was cooking too long. I again to him to remove the meat from the hot grill but by the time he made our 4 orders...the meat was passed medium and not eatable
He agreed to make u only 1 order again but by this time it was 9:30, we had eaten most of our rice, all the veggies and our lobsters
What a disappointing evening. We got 1 comp meal but feel that it is not enough considering that none of us had a good time and service by waiter and chef was poor
The food is ok. They charge more on Saturdays and Sundays, which I don't find worth it for the quality. The rolls are good but too big to put in your mouth. The service is ok, not super bad but not good either. Nobody smiles ever.
The service was absolutely terrible. It was a wednesday night & they didn’t have their crap together. We waited over an hour for a chef to come to our table - the other half of the people sitting with us got up and left.
As the food was great as always, the service was really bad. Reservation was for 8:45 and we were not seated until almost 9:20. Around 9:05 the hostess was calling a few different parties and when I asked about us, she just told me that they were waiting before us. So if my reservation is for 8:45 and I arrive at 8:35, I will expect to be seated at least around 9pm. But this was nothing. When we finally got seated, we thought everything is okay. However our waitress clearly had a bad day/evening and she didn’t try to hide it. The chef didn’t start until 10pm. And if I didn’t love Benihana, I would never go back there but for my next visit I will try a different location.
Great Food & Fun, Reservations are a good idea. We had short wait & the food kept coming YUM
La Hoster fue muy grosera con nosotros, teníamos reserva para las 2:30 y comimos a las 4pm... tardaron mucho en darnos nuestra mesa y luego el cocinero vino mucho tiempo después porque estaba en otra mesa primero...
The service is not very good. The hostess's are always rude and the waiters aren't much better. The chefs do put on a fun show and cook very good food with a very nice view. So overall this place is just ok.
Amazing, service and food was outstanding!!!
Food was good restrooms are not clean. When there for my bday. Drinks very GREAT!!
Very original restaurant!Great for kids!The food presentation is really fun!Fresh sea food and meat as well!Very friendly atmosphere!
Every thing was great EXCEPT my husband was soooo disappointed that there was no mustard sauce. This is so important to him. As a diabetic, the mustard sauce is a wiser choice than the other 2.
The food always amazes us, but we are reminded just how much we dislike the wait. Even though our reservations were at 8, we weren’t even seated til 830 with soup arriving at 9:00. Plus the noise level was very high. I almost couldn’t hear the person next to me.
Everything was good except for the chef. He was very quiet and did not excite anyone in the table. First time I experience this. Every other chef I’ve had is A1 with entertainment, cooking etc ..
Came here for Valentine’s Day and it was very nice! The complimentary valet made it very easy to get inside with no worries. We were seated within 5-10 minutes after arriving and the service was awesome.
I’ve been to this location a few times and also the one in New York. This server was very inattentive. They also did not have tofu steak it was just an unpleasant experience with my partner who was visiting for his first time on Valentine’s Day. Will not be back
I like going here to celebrate my birthday and i always get the lobster and filet. Everything always tastes amazing! Some chefs are more entertaining than others, but it's still always a good time. It was super busy on this night but we still got great service. Can't wait to go back.
Chef Elisze was horrible. Did no tricks. Food was not well cooked.
Terrible, first time we had a bad experience!
The chef was speeding trough the menu without following the sequence of the menu.
During the evening he got into an argument with another chef, very embarrassing and unprofessional!
My daughters first choice for going to dinner is always Benihana, not anymore!
Nice good food wonderful service
It could have been better. My chicken was over cooked. My food was cold by the time I received my chicken that had to be recooked because it was dry and hard.
food was good, server did a good job was very friendly, table cook did not do any of the show cooking and did not talk or be friendly, there was a cat someone had brought in sitting at the bar with someone. Did not like animals in a place to eat. hostess acted like they were doing us a favor for us to eat there
wait wasnt long, we had reservations I liked the design of restaurant would not go back because of the unfriendly staff
Fun place. Good food. Nice views.
The food was horrible. My noudles said mix vegetables and ot only had cabbage and green onions. I think we can say tbats mix vegetables.
Our server was very childish and ignorant
This was the worst experience at a Benihana.
Didn’t get seated on time. Cocktails awful waiter took so long to bring drinks including a coke.
Went downstairs for happy hour first. HH was ok. Went upstairs to eat, table was crammed and seating was tight. My chair was broken seat was ripped. Bathroom was disgusting, I was forced to use one stall without a lock on the door. The stall next to mine was filthy, made me sick. Reported to our waiter and two other waiters, they couldn’t be bothered. This was before dinner, couldn’t eat any of my food after the bathroom ordeal.
Food is excellent. But the service was disappointing. The waitress disappeared throughout the whole meal and never offered if we wanted more drinks or needed anything. Really bad service. They had me waiting for an hour because the cheff wasn't available.
Everything was great except they didn’t give us the tea that was supposed to come with our meal at the end
It was very nice!! Nice place and delicious food, nice view of bay front.
People was very friendly and kind.