About Benihana - Memphis
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Memphis is located in East Memphis off of Poplar Ave. and I-240, across from the Hilton Hotel.Take a seat at one of our 22 teppanyaki tables, prepare for a show like no other and watch as your personal chef shows off their skills. Happy Hour is offered from 5-7 p.m., Monday through Thursday and 4-7 p.m. on Fridays. Enjoy signature cocktails, specialty sushi rolls and an assortment of appetizers starting at just $3.00. An 18% service charge is added to all guest checks for parties of eight or more.
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:00 am - 3:00 pm
Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:30 pm
Sunday: 3:00 pm - 9:30 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Non-Smoking, Takeout, Wine
Benihana - Memphis Ratings and Reviews
We made reservations but has to wait an ...
We made reservations but has to wait an almost 30 minutes to be seated. The other people at the table had requested Eric to cook for us. We had to wait almost another hour. My grandson is 3. He was more than irritated by all of this.
Soup, salad dressing and ginger sauce no ...
Soup, salad dressing and ginger sauce not the same.
Celebrating a Birthday and no dessert was offered and had to find someone to take our picture. Seems to have changed for worst. Was a fav for Birthdays! Chef not as playful as previous either.
Absolutely the worst service ever. I don ...
Absolutely the worst service ever. I don't know who the manager on duty was but we had to run down people for drink refills. We also had to Remove our own dirty dishes just to have room to eat. Tony our chef was absolutely wonderful as always but everything else was terrible. Benihana has always been our birthday restaurant but no more. So very disappointed. The waitress did not even know the menu. We had a 12:30 reservation and did not get seated until 1:15. We were also told on the phone that we could not increase our party size because no tables were available for the additional people. Only 3 or 4 chefs were cooking and there were plenty of empty tables all around us. We won't be back!!!
Benihana has changed drastically in the ...
Benihana has changed drastically in the last few years, my wife expressed that she doesn't have to come back anymore and personally I feel the same. Benihana has put too many restrictions like to use the birthday promo another person has to buy an entrée what if you are single and want to dine alone. They are even rationalizing the garlic butter almost the cheapest product in the restaurant. We just don't enjoy like we used too.
The evening was fine except for our wait ...
The evening was fine except for our waitress who kept all of the change when a few of us paid in cash. When we asked her about it she replied "it was just a little change", she kept $0.86 from one person, $1.00 from my sister, and $0.31 from my friend. It is not the fact of how much she kept it is the fact that she kept it without asking or even waiting for us to give her a tip which we were going to give her. And the attitude about the amount she kept was very very rude!
This restaurant has totally gone down in ...
This restaurant has totally gone down in atmosphere, quality of food and dress code. There needs to be a dress code established in this restaurant. There were some customers that came in clothes dressed for a night club. The cook at our table has been there for 6 months. So there quality and taste of food was below standard. It is not his fault. We sat by two tables that was totally loud. The group did come by our table to apologize for their loud behavior. The management should get a better control of this restaurant. It has totally changed.
My experience was not the best due to ne ...
My experience was not the best due to new policies. There is a fee for garlic butter which is a condiment that was usually on the side. We were not aware of this until after the food was prepared. I had a party of 9 and we had to share a waitress with 5 other tables. I was so embarrassed because we were waiting for refills awhile. I will not return.
Disappointing outing at Benihana for the ...
Disappointing outing at Benihana for the 2nd time. Used to be a great spot to celebrate birthdays and other special occasions, even just the casual dinner out. Quality and quantity have dropped off the deep end. Location seems to be pulling back on both to possibly gain revenue.... Both this outing and several before, I could tell the restaurant was attracting obnoxious/loud crowds which just took away from the experience. Very slow service and no help to the cooks when they sought out errors on whoever gave them the orders/supplies for their respected table. Huge disappointment to what was meant to be a fun relaxing night out with family.
The service is horrible and so are the m ...
The service is horrible and so are the managers. For about a year I've noticed a dramatic change in the service. I complained to the general manager and manger both are very disrespectful and unfriendly. Until new management is brought in I won't be back.
Great food but they didn't have any brow ...
Great food but they didn't have any brown rice left which was kind of dissapointing. Also, our chef's appearance was not the greatest. Her clothing was really unclean and almost made me not want to eat there anymore. Overall, the food was good and the sushi was amazing.
We had a reservation @ 6:30. We weren't ...
We had a reservation @ 6:30. We weren't seated until 6:50. It was then another 20 minutes before a server appeared at the table ( after a member of our party went to the host stand and asked if we had a waitress). Our server, and I apologize if there were extenuating circumstances, was terrible at best. The table was in need of a lot more tending than she was able to provide. The food was good, but not as good as it was when I used to frequent this establishment. The icing on the cake was the fact that she returned my credit card to me, and when I asked for a pen to sign the slip, she disappeared. I had to track down another server to use a pen. Pretty ridiculous. This used to be my favorite restaurant. Unfortunately, it has gone seriously downhill. We won't be back.
We had the filet and lobster. The filet ...
We had the filet and lobster. The filet was excellent but the lobster was a little rubbery. The portions were very large and Well seasoned. The drinks we had were very good and ambience was nice. Our chef had only been there 4 months so was not ready for all the tricks the seasoned chefs usually do. But he was nice and seemed to enjoy whAt he was doing.
All in all a very nice experience. We will be back in the neR future.
All was good except their air conditione ...
All was good except their air conditioner was not working properly. And it was VERY hot outside. We were uncomfortable at the restaurant. Two years ago I believe they were having the same trouble. "FIX your air, Benihana! Your cost is higher than many of the Japanese Steak houses in this area. People wont sit in the heat. " Wont be back any time soon
Waited 30 minutes after our reservation ...
Waited 30 minutes after our reservation time.
Told them it was my sons birthday and they forgot
The there were four of us and the waiter automatically added an 18% tip on the bill without asking and left the space open for me to leave an additional on top of the $39.00 he already gave himself.
When I spoke to the manager said he should nothing not even an apologize.
We've been celebrating my birthday at benihana for about 14 years now. This year was sad. The soup was cold and it took an hour for someone to start cooking our meal, Even though the restaurant was basically empty. First bad experience I've ever had there. Hopefully it's not becoming a pattern. 😕
Absolutely horrible. One of the worst di ...
Absolutely horrible. One of the worst dining experiences that my family has ever had. It took almost three hours for the chef to cook a hibachi meal.
He then admitted that this was his second week on the job and only had three days of training.
Will never go to a Benihana again.
I've been to this Benihana multiple time ...
I've been to this Benihana multiple times in the past, and have always had a great time. Not this visit... We arrived around 10 minutes early, and expected to wait until our reservation time. We did not expect to wait another 10 minutes longer due to not having enough chefs on the premises. After we finally were seated, we met our server, a very nice, helpful waitress named Shen- I believe- could be mistaken on the spelling. She was fantastic. Our chef, on the other hand, not so much. 1st, he was late. 2nd, he was cocky. 3rd, he must have been damned near brand new. He dropped most of his tricks, became embarrassed, then defensive. AND! Overcooked our food- steak and lobster- rubbery. This was also the most bland Benihana food I've ever had. I have never before needed to request salt for my rice. I've loved Benihana for years, but this may be my last visit for a very long time.
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