About Benihana - Memphis
Memphis, TN 38120
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Memphis is located in East Memphis off of Poplar Ave. and I-240, across from the Hilton Hotel.Take a seat at one of our 22 teppanyaki tables, prepare for a show like no other and watch as your personal chef shows off their skills. Happy Hour is offered from 5-7 p.m., Monday through Thursday and 4-7 p.m. on Fridays. Enjoy signature cocktails, specialty sushi rolls and an assortment of appetizers starting at just $3.00. An 18% service charge is added to all guest checks for parties of eight or more.
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:00 am - 3:00 pm
Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:30 pm
Sunday: 3:00 pm - 9:30 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Non-Smoking, Takeout, Wine
Benihana - Memphis Ratings and Reviews
The food was great, and the server that ...
The food was great, and the server that we had was very friendly. However, I was told at the last minute that my food had sesame seeds in it and I'm allergic to it, but I did put in a request for something else. As far as the welcoming people at the front, they were rude. Quita hung up the phone in my face and Jessica, I asked her what was her name and she told me but followed up with her name saying "why" with an attitude.
The service was terrible. The hostess ha ...
The service was terrible. The hostess had a bad attitude. We had 7:30 reservations but did not get seated until 8:30. Once seated it took another 10 minutes for the waitress to even acknowledge us and take drink orders. Once we placed our order it was another 20 minutes for the chef to begin cooking. The food was just ok. It was a little over cooked and he did not divide the portions evenly Not to mention 2 small kids birthday parties going on. They where loud and would not keep their seats, this is not a place for small children that don't know how to behave in public! Not impressed will not be returning any time soon.
I usually LOVE going to Benihana on spec ...
I usually LOVE going to Benihana on special occasions. I went for my 40th birthday and it was the worst experience ever. Service was slow and just horrible. They broke 3 rice bowls while making the fried rice so they had to scrape all the food off the grill. Then wiped the girl with a dirty cloth. Took 15 minutes to get new food. People left the table to go take smoke breaks. Then they grilled the food backwards and didn't get zucchini until the end. Steak was prepared wrong. Portions were a big issue. He didn't have enough fried rice the second time after breaking the dishes and tried to give everyone 3/4 a bowl and people at the table called him on it! For the food to be so expensive this was horrible service and I won't be back. I don't mind paying the amount for the food... but if you ask someone to pay that amount there the Experience should match the Price so that I see there's a value in coming there for dinner. We sat down at 5pm and didn't leave until 8 pm. Broken dishes, starting all over, no apology from management, food portions wrong. There's a small Japanese Steakhouse nearby called Kyotos- they give you more food at a better price. Same grill presentation and delicious Mustard Sauce. They will be getting my business.
We made a reservation for 7 @ 730. The d ...
We made a reservation for 7 @ 730. The day after new years. A Monday. Got there very early and still did not get seated until after 845.About 30 minutes after we watched two parties leave without eating we finally got sat no one came to greet us for another 20 minutes ATLEAST (no exaggerration) and it still took another 30 before we got drinks and our order taken. It then took the chef another 30minutes to get finished at another table and make it to our table. All in all it was just horrible the chef was sweet but i would never come back here and i was actually lookin forward to it because it was all of our first time eating at benihanas. I serve tables as well and i am very easy to please.. so when i tell you it was horrible it was probably atrocious to anyone else.. i understand they were short on cooks but there is a way to go about accomodating people where EVERYTHING doesnt seem to have gone wrong. The server was terrible..never smiled never sympathized or apologized for the wait from the door to her actually taking forever to get come to the table as well as going to get the drinks. Nothing. And after complaining to her about what she already knew went wrong (the wait,the wait,the service after the wait,no refills orders wrong drinks wrong)(NO EXAGGERATION PPL) we still had to say the word can i see a manager. At this point we shouldnt have had to ask. But when he did come i had to explain all of this to him as if his employees were not there to witness it for him to take 4 dollars off of everyones check without one time sayin i apologize. I mean.. SUE ME..but i just expected way more as expensive and beauitiful as everything is. The food was mediocre at best but i was so hungry by the time the food came my appetite was gone so i wouldnt trust my judgement on that. But man talk about digusted and dissapointed .. worse than logans on winchester with that service.. SMH
Your prices have went way too high. It w ...
Your prices have went way too high. It was a great price, now not good. I will not be back. The new owners are money hungry. No green tea. Had to pay for the onion. Soup. It was free not no more. Your business will shut down within 2 years.
We like that it is open on Christmas Day ...
We like that it is open on Christmas Day and that they take reservations- the food is well prepared but the service was terrible! It was not the waitress' fault as she had too many tables! the restaurant needs to be less greedy and hire more help! A 5:30 reservation turned into a 7:00 meal. On the plus side, they do accommodate large groups!
Oh, let's see. Had a 5:30 reservation ...
Oh, let's see. Had a 5:30 reservation and was seated by 5:25. We all ordered around 5:40 and we proceeded to wait...and wait...and wait....and wait. Tables that came in at 6:00 and ordered 30 mins or more after us all got a chef before we did. The waitress was OK, not great, but not bad. Finally, at almost 7, we finally got a chef to come to our table. He tried but he had no charisma and seemed like he didn't know what he was doing and it almost seemed like they pulled an extra employee out of the back to cook for us. Our concerns were voiced; however, no manager stopped by the table, etc.
The food was OK. The rice was overcooked and needed more butter. The veggies and meat was OK. Even excluding the service, the food was overpriced. There are too many local places that are much better than Benihana. I won't be back.
We had an amazing time at Benihana, Memp ...
We had an amazing time at Benihana, Memphis! Our Chef, Mike was amazing! He was very personable and interesting. The food he prepared was the best we have had there in years.
Our waitress however, was very neglectful. She did fill orders or refill drinks in a timely manner, and we had to ask for the soup although the chef was already preparing our food. She appeared not to care very much. We had to ask for the ice cream that came with our dinner and she never offered green tea, either.
We are thankful Mike was our Chef! He made the evening memorable and kept all guests at the table engaged, even though we did not know each other.
The waitress was not very knowledgeable ...
The waitress was not very knowledgeable or polite. She didn't turn the grill on. The chef had to make us wait while the grill got hot. The grill got too hot. Our food was not cooked evenly. My husband has and egg allergy and I am a vegetarian. I wanted rice with no eggs or chicken. His rice had no eggs. The people sitting with us that we didn't know has special requests as well. Instead of the chef being professional, he got frustrated with us and called the waitress over and told her he had too many complicated orders. He didn't whisper! He messed our orders up and didn't apologize. We were told that extra garlic butter is an extra charge. That's absolutely absurd! $1.50 for extra garlic butter? Benihana will no longer be a place where my family dines and I will share this awful experience with all of my friends and family members!
While overall we had a great experience ...
While overall we had a great experience I would recommend an earlier reservation time. We were the last table in the restaurant. While our Chef was good, he had to keep returning to the kitchen or requesting additional items that weren't on his cart. While no one made us feel rushed it was apparent that we were delaying their closing.
I'm not sure what has occurred but there ...
I'm not sure what has occurred but there are major changes in your restaurant. When a meal cost as much as this does you do not expect and or want to be limited on how your food taste. Garlic butter is an example....it helps the fried rice but now the chef is given very little. The quantity of food has changed. The service has changed. We will not be back.
We eat at Benihana several times a year, ...
We eat at Benihana several times a year, and are members of their Chef's Club (free dinner the month of your birthday). The food is consistently good. We had an inexperienced chef, but he was so nice that the little glitches didn't matter and the food was excellent.
It was my birthday and I went with my be ...
It was my birthday and I went with my best friend. I had the best time. I was the only female at the table with 7 guys. It was just amazing. I am disabled and I don't get out much. I always look forward to getting my birthday certificate. I used to go with my best friend Sabrina. She passed away. My other best friend brings me. I truly enjoy it. I usually like to buy a figurine from the bar. I have so many. I love it. That is how I celebrate my birthday, IF I AM ABLE. September 18th. Thank you so much. Tiffaney Washington-Rainey
The cook Leo never interacted with the g ...
The cook Leo never interacted with the guest. I assume that it was later in the evening; however, it doesn't justify the lack of service. If so cut the prices after a certain. I am sure that is not an option so bad service should not be an option. I don't believe this is not the expectations of the establishment.
The chef burned the veggies and was tell ...
The chef burned the veggies and was telling us about his personal life. The waitress was overloaded and it seemed to take forever to get simple things like a refill or a fork. The meal doesn't include noodles but I didn't see it clearly printed that it cost more to get noodles. Also u have to pay extra for fried rice which at similar places noodles and fried rice are included in your price. Also my friend went out to smoke and then she couldn't get back in because they locked the doors an hour early because they didn't want to have to stay late per the hostess.
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