Nearby points of interest
Nearby points of interest
About Benihana - Memphis
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Memphis is located in East Memphis off of Poplar Ave. and I-240, across from the Hilton Hotel.Take a seat at one of our 22 teppanyaki tables, prepare for a show like no other and watch as your personal chef shows off their skills. Happy Hour is offered from 5-7 p.m., Monday through Thursday and 4-7 p.m. on Fridays. Enjoy signature cocktails, specialty sushi rolls and an assortment of appetizers starting at just $3.00. An 18% service charge is added to all guest checks for parties of eight or more.
Memphis, TN 38120
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:00 am - 3:00 pm
Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:30 pm
Sunday: 3:00 pm - 9:30 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Non-Smoking, Takeout, Wine
Benihana - Memphis Ratings and Reviews
The evening we went to Benihana, the air conditioning was out, and they didn't TELL us- we had to suffer through the meal at 85 degrees and several teppanyakis running, and the heat affected all of us negatively. Our chef, John, was the only high point of our experience, and he really seemed to care about the food and keeping us happy (not in a clown way, but in a customer service way).
Our group of six was seated in a timely manner after being courteously greeted by the hostess. Our chef was somewhat entertaining, and our food was prepared to order. My only complaint is that our waitress was not attentive to our needs. She appeared to be friends with the other group of 3 who were seated with our party. We were not served drinks or refills promptly, and requests for soy sauce went unheeded. This put a damper on an otherwise great evening. The food is not inexpensive, so prompt and friendly service should be a given.
Food was good, took almost 2-1/2 hours to complete meal due to newbie chef. You would think that they would have training to get the hibachi chefs up to speed before they put them in front of a table. The chef did the best he could and the food was good but it took way way too long.
I specifically made a reservation stating the occasion was for a 28th birthday. We arrived at the restaurant and waited around for about 10min until we realized we were going to be sat down at the same hibachi table with a family that had 4 really rowdy children. We have kids of our own so we understand. We ended up sitting in the lounge area. I have been to 2 different Benihanas in the DFW area, Little Rock, Seattle and here- this one was terrible food wise compared to their other locations. The fried rice was tasteless and had pieces of what seemed like precooked, frozen chicken pieces in it (so not the rice you get when you sit at the table). My filet mignon was pretty tasteless as well. We will probably be back but we won't make the mistake of sitting in the lounge if we want hibachi. Our server was very nice. Thankfully this wasn't my official birthday dinner.
We went to celebrate my son's 21st birthday, and he has loved this place for years.
The food is pretty good, the service is acceptable. It is a little bit pricey, but not a bad value.
The beer selection is woefully inadequate (only one beer on tap) for a restaurant of this price range.
The food was good, but service was slow. It took a while before our chef appeared, but once he arrived, he was very engaging and pleasant.
As we were preparing to leave, one of the patrons was experiencing a medical emergency, seizure or heart attack. The staff looked baffled as to what to do and I asked them to call 911. The person accompanying the emergency victim also has 911 on the phone, but keep yelling, "Oh my God, I don't know what to do!" While we moved out of the way, as the employees gathered, I thought someone should have made a public request to see if there was a doctor on the premises. We left while 911 was on the phone, but it was unfortunate that it appeared that the staff were not trained to handle emergencies.
Hadn't been since I was in middle school, and was not disappointed to return. The quality and amount of food served was satisfying, and Jonathan, our cook, was friendly, fun, and skilled at what he does. My girlfriend's daughter was quite pleased and begged to go back again - which we definitely will!
Keep doing what you're doing, and thanks for making my date fun and pleasurable. It was well worth what was spent.
My party was 25 mins late. That being sed they found us a table under 20 minutes. I enjoy the vibe, the chief, & the food! Omg!!! It was delicious. I was celebrating my 26th birthday & enjoy every min of it! I will recommend you do bring some real money if you love your steak & lobster tail like my self!
Very rude hostess ! This was our 3rd visit & similar issue every time, had a reservation but still had to wait 15 minutes past reservation time. Why make a reservation then ? The hostess says we are short two servers & a cook so you have to wait. Then we get seated & had to wait another 20-25 minutes. Seriously !!!
Management was horrible. There where a couple of ppl at the table that wanted their rice without veggies when the chef requested more garlic butter the manager came overight and openly reprimanded him and questioned how could he possible need more. One of the ladies seated with us order 6 orders of rice and her friend ordered 4 of course the guy didn't have enough to complete all the orders of rice.
Service was very slow, could not get tea refilled. Food very over cooked, shrimp and lobster like rubber. Ordered steak medium rare and it was very well done. The poor cook said it was his first day on job and he was very nervous. This is the second time this has happened at this restaurant.
I took my family to this restaurant because I used to love it here. The service was terrible we were seated for an hour before our order was taken. And once our order was taken we waited an additional 30 minutes before we got up and left due to the neglect of the staff. I spoke with the manager on duty and he apologized bit offered no solution. I will not eat there again and I don't appreciate the way we were treated.
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