About Benihana - Memphis
Memphis, TN 38120
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Memphis is located in East Memphis off of Poplar Ave. and I-240, across from the Hilton Hotel.Take a seat at one of our 22 teppanyaki tables, prepare for a show like no other and watch as your personal chef shows off their skills. Happy Hour is offered from 5-7 p.m., Monday through Thursday and 4-7 p.m. on Fridays. Enjoy signature cocktails, specialty sushi rolls and an assortment of appetizers starting at just $3.00. An 18% service charge is added to all guest checks for parties of eight or more.
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:00 am - 3:00 pm
Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:30 pm
Sunday: 3:00 pm - 9:30 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Non-Smoking, Takeout, Wine
Benihana - Memphis Ratings and Reviews
Terrible experience! Waited over a hour to be seated! Once we were seated waited a additional 15 minutes before the server greeted us. We received our drinks and appetizers at a descent time, however we waited over a hour for our entrees. Only to get cold food! Horrible experience!
Your fried rice makes the meal. If it is prepared right the whole meal is good. But if it is bland with no flavor it sets the tone for the whole meal. Please make sure they prepare it right.Make the chefs TASTE what they make. Then they will know what to add
My son and I eat Benihana at least 3 times a month. Although it is very pricey, it is our favorite place to eat. I have been eating Benihana every since it reopened. However, even though the restaurant has taken a turn for the worst I still accommodate that change. The thing that makes Benihana better than any other restaurant of its kind is the garlic butter. Apparently, some brainiac thought let's cut the garlic but increase the price for it. That's crazy. Smart business decision however, now since the food is not cooked in the usual amount of garlic guess what Benihana now taste just like everybody else. I am a faithful customer but the crowd that used to be there to me, just isn't there anymore. The number of cooks are at a low number. It's crazy, but we (my son and I) will continue to enjoy our favorite restaurant I just hope the bosses find a a medium.
The quality of food has declined. Our server was good but chef was terrible. I ordered filet with shrimp and the chef gave my shrimp to the guy next to me who did not even order shrimp but was glad to get it! I ended up with the appetizer shrimp! It was very disappointing and will probably not come back anymore.
We decided to try them out again after previous mediocre experiences. The chef was super skilled, really nice and funny.
I just got done from dinner just got home and I am starving. The kitchen people messed up on the actual meat and seafood order as there was not enough we got jipped on the shrimp big time and all the vegetables we got jipped on as well. We never got our dessert we were supposed to get a lot of things seem to be missing. I should not be this hungry after dinner. Also we found one very very small piece of chicken in our chicken fried rice that came out to us 4 hour to go order which came before our Chef even showed up to prepare our meals so my to-go order was sitting for approximately two and a half hours. Maybe it's a good thing that chicken fried rice didn't have that much chicken in it. This restaurant is trying to appeal to the high-end dining crowd but with this kind of stuff I don't understand why they're doing this they're trying to be really cheap with the shrimp or whatever I got a tiny little ration of shrimp and that was it. And the shrimp was delicious I wish I could have had some more of it because it was really really a small portion.
I have been going to this location for 22 years. It is my favorite restaurant! Unfortunately, food and experience levels continue to decline. The seafood no longer tastes fresh. They now charge extra for garlic butter, the main ingredient in most of their foods. So if you don't ask and pay for it, they leave it out and food tastes terrible. Your whole experience depends on your chef. Most chefs now are inexperienced and don't know how to cook much less do any tricks. I am sad to say the overall quality and experience is not at the best level. Benihana, please fix this!! I am a loyal customer of 22 years and want to keep coming back!
The food was great, and the server that we had was very friendly. However, I was told at the last minute that my food had sesame seeds in it and I'm allergic to it, but I did put in a request for something else. As far as the welcoming people at the front, they were rude. Quita hung up the phone in my face and Jessica, I asked her what was her name and she told me but followed up with her name saying "why" with an attitude.
The service was terrible. The hostess had a bad attitude. We had 7:30 reservations but did not get seated until 8:30. Once seated it took another 10 minutes for the waitress to even acknowledge us and take drink orders. Once we placed our order it was another 20 minutes for the chef to begin cooking. The food was just ok. It was a little over cooked and he did not divide the portions evenly Not to mention 2 small kids birthday parties going on. They where loud and would not keep their seats, this is not a place for small children that don't know how to behave in public! Not impressed will not be returning any time soon.
I usually LOVE going to Benihana on special occasions. I went for my 40th birthday and it was the worst experience ever. Service was slow and just horrible. They broke 3 rice bowls while making the fried rice so they had to scrape all the food off the grill. Then wiped the girl with a dirty cloth. Took 15 minutes to get new food. People left the table to go take smoke breaks. Then they grilled the food backwards and didn't get zucchini until the end. Steak was prepared wrong. Portions were a big issue. He didn't have enough fried rice the second time after breaking the dishes and tried to give everyone 3/4 a bowl and people at the table called him on it! For the food to be so expensive this was horrible service and I won't be back. I don't mind paying the amount for the food... but if you ask someone to pay that amount there the Experience should match the Price so that I see there's a value in coming there for dinner. We sat down at 5pm and didn't leave until 8 pm. Broken dishes, starting all over, no apology from management, food portions wrong. There's a small Japanese Steakhouse nearby called Kyotos- they give you more food at a better price. Same grill presentation and delicious Mustard Sauce. They will be getting my business.
We made a reservation for 7 @ 730. The day after new years. A Monday. Got there very early and still did not get seated until after 845.About 30 minutes after we watched two parties leave without eating we finally got sat no one came to greet us for another 20 minutes ATLEAST (no exaggerration) and it still took another 30 before we got drinks and our order taken. It then took the chef another 30minutes to get finished at another table and make it to our table. All in all it was just horrible the chef was sweet but i would never come back here and i was actually lookin forward to it because it was all of our first time eating at benihanas. I serve tables as well and i am very easy to please.. so when i tell you it was horrible it was probably atrocious to anyone else.. i understand they were short on cooks but there is a way to go about accomodating people where EVERYTHING doesnt seem to have gone wrong. The server was terrible..never smiled never sympathized or apologized for the wait from the door to her actually taking forever to get come to the table as well as going to get the drinks. Nothing. And after complaining to her about what she already knew went wrong (the wait,the wait,the service after the wait,no refills orders wrong drinks wrong)(NO EXAGGERATION PPL) we still had to say the word can i see a manager. At this point we shouldnt have had to ask. But when he did come i had to explain all of this to him as if his employees were not there to witness it for him to take 4 dollars off of everyones check without one time sayin i apologize. I mean.. SUE ME..but i just expected way more as expensive and beauitiful as everything is. The food was mediocre at best but i was so hungry by the time the food came my appetite was gone so i wouldnt trust my judgement on that. But man talk about digusted and dissapointed .. worse than logans on winchester with that service.. SMH
We like that it is open on Christmas Day and that they take reservations- the food is well prepared but the service was terrible! It was not the waitress' fault as she had too many tables! the restaurant needs to be less greedy and hire more help! A 5:30 reservation turned into a 7:00 meal. On the plus side, they do accommodate large groups!
Oh, let's see. Had a 5:30 reservation and was seated by 5:25. We all ordered around 5:40 and we proceeded to wait...and wait...and wait....and wait. Tables that came in at 6:00 and ordered 30 mins or more after us all got a chef before we did. The waitress was OK, not great, but not bad. Finally, at almost 7, we finally got a chef to come to our table. He tried but he had no charisma and seemed like he didn't know what he was doing and it almost seemed like they pulled an extra employee out of the back to cook for us. Our concerns were voiced; however, no manager stopped by the table, etc.
The food was OK. The rice was overcooked and needed more butter. The veggies and meat was OK. Even excluding the service, the food was overpriced. There are too many local places that are much better than Benihana. I won't be back.
We had an amazing time at Benihana, Memphis! Our Chef, Mike was amazing! He was very personable and interesting. The food he prepared was the best we have had there in years.
Our waitress however, was very neglectful. She did fill orders or refill drinks in a timely manner, and we had to ask for the soup although the chef was already preparing our food. She appeared not to care very much. We had to ask for the ice cream that came with our dinner and she never offered green tea, either.
We are thankful Mike was our Chef! He made the evening memorable and kept all guests at the table engaged, even though we did not know each other.
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