About Benihana - Memphis
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Memphis is located in East Memphis off of Poplar Ave. and I-240, across from the Hilton Hotel.Take a seat at one of our 22 teppanyaki tables, prepare for a show like no other and watch as your personal chef shows off their skills. Happy Hour is offered from 5-7 p.m., Monday through Thursday and 4-7 p.m. on Fridays. Enjoy signature cocktails, specialty sushi rolls and an assortment of appetizers starting at just $3.00. An 18% service charge is added to all guest checks for parties of eight or more.
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:00 am - 3:00 pm
Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:30 pm
Sunday: 3:00 pm - 9:30 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Non-Smoking, Takeout, Wine
Benihana - Memphis Ratings and Reviews
We eat at Benihana several times a year, ...
We eat at Benihana several times a year, and are members of their Chef's Club (free dinner the month of your birthday). The food is consistently good. We had an inexperienced chef, but he was so nice that the little glitches didn't matter and the food was excellent.
It was my birthday and I went with my be ...
It was my birthday and I went with my best friend. I had the best time. I was the only female at the table with 7 guys. It was just amazing. I am disabled and I don't get out much. I always look forward to getting my birthday certificate. I used to go with my best friend Sabrina. She passed away. My other best friend brings me. I truly enjoy it. I usually like to buy a figurine from the bar. I have so many. I love it. That is how I celebrate my birthday, IF I AM ABLE. September 18th. Thank you so much. Tiffaney Washington-Rainey
The cook Leo never interacted with the g ...
The cook Leo never interacted with the guest. I assume that it was later in the evening; however, it doesn't justify the lack of service. If so cut the prices after a certain. I am sure that is not an option so bad service should not be an option. I don't believe this is not the expectations of the establishment.
The chef burned the veggies and was tell ...
The chef burned the veggies and was telling us about his personal life. The waitress was overloaded and it seemed to take forever to get simple things like a refill or a fork. The meal doesn't include noodles but I didn't see it clearly printed that it cost more to get noodles. Also u have to pay extra for fried rice which at similar places noodles and fried rice are included in your price. Also my friend went out to smoke and then she couldn't get back in because they locked the doors an hour early because they didn't want to have to stay late per the hostess.
We have always loved eating here. Our f ...
We have always loved eating here. Our favorite is the Fried Rice which cost an extra $3.50, but now you have to pay extra for additional garlic butter at $5.00. We love this place, but will stick to eating here for lunch only.
Our server was very unattended and we we ...
Our server was very unattended and we were her only table at the time. we had to repeatedly ask for refills on our beverages. We were celebrating a birthday and she never acknowledged it. she brought us our check and carry outs in left the table
I normally really enjoy my dates at Beni ...
I normally really enjoy my dates at Benihana but this time I was really underwhelmed. I had a reservation for 8 pm but still had to wait almost 30 mins. While out chef was very nice and personable, he was not prepared and had to keep going to the back for ingredients. The food ended up being over cooked because he kept walking away from the grill. The rice was very dry since the restaurant is very stingy with the garlic butter now. I find it so ridiculous that they now charge $1.50 for extra butter. I will probably think twice about coming back to this location.
Our server was horrible. We had to keep ...
Our server was horrible. We had to keep asking for refills. She barely came and checked on us. When I walked to the bathroom, I noticed she was sitting down in the closed section. Our cook just cooked the food, he didn't put on a show. He messed up on the rice order and it took him longer to fix it. For the price of the food and considering we didn't get good service or a good show, I wouldn't go back.
This location is not near as good as it ...
This location is not near as good as it used to be. They have now started charging for little containers of garlic butter. The prices are high enough already to cover garlic butter. The service during the day is awful. They take your order and then you never see them until they bring you your check. On this particular visit, the waitress that came to our table failed to turn on the cooktop causing another 15 min delay. The cook had come to the table only to realize the grill had not been turned in.
We have been going to Benihana Memphis f ...
We have been going to Benihana Memphis for over 20 years with no issues. It's our go to place when we need a good casual meal. There was a sweet sixteen party taking up 3 tables and the families were loud, rude to the staff and an adult woman at the table next to us swiped the sauce ramekins from the table.
Everyone at our table was uncomfortable. I know everyone has their own price range but we spent $170 with tax and tip. Not our best experience
We made reservations but has to wait an ...
We made reservations but has to wait an almost 30 minutes to be seated. The other people at the table had requested Eric to cook for us. We had to wait almost another hour. My grandson is 3. He was more than irritated by all of this.
Soup, salad dressing and ginger sauce no ...
Soup, salad dressing and ginger sauce not the same.
Celebrating a Birthday and no dessert was offered and had to find someone to take our picture. Seems to have changed for worst. Was a fav for Birthdays! Chef not as playful as previous either.
Absolutely the worst service ever. I don ...
Absolutely the worst service ever. I don't know who the manager on duty was but we had to run down people for drink refills. We also had to Remove our own dirty dishes just to have room to eat. Tony our chef was absolutely wonderful as always but everything else was terrible. Benihana has always been our birthday restaurant but no more. So very disappointed. The waitress did not even know the menu. We had a 12:30 reservation and did not get seated until 1:15. We were also told on the phone that we could not increase our party size because no tables were available for the additional people. Only 3 or 4 chefs were cooking and there were plenty of empty tables all around us. We won't be back!!!
Benihana has changed drastically in the ...
Benihana has changed drastically in the last few years, my wife expressed that she doesn't have to come back anymore and personally I feel the same. Benihana has put too many restrictions like to use the birthday promo another person has to buy an entrée what if you are single and want to dine alone. They are even rationalizing the garlic butter almost the cheapest product in the restaurant. We just don't enjoy like we used too.
The evening was fine except for our wait ...
The evening was fine except for our waitress who kept all of the change when a few of us paid in cash. When we asked her about it she replied "it was just a little change", she kept $0.86 from one person, $1.00 from my sister, and $0.31 from my friend. It is not the fact of how much she kept it is the fact that she kept it without asking or even waiting for us to give her a tip which we were going to give her. And the attitude about the amount she kept was very very rude!
This restaurant has totally gone down in ...
This restaurant has totally gone down in atmosphere, quality of food and dress code. There needs to be a dress code established in this restaurant. There were some customers that came in clothes dressed for a night club. The cook at our table has been there for 6 months. So there quality and taste of food was below standard. It is not his fault. We sat by two tables that was totally loud. The group did come by our table to apologize for their loud behavior. The management should get a better control of this restaurant. It has totally changed.
My experience was not the best due to ne ...
My experience was not the best due to new policies. There is a fee for garlic butter which is a condiment that was usually on the side. We were not aware of this until after the food was prepared. I had a party of 9 and we had to share a waitress with 5 other tables. I was so embarrassed because we were waiting for refills awhile. I will not return.
Disappointing outing at Benihana for the ...
Disappointing outing at Benihana for the 2nd time. Used to be a great spot to celebrate birthdays and other special occasions, even just the casual dinner out. Quality and quantity have dropped off the deep end. Location seems to be pulling back on both to possibly gain revenue.... Both this outing and several before, I could tell the restaurant was attracting obnoxious/loud crowds which just took away from the experience. Very slow service and no help to the cooks when they sought out errors on whoever gave them the orders/supplies for their respected table. Huge disappointment to what was meant to be a fun relaxing night out with family.
The service is horrible and so are the m ...
The service is horrible and so are the managers. For about a year I've noticed a dramatic change in the service. I complained to the general manager and manger both are very disrespectful and unfriendly. Until new management is brought in I won't be back.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.