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About Benihana - Houston
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Westheimer is a very popular family destination, located near the Westchase District and the Galleria Mall. Birthday celebrations are a must at Benihana where you will enjoy a complimentary sundae, Japanese song, and special photo to commemorate the occasion. Check out Happy Hour each Monday through Friday from 4-7 p.m. with great deals on cocktails and sushi, plus hot and cold appetizers starting at just $3.00.
Houston, TX 77042
Japanese, Sushi, Steakhouse
Hours of Operation:
Lunch: Monday - Sunday: 11:00 am - 3:00 pm
Dinner: Monday - Thursday: 3:00 pm - 10:00 pm, Friday - Saturday: 3:00 pm - 11:00 pm, Sunday: 3:00 pm - 10:00 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Chef's Table, Entertainment, Full Bar, Happy Hour, Non-Smoking, Takeout, Wine
Benihana - Houston Ratings and Reviews
The food was ok. The cook gave me a meal that I didn't order. When asked if I could just pay for the meal that was served instead of the meal I ordered (which was more than what I was given)... I was told no. They would fix the problem. Which was nice, but I had already eaten what I was served and had to wait for the other order to which I ended up giving to someone else at the table.
We were seated nearly 30 minutes after our reservation time. Our poor server was so busy and overwhelmed it took so long to get drinks. Sat idly for a long time before ordering. Salads were served well into the meal. Very rushed feel and dark, loud environment. Sugarland location is much more relaxing.
This was my kids birthday dinner, so they got what they wanted, so that's fine. My issues are with the food quality and price. They do not offer kids yakisoba, so they made us buy the adult platter, which is $18.50. My kids are 10 and we needed 3. They typically like the Yakisoba at Shogun, so I figured we were ok paying the price. However, I think they add pumpkin spice to it, which my kids did not like. The waitress saw they didn't eat their food, but no one asked why. We ended up paying $250+ for a six top with 4 kids. That's about double what Shogun charges, so we won't be back. I did the ink the soup and steak were better, but unfortunately those are my only two good memories other than the overly nice staff.
My experience has always been exceptional!!! Staff is always welcoming, always with a smile and with a great attitude . I bought my family here to celebrate my cousin Gabriel's 10th birthday this was his first time dining at this restaurant ; his experience made him very happy and wanting to go back very soon. Thanks again to ALL the staff at Benihana; for making my cousin 10th birthday extra special.
You have made an big impression!!!
I've been to several locations but this was my first time ar this one. Our cook was very poor. English wasn't good, the entertainment was lacking, he tried to perform a trick with the rice and bowl and dropped the bowl into the rice, the food lacked seasoning (everyone at the table passed around salt and pepper), our waitress was very slow to refill drinks. We left feeling like we wasted our time! This was supposed to be our late Valentine's Day dinner and it wasnt very pleasant. Also, the tables were way too close together.
A fantastic birthday experience for my daughters 23rd birthday! Such great energy, service and food! I can not rave enough about our chef Knoc!! Such a great fist time!!
Loved It.. food was exactly what we asked for.. Wine was nice and cold!
Kudos to you Benihana!
The restaurant was serving lunch however most of my party ordered from the dinner menu. The quality of the filet mignon was not up to par. Not sure if the lunch portions are different than the dinner portions. I'm not talking about size but quality of beef.
Service was slow.
Not much of a show.
Great birthday picture.
This was a great place to eat and now it is an overpriced restaurant. So noisy and horrible service. It took about 15 min to get started with the service, the noise was so loud the waitress would have to come around to our ears to hear what we wanted to order. They bring salad and soup that practically is thrown at you. No one cleans the plates up and we had to pile them to the side as the cook had started the main course. We are not finished with the main course and they bring the ice cream. Worst place to eat in Houston. Extremely expensive for what you get. I think you get a better dining experience anywhere else, even McDonalds.
First time at this location and I try not to be critical but for the prices (not ridiculous but not applebees) the service was horrible. The show was mediocre at best. We went there for a friends birthday and were left disappointed. The drinks were overpriced and underflavored. The food was prepared in weird order and some of us never received rice or offered desert. Drink refills took forever (if they ever came at all) and our waitress was just off her game. Besides the drinks taking forever, after our appetizers and earlier courses the used dishes were stacking up and never got moved. At a full table that gets really cramped and unpleasant. Was willing to give this restaurant a shot but there are better quality options at a better price.
I never leave bad reviews because I hate being negative but I really couldn't let this go. We came here for my birthday dinner and it was the second time I've been waited on by the particular individual that was our server. (She's an older woman/ cannot remember her name) I know sometimes with elders they can be snappy so I don't take offense to it , but this time - her attitude was more on the rude side. She was very impatient with all of the couples and then when i tried to use the gift card For my meal that I received, she refused honoring it - even after her colleagues told her it was valid. The way she spoke to me and her body language was beyond rude. I love birthdays and how fun and full of love they are which is why I picked this place for my dinner- I always loved the energy here even when we had her the last time , I just looked passed the negative.. needless to say I was completely floored by the night's ending. I was given a certificate for a complimentary appetizer and desert for my next visit but it pains me to say I will not be returning. This place needs to reevaluate who they have running the show and make sure their people understand what it means to have quality customer service and respect.
I have visited Benihana's several times in the past and I am mature enough to know that wait staff have off days as to be expected - they are human. The problem I had however was that, my companion and I seemed to be the only two people receiving the waitresses attitude. My dinner companion indicated she didn't like her tea and was told, "If she wanted to change it to another drink she would be charged for two." We both requested sriracha sauce (I was first), my guest was told, "She (referring to me) already have enough." I assume we were supposed to share. I ordered my dinner and asked for spicy sauce - as I have always done in the past. The food waitress brought out 1 small serving and the food preparer indicated I could only have the spicy sauce on my chicken. I still don't know how to feel about that. The final straw was the whole birthday ordeal. After celebrating 4 other birthdays (complete with song and staff) she asked me, "Do you want the song too?" There was another birthday at our table and she did not ask the gentleman this question; this is why I took offense to it. As I indicated above, I know that she is human and anything could have happened prior to my visit. Still, I could have been treated as the other guests were. To have her smile and ask the men would you like me to refill your drink and then walk off while I had an empty glass was mind boggling. I have morals and respect so I still tipped her but one thing I know for sure; she didn't deserve it.
I always have enjoyed Benihana! We went for Saturday lunch. As usual we arrived ten minutes early and were told that we won't be seated until our reservation time which was at 1:30pm and people who were walk ins were going ahead of us .
Once at the table and when the chef arrived he didn't seem to pleased or was tired when we told him we had ordered two rice he looked at us rolled his eyes and said "I know" in a stern voice.
Otherwise like I said I have always enjoyed eating here! This particular location I have always preferred to the sugarland one but with this attitude I think I just go back to sugarland .
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