Nearby points of interest
Nearby points of interest
About Benihana - Dallas
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. A visit to Benihana Dallas is like stepping into a Japanese country farmhouse among the bustle of the city. The restaurant is surrounded by a koi-filled lake. Guests cross a wooden bridge to the entrance and once inside, they are met with cordial greetings from the hosts. The restaurant consists of several smaller rooms which afford a sense of privacy; larger groups can opt for the four-table rooms located on either wing.
Dallas, TX 75251
Japanese, Sushi, Steakhouse
Hours of Operation:
Lunch: Monday - Friday: 11:00 am - 3:00 pm, Saturday - Sunday: 11:30 am - 3:00 pm
Dinner: Monday - Thursday: 3:00 pm - 10:00 pm, Friday - Saturday: 3:00 pm - 11:00 pm, Sunday: 3:00 pm - 9:30 pm
635 & Coit
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Non-Smoking, Takeout, Wine
Benihana - Dallas Ratings and Reviews
The food was good but the service was slow. The table beside us had kids and they were running around, yelling and the mother of one family refused to eat her food and made quite a scene. One of the children at the next table had a birthday and they sang happy birthday to her and made a big deal about it being her birthday. There was a young girl at our table with a birthday, an older gentleman who also was there for his birthday and I was there for a birthday dinner. Three of us with birthdays and we were never acknowledged and had to tolerate the noisy table next to us...the Dad was just as bad.
Service staff appears to have been cut back to a bare minimum however it is not uncommon to see staff standing around in the hall outside rooms. On our last few trips, and very much so this most recent trip empty dishes seem to remain on the table an extended time and in the limited space in the way. It appears one person now works multiple rooms and is possibly overextended. In past years dishes were taken as you finished with them. You are now alone with the chief during the meal with little opportunity to request another drink or other item. Seldom is an offer now made at the end of the meal for green tea, occasionally even for ice cream though they will get it if requested. Ice cream but not green tea was offered this last trip but then two at the table were celebrating birthdays. I think they now just want you gone so they can clear the table and have one less room to get to. The cook this night however had made a response to a customer regarding how many meals he cooked a night that they were extremely slow that night. The table show and food were still good quality. This is not your everyday restaurant by cost, and you would not expect everyday basic service. On my recent birthday, I decided to forgo the long drive in traffic, and atmosphere of the Koi pond to just eat at a Teppanyaki restaurant about 3-minutes from our house with as good food and show, and much better service. That is more frequently becoming my family's choice.
Once we was seated it took at least 15 minutes before anyone came to our table. Apparently no one was assigned to us, but we saw employees standing around looking. Finally this young man Kortex came and asked if we have been waited on. Since we told him no he decided to take charge. Kortex provided excellent service. He was professional at all time. He went above and beyond our expectation. If it had not been for this young man I don't think we would have come back. Thank you, Kortex!
This location had a different feel. The chefs didn't really put on the best show. Although, I like the individual rooms vs as open feel, the restaurant was dated and needs updating. The food was good, our Server was excellent, but again the Chefs were just "doing their job"
We came here with a gift card that we had purchased online from a reputable re-sale site where people can sell their un-used gift cards that they do not want (Card Pool). We have used several times before with no issues. After taking the checks the server quickly came back saying the gift card was not valid. We asked to the manager, who came back and told us yet again that the card was not valid, he did not even go back to try again. We ended up paying for the meal ourselves.
While looking up the restaurant after, I found another review where someone had the same problem at another location. Luckily Card Pool has good customer service and gave us a refund. I would not recommend Benihana. In addition to the gift card issue, the service throughout the meal was poor as far as customer service goes, while the food was okay you can go to non-chain hibachi restaurants for much cheaper and probably better food. I would also note the location is not very convenient and seemed like a not so safe area of town.
The menu has a large selection of great food. No matter what you are looking to find, there will be something to satisfy every palate. The chefs are true professionals and give the customers a great show, infused with some humor. I've never heard anyone say they didn't enjoy their dining experience at Benihana's.
It took us a while before getting seated and then waitress was a bit slow on taking order for drinks. The Chef was pleasant and knew what he was doing. The food was good, not great but filled us up. The price seemed too high for what we got. 2 adults, 2 children over $105 before tip. I recommend spend a bit more and take family to Medieval Times...
I have been to Benihana's several times but this time was enjoyable. Our chef was George and he was amazing. He engaged in everyone conversations and was just a joy. He kept us laughing. He didn't do the regular "tricks", he went above and beyond. Whenever I decide to come back, I would like for him to be my chef.
Hostess was too busy talking to other workers than greeting people as they came arrived. She never looked up. The two others standing there looked up but didn't speak. I said Hanes at 6:45 and then we went and sat down. Service was great once we sat down. Food was very disappointing. Chicken and shrimp had no flavor at all. We ordered noodles for our 2 year old and the chef cooked with butter and a lot of garlic. Our 2 year old does not like a lot of garlic. I think chef should have asked before to cooked the noodles. Overall, not sure we will go back.
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