Nearby points of interest
Nearby points of interest
About Benihana - Cherry Hill
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cherry Hill is located right across the bridge from Philadelphia, at Points Plaza, where Routes 70 and 38 merge. Enjoy a cold or hot sake in our spacious bar and lounge, or take a seat at our sushi bar for fresh nigiri and specialty sushi rolls. Looking to relax after a long day? Join us for Happy Hour, Monday through Friday from 4-7 p.m. for specials cocktails, sushi, and assorted appetizers. An 18% service charge is added to all guest checks for parties of eight or more.
Pennsauken, NJ 08109
Japanese, Sushi, Steakhouse
Hours of Operation:
Lunch: Monday - Friday: 11:00 am - 3:00 pm, Saturday - Sunday: 12:00 pm - 3:00 pm
Dinner: Monday - Thursday: 3:00 pm - 9:30 pm, Friday - Saturday: 3:00 pm - 10:30 pm, Sunday: 3:00 pm - 9:30 pm.
Happy Hour: Monday - Friday: 4:00 pm - 7:00 pm.
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Takeout, Wine
Benihana - Cherry Hill Ratings and Reviews
The floor was sticky, the bathrooms were filthy. The service was poor. They made us wait and we had a reservation. Had two tables and they served one table while the other table watched with no chef coming. My guests ended up leaving without eating. Ruined my sons 13th bday celebration. The manager was kind and apologetic and tried to make it right, but the evening was ruined. We will NOT return. I made the mistake of ignoring the poor reviews based on my previous good experience don't make the same mistake I did. Pick another restaurant. I hope the manager gets a new job at a restaurant with a better support staff.
Food took too long to prepare. Restaurant space was very confined and not very clean. Cart with food on it for another table was pulled up next to me while the food was being prepared. We then had to wait for that table to have their food prepared before ours could be prepared which was 1 hour.
We went there with the family (party of 8) for my wife's birthday on Monday. She was signed up for the chef's table birthday club and when we presented the $30 off birthday certificate to the waitress, said we could not use it because it did not have the bar code on it. We were very disappointed and will never go back. The cherry hill restaurant is old and run down.
I have been going to this restaurant for years and the service has gone steadily down hill. My family and I have eaten here probably 30 times and the service hit rock bottom two Sundays ago. From the time we arrived to when a chef actually came over to our table to cook was a little over 2 hours. The previous time was 1 1/2 hours. They are greatly understaffed and consistently overbook. The place always seems like it's chaos. Unfortunately, we decided that Beni's is a no go from now on. A shame. The food is really good.
everyone was very rude and was not willing to accommodate my party of 10. OpenTable did not specify that I needed to leave a deposit for a large party. I tried to explain it to the greeter but he was very rude. He made my family and i sit separately for my son's graduation😔
I feel that Benihana in Cherry Hill has really gone down hill. I have been going to Benihana for over 30 years and I was extremely disappointed. When we arrived, there was no one at the check in desk and about 10 people waiting around for someone. When the manager arrived to begin checking people in, she did not smile or welcome you once. When we got to the table, we were met with extremely poor service from our waitress. She gave a nasty look when you were ordering or asking for anything. She wrote down my order wrong and when I correct the chef before he started cooking, she looked extremely inconvenienced that she had to get the correct food. I was just extremely disappointed in the direction that Benihana has turned. Between the service and the quality of food, it's just not what it used to be. I will continue to frequent other sushi/hibachi venues instead.
Everything was great till came time to pay. Was sent a Birthday certificate to use. Attempted to use it and was told it had been used. Was embarrassed in front of all others at the two tables. Manager then continued to say he wouldn't honor anything. Told him was my first and last time dining here. Happy Birthday to me.
It was horrible it was my birthday, no show, no tricks no nothing! Another woman at the table ruined it for everyone she kept complaining and the chef had to stop so many times he couldn't do anything and he was annoyed which put a black cloud over the entire table.
I called the night before to place a reservation and they told me no reservations were available and that they were not accepting walk ins. So I booked a reservation for the following day through open table. When I arrived, a group of hostesses were at the front and I gave my name to which the hostess replied, "Oh I am so sorry we don't have you down". Then she said, "just kidding". I did not laugh or think it was funny and it came off as being very unprofessional.
Food was not that great, not very flavorful at all. I ordered the same alcoholic drink twice and it was completely different both times. Our tab came out to about $180 for a party of two; two adults and one child. I don't think the quality of the food or ambience of this restaurant justified the price.
In addition, the carpeted floors were extremely dirty and the high chair that was given to us had to be extensively wiped down (by me).
While taking a trip to the bathroom, I couldn't help but notice a hallway full of what appeared to be wet towels on the floor. I do not know what the towels were cleaning up, but it was a huge turnoff. If my husband and child were not already seated, I would have left but at this point, I was committed.
I will not return to this restaurant in the future. There are better hibachi sushi spots out there and I believe this restaurant is completely overrated.
We were seated immediately upon our arrival. We were not informed of what to expect or what was expected of us. We had not been there before and that made it difficult. There were no prices available so it made choosing dinners difficult. We were not advised that there was an extra cost for fried rice. Our chef, Salvador, was known to the other four people at our table and spoke in spanish to them most of the time he was cooking. The three of us were just kind of there. He performed his "act" well, I guess. He could not hear us asking/telling him things. I needed him to isolate my chicken from the shrimp due to my shellfish allergy. He just smiled and cooked them together anyway. Fortunately, my reaction was minimal as I took medicine immediately. We watched the chef from the next table and he interacted with everyone at that table continually, even the children. The food was good and I cannot complain about the general service. We were celebrating my grandson's 21st birthday and he was thrilled that your staff sang to him at the end of our meal.
We waited about 15 minutes passed our reservation time to be seated. When seated waited another 20 minutes for a waitress . Finally a girl came said she was new .... took a really long to order and get drinks. The entire meal was slow. It was our daughters birthday and they forgot the special singing and desert and slammed down the black bill folio . It had some one else's credit card in it . We flagged down the waitress and gave it back.. so they brought us another bill .. this too was the wrong one ( we didn't order sushi etc) flagged the waitress down again .. she said she was sorry and she would bring the right check ... so we finally get the correct check and I give her my credit card .. and we wait and wait and wait . 20 minutes goes by. I'm upset and I want my credit card back . I walk up to the girl at the door and she said the computer had frozen and we can't pay with a credit card. So I I got my card back and we scrapped up $265 plus a nice tip and gave it to the waitress .. she never even offered us a receipt for all the cash
We will not be returning to this Benihani.. service was very very bad . Slow and kinda of rude. We will spend our money else where .
We always loved it here. But it has gone way down hill.
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