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Nearby points of interest
About Benihana - Cherry Hill
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cherry Hill is located right across the bridge from Philadelphia, at Points Plaza, where Routes 70 and 38 merge. Enjoy a cold or hot sake in our spacious bar and lounge, or take a seat at our sushi bar for fresh nigiri and specialty sushi rolls.
Looking to relax after a long day? Join us for Happy Hour, Monday through Friday from 4-7 p.m. for specials cocktails, sushi, and assorted appetizers. An 18% service charge is added to all guest checks for parties of eight or more.
Pennsauken, NJ 08109
Japanese, Sushi, Steakhouse
Hours of Operation:
Lunch: Monday - Friday: 11:00 am - 3:00 pm, Saturday - Sunday: 12:00 pm - 3:00 pm
Dinner: Monday - Thursday: 3:00 pm - 9:30 pm, Friday - Saturday: 3:00 pm - 10:30 pm, Sunday: 3:00 pm - 9:30 pm.
Happy Hour: Monday - Friday: 4:00 pm - 7:00 pm.
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Wine
Benihana - Cherry Hill Ratings and Reviews
Worst experience of my life! Manager Jeremy completely unable to handle situations and offered up no resolution I had already paid the bill! There was hair in my plate upon arrival and we froze the entire time due to the vent being open. I spent $145 and have never been so disappointed. Take your money and time a go somewhere else! Not worth it all!
I tried this restaurant because I received a gift card. The waiter disappeared at the end of the night and someone else brought the bill. We were never asked if we wanted desert or tea. When I went to pay the bill I was informed that my $50 gift card had a zero balance. We asked to see the manager and had to wait 10 minutes. He did not offer any type of discount for the waiters lack of service or having to pay an additional $50 since the gift card did not work. Very poor customer service on his part and his waiter. There actions ruined our dining experience and our night. I would not recommend this restaurant to anyone!
I did send the corporate office an email today and they told me the gift card was defective.
They told me they are sending a replacement gift card for $100. I guess I will give them another try. I hope it’s a better experience - we will see
1. I was using my birthday coupon. The birthday coupon gave specific blackout dates of when the coupon could/could not be used. I presented my coupon and was told that I would not be able to use it. What is the point of printing the exclusions out on the coupon if you are still not going to honor the coupon.
2. After waiting almost an hour for a table. We waited another 10-15 minutes for drinks and then another 30 minutes or so for food. It was terrible. Two people (not in our party left). If you are going to be open on or around the holidays please staff properly. Poor example of customer service.
3. They ran out of food. They ran out of a specific cut of beef that I ordered. 20 minutes later they came back and offered me an inferior selection of beef, but at the same price of what I ordered.
Made the reservation months prior. When we arrive we were greeted and told it would be a few minutes and to wait. I begin to overhear from other patrons that they are out of steak. Word gets around and another family asks. The manager says yes, they are out-never received delivery. When he was asked if there was any compensation, discount, substitutions, the manager simply replied, "find something else on the menu without steak."
So, I go up to the manager, just to confirm and he gives me the same story. I ask why I wasn't told this when we checked in or why isn't there a notice, etc on the front door-we could have tried another restaurant. No compensation, not even a free drink or appetizer. It took over an hour just to get our drinks, appetizer, and soup/salad. The only thing that saved this evening was our chef, Luis. Great and funny guy.
We had to wait for half an hour even with a reservation. As we were seated, we were told that they sold out of steak, which was an ingredient to 2/3 of the menu. So we ordered the seafood plate and the shrimp, scallops, and lobster tail were all over cooked. It was an insult to the food. The experience definitely put a damp in the holiday spirit. There are better places to enjoy a good hibachi/teppanyaki. Benihana charges a premium for a bad experience. We will definitely not return nor recommend this place to anyone.
We came for Christmas for a late lunch since our original plans fell through and thought it could be a fun alternative. It was overwhelmingly meh.
For the price I expected better food or a better show with the food being cooked. Not sure if it was because we were there during lunch but it was nothing special. For 100 bucks for three people, I expected more.
Staff were polite so I guess that is good.
Worst hibachi I’ve been to. The food was bland and I was not impressed with the quality. Fried onions and a few zucchini is not an appealing or healthy vegetable mix. The food looked lost on the plate due to small portion and their ginger dressing was chunky. Not worth the money. Service was great- Waitess tried her best to please but she wasn’t apart of the kitchen staff unfortunately.
Benihana is a great restaurant! Food is always fresh and great. Chef Andrew is the BEST! He is very entertaining and will give you a great service! Unfortunately we had a Not so good server Destiny ! She wasn't checking on our table, we ate super late1 because it took her loooong time to bring out soup , which she basically through on our plates, spilling the soup! So our meal took longer because soup and salad came out late! Other than that Chef Andrew was great and food was delicious!
The cook was new. He was not skilled in the ways of the restaurant. He cut all of the meat and seafood in huge pieces which were very difficult to eat considering we were eating with chopsticks.
Server was also new. Very slow and inefficient in getting drinks and cleaning up dirty dishes. He took our birthday photo, but. Ever brought it to the table.
Another person at our table who wasn’t in our party took a fried rice that wasn’t hers. This left me without fried rice after the chef passed all the portions out. When he looked confused , She said she ordered white rice. He quickly asked someone to go to the kitchen and bring out more rice and chicken for me. I appreciated that but I was VERY upset management didn’t do anything.
We had reservations for 3 people to celebrate a birthday. When we arrived, Jeremy, the “manager,” tried to squish us into a table by putting 3 of us in less than 2 people place seatings (the other 5 people at the table were unfortunately obese and there was only 1 1/2 sears left. They could not even get our chairs to fit in and my mother who is 84 was pushed off of the table completely no matter how we tried to adjust seats. Jeremy knew he couldn’t get the 3 chairs in and was the most rude and obnoxious person I have ever met. He said he really didn’t care and if we didn’t like it to leave. My 9 year old nephew started to cry. We said he ruined my mother’s birthday, and he said “write a bad review.” It didn’t matter to him. An event planner, Brenda, saw what was happening and came over and put us at a regular table with 5 other people. Although she saved the dinner, we will not return.
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