About Benihana - Chandler
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Chandler is situated in the perimeter shops at Chandler Fashion Center, the area’s finest shopping mecca just off the 101 Price Freeway at Chandler Blvd. It is near the Chandler Center for the Performing Arts as well as the Arizona Railway Museum. Enjoy Happy Hour each Monday through Thursday from 5-7 p.m., and on Friday between 4-7 p.m.
Chandler, AZ 85226-5220
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:30 am - 2:30 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm
Monday - Thursday: 5:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm
101 Freeway Exit
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Takeout, Wheelchair Access, Wine
Benihana - Chandler Ratings and Reviews
The manager, waitress and chief we're al ...
The manager, waitress and chief we're all great and friendly as well as helpful. I like this Benihanas much better than the one in Scottsdale, this Benihana actually serves you hot soup and hot tea the way it's supposed to be served.
The cost would have been justified if t ...
The cost would have been justified if the service was better. Our cook didn't realize that our server hadn't brought out the food to complete our dish (steamed rice) so I literally had a plate piled with grilled onions and a chicken breast! We had to catch our server just to get one refill on water and simple drinks and we repeatedly had to ask to get the little table space cleared. It is a multi course meal the server should be available to clear salad and soup dishes before the entree is served. Not impressed and will most likely not visit again.
Took the in laws out to dinner and was s ...
Took the in laws out to dinner and was super thankful that the chef and our waiter were ever so attentive to their requests in Spanish! I love a company who values diversity and is always striving to make everyone feel included.
The initial customer service was good. T ...
The initial customer service was good. The hostess at the front of the house made accomodations despite me making a mistake with my reservation. Aside from that the meal overall was lacking. My partner ordered the salmon which looked frozen and the chef left it cooking very long along with my chicken as well rendering both dishes very dry and chewy along with the lack of flavor. This was my first time and the chef failed to mention that choosing fried rice on your 5 course meal instead of white would be extra. I later found out on the bill. For the amount we paid the portions were very small and had it not been for the sauces the meal would've been a complete dissapointment. Overall I left feeling like never again. To pay that much and receive unsatisfying food is not worth it.
We have been many times and was very dis ...
We have been many times and was very disappointed this time. Had a reservation for 5:30pm... got sat at 5:50pm... did not get drinks until 6:20pm. Rice was not done, chef broke a glass on the floor and it was not cleaned up. My husband sat and eat his dinner with glass at his feet. Did not receive refills on drinks. Overall a very disappointing experience and not one that we expect from Benihana
Our cook was awesome. Interacted with ev ...
Our cook was awesome. Interacted with everyone, very pleasant experience. Our server was not good. He was not checking up on our table, cook had to call someone to find him. Some of the other guests would get up and get their own refills. So that was a bit of a bummer, everything else was just excellent.
I have eaten at Benihana locations throu ...
I have eaten at Benihana locations throughout the US and really enjoy the flavor and freshness of Teppanyaki food. Their sushi is also very good. The Chandler, AZ location has always had the most consistent and friendly service of any restaurant my wife and I go to. We go there for family birthday specials or just to have a different meal. We visit 4-6 times a year and rarely face anything that would be considered a disappointment. I would recommend it to anyone, and often include family and friends to get a "full table" to enjoy the experience as a group. We are looking forward to our next visit and expect it to be as enjoyable as any other time we have visited.
the first thing the cook said was "it's ...
the first thing the cook said was "it's been a long day". There were no stunts like before. Humor was low. You can tell he was totally "burned out" on the job. since he said he's been working since 11am and not done til late that night. They are overworked and the quality has gone downhill. Our reservations was at 6pm and was told it would be a 10 minute wait, ended up waiting 30 minutes. They need to pep up their cooks to like their job and show it. This guy was ready to quit. I probably won't return until I read more reviews that they are getting better.
we had made the reservation on open tabl ...
we had made the reservation on open table for 1PM however they didn't have a table ready until 1:30pm which was frustrating. Then the chef didn't come out until 30min later so all and all the exp at Chandler was mediocre compared to Scottsdale where we normally dine.
I have been a Benihana customer for well ...
I have been a Benihana customer for well over forty years, it is my wife's favorite restaurant. When we get bad service, and we have, I let the management know what went wrong. This was a spur of the moment meal on New Years eve after a class, the restaurant was frantic. Our server was perfect, he could not have been better. Our chef, I was initially disappointed with, was a young oriental who at first didn't seem to have much personality. I was wrong, his show was over the top and his food was great. We were in Oregon and had what I thought was the best Benihana meal ever (tow years ago), this meal was every bit as good, maybe better. We generally go to Scottsdale as it is a bit easier to get to than Chandler, we will be coming to chandler much more often.
Thanks for a great meal.
We had a great time at Benihana Chandler ...
We had a great time at Benihana Chandler for my birthday! We sat in the dining room near the bar not at the hibachi table because we had a baby with us. Our server and the manager Sheree were very attentive and made sure we enjoyed ourselves were comfortable with the food and service. We noticed the manager was very hands on helping to seat people, bus tables, deliver food, etc. She modeled outstanding customer service! I would highly recommend!
The food was great, but our waiter was r ...
The food was great, but our waiter was rarely at the table and we ordered the lunch boat and it took nearly 20 minutes to get our white rice with our meal. We had to ask him two times to get it. Our drinks were rarely refilled. Service was poor compared to the past.
Our chefs lacked personal hygiene, his f ...
Our chefs lacked personal hygiene, his fingernails was filthy dirty like he worked at jiffy lube, not a restaurant .. his face was very dirty looking, if the restaurant wasn't so packed i would have asked to be moved ,, it was Gross
It was my daughter's birthday which we s ...
It was my daughter's birthday which we stated at the beginning since we had the birthday coupon. At the end of the evening when the server was taking ice cream orders and took pictures of the birthday people, she forgot my daughter's birthday and we did not get a picture. The server stated she would return to the table when I came back to the table. That never happened and my daughter was not very happy and I was also not happy. We specifically went to Benihana for my daughter's birthday.
The visit was horrible. Had a reservatio ...
The visit was horrible. Had a reservation and asked if possible to be seated separately for the occasion and was told they'd do their best. We ended up being put with a table of 5 touching elbows. Cook wasn't funny at all and didn't do anything spectacular. Not only that, there were 2 birthdays at the table but instead everyone but them got dessert and that was it. Not even a picture. Will not be back.
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