Love the off the grill food. Its always hot and fresh. The cooks are delightful to watch and have a great sense of humor. We were lucky to have a table to ourselves and Rueban was our cook. He was funny and a prepared a delicious meal. It was nice not having a crowd at the table. We really enjoyed ourselves.
I have been to Benihana's before and the food was much more favor-full. I was very disappointed at the taste of the Chicken Fried Rice, which we had Shrimp and Beef added, as well as the Steak & Lobster we ordered. We had all of these dishes before and we were quite satisfied with them, so we reordered them. But, our last visit made me regret that we chose Benihana for our dinner. It was not worth what we paid for the meal.
It was a amazing time once the chef and servers finally get around to u. Took about 2 hours after being seated and half of that was waiting for the chef. Servers were alright but not the best. Waited forever on check out and never got to go drinks like I asked. I work as a server and I know it can be hard but it was pretty slow.
My wife surprised me, with our family, for my birthday dinner. She signed me up for the birthday discount, which was greatly appreciated, since there are seven of us in our family. When we were seated, the hostess asked if it was a special occasion. We told her that it was my birthday, and she asked if we had a coupon. When we presented it to her, she said that it would not be valid for 24 hours. That was VERY disappointing, since that was the only reason that we were there. The food was good, but the overall experience was dampened by the disappointment.
We’ve always celebrated my daughter’s birthday at Benihana since 1980‼️‼️. This was the WORST celebration from START to FINISH‼️‼️
We waited for 30 minutes at our table before our order was taken. Our CHEF had NO personality ‼️‼️
One of the most important elements of the BENIHANA experience. Food was adequate.
We asked for clean settings which never came. Hot Tea was offered BUT NEVER DELIVERED‼️‼️
WE’ve always been given a BIRTHDAY photo taken by Lead STAFF......... NEVER TAKEN!!
Hostess was rude. We were early for our reservation and told them we would be at the bar. She then comes over and demands if we were still wanting a Teppan table or were we staying at the bar. She comes back and tells us to settle the bill as our table was ready. Ruined the experience for the night, especially the Teppan Chef was better than average.
Jeffrey was the best chef we have had when dining at Benihana! We will request him the next time.
The only complaint I have is the chef was 45 minutes late so it took longer than expected.
Our server was busy but wonderful, best part of the experience. We had a 7:00 reservation, were seated at 7:20, and the soup was served at 7:45. It was after 8 before the cook arrived. I'm diabetic and my blood sugar ran low while we were waiting. I had to go the bar to get assistance. As for the food, my wife's filet was overcooked; she wanted it medium. All of our vegetables were undercooked. Some of the shrimp hadn't been properly deveined. The chef said he'd worked at this location for 3 years; his food should have been much better, I think. We finally finished the meal at 9pm. Honestly, there are too many restaurants in and around Chandler Fashion for the food and service to be so lacking here. I don't think we'll be returning to this location.
We thoroughly enjoyed our visit. Our waitress/server and chef were exceptional. A lot of fun was had by all. We had to wait a little extra time due to the busy atmosphere, and maybe a shortage of chefs on the night we went. We were comp'd some appetizers, and we thoroughly enjoyed our time there, and our meals.
Thank you BENIHANA
Food was good but service was just okay. Chef wasn’t really in to it. He looked like he was just going through the motions.
Chandelier is far superior to Scottsdale for sure. Get a reservation, the time before this visit was a last minute walk in, the line was long so we decided to eat in the bar, this was a mistake.
On this visit we had an outstanding chef and the food and show were both excellent. Our waiter was a little slow refilling our drinks, and for what it cost to dine there, this is an issue.
I celebrated my birthday at Benihana. The waitress did a terrific job and the chef was great even if his shtick was full of bad puns. Lots of fun watching him prepare our food which was perfectly cooked and seasoned. Prices are a little high - this is probably only a good choice for special occasions.
Would have given 5 stars for service because our waiter was amazing, but the check in process was long and hostess didn’t communicate what was going on or why we had to wait
Kyle our chef was awesome !!!
Always love the show. The food is good and the new sake drinks were delicious.
Logan was a great chef and as a new one he did a great job!
great service great food. great cook great waitress
This was our first time there and we really had a great time. Our chef Kevin was entertaining and funny. I highly recommend Benihana.
It was a awesome birthday dinner
This was the first time that my experience was not good on May 23 2018. The fried rice didn’t taste right, the mushrooms weren’t cooked. We had to go order from sushi bar that was a lot better than our own service.
I come to Benihana’s on a monthly basis pretty much.
My party consisted of 11 people
My photo that was suppose to be a keep sake was blurry.
Could I get compensated in some way, please let me know.
Reservations were for 11:30am; didn't get seated until 11:55am and entire party was there. No explanation when asked, just they were not ready yet. Very frustrating when reservations were made and we needed to get back to work, thus making us late for 1pm meetings.
Took too long for cook to start and food was just okay.
The only thing that we were not happy with was the Cook took about 30 min to come to our table, and the waitress just kept saying he's coming one more minute
Everything was good except the chef overcooked my Tuna .
👏🏼 great service
Awesome cook. Good food, and great service
Ok, food was good but service was slow, had a reservation still had to wait for a table.
9 people at a table is too many. Steak was chewy. Sloppy Wet floor in kitchen Slow service. Wiping grill multiple times with a dirty cloth then putting food on the grill. Soup was watery with not many onions. Worst Benihana experience that I have had.
We always enjoy the experience at Benihana's. Food is great. Best Birthday reward program.
Nick was the best chef we’ve ever had!! Everything was spiced just right!!!
I’ve been going to Benihana’s since I was about 7 years old, I’m 55 years now. My mom use to bring me and my sister to the restaurant in New York City. So, although it’s not exactly the same as it used to be, I think I’m biased, and I love the food. Great food and drink, great place and even better when you get a great chef.
The server couldn't do any of the tricks he was trying and was very quiet. Not like the other servers getting the customers to laugh and be a part of it
This location is sooo much better than Scottsdale.
Great food and a great atmosphere. Had a Great time with the cooking entertainment. Thanks
The employees were very nice and welcoming. My family and I had a good dinner.
Chef Jupiter was the BEST!!