About Benihana - Atlanta - Downtown
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Just a 10-minute walk from the Georgia World Congress Center, Benihana is located on the ground floor (Level A) in downtown’s Peachtree Center Mall. There’s easy access from the mall and adjacent Hyatt Regency and Marriott hotels, or enter from Peachtree Center Avenue. There are many popular attractions nearby such as America’s Mart, Centennial Olympic Park, Atlanta Underground and the World of Coca-Cola, all easily accessible to Benihana on foot, by car or Marta Rail. An 18% service charge is added to all guest checks parties of eight or more.
Japanese, Sushi, Steakhouse
Hours of Operation:
Lunch: Monday - Thursday: 11:00 am - 3:00 pm, Friday: 11:00 am - 3:00 pm, Saturday: 12:00 pm - 3:00 pm, Sunday:Closed until dinner time.
Dinner: Monday - Thursday: 3:00 pm - 9:30 pm, Friday - Saturday: 3:00 pm - 10:00 pm, Sunday: 2:00 pm - 9:00 pm
Andrew Young International Blvd
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Beer, Takeout, Wine
Benihana - Atlanta - Downtown Ratings and Reviews
The food was excellent. Our chef, howev ...
The food was excellent. Our chef, however, was dull and boring. He was not ready to perform (cook) on his own yet. The service, otherwise, was great. I only went to a Benihana because my colleagues wanted to, but after this experience, I would definitely go again.
I come here often because I work in the ...
I come here often because I work in the Marriot and I love Hibachi; however customer service is awful and the wait times for table and food is extremely long. However, by reserving I was seated fast but we had to wait over 30m before the cook came out. Because of the customer service and long wait times, it has caused me to eat her once a month instead of once or twice a week.
I have been to other locations and this ...
I have been to other locations and this was by far the worst location I have visited. The server was average being slightly attentive, but the entree was disappointing. I have never found myself desiring steak sauce at a hibachi restaurant until now.
The food was just bad! The rice was not ...
The food was just bad! The rice was not cooked and crunchy. When we asked for noodles instead we were dismissed by the manager. They brought out more rice and attempted to cook it after we had received all other portions of our meal. The food was not seasoned well.
We were excited to visit this restaurant as the one in our hometown was closed but the experience was tremendously disappointing.
Poor Service. Initially our orders were ...
Poor Service. Initially our orders were taken promptly, then the waiting started (except drinks came pretty quickly). As we watched cooks finish at other tables, we still waited for our cook to arrive. One of the other persons at our table complained. Finally the cook came out, however his cart did not have everything on it. He put the rice onto the grill, but then had to leave because the vegetables and the chicken were not on his cart. He also got the onion prepared for the usual "volcano" presentation at these types of restaurants, but did not have a lighter on his cart, so he just did not do that routine. He gave the usual pre-cooking demonstration of utensils, but by that time all were just wanting him to start cooking after waiting 1.25 hours to get started. The folks next to us ordered lobster, and had to ask him to put back on the grill as it was underdone. To me the fried rice had much less flavor than usual, and I wonder if it was he was too much of a rush. My wife's shrimp was extremely salty. There was no post cooking demonstration like the other tables saw. Our cook obviously wanted to do the minimum to get by, and get done. The folks across from us had to leave before eating their full meal since it took so long and they have another engagement to attend to (they though two hours would be enough time, but it was not). I think this chain in considered top of the line for Japanese steakhouses, but they did not prove it this time.
I was so excited to eat at a restaurant ...
I was so excited to eat at a restaurant my parents have raved about for years. We were a few minutes early and got seated before our reservation time. When I talked to the server and chef about the foods that would make me sick, they were both well educated and helpful. While the chef was cooking, I could see the care that went into the order of food on the grill---nothing that would make me sick was on the grill before my food was prepared, and it was thoroughly cleaned between batches. I ordered the filet mignon hibachi lunch done medium rare, and it came exactly as requested. The food was delicious, but the restaurant itself was pretty loud, especially given that we were on of only a handful of tables there in the mid afternoon. Despite the noise, I intend to come back on future trips to Atlanta.
I love the food at Benihana and it is so ...
I love the food at Benihana and it is so much fun to have the chef at your table preparing the meal in front of you. I come to this restaurant for special occasions and just regular dining.
Every time I eat here the food is always awesome. This is easily one of my favorite restaurants.
I took my six year old daughter here for ...
I took my six year old daughter here for a special night out. The food was good , but overall the Benihana experience is not what it once was. In the past, the chef's put on much more of a show while preparing the food. Now they just do the typical onion volcano thing and that's about it.
Service was horrible. We arrived on time ...
Service was horrible. We arrived on time for our reservation and we waited 10 - 15 minutes before the host was available. Then he told us we would have to wait an additional 30 minutes in the crummy area near the bar and they could not accommodate our reservation. There were only 4 of us. The manager did not offer us a complimentary beverage and the were not interested in keeping our business so we left and went to Nakato which had much better atmosphere and great service.
I ask question about receiving email for ...
I ask question about receiving email for my birthday as I have not received in the last three years. You don't get your money's worth currently. The reservation was completed online however I called to let staff know I would be late in arriving still had to wait upon my arrival.
The chef was horrible. I think his name ...
The chef was horrible. I think his name was Musraf. I'm not sure about the spelling of his name, i just remember he said he was from Somalia. He was not pleasant at all. If he shows up at your table, I suggest you leave or ask for a new chef.
The food was excellent however, we made ...
The food was excellent however, we made a reservation but when we arrived, we were told it would be 30mins until we would be able to sit. It's not because there were large crowds, the restaurant was unprepared on a Saturday afternoon to handle accommodations. I made a reservation because my group was on a schedule to be at our next destination. I enjoy Benihanas but they have to be better prepared on holiday weekend.
Our experience here was awful. I made a ...
Our experience here was awful. I made a reservation for 4 for May 26th. I made this reservation a week before since we were all coming from out of town. When we arrived for our reservation, there was no one waiting at the front to greet/seat people. A few minutes later someone finally came by, only to tell us the chef was on break and we wouldn't be able to be seated for 30 minutes. We left and went to Gibney's Pub where we were seated quickly and had much better service.
Why allow people to make reservations if you, the restaurant, can't keep them? And why would one of the chefs be on break during peak dinner hours?
Needless to say I will never go back. And I will never recommend a friend or family member go here for anything.
We had reservations and STILL were sat f ...
We had reservations and STILL were sat for 48 minutes before getting a chef to even approach the table. I told the staff twice we were there for a birthday and we received no happy birthday acknowledgements. We also ordered to-go for a co-worker and her salad was missing after we asked them to make sure it was in there. Food is good but their service is never what it should be.
Poor service no one there seemed to want ...
Poor service no one there seemed to want to be there including the manager. Had a 4:30 reservation took a hour to be seated and served a drink and the restaurant was over half empty!
The waitress was left alone to wait a table of 8 and a table of 6 on her second day on the job Poorly trained and knew nothing about the menu!!
FROM START TO FINISH...DRESS ATTIRE WAS NOT FOLLOWED FOR OTHER CUSTOMERS .. it seems like anyone could of shown up from the streets and be invited in....BARTENDER fail to make drinks right...his solution was to give my wife some strawberry puree on the side to add to it....managers agreeing back and forth with customer...customer had to make a suggestions in order to continue with his anniversary ....will always remember this day for sure!
Not Good for Business Lunches
While I've frequented this Benihana's locations for years working in the downtown location, I was very disappointed on my most recent visit and certainly won't be back for lunch. We had a 1pm appointment. I was told we'd still have to wait 20 minutes initially. Clearly, I'm on my lunch break and had an appointment of which we were on time for. After complaining to the manager, we were seated at an empty table. I knew then we'd still have to wait for the table to fill up and a chef to be available. This location is ALWAYS short on chefs and have too many hostesses/servers. I then noticed the manager and team lacked the fundamentals of logistics and organization. There were people seated for "express" when they could of have seated with us to close out the table. I noticed a chef was going to a table with no reservations but had arrived before we did so got the chef first. Our lunch lasted 1.5 hour of which we knew what we wanted to eat, drink, and asked for the check right away. We would have done "express" but the limited options of what you can eat and even how my rice can be prepared takes away from the experience. Comparatively I might as well go the "Great Panda". Needleless to say, I did not enjoy my time there. However, as always, my food was good!
I made a reservation for some co workers and I to attend Benihanas for lunch. When we arrived the waitress informed me that she could not locate my reservation and I had to wait an additional 30 minutes which made me late returning to work. I will never return to this location.
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