Very bad experience. Waited over 40 minutes for our reservation. Once seated it took another 10 minutes for a waiter to come over. Then we finally ordered and received drinks and then waited another 45 minutes for a chef that never came and we had to leave and go somewhere else. Would never recommend this location to anyone
Hostess was extremely rude and unorganized . Overseated the restaurant and reservations were left waiting . Manager didn’t offer any compensations
Restaurant was not clean.. a long wait despite a reservation..
Bathrooms were filthy, service was terrible and VEEEEEEERY SLOW! Very disappointing!
Loved it! Great ambiance, amazing chef!
Service was great and chef was entertaining. Bath rooms were GROSS.
We use this location often but this time I was highly disappointed. We had a 4:30 reservation. We were not seated until 5:10 and did not have anyone begin to cook our food until 6:10. Highly unacceptable. My husband and I were taking our 4 year old to see Disney on Ice and wanted a nice dinner before hand. By the time we finally got to eat, we were so rushed that it was hardly enjoyable. More of eating as fast as possible to be at Phillips arena before 7:30. Will definitely rethink using this location again if I have somewhere I need to be afterwards.
Chef Keon was great, food on point was sat on time for reservation all good
For anyone who have never been to Benihanna, should experience it at least once...Amazing!!