About Benihana - Atlanta - Buckhead
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana is located inside the 285 beltway in the historical city of Buckhead. The restaurant is on Peachtree Street, just three miles south of Lenox Square shopping mall and the legendary Legoland Atlanta. For lovers of the theatre and the arts, Benihana is only three miles from Midtown, home of the famous Fox Theatre and the High Museum of Art. Benihana Buckhead features 19 teppanyaki tables where showman chefs perform nightly on the hibachi grill. Abundant free parking. An 18% service charge is added to all checks for parties eight or more.
Japanese, Sushi, Steakhouse
Hours of Operation:
Lunch: Monday - Friday: 11:00 am - 3:00 pm, Saturday - Sunday: 11:30 am - 3:00 pm
Dinner: Monday - Thursday: 3:00 pm - 10:00 pm, Friday - Saturday: 3:00 pm - 11:00 pm, Sunday: 3:00 pm - 9:30 pm
$30 and under
AMEX, Discover, MasterCard, Visa
Benihana - Atlanta - Buckhead Ratings and Reviews
I haven't been to this Benihana in years ...
I haven't been to this Benihana in years and was looking forward to my visit as I used to frequent the area and have always enjoyed my time. But my last visit - wow. This place has gone extremely downhill. Our chef was awesome, very funny and the food was delicious. But the service wasn't that good. The ambiance wasn't the same either. Benihana used to be a pretty decent place but now it has the vibe of Friday's. meh. Won't be back.
For this being my first time to a Beniha ...
For this being my first time to a Benihana I was quite disappointed, at least with this location. The dress code in place is not enforced by any means despite there being a sign when you immediately enter the restaurant. Service was a little slow; however, our Teppanyaki chef managed quite well despite several challenges of having to change his way of cooking the food and in what order due to others at the table with food allergies. That being said, I've had better from lesser known Japanese steakhouses, and left quite hungry at the end of my meal. I will not be returning to this location.
The Hibachi table concept has been copie ...
The Hibachi table concept has been copied over and over so this is nothing new. What needs improving is the overall experience. By that I mean, the ordering process, the attentiveness of the wait staff, and especially the check out process. I have never eaten at one of these concepts that did a good job of keeping drinks filled, asking if anyone needs anything and just providing a high level of good service in the casual dining segment. For example, my wife would have ordered a second glass of wine, but no one was around to take the order on a timely basis. By the time she is half through the meal, it's too late. You're leaving serious money on the table by not capturing this business.
The check out process by itself is so slow that I would seriously consider not coming back unless I just had time to burn. Finally, the cooking show by now is so over exposed, it needs to be updated. How many times can you expect patrons to come back and watch the onion volcano and the choo choo train thing? The chefs are talented, but you need somebody like Cirque to come in and update your presentation. It's dated and if you aren't careful, your concept is going to die a slow death. I know the Peachtree Street location has been there a long time so it will drive a lot of traffic just on that aspect alone, but just take some advice from a couple that dines out 2-3 times a week spending $50-$75 on average per meal.
I've been to this location several times ...
I've been to this location several times and this has to have been one of my worst restaurant experiences ever. The waitress was absolutely terrible. She made several mistakes on the order and the Chef had to correct it. The Chef, while cooking, had to clear the salad and soup bowls because she disappeared. She would disappear for long periods of time, so many times that the Chef had to inquire with the manager of her whereabouts. The Chef appeared to be overwhelmed by her lack of service to the point that he got the orders mixed up and served guests the wrong food. To top the visit off, the waitress used my card to pay for another guest's meal. Management offered no real apology, just reassurance the my card wouldn't be charged for the other guest's meal.
Service was not good. We waited 20+ minu ...
Service was not good. We waited 20+ minutes before a server came over to take our drink orders. We did not receive our soup/salad until the chef came out. At the end of the meal, I gave the server my credit card and she did not come back to the table until I flagged her down. She told me that she didn't have my credit card. She & the manager spent about 10-15 minutes looking for the credit card that I gave her. We were not given a discount for the distress that they caused. The manager gave me his card and told me to call him if unauthorized charges appeared on my card. I was not satisfied with this answer and I will not be dining at this location again.
This was the worse dining experience I h ...
This was the worse dining experience I have had in a long time. It was my parents' 75th birthday celebration (mom and dad). we had a party of 11. it took an hour to be seated despite having reservations. It took another 30 minutes just to get water. The service was horrible. The only saving grace was the chef. Chef Angel was awesome and entertaining.
Disappointed. Benihana chefs used to be ...
Benihana chefs used to be quite entertaining with their knife work and originality, no more. Quite boring actually.
The food was disappointing too. Overpriced and a bit too salty.
Servers were great, but it's not the Benihana of old.
I've been to this restaurant before and ...
I've been to this restaurant before and the food and service were usually good. This particular time they had some new chefs at other tables who were wayyyyyyy more entertaining. The only thing our chef kept saying was, "ooooooo garlic butter, take a picture." ThThe other tables were laughing and way more engaged than ours. So my suggestion to you is make sure you get the most animated chef they had. After a while my 2 year old started saying "ooooooo garlic butter," Cause that's all the chef ever said. Overall it was ok. There were three birthdays at our table. Needless to say, "party was over there." Nowhere near us. :(
Benihana is one big room and not very in ...
Benihana is one big room and not very intimate. The waiter and chef were very nice, but we waited an hour for the chef to even start on the grill which was way too long. Then, when the chef did come they had forgotten to turn on the grill so we had to wait another 15 minutes. The manager brought free sushi, but didn't seem to know what was going on and was not very apologetic. I would not recommend it to others, really it is overpriced and i would rather go to a different hibachi place.
I visited for my birthday. We were seat ...
I visited for my birthday. We were seated promptly which I was surprised because there typically is a few hours wait, however, we had to wait for 15-20 minutes before anyone came to the table to take drink orders! The service was horrible, he not only messed orders of people sitting at our table, he messed up the orders of the people sitting at the table next to us. The cook had to smooth over the situation and calm nerves. The evening would have been a bust were it not for the cook. He did a great job of keep spirits up! I've come to this location a few times and the service seems to just keep getting worse.
Normally our experience is great. Our re ...
Normally our experience is great. Our recent visit wasn't the best. Fast seating with reservations, slow waitress who stopped taking orders to give a waiting table their checks, our courses overlapped and we had to ask for the soup course and dessert. The chef was great as usual.
I love Benihana food however this restau ...
I love Benihana food however this restaurant was filthy from the bathroom without any toilet paper to the ceiling tiles that were soaked with water and were replaced while we ate. It had been getting bad over the years but it has reached an all time low. It will take a long time for me to go back again. It was just terrible.
It took as an hour and a half for lunch. ...
It took as an hour and a half for lunch. We received our soup and salad right away but it took another 30 minutes for the rest of the table to get theirs. After an hour and a half, I had received my steak which was doused in garlic butter but not my shrimp. Finally after complaining we were told there was a food allergy at the table and that was why our shrimp and scallops came last. No one told us this plus it still shouldn't have taken that long.
I normally go to the downtown location b ...
I normally go to the downtown location but decided to give this one a try for my grandson's birthday. We had wonderful time. Our reservation was at noon on Saturday and we arrived around 1145. We were immediately seated and fortunate enough to not have to share our table with anyone else. Our server was very pleasant and very attentive to our needs. The star of the show was our chef Nelson. He was very personable and we laughed the entire time. The food was wonderful and the atmosphere was great. I will definitely return. Oh, and of course we liked the free parking.
This restaurant has really gone down hil ...
This restaurant has really gone down hill over the years. The customer service is subpar. We arrived at 6:30 for our reservation and were not greeted by our waiter until 7:05, only after I went to the maitre'd stand and complained. The manager was rude. We did not receive drinks until 7:20. Save your money and go to another restaurant.
The ONLY problem that we had was the hib ...
The ONLY problem that we had was the hibachi where we were seated literally blew smoke in our faces - the 4 of us at that end of the hibachi were coughing and having some difficulty breathing - the family at the other end work at this Benihana and knew of this problem when the A/C is on - It was bad enough that IF we return, we will request another hibachi with better
ventilation - it could not be healthy !!!! Evidently, your management knows of this problem as the husband at the end of the table that was NOT effected said that it is a well-known fact!
Be warned it is very difficult to change ...
Be warned it is very difficult to change a reservation and if you are even one minute late they will cancel your reservation and you will wait and wait sometimes for well over an hour. Apparently it is ok for you to wait 15-30 minutes for a chef to appear!
The person who paid for the meal put $3. ...
The person who paid for the meal put $3.00 on the tip line to be deducted from her credit card. However, a 1 was added and it appeared to be a $13 tip. This was not correct and her credit card company alerted her of the issue. Additionally, we did not receive our soup and had to ask for it at the end after the meal was completely over and the table had actually been cleared.
We went to Benihana for a lunch before h ...
We went to Benihana for a lunch before heading to the High Museum. This is not the place you go if you are in a hurry. The service is a little slow but the food and 'entertainment' more than makes up for this! My kids and I really enjoyed our experience here. I have a VERY picky eater and he really enjoyed his meal and was making plans to return!
Staff wasn't the best we sat for 25 minu ...
Staff wasn't the best we sat for 25 minutes and no one came by to take our drink orders at least, it wasn't busy at all for us to get serviced poorly, the chef cooking our meal was the best part, he had a lot of personality and was great!
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