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About Benihana - Alpharetta
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Alpharetta is located a quarter-mile east of Georgia 400 “Hospitality Highway,” at the corner of Mansell Rd and North Point Highway, near North Point Mall. The Verizon Amphitheatre is only five minutes away. Our spacious restaurant offers twenty teppanyaki tables for hibachi dining and a large comfortable sushi bar with a semi-private meeting space. An 18% service charge is added to all guest checks for parties of eight or more.
Alpharetta, GA 30022
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:30 am - 2:30 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm
Monday - Thursday: 5:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:00 pm
Sunday: 3:00 pm - 9:00 pm
North Point Pkwy
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Non-Smoking, Takeout, Wine
Benihana - Alpharetta Ratings and Reviews
We had a reservation for 5:30 and when we got in there was no host to greet us. We stood at the hostess stand for about 5 mins before someone came over to ask us have we been helped. Finally someone comes over and still asks us to wait to be sat even though we had a reservation. Other than that the service was decent.
We've celebrated several birthdays at this location and never had a negative experience until this visit. It took 20 minutes to get our drinks, our chef was late, several requests made of the server took a very long time, and my glass was empty for most of my meal. The dinner took 2 hours and the bill was presented and paid before the birthday "celebration" was attempted.
First visit. We were a group of eight logged in by separate Open Table reservations. Sara, GM,
brought us all together and seated us on time. We all had different items from menu which were delivered with no mistakes. The show was reserved but entertaining. All food was prepared to our liking -- no complaints. No mistakes on separate checks. Server was very good.
Normally like Benihana, but not so much this time. It was my Mom's birthday that we were celebrating & my mine was the day before do we had a lot to celebrate. The hostess specifically asked us what special occasion we were celebrating, but didn't even tell our server or do anything for it so what was the point. Disappointing! Hostess never brought us Edamame that she suggested & we requested. Our chef was good, but food was average...nothing special. Kind of a ho-hum experience. Not very inclined to go again :-(.
Terrible - wait ed 10 minutes just for the hostess to come and seat us, meanwhile multiple employees just looked over doing. nothing. Service started off fine but once the main course was on our plates we never saw the waiter.
Go to Ichinan that is worth the money and they know service.
Slow, inattentive wait service. We informed the restaurant that we were there on a birthday, but got no special attention. We saw that other customers had birthdays recognized. Also, the chef was very basic and inexperienced, no flair, no special tricks or unique presentation that you would expect at a hibachi grill restaurant.
I was very disappointed for $200 we waited over an hour for a chef to assist us. I was very hungry when I came in and became so upset I barely had an appetite when I left. I was shocked at the type of service we received. I dont think I will ever visit this location again....
We had to wait almost 20 minutes to be seated although we had an appointment. That was disappointing but it got worse because after we were finally seated we waited another 30 mins for our chef to arrive. Fortunately he was amazing and saved the day. Food was delicious thanks to Maiz our chef!
It was My birthday. They didn't even acknowledge my birthday and I told the hosts. The cook dropped the fork then picked it up and wiped it off a couple times with a damp rag. The cook walked away from cooking to go get bowls. I had to ask for my ice cream and then the guy comes out and sings by himself. This was the worst birthday experience I have had.
My wife and I went to Benihana for a date night on 2/15/17 and our experience was not good. Our bad experience began when the chef was cooking the fried rice and placed it on my plate with a huge dollop of butter on top of the rice. I asked the chef if he could take the rice off and cook the butter into the rice and he proceeded to move the butter onto the side of my place. Next thing is when he was cooking the meat I asked for a little extra seasoning on the filet mignon and he proceeded to putting way too much salt and pepper on my wife and I steaks. At this my wife and I were unable to eat our meal so I called for the manager. She told me that he was one of her best cooks and couldn't believe that what I said was true. She said she would take care of us. We received the bill and noticed that she gave us a $20 discount. I'm not normally one to complain but considering how I spent a significant amount of money that night and my wife and I were both unable to eat our meals a $20 discount was a slap in the face. Needless to say we will not be returning to Benihana anymore. One of the worse dining experiences I have ever had.
We had a blast. Brought a new addition to our family there for the first time and she absolutely loved it. We also had the BEST chef Steve. He cooked for my wife and I on our anniversary 2 years ago at the downtown location and everytime we visit there we ask for him and would be told he was not there and Sunday there he was. Needless to say, our meal was outstanding and the kids were delighted with his antics and presentation. Will definitely eat here again
Our chef was wonderful! Our server was not. Sauces and rice came well after our food had arrived. Refilling our drinks from the bar literally took 30 minutes. My husband had to find a manager to ask for a fork and our server, yet the manager never stopped by the table. We will not return. Extremely overpriced for horrible service.
We love Benihana and have been at that location several times. The food is usually very good, I think that location is the one with the best chefs, specialli the Hispanic chefs, they are even better than a Japanese chef they have or had there. However there was a change of management in that location, they have new staff and the service has declined significantly. For example, before, once we were done with our appetizers, they used to remove the plates immediately and now we had to put the plates on the side, because nobody picked them.
Also, the person at the front, who greets the customers and find the reservations is very rude. We always make a reservation there and with the old management, the wait was 15 min maximum (with reservation) and now we had to wait 35 min and we saw a person from another party asking when they were going to be seated because they had a reservation and the person at the front said: "Having a reservation is not a guarantee that you will be seated at that time" and she was very rude. I would understand 10-15 minutes wait maximum with a reservation, because sometimes they can be a little behind, but more than 30 minutes is unacceptable. And also, reservations should have priority and right now they won't seem to have priority. I will probably keep going because of the chefs, but definitely will go less frequently and never for special occasions.
Sadly, we had too many issues at Benihana's in Alpharetta. To me, it seemed Management or owners see the restaurant as a Cash Cow, and don't care about the customer in any fashion. This is harsh words from me, as in all of my 46 years on this earth, I have never walked out of a restaurant. BENIHANA is the first! Of importance for the OPEN TABLE APP, Benihana in my honest opinion, does not care about Reservations. We arrived at 8:20 for our 8:30 Reservation. No Hostess was at the front desk until 8:35 and disappeared again for 10 minutes after checking people in... The two couples before us with 8:30 reservations were seated by 8:45... We were forgotten and people without reservations were seated before us. We were sat about 9:05... We left at 9:40, with waters and salads STILL NOT served at our table, and a chef going to a table sat 20 minutes after us. I'm sorry... Poor Service all around and the Manager honestly was clueless to what was going on, and he should be on top of the seating and moving of customers in and out of the establishment. Then, again, as we talked to him when we left, he seemed to be putting out more fires with customers than anything else, as there was a line to speak to him. What does this say about an establishment to you??? NOT GOOD!
We dined at Benihana for our son's 9th Birthday. It was his first time at Behihana. Our server was prompt and attentive and our Teppanyaki chef was fun and friendly. Our meals were quite good. Disappointed, though, that the hostess failed to communicate to our server that it was our son's Birthday even after speaking with her by phone and discussing it at our arrival. (Our OT reservation would not accept a modification for Special Comments.) Fortunately, our server heard the other party at our table wish our son HBD as they were leaving. She immediately arrived with an extra birthday surprise with a candle for our son and sang HBD . We will return for the great food and fun and communicate directly with the server for any special occasions.
I gave this location 4 stars instead of 5, because we made a reservation for 6:30PM but weren't seated until 7PM. Once we were seated, a group of folks who didn't have a reservation began eating before we did. We waited another 20 minutes before they assigned our table a chef. Besides the initial part, everything else was great! The chef was funny and did an excellent job at preparing our lobster tails and steak. Speediness is why I gave them 4 stars!
Garrido , our hibachi chef , was great at adapting to what the children found most exciting . Very good for a family feast feeling but where everyone has their own meal choices . special occasions are perfect . open festive atmosphere , reasonable price for time spent with customer and large amount of food
Hibachi side is not good for rushed meal or quiet conversations
Don't waste your time. 3rd time that we've had terrible service. And the management staff could care less. We had a 6pm reservation on a Thursday night for 4 people. Didn't get seated until 6:45. The manager Frank (name we were told by our Chef) was the rudest person I've ever dealt with in a restaurant. If it wasn't for my grandmother being in town we would've left. I've never been treated so terrible at a restaurant. Such a shame because it is good food but I will never go back because of the service. We've been to quite a few Benihana's around the US and this is by the far the worst one.
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