This is a terrible establishment. I went to this location last Friday night. The bartender who looked like Tara Reid served me a terrible long island. I took one sip of the drink and the drink tasted like juice. She stated there are alcohol pour limits (I understand but the drink had no hint of alcohol!). I asked for a remake of the drink and she refused. I then urged that I didn't want the drink and was not paying for a drink that could be remade with less juice. The customer service at this place is terrible. Being a person of color I have never experienced anything more degrading then sitting at a bar and not being acknowledged until practically yelling to be served.
On top of the awful experience I called the Bar today to speak with the manager who is just as rude and disrespectful as this establishment expressing my concern about being charged initially 10.92 for a glass of juice and then the price changing to 8.82. He told me to never come to the establishment again.
Never in my life have I felt so disrespected and I am not the first person to feel this way. Numerous people have told me this place is very discriminative toward black people but I finally saw it for myself. I hope this place gets shut down!
Sonny was my Server the last two times I've gone to Bar Louie's and he's very attentive to his customer but, not over bearing. The ambiance was outstanding! The only negative experience was that when exiting I believe it's ridiculous that you'd have to go all the way around to the other side to enter into the lobby where you pay for parking. My overall experience was great!
Went to Bar Louie for dinner with my girls to celebrate my birthday. The voodoo pasta is my favorite dish. Very nice environment, this was my second time visiting and my service was average this time however the first time service was excellent!
A miserable experience. We went for my sisters bday. Had a reservation, but they didn't have our table ready until an hour after our reservation. We were served with dirty water glasses (had pieces of lemon left over on the rim of the glass), and our waitress served my sisters 21st bday martini in a short, plastic glass that was half full.
Part of our group's food came out late but they comp'd the entree and offered a free drink to the people who did not get their food timely which was nice. We had a large group but it was so loud that I could only converse with those sitting right next to me. Cool atmosphere but for a large group, may not be ideal if you actually want to talk to the people you came with.
Service toast was very slow. Hamburger meat tasted "funny". Tater tots were fabulous! So noisy we couldn't talk even though we were sitting right next to each other. Decidedly a 30's something establishment.
It was a great night for me and for my friends. S'mores martini are the best! :)
My first time at this restaurant. The atmosphere and seating were great, but the waitress was awful. She asked us if we wanted our bill 3 times and looked at her watch each time. I finally gave her an eta for our departure. The food was ok, but the calamari and spinach dip were cold.
Not wonderful service, but the food and drinks were excellent!
Worst service ever - took the server 5 times to get the drinks right & they forgot one of our meals so we had to wait 30 mins for that, so we were all done eating by the time it arrived.