Nearby points of interest
Nearby points of interest
BAKU is a Japanese Robata-style restaurant that showcases outstanding Sushi and innovative Robata and Yakatori cuisine.
Charlotte, NC 28211
Japanese, Yakitori, Sushi
Hours of Operation:
Monday - Thursday: 5:00pm - 10:00pm, Friday & Saturday: 5:00pm – 11:00pm
$31 to $50
AMEX, Discover, MasterCard, Visa
Valet parking available
Banquet, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Non-Smoking, Outdoor dining, Private Room, Wine
Baku Ratings and Reviews
Not the same place it once was. Not sure if it's new ownership or just management, but way too noisy upstairs and down, and menu reduction/revision leaves fewer options. Food was ok, but not 10/10. Dined here since the place opened. Too loud to hear across the table. Food was slow to come out and 1/3 tables empty. Water glasses empty for long periods. Priced high, and at one time it was so unique and worth the trip. Sushi was great, but the overall noise level was so high it was not a fun night. You want techno with your sushi? Go upstairs. Not running back.
The service was excellent and the food was amazing. Had the best waiter who was very knowledgeable and friendly. This was our first visit but will become a regular. I give them a 9 out of 10 stars. Just need to add more side dishes to choose from.....GREAT RESTAURANT!!
Great location, but that's all it has going for it. Decor is plain.
Our waiter was pushy and arrogant saying that we need to keep ordering a lot of items because they are small and that eating there is an "experience". The place was nearly empty so our food arrived quickly. The snow crap roll tasted OK. The soft shell crab roll was tasteless and the seaweed wrap around the sushi was very chewy. The servings were very small, especially considering the price.
After we'd finished, our inattentive waiter returned and stared at us for 10 seconds or so seemingly expecting us to go into raptures over how wonderful everything was, but we've had far better sushi in Charlotte so that wasn't happening. The result was an awkward pause instead.
We had an experience there, but it was a bad one.
We were quite disappointed with our visit to Baku this time; the service was very slow and it took almost 30 minutes from the time we were seated and placed a drink order, to the drinks being delivered. Halfway through our meal, we asked them to close out our bill due to a 45 minute wait between tapas arriving. And, we had not been since they cut back on their menu which was also disappointing.
Our second time dining at Baku, and this time we brought dear friends with us who were visiting from out-of-town, who also happen to appreciate excellent sushi. Food was fantastic! Just superb. Ambience is amazing, as was our waiter, Matt. Excellent service and genuine care about our experience all around. Highly recommend Baku! It's a culinary adventure!
I go to Baku a lot. It's always great in every dimension. This time we had an older gentleman who was our server, and he seemed distracted and slightly bothered by the fact that we were there. One of our items came out very late, but it was sushi and the sushi bar was backed up so I understood that. Another non-sushi item never came out at all. Other than distracted, slightly disinterested service, the food was excellent as always. Definitely try the tuna rice crispy appetizer, and the scallop/duck pastrami foie gras. Unbelievable!
Good food, when it finally arrived. Ate on Saturday night, so of course it was busy. But does it take 50+ mins to make some sushi? Others around us arrived after us, ate, paid their checks, and left the restaurant. We only were served part of our meal, and waited, waited, and waited for the sushi. Have been to Baku a number of times, but will not be returning. They did take the sushi off the check, but not worth the wait.
The service at Baku is absolutely terrible. While waiting for our table which we had a reservation for, we went to the bar for a glass of wine. There were only 2 other people at the bar, yet of the 3 bartenders - not one would even look up to ask us if we wanted a drink. After waiting 10 minutes one of them finally decided to help us. Then our table was ready and it took at least another 10 minutes to get our bill, after paying, I was given someone else's receipt and not my card, so tack on another 5 minutes to sort that out. Our waiter at our table was friendly - but MIA most of the night. This was my second visit and most likely my last.
I have to say I was utterly disappointed in Baku. The drinks we ordered were average at best.
It took over an hour after ordering for our food to come out, the waiter brought the wrong thing twice. The food was not good at all, we ordered sushi rolls; something you would think a Japanese restaurant would be known for.
The portions were so small I was still hungry. I will never go to this place again, you pay a small fortune for crappy food, tiny portions, and the kitchen has no idea how to manage high volume customers. Do yourself a favor and go to O-Ku for delicious food and significantly better service.
This was a place I booked for a late Valentine's Date with my husband. I am a picky eater so he doesn't get to go to many places out of the ordinary. This place was great. I enjoyed my Jidori Chicken abreast and he loved the Wagyu Tataki Rolls; beef was atop bluefin tuna. Our server Jeffrey was great too! He was knowledgeable about the menu and made great recommendations. Baku is a good place for seafood lovers..remember Japan is an island, but there are selections for us none seafood eaters too.
Friday was our first trip to Baku. We had a horrible experience. The men at the table beside us were drunk, loud, and yelling the F-bomb every other word. We couldn't even talk they were so loud and obnoxious. it seemed to only get worse, as the one swearing cuss words, then broke his glass. Very expensive dinner to have to deal with that type of atmosphere. We complained to the waiter but there was nothing he could do -- he told us that the drunk guy was the owner. Wow. We immediately asked for our check. I hate I gave them any of my money. What a turn off. We will never go back.
We had the dumplings. Nicely hand made but were bland with no flavor. We also had the tuna which was decent but greasy??? Not worth the price.
Dinned her for a third time, this time during restaurant week. We were seated upstairs which is very lively, but may be a bit too loud for some people. Its definitely a more trendy feeling upstairs on a Saturday night. Music, bar and a lone tv in the corner. They did have the full menu available. We ordered pork belly and sea bass skewers, both were delicious. We also ordered the fried shrimp with wasabi dust and a spicy mayo dipping sauce. We also ended up order one of the queens feast sampler--Brussels sprouts, crispy calamari, and the salmon. All were good except the salmon was a bit over cooked for my taste. It can get pretty pricey. About $200 after tip with 4 alcohol beverages.
My fiancé and I LOVE Baku! It was the spot of one of our first dates and we've been going back regularly ever since. The atmosphere is super romantic, the food is exceptional and the service is incomparable. The manager, Justin, goes out of his way to make sure his guests have an awesome experience and he always treats us like gold! I don't have enough good things to say about this place.
Excellent Asian hot spot with a creative menu and an offering of hard-to-find drink options. Recommendation: try the Gold Sake, chilled. Sake was recommended by a knowledgeable server. Vegetarian options were there for my date and the portions and taste were on point. Ambiance works well for both a date and a group of friends or family. Show up around 8pm on a Friday or Saturday for a festive environment.
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