BAKU is a Japanese Robata-style restaurant that showcases outstanding Sushi and innovative Robata and Yakatori cuisine.
Japanese, Yakitori, Sushi
Hours of Operation:
Monday - Thursday: 4:00pm - 10:00pm, Friday & Saturday: 4:00pm – 11:00pm
$31 to $50
AMEX, Discover, MasterCard, Visa
Valet parking available
Banquet, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Non-Smoking, Outdoor dining, Private Room, Wine
Baku Ratings and Reviews
Best dining experience in Charlotte. The ...
Best dining experience in Charlotte. The ingredients and preparations can't be found anywhere else in town. The Robata grilled pork belly is a life changer. A bit spendy for routine visits, but worth every cent, every time.
First time visit. We had heard some comp ...
First time visit. We had heard some complaints about quality of service, but our server was attentive and responsive to our requests. Food was attractively presented. The real test of a good Japanese restaurant is how the simpler dishes are done, like sliced sashimi. It was not bad here, but unremarkable. A few of the more "composed" items were better. Prices seemed a little high relative to quality of food. Nice ambience. We especially liked the upstairs lounge area. Parking was a challenge - absolutely no spaces anywhere around this campus of buildings on a Friday night, and therefore we were compelled to use the valet. Having said that, it was a pretty fun experience for Charlotte, and we would return. We are admittedly spoiled by recent visits to sushi bars in Vancouver, San Francisco, New York, Boston.
Food was good, however overpriced for Ta ...
Food was good, however overpriced for Tapas. Being generous, the Service was poor at best. The menu is very confusing. We explained to the waiter we had never been to the restaurant and he didn't explain the menu or process. When we asked for recommendations, the only items he mentioned were the most expensive items on the menu. No other food item was mentioned. Waiter never checked on us. Food runners never explained the food or the pairings that were accompanying. The managers were amazing. Waiter took our valet ticket from us and never returned....thankfully, the fire alarm went off and we could retrieve our car without our ticket. Confusing and disappointing evening would be how I highlight our experience
The food is amazing - sushi, small plate ...
The food is amazing - sushi, small plates and dinners. Service needs a bit of help though. We were left alone at times for far too long. That left us waiting a very long time to order the next round of small plates or drinks. Our server also forgot to bring us things we requested. These service issues can be corrected if time is spent to correct them.
Had heard and read good things about Bak ...
Had heard and read good things about Baku. Food was excellent and came out fast. Our service was exceptional and the server was very knowledgeable of the menu and helpful in making good recommendations. Trendy place, a bit noisy, but tolerable. Will definitely want to make reservations as we did or you will likely be waiting at the bar for quite a while. Although the food and service were excellent, the prices are a bit on the higher side, but worth the occasional visit. There were two of us, so we ended up ordering a number of different items and shared them versus ordering single entrees - would highly recommend our approach as it allows you to really experience the extensive menu. Would highly recommend the Nigiri as well as the Tiger Shrimp and Pork Belly skewers. Pork dumplings were also outstanding.
Fantastic meal, great service, great dri ...
Fantastic meal, great service, great drinks. We loved our meal at Baku! Everything we tasted was wonderful, and can't wait to go back! However, it is an expensive place, not for everyday meals, and not for young kids. Our mixed drinks were excellent and we stuck with them, as the wine list was very pricey, probably overpriced. Enjoy the restaurant but pass on the wine unless they have a special price deal.
Charged the incorrect amount on the CC ...
Charged the incorrect amount on the CC and it was never resolved in a timely manner. Gave the restaurant every opportunity to resolve the issue but they failed. Not only did I have to call after my date attempted on her own several times to have the restaurant correct the issue. We ended up having to call her personal bank. I advised anyone eating at Baku to check the CC or bank statement after any experiences at this restaurant. However, the service and food was indeed outstanding but incorrect billing screwed up the experience.
We dined here for the first time to cele ...
We dined here for the first time to celebrate my husband's birthday! From the moment we walked in the door everyone was very attentive. The service, ambience, and food were all exceptional! This was our first but definitely not our last visit!
I have tried Baku several times now. It ...
I have tried Baku several times now. It is not a place I personally would choose to dine. I go because it’s a go-to place for a friend of mine. The food itself is very tasty. The portions are ridiculously tiny for the price, even for tapa sized plates. I find the service to be a bit elitist. Little things like lacking ice in the water despite asking for it seemed to be a big request that I never actually got. So the food; my friend orders their favorites and we share. The diver scallop: excellent but you split one scallop. It was fabulous though. The raw oysters: I did not try them but my table mate loved them. The lamb chop: perfectly cook and the best item I ate. The calamari: tasty but again only got 1-2 bites. So after those four tiny plates, a few drinks and we were looking at a very pricey bill and still hungry. Now, I am not a big portion eater. I always rather have quality over quantity. But leaving hungry after spending almost $200 and having so/so service well, I just find it unfortunate.
Baku has very good food, I would rate it ...
Baku has very good food, I would rate it around a 4.5, however the service and attitude of the hostess staff needs improvement, I would not rate it better than a 3. The presentation of the meal is exceptional. The chefs really go above and beyond to present your meal in a delectable, visually impressive art form. Be prepared to spend a substantial amount for your meal, this is probably the most expensive meal that I have ever purchased. If a restaurant is going to charge in excess of $100 per person, they should rate 5 stars in all categories (which is not the case). The restaurant atmosphere needs improvement and the temperature is too warm for patrons.
For the dollar, I am sure that I could find a better restaurant to spend my money.
Ok.. we do like Baku, but there is alway ...
Ok.. we do like Baku, but there is always a problem. When we walked in, the young guy standing behind the desk did not appear to happy to see us, and couldn't find our reservation. Then a girl standing nearby pointed to our name. oh, I got it.. we will seat you upstairs. I told him I prefer downstairs. Short one menu.. ask for another but he must have forgotten. Had to ask one of the waitresses.
It seems to me that the service used to have more personality. While the food was good, the service was dry.
The food was mostly excellent, the servi ...
The food was mostly excellent, the service was very good. The prices seemed a bit much, but the quality was high enough that it's probably justified. I'd say it's beyond the point of diminishing marginal returns for me, but might not be for you.
The food was good here but the service w ...
The food was good here but the service was lacking. The hostesses were a bit rude and dismissive. We had a reservation but had to wait almost half an hour before being seated. Our server seemed way too busy bartending and waiting tables to really give us the attention he should have. I did enjoy the meal but the rest of the experience wasn't good enough to bring me back or recommend it to others.
The wine list needs work because several ...
The wine list needs work because several are right off the Harris Teeter shelf and there is a
substantial difference in your price and that of Harris Teeter.
The bathrooms (women's) needs some repairs to the doors.
I may recommend this restaurant as a 1 t ...
I may recommend this restaurant as a 1 time, special occasion spot. Everything was delicious, but you got so little for the price, it really isn't worth going to more than once. I got several plates, spent $50 before tip, and was still hungry when I left. If the food was more reasonably priced, I would definitely consider going again.
I took my husband there for his birthday ...
I took my husband there for his birthday dinner with friends. It was also Queens Feast. We LOVED IT! I can not say enough about the food, the service and overall experience. Although it was Queens Feast we did not use that menu. Instead our server (can not remember her name but SHE Rocked!!) said she could build us a menu for not much over the QF menu prices. What better way to enjoy the food than to let someone who works there pick your dishes. She did not disappoint, it was all wonderful. Loved their huge selection of Saki and great cocktails. We cant wait to go back and will be back soon.
We enjoyed our dining experience at Baku ...
We enjoyed our dining experience at Baku. However, the air conditioning, although working, was not cool enough. To our server's credit, he did lower the temperature, and although somewhat cooler, the space was never completely comfortable.
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