Outstanding service. Attentive without being overbearing. Recommend whiskey, rye, and bourbon pairing with assorted chocolates for desert. Very interesting juxtaposition of flavors.
AWESOME EVERYTHING WAS GREAT CANT WAIT TO GO BACK AGAIN
Enjoyed a very good meal here. I had the tenderloin and it was delicious. My friend has salmon and loved it. Service was very good.
Very pleasant surprise. Restaurant has really upgraded quality since the last time we were there.
A nice place for dinner. The food and service were very good.
2 of my adult kids birthdays. Also had Grandkids. Nice variety of quality food choices. Food prep people and our server were so engaging and fun. Musician who plays both trumpet and piano ( at the same time!) was very good and spent time with my musician Grandson. We have a home in Fontana and have had up and down experiences at the Abbey in the past. Over the last 18 mos- 2 years they have really picked up their game in all their offerings. We find ourselves there more often. Brunch was great.
On a girls spa weekend and we all had a lovely time at this restaurant. Our server was outstanding. He knew about all the items on the menu, gave honest suggestions, and answered all of our questions. The food and wine were delicious and I thought fairly priced for the type of restaurant it was. We will be back!
Lovely piano playing in the background while we ate. The ambiance was cozy and romantic we faced the waterfront. We did do the prime rib buffet and loved the oysters, crab legs, and desserts. The prime rib portion I chose was a bit fatty but it looked like most people were enjoying it. Staff was excellent and I would highly recommend reserving a space to ensure there is no wait.
We dined here two evenings while staying at the Abbey Resort. Our steaks were terrific and the raw bar was very good. The Saturday night prime rib buffet was also good. They have a nice wine selection and the service was good and friendly.
Prime Rib buffet was delicious!
We made a reservation for 8:00. They told us the table was not quite ready yet upon our 7:55 arrival. We were told to wait in the bar and they would come get us when our reservation was ready. (There were plenty of open tables at 7:55). In the bar we met a few people that were waiting for their 8:30 reservations. I went back up to the hostess at 8:15 and was told to continue to wait in the bar as they were not quite ready. At 8:30, after the people we met in the bar had been seated, and the people in front of us in line whom just walked up to the counter with no reservation were seated, we were given one of the open tables right next to the hostess stand with no apology or care for the fact we were being seated a whole half hour late.
Our waitress, Carole, was great and the food was excellent! This made the experience a little better, despite my POINTLESS reservation.
Stayed at the Abbey for 1 night and ate at 240 west. We opted for the prime rib buffet, which included crab legs, both of which were delicious! Been coming to the Abbey for years. Its a great spot, lovely room and pianist with fireplaces and pretty views of Lake Geneva! Ate here from breakfast too, both of our servers were outstanding! Very attentive and bought us drinks on the house! We'll be back!
The food was very good, our server was very friendly but it was a very slow meal service. It took two hours and that was without apps or dessert. I’ll be back but will make sure it’s when I have nothing else going on.
We started off with a great experience, but as the restaurant got busy our waiter was not following up and we through last part of dinner and desert without a check in. Missed having coffee with my desert ended up just getting check with was a long process as well to get and then also to wait for paying.
I get it’s busy but it’s Saturday should have been staffed properly if that was the issue.
Food was just okay, nothing outstanding. Service was fine.
Food overall was pretty good. Would be nice to see more options for brunch than the same ones over and over again.
Waitress had little knowledge of what was offered. They served Lox and Bagels w/ no cream cheese!! Who does that!
We were here for the breakfast buffet on Christmas Day and considering the reviews, we were a little dissapointed. The food was okay - typical breakfast fare (sausage, bacon, hash browns, scrambled eggs) and then prime rib, fruit and vegetable salads, belgian waffles and cakes. The prime rib was great. Also enjoyed the omelette station. The guys serving the prime rib and waffles were a hoot and looked like they were having a jolly old time.
The restaurant was amazing! Such a relaxing atmosphere. Elegant yet comfortable at the same time. Our waiter, Edward, was professional and knowledgeable and very accommodating to special requests. We will definitely be back again to try some more of the menu!
We have been dining at this location for many years, we decided to return for Christmas Eve dinner. The on-line menu listed full menu plus a select 4-course meal. When we arrived we were told there was only the 4-course meal (and children’s menu). The service was slow and painful, the portions were meager at best and the staff informed us, after the menu switch, there was not bread service. What?
It was Christmas Eve, no options to leave, so we endured two hours of poor service and food.
Wonderful time . Was there with my Girlfriend. Fantastic food and great service
We celebrated our 40 anniversary at the Abbey. Decided to eat at 240 West having never been there. We were so pleased that the food was delicious, reasonably priced and the service made us feel special. Our server was amazing. She even brought us 2 glasses of champagne! I would definitely recommend!
Came for the oysters and seafood on the Saturday night buffet. Loved everything - only thing is the oysters could have been a little fresher. Still, it was most enjoyable, and relaxing. Our waiter was the best waiter I have come across in a very long time! He knew the menu like no other, along with offering specials and upselling, and was most polite, very nice, proper, helpful, and I wish I knew his name to tell you because he should be commended. I know how difficult it is to get good or even great service these days so keep this nice young man - he's one of the best, you're lucky to have him! We sat by the window, a table of four which included a four year old girl and our whole experience was terrific. Thank you!
The Saturday night Prime Rib Buffet was fantastic, and I never even had any Prime Rib. It was all good, but my most favorites were the salt encrusted baked potatoes, crab legs, salad bar with the fresh walnuts and the Best Pecan pie I’ve ever eaten.
We make an annual trip each year to this restaurant for Sunday Brunch to see Santa, listen to the amazing piano player ( who can play the piano and trumpet at the same time), and have a great meal. It's our family tradition before heading out after brunch to cut down our Christmas tree at a nearby place. The brunch has always been delicious with a variety of foods including an omelette station, carving station, sweets table and hot and cold entrees. Santa is there to talk to the kids in a relaxed atmosphere and each child receives a candy cane from him too. I can't speak about brunch at other times of the year. Menu options are also available as well as the brunch. The dining room overlooks their harbor and Lake Geneva which is pretty.
We were celebrating our anniversary & were looking forward to a slow paced dinner. When we arrived at the hostess stand there were 3-4 young staff members engaged in a personal discussion. It took several moments to get their attention. Our waiter was very nice but wanted to rush us through our dinner due to the late hour, 8:00PM, of our reservation, the restaurant closed at 10:00PM. We informed him that we would like a few moments to enjoy our drinks. The drinks were watered down w/ little flavor. My cosmo had so much water in it that the water was actually floating as a layer on top. We ordered the Prime Rib buffet, which included snow crab legs, fish, baked potatoes, pasta, salad, cheese bar, oysters on the 1/2 shell, & dessert bar. The lettuce was wilted, the cheese had been out so long that it was dry, the oyster bar had barely enough ice to keep the oysters cool, the items on the main buffet were barely warm & the desserts were dry & tasted old. The prime rib itself was good & the gentleman at the carving station was very funny.
It was our first visit. We came to celebrate my birthday and were not disappointed. Service was attentive but not intrusive. The server certainly knows the menu and his suggestions were helpful. Everyone enjoyed his or her meal. The Chilean Sea Bass was perhaps the best I've had. It was our first visit, but not our last.
The food was delicious, love the peach and goat cheese starter salad, very unique combination of flavors. Had the divers scallops which were as usual delicious. Nice wine selection, great service.
When we arrived we were told that our server would be with us shortly and to be patient because they were busy(the restaurant was barely half full). It took 15 mins for our waiter to come to our table. When I️ asked the server what beers they had on tap he was fairly snippy when he told me they do not have beer on tap. Then seemed annoyed when I️ asked what beer they had in bottles. After ordering, it took almost 45 minutes for us to get our soup, salad and our apatizer. At this point my son(a toddler) was losing his composure so we asked to take it to go and for the bill. Once again our server seemed very annoyed. Finally when I️ tried to pay with a Visa prepaid card I️ was told they don’t take gift cards. Needless to say, I️ would never consider revisiting this restaurant.
Medallions were burnt not charred. Tasted burnt. It was taken off of the bill, of course, but a manager never came over. Waiter asked us about anything we were celebrating (50th birthday) and he did nothing for it!
My wife and I chose 240 West from the list of restaurants participating in the 'Dine Around the Lake' event in Lake Geneva, WI, and we were very pleased with the menu offerings. We chose different appetizers, entree's and dessert so we could experience all the Chef had to offer.
Everything exceeded our expectations!
We got the Prime Rib buffet. The beef was excellent, but the crab legs were hit or miss. The first few plates my husband got were dry, but when they put out a fresh batch, he said they were excellent. The rest of the selections were very average. I’ve had better buffets! I’m wishing we had ordered off the menu... the food at the table next to us looked amazing!
We spent the night at the Abbey Resort for our 20th wedding anniversary. We spent the day at the spa and didn't feel like venturing out for dinner. We made a reservation 240 West for dinner. Knowing it was a quiet off season Wednesday night, we weren't expecting too much. We were pleasantly surprised at what a great experience it was! Our server was fabulous - top notch. We had a great bottle of wine and entrees were really superb. The chef even insisted on preparing another portion of salmon for my husband after realizing he had ordered it medium rare (even though the first portion was great). They topped it off with a complimentary dessert and two glasses of champagne! We will definitely be back.
We were pleasantly surprised by the choice of entrees for their buffet. Also, our waitress was very pleasant and we shared stories of favorite wines and Our longing to return a certain west coast wine hub.
We won't be going there any time soon. almost 2 hrs. to be served and the waitress chuckled
and said we should have had the buffet. DON'T WASTE YOURE MONEY ! We refused to pay and
Went for an 80th Birthday celebration with immediate family of 8. They put us in the *private room* that had absolutely stunning décor and the ambiance far exceeded my expectations! Our server JAMIE was the BEST OF THE BEST! She was, personable, courteous, efficient and friendly to mention only a few! All 8 of us were impressed - keep up the good work, JAMIE.
When I first called to make a reservation, they mentioned to me that the private room was available, otherwise I would have had no idea - The manager Daniel was also most accommodating . We went in early to put a few decorations up, we were really early as they were still setting up the room, we sat down and the waiter brought us waters while we waited - basically 1 minute.
The Food was great, while having a good selection to choose from - but the staff was absolutely the BEST :)
240° West has been nothing but an amazing experience every time we go. Our waitress Nicole was PHENOMENAL!! She made our special night even more special
Manager chased me through the hotel embarressing me in front of my guests and others. All because I parked in a legal spot that was not marked valet only. And manager did not like being told no. Was so pathetic he had to call security who was most polite and saw nothing wrong which enraged the manager. All done for us to aarive for a 6:30 PM reservation with no one else in entire restaurant. You decide, I won't be back.
Absolutely wonderful brunch. Top notch food, atmosphere and service.
First and foremost, let me say that this venue is beautifully located on Lake Geneva. We were a bridal party of 6 and opted to have brunch here before our spa treatments. The food was delicious! From the fresh omelettes to the tasty little jams on every table. Everyone thoroughly enjoyed their meals. What we did not enjoy was the attitude from our server Samantha. She was inattentive, unwilling to ask if my friend order the Challah bread (even though it was on the menu), and rolled her eyes when we asked to split our check given that there were 6 of us. We literally had to flag her down to get our check because she basically disappeared and started avoiding our table. I do not think anything we asked was unreasonable and frankly we were there to celebrate our friend Megan's wedding. And this experience sort of soured our morning. She basically threw the check down and was upset we asked for split checks. How is this a hard task? How is it a hard task to remotely be nice to your table?