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The Cafe - Hilton Americas HoustonReservations
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The Cafe - Hilton Americas Houston Reviews List
The Cafe - Hilton Americas Houston
Serving traditional American cuisine with local flair, The Cafe offers a colorful, open-air setting for all day dining. Start the day with the famous Breakfast at Hilton buffet or order from the delicious variety of items on the menu anytime.
See more The Cafe - Hilton Americas Houston details
21 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.8
/
5
Rating Breakdown 21 reviews
5 stars
(7)
4 stars
(5)
3 stars
(6)
2 stars
(3)
1 star
(0)
Food
(Very Good)
3.9
/
5
Service
(Very Good)
3.9
/
5
Ambiance
(Very Good)
3.6
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- great for brunch(9)
- kid-friendly(5)
- good for groups(4)
- special occasion(4)
- romantic(2)
- great for lunch(1)
The Cafe - Hilton Americas Houston Reviews List
Review 1 for The Cafe - Hilton Americas Houston
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Our family came here for Easter brunch. The food was great and the staff was very friendly. Everyone had a smile on their face and the staff that was attending buffet spread was very helpful. Not sure how often they do special occasion brunch buffets but we will definitely be returning!"
Dined on 03/31/2013
2006
Special Features: good for groups, great for brunch, kid-friendly
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Review 2 for The Cafe - Hilton Americas Houston
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Excellent presentation and buffet selection. Very helpful and attentive staff."
Dined on 03/31/2013
2001
Special Features: great for brunch, kid-friendly, special occasion
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Review 3 for The Cafe - Hilton Americas Houston
Overall rating
(Good)
3
/
5
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We arrived there on time, but waited 10mins to get seated.
Too many guests, and the waiters/waitress couldn't pay too much attention to each table."
Too many guests, and the waiters/waitress couldn't pay too much attention to each table."
Dined on 5/15/2013
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Review 4 for The Cafe - Hilton Americas Houston
Overall rating
(Outstanding)
5
/
5
Will be back!
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Waiting staff were courteous and the food was great. Will be back!"
Dined on 5/12/2013
Special Features: romantic, special occasion
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Review 5 for The Cafe - Hilton Americas Houston
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Went in for Mother's day and they had a nice crowd. We had to wait a little bit 5- 10 minutes before checking in due to line but was seated immediatly since we had reservations. They had kid friendly food selections as well as adult fare on the menu so there was something for everyone. Th eFloor Manager as well as a chef came around to each table and made sure everyone was happy.They then provided my Wife with a Rose which was a very nice touch. We would consider going back again and recoomend to family's with or without kids."
Dined on 5/12/2013
Special Features: great for brunch, special occasion, kid-friendly
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Review 6 for The Cafe - Hilton Americas Houston
Overall rating
(Fair)
2
/
5
Not Ready and Not Worth the Cost
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"When we arrived we were seated in a room with two large oval talbles that coild sest 8. The tables were not set, so we had no silverware. We did not know who our server was and did not see our server for about 10 minutes. The table next to our was being set firt even though we were already there and had no silverware. We served ouraelvrs coffee and water. Even after a staff member began helping and getting us silverware it came slowly; first the dessert spoon, then a salas fork, then a knife, yhen a second knife and so on. This continued through our second trip to the buffet.
Alos, the wait staff had no idea who was to validate our parking. Finally our wait persin took our parking ticket to the front desk and got it validated."
Alos, the wait staff had no idea who was to validate our parking. Finally our wait persin took our parking ticket to the front desk and got it validated."
Dined on 5/12/2013
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Review 7 for The Cafe - Hilton Americas Houston
Overall rating
(Outstanding)
5
/
5
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Our first time at the Cafe was for Mother's Day brunch. The food was outstanding, as was the wait staf."
Dined on 5/12/2013
Special Features: great for brunch
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Review 8 for The Cafe - Hilton Americas Houston
Overall rating
(Good)
3
/
5
Mother's Day Buffet
Food
(Very Good)
4
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"The service in the beginning was horrible. We stood in lines (multiple) for over 20 minutes waiting for our table. The hostess did not seem to know what she was doing. Once we sat, it was another 5-10 minutes before we were acknowledged. From this horribly rocky start, the meal went very well. The service became very attentive and the food was very good for a buffet, which is very difficult to keep the food fresh. Aside for the very troubling start, it was a very good meal."
Dined on 5/12/2013
Special Features: great for brunch
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Review 9 for The Cafe - Hilton Americas Houston
Overall rating
(Very Good)
4
/
5
Not good choices for noise
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Not good choices for noise rating - We were in a closed room and it was still extremely loud."
Dined on 04/25/2013
2013
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Review 10 for The Cafe - Hilton Americas Houston
Overall rating
(Very Good)
4
/
5
We are repeat customers, having
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We are repeat customers, having spent Easter 2011 and Mother's Day 2012 here at the Cafe. We decided to dine at the Hilton this Easter, and thoroughly enjoyed the experience yet again. My dad and husband were a bit miffed that there was no prime rib (only rack of lamb), but the gorgeous macarons on the dessert table more than made up for it."
Dined on 03/31/2013
2005
Special Features: good for groups, great for brunch
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Review 11 for The Cafe - Hilton Americas Houston
Overall rating
(Outstanding)
5
/
5
We were very impressed with
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We were very impressed with the head chef with his introduction to the table. The food was excellent!"
Dined on 03/31/2013
2007
Special Features: special occasion
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Review 12 for The Cafe - Hilton Americas Houston
Overall rating
(Fair)
2
/
5
Food was bland, nothing special
Food
(Fair)
2
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
"Food was bland, nothing special about this place. I suggest going somewhere else Downtown for a much more memorable experience."
Dined on 03/30/2013
2009
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Review 13 for The Cafe - Hilton Americas Houston
Overall rating
(Fair)
2
/
5
Over priced lunch buffet
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Average food for a very expensive price. Lunch buffet had very limited selection and the cost of 22 dollars ( tax included) was a bit much. Would definitely not recommend"
Dined on 03/07/2013
2011
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Review 14 for The Cafe - Hilton Americas Houston
Overall rating
(Good)
3
/
5
Return Customer, Never To Return
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"The service was sloooow! We made reservations for 6 and we had to be next door at The Toyota Center at 7:30. We did get out of there in plenty of time don't get me wrong, but it took a while for us to get started with the ordering. I had an initial feeling that this was not going to be top of the line staff. It's a shame because I've eaten here two other times and I was left with a very positive impression. I wasn't sure what the problem was. We decided to split one entree. I was afraid to spread out the evening with appetizers, salads, entrees, and dessert. We waited forever for someone to come by our table during our meal to get drink refills, which was just tea and water. I just expected the service I'd had before and was disappointed."
Dined on 02/21/2013
2007
Special Features: vibrant bar scene, late-night find, romantic
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Ratings-Only Reviews for The Cafe - Hilton Americas Houston
Based on the average of (7) ratings-only reviews
Overall
(Very Good)
3.9
/
5
1 out of 1 recommend this product
Food
(Very Good)
3.9
/
5
Service
(Outstanding)
4.3
/
5
Ambiance
(Very Good)
3.6
/
5
Noise Level
Moderate