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OneUP Restaurant & Lounge at Grand Hyatt San Francisco Reviews List

OneUP Restaurant & Lounge at Grand Hyatt San Francisco

Welcome to OneUP restaurant at the Grand Hyatt San Francisco. OneUP Restaurant & Lounge is a perfect destination for locals and city visitors to enjoy inspired American bistro cuisine that draws from the Bay Area’s local and seasonal ingredients. Complementing the restaurant, the sleek, upscale Lounge creates a buzz with a nightly line-up of live music. Enjoy Union Square's favorite daily happy hour spot at OneUP with creative bar bites and hand-crafted cocktails.
See more OneUP Restaurant & Lounge at Grand Hyatt San Francisco details
65 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.8 / 5
(Very Good) 3.8 / 5
(65 Reviews)
Open Ratings Snapshot
Rating Breakdown 65 reviews
5 stars
(17)
4 stars
(27)
3 stars
(13)
2 stars
(6)
1 star
(2)
Food 
3.8 / 5
(Very Good) 3.8 / 5
Service 
3.9 / 5
(Very Good) 3.9 / 5
Ambiance 
3.7 / 5
(Very Good) 3.7 / 5
Noise Level
1.8 / 3
Moderate
Value 
3.6 / 5
(Very Good) 3.6 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • great for lunch(19)
  • fit for foodies(14)
  • good for groups(12)
  • great for brunch(9)
  • special occasion(9)
  • late-night find(4)
OneUP Restaurant & Lounge at Grand Hyatt San Francisco Reviews List
Review 1 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
3 / 5
(Good) 3 / 5

Restaurant Week

Customer Avatar
OpenTable Diner Since
Dined on 1/31/2016
 2009
Dined on 1/31/2016
 2009
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
2 / 5
(Fair) 2 / 5
"Though we ordered from the Restaurant week special menu, they did not tell us that they didn't have all of the items we ordered. The salad was not at all as advertised (no bacon, no croutons etc) and they did not have the dessert. We went for a special occasion but would not recommend this restaurant."
Dined on 1/31/2016
 2009
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Review 2 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 1/29/2016
 2007
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Review 3 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
3 / 5
(Good) 3 / 5

It was good over-all

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
"The crab cakes were very good. The main course was very good as well. The main problem we ran into was wine pricing. The wine list was presented on an IPad. While this was a nice way to present the wine list, the problem was that the price for the wine we ordered for dinner was increased by $20 a bottle from the time we ordered it to the time the bill was presented. The manager made some adjustment but did not agree to charge the price that was originally listed. Based on that experience, I probably won't eat there again."
Dined on 1/23/2016
 2014
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Review 4 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

Phenomenal Service, Great Food, Great Value

Customer Avatar
OpenTable Diner Since
Dined on 1/22/2016
 2014
Dined on 1/22/2016
 2014
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
"We went here for restaurant week so this may not apply to all experiences, but we had a fantastic evening. Our server did not rush us, had great enthusiasm, a jovial personality, and great recommendations when we had questions. In addition, the portion size was massive (for non-vegetarian options). For instance, I got the spicy pork belly as an appetizer and braised short rib as an entrée, both were huge, tasty, and basically fell apart when I put a fork into them. I was honestly too stuffed to eat dessert, but tried to power through the coconut bread pudding, and I'm glad I did.
Only criticism is that the vegetarian options were not as robust in taste; the risotto was certainly good but had a much more moderate affect on my palate.
Also, the wine list was decent and the location for the value is great. Not too many other places around Union Square even offered restaurant week menus at 40. I definitely recommend this establishment to a friend."
Dined on 1/22/2016
 2014
Special Features: special occasion, notable wine list
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Review 5 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

A Star in the Grand Hyatt

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
"During San Francisco's Restaurant Week, we decided to try OneUp Restaurant to celebrate my mother's birthday. The food was outstanding with equally attentive and professional service. We had an amazing meal of Roasted Beet Salad, Pork Belly over marinated Cucumbers, Pan Roasted Teriyaki Salmon, Stout Braised Beef Short Ribs, Caramel Apple Tart and Cinnamon Bourbon Pecan Cake. Bar far this was one of my most memorable meals and I look forward to returning the next time I am in the Bay Area."
Dined on 1/22/2016
 2004
Special Features: romantic, good for groups, special occasion, notable wine list, fit for foodies
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Review 6 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/21/2016
 2010
Special Features: good for groups, vibrant bar scene, late-night find
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Review 7 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 1/23/2016
 2001
Dined on 1/23/2016
 2001
Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 1/23/2016
 2001
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Review 8 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 1/12/2016
 2008
Dined on 1/12/2016
 2008
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 1/12/2016
 2008
Special Features: good for groups, great for lunch, fit for foodies
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Review 9 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 1/09/2016
 2008
Dined on 1/09/2016
 2008
Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 1/09/2016
 2008
Special Features: great for lunch
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Review 10 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/31/2015
 2014
Dined on 12/31/2015
 2014
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 12/31/2015
 2014
Special Features: great for lunch
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Review 11 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/29/2015
 2015
Dined on 12/29/2015
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 12/29/2015
 2015
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Review 12 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 11/22/2015
 2003
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Review 13 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/22/2015
 2011
Dined on 12/22/2015
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 12/22/2015
 2011
Special Features: great for brunch, great for lunch, notable wine list, fit for foodies, late-night find
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Review 14 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 12/14/2015
 2013
Special Features: neighborhood gem, good for groups, great for brunch, great for lunch, special occasion, fit for foodies
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Review 15 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
3 / 5
(Good) 3 / 5

really good for a hotel restaurant

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 12/10/2015
 2009
Special Features: great for lunch, vibrant bar scene
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Review 16 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Dined on 12/12/2015
 2001
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Review 17 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Great food, food service needs improvement

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Ordered the cioppino and stout braised ribs, both very nicely done. Compliments to the chef. Dinner service was a little underwhelming. Got there at 5:30 and waited for about ten minutes with no one greeting us. Even had one person walk by, check the computer, then walked away without even acknowledging us although he clearly saw us. I get that you were having a pre-dinner service meeting with staff, but a simple "Thank you, someone will seat you shortly" would've done wonders. We had to flag someone down just to get seated, even though we had reservations and we came on time.
We were eventually served by several wait staff, a couple who were efficient, but there were still long periods of waiting. And when we ordered an individual dessert cake to go (after finally being notified that the bread pudding was off the menu for the evening), it took nearly 15 minutes and several trips to the kitchen to get our order. Were they grinding the flour by hand? Picking the walnuts off the tree in the garden?
Overall, great food but I would hope the service staff improve and provide a more uniformly satisfactory experience."
Dined on 12/10/2015
 2007
Special Features: good for groups, hot spot, fit for foodies
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Review 18 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

Excellent service

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Had a fabulous dinner experience here after a tough day of meetings. Décor is inviting, food was very good, and attention from friendly staff was truly off the scale. As a business traveler, I already love this hotel. The restaurant provides one more reason to return."
Dined on 12/08/2015
 2006
Special Features: great for lunch, scenic view
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Review 19 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Work For It

Food 
5 / 5
(Outstanding) 5 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The food was outstanding, but the wait staff definitely made us work for everything. We noticed all the surrounding tables had bread and dipping oils, yet we were never offered any. When we asked our waitress if that was available or if it was an appetizer, she said it was available but we had to ask for it. Water glasses were not refilled and we were never asked if we wanted to look at a dessert menu, I had to request a menu be sent over from the hostess stand. Overall ambiance was lovely, especially while there for the holiday decorations. A more attentive waitress would have definitely earned an outstanding review."
Dined on 12/04/2015
 2011
Special Features: good for groups, fit for foodies
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Review 20 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Great Chicken Pit Pie

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"This is like an upscale hotel coffee shop. Not where you should be when you are in a city like San Francisco but it is convenient and they really did serve a great chicken pot pie."
Dined on 12/02/2015
 2005
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Review 21 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
1 / 5
(Poor) 1 / 5

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
4 / 3
Energetic
Dined on 12/05/2015
 2008
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Review 22 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
2 / 5
(Fair) 2 / 5

Customer Avatar
OpenTable Diner Since
Dined on 11/26/2015
 2002
Dined on 11/26/2015
 2002
Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Dined on 11/26/2015
 2002
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Review 23 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Great prime rib dinner

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We had a prime rib dinner at Thanksgiving day. They gave us a generous portion. The prime rib was superb, juicy, and very tasty. It was really worth the visit. And the service was prompt and friendly."
Dined on 11/26/2015
 2008
Special Features: special occasion, fit for foodies
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Review 24 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
2 / 5
(Fair) 2 / 5

not so good!

Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Went for Thanksgiving, The food was uneatable! I had hoped that a chain like the Hyatt would preform better!"
Dined on 11/26/2015
 2011
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Review 25 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 11/21/2015
 2010
Dined on 11/21/2015
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 11/21/2015
 2010
Special Features: romantic, special occasion, fit for foodies
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Review 26 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 11/20/2015
 2008
Dined on 11/20/2015
 2008
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 11/20/2015
 2008
Special Features: neighborhood gem, good for groups, special occasion, fit for foodies, late-night find
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Review 27 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
2 / 5
(Fair) 2 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
Dined on 11/10/2015
 2010
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Review 28 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 10/31/2015
 2010
Dined on 10/31/2015
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 10/31/2015
 2010
Special Features: neighborhood gem, good for groups, great for brunch, hot spot, great for lunch, special occasion, fit for foodies, kid-friendly
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Review 29 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

Back Room

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"The back room was perfect for a group of 7-8. Awesome wood table, and good place for a breakfast meeting."
Dined on 10/28/2015
 2008
Special Features: great for brunch
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Review 30 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Interesting Lunch Choice

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Had a business meeting over lunch. Menu was quite different. It's tapas style so you pick a minimum of 3 options. The pricing was reasonable. Everyone enjoyed their food. We were easily able to manage conversations with 5 meeting participants. I'd go again for this purpose."
Dined on 10/27/2015
 2014
Special Features: great for lunch
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Review 31 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

One Up great dinner

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The atmosphere was very inviting, friendly employees, good service. The food was really great especially the Dungeness crab cakes they were excellent."
Dined on 10/13/2015
 2011
Special Features: fit for foodies
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Review 32 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 10/12/2015
 2006
Dined on 10/12/2015
 2006
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
4 / 3
Energetic
Dined on 10/12/2015
 2006
Special Features: great for lunch, fit for foodies
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Review 33 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
3 / 5
(Good) 3 / 5

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
Dined on 10/07/2015
 2012
Special Features: great for brunch, great for lunch
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Review 34 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 10/15/2013
 2012
Dined on 10/15/2013
 2012
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 10/15/2013
 2012
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Review 35 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 9/22/2015
 2004
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Review 36 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
2 / 5
(Fair) 2 / 5

Not willing to accommodate persons with allergies.

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
"Although they claim to be able to accommodate persons with allergies, it was very clear that no one was responsible, interested or paying attention to the special request."
Dined on 8/13/2015
 2014
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Review 37 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 9/05/2015
 2012
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Review 38 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 7/25/2015
 2008
Dined on 7/25/2015
 2008
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 7/25/2015
 2008
Special Features: great for lunch, kid-friendly
0points
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Review 39 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
3 / 5
(Good) 3 / 5

Some interesting menu selections plus standards

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"I picked the restaurant based on the online menu. We have a chorizo fan and the croquet Madame with an egg drew me in. The food was good, not spectacular but quite good. The juice was fresh squeezed, even the grapefruit juice. We will go back again."
Dined on 8/16/2015
 2011
Special Features: great for brunch
0points
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Review 40 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Good restaurant in grand Hyatt. Clean and efficient service. Nice open kitchen concept. Chef was there on the line.
Great timing on food and plates were very well
Prepared food tasted very good.
Great wine list ! Had a fantastic Pinot noir !
Would recommend versus chain restaurants.
"
Dined on 8/15/2015
 2010
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Review 41 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 8/14/2015
 2009
Dined on 8/14/2015
 2009
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 8/14/2015
 2009
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Review 42 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 7/06/2015
 2006
Dined on 7/06/2015
 2006
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 7/06/2015
 2006
Special Features: great for lunch, fit for foodies
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Review 43 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 5/18/2015
 2006
Dined on 5/18/2015
 2006
Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 5/18/2015
 2006
Special Features: great for lunch
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Review 44 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
3 / 5
(Good) 3 / 5

Avoid this restaurant.

Food 
2 / 5
(Fair) 2 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"Did not meet my expectations dor a special occasion brunch. The servers were attentive and helpful, ut the food was only mediocre. Had to request bread. Desserts were skimpy. Prime been was overcooked; our reservation was a 11:00 a.m. and beef should not have been unacceptable. Will definitely not chose this restaurant again. any recommendation to friends or acquaintances will be negative."
Dined on 5/10/2015
 2015
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Review 45 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/16/2015
 2015
Dined on 4/16/2015
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 4/16/2015
 2015
Special Features: great for lunch
0points
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Review 46 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

OneUp surprised us.

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"OneUp surprised us with very good Restaurant Week menu choices from the regular menu. The crab cakes were deliciously moist, the beef filet was prepared to our precise temperture, and the desserts, quite good and rich. For a hotel restaurant, highly recommendable!"
Dined on 1/30/2015
 2007
Special Features: neighborhood gem
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Review 47 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
4 / 5
(Very Good) 4 / 5

Nice for a decent lunch at a decent price

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Nice location for a lunch spot. Decent portions for the price (SF Restaurant Week). Nice interior within restaurant. Not much of a view. Food had flavor and was filling. Would consider returning for lunch."
Dined on 1/29/2015
 2012
Special Features: great for lunch
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Review 48 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
1 / 5
(Poor) 1 / 5

My sister: "Worst restaurant dinner ever in SF"

Food 
1 / 5
(Poor) 1 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
4 / 3
Energetic
"This is one of the stranger experiences we've had at a hotel restaurant. First, it's a shame the restaurant doesn't overlook Union Square or something interesting. I guess there must be architectural reasons for not having the restaurant on a higher floor. Much of the food was so salty it was inedible. The same person seats you, takes your order, delivers the food and busses the table, like the old western TV shows where the same person is the sheriff, judge, etc. I asked about a wine that was listed by the glass and all they knew was that it was a blend, but it was listed under "Blends" on the menu so that was obvious. All in all, not good at all. It's a shame that visitors come to SF and eat at a place like this and think this is what restaurants are like in San Francisco. You could eat almost anywhere and have a better experience."
Dined on 12/22/2014
 2011
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Review 49 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
2 / 5
(Fair) 2 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Energetic
Energetic
"Very disappointing. When we arrived there was no host and the waiter didn't know how to check us in through open table. I had to ask 3 times over the hour we were there to make sure it happened so I received my open table points. The staff barely spoke English. It was hard to communicate the basics like do you have a booster seat or is there a kids menus. Service was slow and the restaurant was tiny for a hotel. The food was fine but there is no reason I would ever go back there. Considering the restaurant is right near Union Square they don't have much to offer."
Dined on 12/22/2014
 2005
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Review 50 for OneUP Restaurant & Lounge at Grand Hyatt San Francisco
Overall rating 
2 / 5
(Fair) 2 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/06/2014
 2008
Dined on 12/06/2014
 2008
Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Energetic
Energetic
"Basic menu. Nice service..caring. Experience more like a lunch-cafe experience….not a Saturday night dinner in the city. No view anymore."
Dined on 12/06/2014
 2008
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