Drawing focus high above Grand Hyatt San Francisco’s beautifully refurbished lobby, OneUp references the dynamic restaurant and lounge’s gastronomic philosophy as a level above the rest. Offering the ideal combination of casual luxury and lively atmosphere, OneUp Restaurant & Lounge is a perfect destination for locals and city visitors to enjoy inspired American bistro cuisine that draws from the Bay Area’s bounty of unparalleled fresh, local and seasonal ingredients. Complementing the restaurant, the sleek, upscale Lounge creates a buzz with a nightly line-up of live music and monthly events showcasing some of the best musical talent that San Francisco has to offer. Creative bar bites and hand-crafted cocktails, designed by San Francisco’s bar legend, Scott Beattie, add to the vibrant social atmosphere.

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Reservations for OneUp Restaurant & Lounge

15 Current Reviews

Summary of Diner Ratings & Reviews

Overall

(Very Good) 3.9 / 5

(15 Reviews)

Rating Breakdown 15 reviews

5 stars

(5)

4 stars

(5)

3 stars

(4)

2 stars

(1)

1 star

(0)

Food

(Very Good) 3.7 / 5

Service

(Outstanding) 4.1 / 5

Ambiance

(Very Good) 3.7 / 5

Noise Level

Moderate

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Diners classify this restaurant as:

vibrant bar scene(4)
neighborhood gem(2)
romantic(2)

special occasion(2)
fit for foodies(1)
good for groups(1)

OneUp Restaurant & Lounge Reviews List

Review 1 for OneUp Restaurant & Lounge

Overall rating

(Very Good) 4 / 5

Service was exceptional. Wait

OpenTable Diner Since

Dined on 04/20/2013

2006

Dined on 04/20/2013

2006

Food

(Good) 3 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"Service was exceptional. Wait staff were extremely attentive. Unfortunately, the service outperformed the food, which was bold and adventurous but resulted frequently in flavors that were too experimental and contrasted too much."

Dined on 04/20/2013

2006

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Review 2 for OneUp Restaurant & Lounge

Overall rating

(Fair) 2 / 5

Choose somewhere else if you can

OpenTable Diner Since

Dined on 04/21/2013

2006

Dined on 04/21/2013

2006

Food

(Fair) 2 / 5

Service

(Fair) 2 / 5

Ambiance

(Good) 3 / 5

Noise Level

Quiet

"Our experience here was a bit comical. It was a family meal so we were a bit on edge. The wait staff was very pleasant but overly attentive. After we sat down and ordered wine, we were told that we had to wait a bit because the wine cabinet was locked. There were blueberries for my drink, then no blueberries, then blueberries. This all resulted in me having three drinks on the house, so I can't complain, but the staff didn't need to let me know every minute detail about the blueberry status. There were knives dropped on my sister and my father, no harm done though. My sister ordered a vegetable dish off menu (not a lot for vegetarians here), and it was *HORRIBLE*. We were also amused by the "locally sourced" ALASKAN Halibut."

Dined on 04/21/2013

2006

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Review 3 for OneUp Restaurant & Lounge

Overall rating

(Very Good) 4 / 5

Loved the versatile menu -

OpenTable Diner Since

Dined on 04/15/2013

2006

Dined on 04/15/2013

2006

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"Loved the versatile menu - seems like there's something for everyone. Pleasant atmosphere so one feels comfortable (it's not over-the-top) in a very nice, modern setting. Attentive staff."

Dined on 04/15/2013

2006

Special Features: vibrant bar scene, kid-friendly, neighborhood gem, special occasion, great for lunch, hot spot

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Review 4 for OneUp Restaurant & Lounge

Overall rating

(Outstanding) 5 / 5

Hyatt's investment in renovating

OpenTable Diner Since

Dined on 02/24/2013

2007

Dined on 02/24/2013

2007

Food

(Outstanding) 5 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"Hyatt's investment in renovating its Union Square property has meant the food options are now wonderful, too. Everything was beautiful to look at and even nicer to taste. The food is locally sourced and cooked in the open kitchen. It's exactly what you need while traveling and want a well-prepared meal or while you're in town shopping."

Dined on 02/24/2013

2007

Special Features: fit for foodies

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Review 5 for OneUp Restaurant & Lounge

Overall rating

(Very Good) 4 / 5

Check it out

OpenTable Diner Since

Dined on 02/09/2013

2010

Dined on 02/09/2013

2010

Food

(Good) 3 / 5

Service

(Very Good) 4 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"This is part of the re-do of this downtown hotel. I miss the view from the former restaurant on the top story, but the open-ness here is lovely. The food was good, not fantastic, but the service was energetic and attentive."

Dined on 02/09/2013

2010

Special Features: scenic view

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Review 6 for OneUp Restaurant & Lounge

Overall rating

(Very Good) 4 / 5

My date and I went here for

OpenTable Diner Since

Dined on 01/29/2013

2002

Dined on 01/29/2013

2002

Food

(Very Good) 4 / 5

Service

(Very Good) 4 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"My date and I went here for dinner during the Dine about Town promotion. Although the portions were not large, the food was quite good. The regular menu prices were a bit high and catered to someone using an expense account. I did like the fact that an iPad is used to show all of the bar menu."

Dined on 01/29/2013

2002

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Review 7 for OneUp Restaurant & Lounge

Overall rating

(Good) 3 / 5

The menu is pretty limited

OpenTable Diner Since

Dined on 01/31/2013

2004

Dined on 01/31/2013

2004

Food

(Good) 3 / 5

Service

(Good) 3 / 5

Ambiance

(Very Good) 4 / 5

Noise Level

Moderate

"The menu is pretty limited for dinner. The food was good and the service was attentive. Since the hotel had recently completed a remodel we wanted to check it out and it was very nice. They do give "locals" a discount of 20% so that was nice. Because it is a hotel we had a family with a small very loud child sitting next to us which would most likely not be true for a similar priced restaurant not in a hotel, so that makes it less than enjoyable. I would go back, and definitively would check out the bar scene at another time. Could be romantic is not for the screaming kid!"

Dined on 01/31/2013

2004

Special Features: good for groups

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Review 8 for OneUp Restaurant & Lounge

Overall rating

(Good) 3 / 5

Good food, but pricey

OpenTable Diner Since

Dined on 01/25/2013

2008

Dined on 01/25/2013

2008

Food

(Good) 3 / 5

Service

(Good) 3 / 5

Ambiance

(Good) 3 / 5

Noise Level

Quiet

"Came here for Dine About Town. Salad to start, little dressing and greens were whole so it required a knife to eat. A bit awkward, not terribly rewarding, though cheese and toasted pumpkin seeds were nice. Main was the lamb burger, solid execution, good portion size, med-rare as ordered, juicy, very flavorful, nice and fluffy brioche-type bun. A bit messy but enjoyable. Fries it came with were herbed but pretty mediocre. Dessert was a surprisingly unique panna cotta with citrus, red wine caramel, and basil micro greens, delicious and a pleasant surprise, though the texture was a bit too firm for me. Would have marked the food Very Good if the salad and fries hadn't been lackluster. Good overall, but regular prices are too high. Come for DAT"

Dined on 01/25/2013

2008

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Review 9 for OneUp Restaurant & Lounge

Overall rating

(Outstanding) 5 / 5

We brought friends from Washington

OpenTable Diner Since

Dined on 01/18/2013

2006

Dined on 01/18/2013

2006

Food

(Outstanding) 5 / 5

Service

(Outstanding) 5 / 5

Ambiance

(Outstanding) 5 / 5

Noise Level

Quiet

"We brought friends from Washington for the food and view. Due to renovations no view but your host saved the evening by sending our group of 6 to a private dinning room serviced by wonderful waiter Ed and his assistants. The meal was exceptional and the service was too. Thanks for a great night!"

Dined on 01/18/2013

2006

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Ratings-Only Reviews for OneUp Restaurant & Lounge

Based on the average of (6) ratings-only reviews

Overall