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The Reserve Steakhouse - Harrah's Joliet Reviews List

The Reserve Steakhouse - Harrah's Joliet

Welcome to The Reserve Steakhouse. A truly fascinating dining experience. Choose from our exceptional prime cuts, fresh seafood, and a seasonal driven menu promoting local farming. Let our professional and friendly staff create memorable moments for you and your guests. Please join us at The Reserve for an exceptional dining experience.
See more The Reserve Steakhouse - Harrah's Joliet details
33 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4 / 5
(Very Good) 4 / 5
(33 Reviews)
Open Ratings Snapshot
Rating Breakdown 33 reviews
5 stars
(12)
4 stars
(12)
3 stars
(6)
2 stars
(3)
1 star
(0)
Food 
4.2 / 5
(Outstanding) 4.2 / 5
Service 
3.9 / 5
(Very Good) 3.9 / 5
Ambiance 
3.8 / 5
(Very Good) 3.8 / 5
Noise Level
1.9 / 3
Moderate
Filter Reviews By:
Diners classify this restaurant as:
  • special occasion(18)
  • romantic(9)
  • good for groups(6)
  • notable wine list(6)
  • fit for foodies(5)
  • neighborhood gem(3)
The Reserve Steakhouse - Harrah's Joliet Reviews List
Review 1 for The Reserve Steakhouse - Harrah's Joliet
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great food

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"The food and service was awesome."
Dined on 6/16/2013
 2012
Special Features: good for groups, special occasion
0points
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Review 2 for The Reserve Steakhouse - Harrah's Joliet
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner
Dined on 5/01/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Nice and quiet; good food; reasonable prices; great serviced"
Dined on 5/01/2013
Special Features: fit for foodies, romantic, late-night find, special occasion
0points
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Review 3 for The Reserve Steakhouse - Harrah's Joliet
Overall rating 
3 / 5
(Good) 3 / 5

After reading the horrible

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"After reading the horrible reviews of Paula Deen's Kitchen, we decided to eat at The Reserve. Originally, they attempted to seat us in a side room with banquet chairs. We protested and were seated in the main room. Very comfortable chairs and an attractive room. During dinner, several others went through the same routine. They finally moved the two ladies who were in that room and closed the doors. Seemed odd that they were trying to seat people in there when there were empty tables in the main room throughout our dinner.
The salads (house and beet) were quite tasty and very large. I had the meatloaf which was very, very good. The portion was huge.
Service was pleasant. We'll return if we're in the area,."
Dined on 04/06/2013
 2006
0points
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Review 4 for The Reserve Steakhouse - Harrah's Joliet
Overall rating 
4 / 5
(Very Good) 4 / 5

Nice new menu, food was just

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Nice new menu, food was just wonderful, however ala carte was the theme on the menu which I find unacceptable considering the price of the one item you get on the entre course. My Prime rib came naked, sans potato or veggie. What ever happened to the old fashioned meat, potato, and vegetable that came with your meal? If you don't use comps or points, the meal is very expensive."
Dined on 03/31/2013
 2013
Special Features: special occasion
0points
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Review 5 for The Reserve Steakhouse - Harrah's Joliet
Overall rating 
3 / 5
(Good) 3 / 5

Great steaks, average at best

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Great steaks, average at best seafood, but it is a steak house. If they upgraged the other parts of there menu it would be a great place"
Dined on 03/28/2013
 2010
Special Features: special occasion
0points
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Review 6 for The Reserve Steakhouse - Harrah's Joliet
Overall rating 
3 / 5
(Good) 3 / 5

It has a very nice staff but

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"It has a very nice staff but when it is busy they tend to throw you any where.
Had to reschedule our dinner time due to traffic.
The table we were set at, we felt we were in a time out corner.
Food was cold and service was rushed at 8:00pm?"
Dined on 03/23/2013
 2011
0points
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Review 7 for The Reserve Steakhouse - Harrah's Joliet
Overall rating 
4 / 5
(Very Good) 4 / 5

Good variation on menu,pleasant

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Good variation on menu,pleasant staff and relaxing atmosphere.
They really will make your dinner very enjoyable.
"
Dined on 03/09/2013
 2011
Special Features: special occasion
0points
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Review 8 for The Reserve Steakhouse - Harrah's Joliet
Overall rating 
2 / 5
(Fair) 2 / 5

Unacceptable

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"The Server cannot pour wine after my glass was empty. Secondly, promised dessert for Birthday did not deliver. Aforementioned promise the tip reflected accordingly."
Dined on 03/09/2013
 2009
0points
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Review 9 for The Reserve Steakhouse - Harrah's Joliet
Overall rating 
4 / 5
(Very Good) 4 / 5

The food was good and the

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"The food was good and the servers fast and friendly. The support staff (busboys) could use some coaching and I had to wait 10 min after my reservation time to be seated."
Dined on 03/09/2013
 2013
0points
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Review 10 for The Reserve Steakhouse - Harrah's Joliet
Overall rating 
5 / 5
(Outstanding) 5 / 5

Pleasantly Surprised

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Having eaten at several midwest casino steakhouses, my expectations were not particularly high. Yet, every part of the meal was spot on. A lovely Ceasar Salad and Scallops to start and the steak was cooked to perfect. Plus there were enough choices for wine. A very nice spot in Joliet and for gamblers."
Dined on 03/08/2013
 2003
0points
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Review 11 for The Reserve Steakhouse - Harrah's Joliet
Overall rating 
4 / 5
(Very Good) 4 / 5

The food was excellent, as

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The food was excellent, as usual. The only complaint I would have is that, while the waiter was initially attentive, he got a large party in the middle of our meal, and went MIA. It took about 15 minutes for him to come back and ask us if we wanted dessert, which we did, then almost 30 minutes to get our desserts! We were almost late to a show because we waited so long. Otherwise, very nice place."
Dined on 03/02/2013
 2012
Special Features: special occasion
0points
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Ratings-Only Reviews for The Reserve Steakhouse - Harrah's Joliet
Based on the average of (22) ratings-only reviews
Overall 
4.1 / 5
(Outstanding) 4.1 / 5
5 out of 5 recommend this product
Food 
4.3 / 5
(Outstanding) 4.3 / 5
Service 
3.9 / 5
(Very Good) 3.9 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
1.9 / 3
Moderate