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Ristorante Ciao - NaplesReservations
Restaurant Reviews List >
Southwest Florida Restaurant Reviews >
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Naples Restaurant Reviews >
Italian Restaurant Reviews
Ristorante Ciao - Naples Reviews List
Ristorante Ciao - Naples
Those who appreciate fine dining have recognized Ciao as Southwest Florida's best Italian cuisine for 25 years. Entering Ciao's recently re-modeled, elegant dining room, you know you are about to enjoy a wonderful dining experience. Chef/Owner Gianfranco invites you to enjoy traditional Italian dishes and his special creations. Appetizers include the award-winning Asparagi In Camicia and Calamari Al Parmigiano. Homemade pasta dishes include popular traditional ones, as well as many Chef's Specials, such as Fettuccine Ciao made with fresh Maine lobster. Enjoy the best OssoBuco you ever tasted, as well as fresh seafood prepared in various ways. Finish your meal with one of many homemade desserts, including Tiramisu and a unique Warm Zabaglione. Ciao has a full bar and an extensive wine list, featuring some of Italy's best kept secrets.
See more Ristorante Ciao - Naples details
68 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Outstanding)
4.1
/
5
Rating Breakdown 68 reviews
5 stars
(28)
4 stars
(25)
3 stars
(10)
2 stars
(4)
1 star
(1)
Food
(Outstanding)
4.1
/
5
Service
(Outstanding)
4
/
5
Ambiance
(Very Good)
3.8
/
5
Noise Level
Moderate
Filter Reviews By:
Diners classify this restaurant as:
- neighborhood gem(30)
- fit for foodies(21)
- special occasion(18)
- good for groups(9)
- notable wine list(6)
- romantic(6)
Ristorante Ciao - Naples Reviews List
Review 1 for Ristorante Ciao - Naples
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Our dinner was excellent and the summer special deal is a great value. Our only disappointment was that the waitress neglected to arrange for a candle for the birthday we were celebrating. When we pointed that out to her, she just shrugged her shoulders."
Dined on 5/08/2013
Special Features: fit for foodies, special occasion
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Review 2 for Ristorante Ciao - Naples
Overall rating
(Outstanding)
5
/
5
Food and Service was great,
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Food and Service was great, will return.."
Dined on 04/25/2013
2009
Special Features: special occasion
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Review 3 for Ristorante Ciao - Naples
Overall rating
(Outstanding)
5
/
5
Food is very good. Always
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Food is very good. Always enjoy eating there."
Dined on 04/03/2013
2013
Special Features: good for groups, neighborhood gem, special occasion
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Review 4 for Ristorante Ciao - Naples
Overall rating
(Fair)
2
/
5
Skip this place!
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Disappointing! Portions were small considering the prices; There is one thing that bothered our party. They have a plate sharing charge of $7 which is printed in the menu. 2 women in our party ordered a shrimp pasta dish which they split - it only took putting the pasta in 2 dishes - no vegtables, no starches,no extra silverware, no extra dishes - nothing just 2 dishes - and they still charged $7.00. It is a principal thing - Anyway, they lost 4 customers. I understand plate sharing charges when one has to served extra vegtables and starches, but nothing extra was served in this case, just another plate. I guess the thing to do is order the meal and ask for another bowl and split it ourselves!"
Dined on 03/29/2013
2002
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Review 5 for Ristorante Ciao - Naples
Overall rating
(Good)
3
/
5
A little disappointed
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Have heard great things, but the food didn't match up to expectations. All our meals were average at best. However; we will go back and give another chance. No mention of early bird special menu. Great location, one block off 5th."
Dined on 03/21/2013
2008
Special Features: neighborhood gem
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Review 6 for Ristorante Ciao - Naples
Overall rating
(Outstanding)
5
/
5
Food is great! Love eating
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Food is great! Love eating there."
Dined on 03/26/2013
2013
Special Features: good for groups, kid-friendly, neighborhood gem, special occasion
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Review 7 for Ristorante Ciao - Naples
Overall rating
(Good)
3
/
5
Overpriced for mediocre food.
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Overpriced for mediocre food. Very disappointed."
Dined on 03/16/2013
2006
Special Features: special occasion
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Review 8 for Ristorante Ciao - Naples
Overall rating
(Fair)
2
/
5
Unfortunately the food and
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"Unfortunately the food and service were both mediocre. Perhaps it was an off night, but it will be awhile before I give the restaurant a second chance."
Dined on 03/11/2013
2007
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Review 9 for Ristorante Ciao - Naples
Overall rating
(Outstanding)
5
/
5
Food is very good and the
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Food is very good and the staff is friendly and helpful. Great Dover sole!"
Dined on 03/22/2013
2013
Special Features: good for groups, kid-friendly, neighborhood gem, special occasion
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Review 10 for Ristorante Ciao - Naples
Overall rating
(Good)
3
/
5
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Overpriced mediocre food. A real disappointment."
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Review 11 for Ristorante Ciao - Naples
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"The calamari and the risotto were superb. The red sauce was not as full as I like it."
Special Features: fit for foodies
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Review 12 for Ristorante Ciao - Naples
Overall rating
(Outstanding)
5
/
5
We enjoy eating there. All
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"We enjoy eating there. All of the staff are very helpful and friendly. Food is great!"
Dined on 03/14/2013
2013
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Review 13 for Ristorante Ciao - Naples
Overall rating
(Outstanding)
5
/
5
If this was a Zagat rating,I
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"If this was a Zagat rating,I would give the Food a thirty."
Dined on 03/13/2013
2007
Special Features: fit for foodies
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Review 14 for Ristorante Ciao - Naples
Overall rating
(Fair)
2
/
5
We were disappointed but not
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"We were disappointed but not overly so. The nice decorative plastic flowers on the room divider were a bit off-putting.
The service was quite slow. The waiter recommended everything on the menu; every item was
"special"...not. The basic pasta dishes were good, but not uniquely so. The veal parmigiano was average for a neighborhood
bistro. They did have a good "value" priced wine list that was notable and good. At nine on a Friday evening
we were the last customers in the restaurant."
The service was quite slow. The waiter recommended everything on the menu; every item was
"special"...not. The basic pasta dishes were good, but not uniquely so. The veal parmigiano was average for a neighborhood
bistro. They did have a good "value" priced wine list that was notable and good. At nine on a Friday evening
we were the last customers in the restaurant."
Dined on 03/08/2013
2009
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Review 15 for Ristorante Ciao - Naples
Overall rating
(Outstanding)
5
/
5
Restaurant Ciao is the best
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Restaurant Ciao is the best restaurant in Naples, period. Period!!"
Dined on 03/10/2013
2013
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Review 16 for Ristorante Ciao - Naples
Overall rating
(Good)
3
/
5
Nothing special and the hostess
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Nothing special and the hostess was not very good."
Dined on 03/09/2013
2007
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Review 17 for Ristorante Ciao - Naples
Overall rating
(Outstanding)
5
/
5
A terrific restaurant. Can't
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"A terrific restaurant. Can't say enough good things about our dinner for eight we had."
Dined on 03/09/2013
2013
Special Features: fit for foodies, good for groups, neighborhood gem, notable wine list
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Review 18 for Ristorante Ciao - Naples
Overall rating
(Very Good)
4
/
5
Went to Ciao's with a party
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Went to Ciao's with a party of six on a Friday evening for a birthday celebration. Five of us were very pleased with our entree selections while the sixth was just so-so about hers (Dover Sole). Not sure where some of the previous critiques were coming from relative to the veal. Mine was very tender. I had a special with veal, shrimp, and lobster tail in a cream sauce that was excellent. Service was good and at a very good pace. Wine list was varied, both with regard to selection and price. I would highly recommend this restaurant for a special occasion or just a nice evening out. A word to the wise-although casual attire is acceptable, most patrons were dressed in more of a business casual style than most other establishments along 5th Av"
Dined on 03/08/2013
2011
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Review 19 for Ristorante Ciao - Naples
Overall rating
(Very Good)
4
/
5
We had a very nice meal last
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"We had a very nice meal last week."
Dined on 02/28/2013
2007
Special Features: good for groups
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Review 20 for Ristorante Ciao - Naples
Overall rating
(Very Good)
4
/
5
My husband and I enjoyed a
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"My husband and I enjoyed a very nice dinner at Ciao. The dressing on the Caeser salad was outstanding - the perfect amounts of lemon, garlic and anchovies. My husband had a very tasty veal tenderloin and I had a ravioli-like pasta with a wonderful Alfredo sauce with shaved black truffles. I'm not a fan of Alfredo but the black truffles sold me and it was worth every bite. The decor could use a sprucing up but go for the food!"
Dined on 02/25/2013
2012
Special Features: neighborhood gem
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Review 21 for Ristorante Ciao - Naples
Overall rating
(Outstanding)
5
/
5
Have been there multiple times.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Have been there multiple times. Always delicious..........staff knowledgeable..........comfortable....can't wait to go back!!!"
Dined on 02/22/2013
2006
Special Features: fit for foodies, special occasion
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Review 22 for Ristorante Ciao - Naples
Overall rating
(Very Good)
4
/
5
Always a very good meal well
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Always a very good meal well prepared, served and enjoyed. Wonderful to have a restaurant that you can always count on for high quality product prepared with a great Italian touch"
Dined on 02/16/2013
2006
Special Features: fit for foodies, good for groups, neighborhood gem
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Review 23 for Ristorante Ciao - Naples
Overall rating
(Poor)
1
/
5
Bad Ciao
Food
(Poor)
1
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Overcooked food, expensive , very small portions,waitresses sold me up telling me the sole was frozen ($23) but the Grouper was Fresh ($36)
So many good restaurants in Naples this is a mediocre one! Never go back!"
So many good restaurants in Naples this is a mediocre one! Never go back!"
Dined on 02/15/2013
2013
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Review 24 for Ristorante Ciao - Naples
Overall rating
(Good)
3
/
5
Disappointed
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"After reading the positive write ups, we were looking forward to our evening at Ciao for our group of 6. It did not live up to expectations. It was good...but overpriced for what you get. We dine on 5th quite frequently and are used to the seasonal high prices, but one normally receives a "special" meal. The ambiance is just average. Nicely set tables with tablecloths, but nothing outstanding. If there were freh flowers on the table I do not recall. The food was also good to average. I enjoyed the grouper special as did one of the other guests. We both felt it was a bit overcooked. The server was very attentive, however she did not tell us the price of the specials. Two pasta dishes were ordered and both were enjoyed."
Dined on 02/12/2013
2004
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Review 25 for Ristorante Ciao - Naples
Overall rating
(Good)
3
/
5
Good Italian food but nothing
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Good Italian food but nothing to say WOW about or go back again to."
Dined on 02/10/2013
2011
Special Features: notable wine list
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Review 26 for Ristorante Ciao - Naples
Overall rating
(Fair)
2
/
5
Surprised at the food given
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Surprised at the food given the previous rave reviews.
Zucchini blossoms were doughy and cold.
Baby artichokes mostly tasteless.
Sea bass overcooked/dry not much flavor.
I've been to Italy many times and have eaten at some of the best restaurants in the country. Unfortunately, the food at Ristorante Ciao is not reflective of good Italian cooking."
Zucchini blossoms were doughy and cold.
Baby artichokes mostly tasteless.
Sea bass overcooked/dry not much flavor.
I've been to Italy many times and have eaten at some of the best restaurants in the country. Unfortunately, the food at Ristorante Ciao is not reflective of good Italian cooking."
Dined on 02/09/2013
2012
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Review 27 for Ristorante Ciao - Naples
Overall rating
(Outstanding)
5
/
5
The food is always spectacular!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"The food is always spectacular! The staff was very attentive but not intrusive. Lovely evening. (not for the "Chef Boyardi" crowd)!!"
Dined on 02/04/2013
2006
Special Features: fit for foodies, special occasion
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Review 28 for Ristorante Ciao - Naples
Overall rating
(Good)
3
/
5
Veal chop and osso bucco exceedingl
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Veal chop and osso bucco exceedingly tough."
Dined on 02/02/2013
2011
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Review 29 for Ristorante Ciao - Naples
Overall rating
(Outstanding)
5
/
5
This was an amazing dining
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
"This was an amazing dining experience. The food was above anything expected. The chef came out and talked to each table. It was so much fun, to enjoy the food, but to interact with the chef and the servers were most surprising and FUNNNNNNN"
Dined on 01/30/2013
2012
Special Features: neighborhood gem
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Review 30 for Ristorante Ciao - Naples
Overall rating
(Very Good)
4
/
5
Food was excellent, as usual.
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Food was excellent, as usual. It's quiet enough for group conversation.
On the negative side: We ordered decaf coffee for health reasons which was delicious. We learned later that night that it was not decaf as we experience physical symptoms caused by caffeine. We had made it very clear that we wanted decaf. It may have been a communications problem with new wait staff."
Dined on 01/18/2013
2006
Special Features: fit for foodies, special occasion
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Ratings-Only Reviews for Ristorante Ciao - Naples
Based on the average of (38) ratings-only reviews
Overall
(Outstanding)
4.4
/
5
5 out of 5 recommend this product
Food
(Outstanding)
4.4
/
5
Service
(Outstanding)
4.3
/
5
Ambiance
(Very Good)
3.8
/
5
Noise Level
Moderate