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Haven Rooftop Reviews List
Haven Rooftop
Haven Rooftop has transformed into an intimate ski chalet to offer guests a warm and welcoming refuge from the streets below. High atop the Sanctuary Hotel, the Haven Ski Chalet will transport you to the French Alps right in the heart of Manhattan. Haven's fully tented, heated lounge and new seasonal menu will help provide a cozy hideaway from this year’s holiday rush.
In keeping with the new ambiance, Haven is spicing up this holiday season with expertly crafted drinks including the Apple Cider Martini, Bailey’s Peppermint Hot Cocoa, Candy Cane Martini, Ultimate Irish Coffee, Between the Sheets and Passionate Affairs. Wintery libations are paired perfectly with new hearty & savory dishes such as a decadent Cheese Fondue, and guests are invited to cap off their feast with sweet desserts like Flute Limoncello, Crème Brulee and Coppa Marscapone.
Join us this season to toast the holidays with fantastic food & delicious drinks in our new winter wonderland!
See more Haven Rooftop details
In keeping with the new ambiance, Haven is spicing up this holiday season with expertly crafted drinks including the Apple Cider Martini, Bailey’s Peppermint Hot Cocoa, Candy Cane Martini, Ultimate Irish Coffee, Between the Sheets and Passionate Affairs. Wintery libations are paired perfectly with new hearty & savory dishes such as a decadent Cheese Fondue, and guests are invited to cap off their feast with sweet desserts like Flute Limoncello, Crème Brulee and Coppa Marscapone.
Join us this season to toast the holidays with fantastic food & delicious drinks in our new winter wonderland!
33 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.7
/
5
Rating Breakdown 33 reviews
5 stars
(9)
4 stars
(12)
3 stars
(6)
2 stars
(4)
1 star
(2)
Food
(Very Good)
3.5
/
5
Service
(Very Good)
3.8
/
5
Ambiance
(Very Good)
3.8
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- great for outdoor dining(20)
- vibrant bar scene(16)
- scenic view(15)
- good for groups(12)
- neighborhood gem(12)
- hot spot(11)
Haven Rooftop Reviews List
Review 1 for Haven Rooftop
Overall rating
(Outstanding)
5
/
5
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"What a great find in Midtown! I asked for recommendations from the server and he recommended the chicken. It was so tender and moist. My friend had the scallops and she really raved about them. The drinks and coffee were also wonderful. We hope to return soon!"
Dined on 5/13/2013
Special Features: vibrant bar scene, great for outdoor dining, romantic, scenic view, late-night find, neighborhood gem, special occasion
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Review 2 for Haven Rooftop
Overall rating
(Fair)
2
/
5
Not recommended
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Prices charged are excessive given the very poor food and poor drink quality (e.g., $15 Celeste freezer style pizza; $19 for three mediocre sliders; mojitos like punch not cocktails--my friend barely had any alcohol in her drink, but didn't want to add to the negative opinion all of six of us had, almost from the word go. Only enjoyable experience was booth itself, the only nice table in the entire place. Decor is run down, cheap looking and terrace covered in cheap plastic, except at our table, which was appropriately protected by glass/plexi "window".
I'd booked another reservation for the following week but cancelled because I will not return. Too bad because it could be very nice -- with a complete overhaul!"
Dined on 5/07/2013
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Review 3 for Haven Rooftop
Overall rating
(Very Good)
4
/
5
perfect for a bite before Broadway
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Haven was the perfect spot for a easy dinner before heading to the theater. It was not crowded at 6pm and the service was great. We felt like we were outdoors but, because it is still May and it was only in the 50's in the shade, Haven had the rooftop protected and heated. The chairs are not comfortable but it is meant as more of a outdoor space anyway. The proximity to the theater district is a plus and kept us from having to search for a cab at &:30 on a Saturday night! The tuna tartare was excellent and so was the branzino. Would eat there again."
Dined on 5/04/2013
Special Features: great for outdoor dining
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Review 4 for Haven Rooftop
Overall rating
(Very Good)
4
/
5
Nice place!!
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Good ambience, terrific drinks and appetizers. The tuna tartare is simply amazing. Good night out on a rooftop!"
Dined on 5/02/2013
Special Features: great for outdoor dining
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Review 5 for Haven Rooftop
Overall rating
(Fair)
2
/
5
I enjoyed the atmosphere and
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"I enjoyed the atmosphere and location. However, we had a very large group for which the wait staff could not handle. they charged us for drinks that were already paid for. Also, when Happy Hour was about to end the waitress came over to ask to put in an order before the Happy Hour ended. We were charged regular prices for those drinks instead of the Happy Hour prices. I was not happy with the end result. Confusion over the bill. The manager could not provide all the receipts for the table showing what was already paid. Since there were no receipts we were being double charged. It was an enjoyable night till the end when the final bill was provided and we all disagreed on the total number of drinks that were on the bill."
Dined on 04/26/2013
2013
Special Features: vibrant bar scene, good for groups, great for outdoor dining, scenic view
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Review 6 for Haven Rooftop
Overall rating
(Very Good)
4
/
5
Greeted and welcomed back
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Greeted and welcomed back by our server. We were here last month."
Dined on 04/19/2013
2007
Special Features: vibrant bar scene, great for outdoor dining, hot spot
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Review 7 for Haven Rooftop
Overall rating
(Very Good)
4
/
5
Nice Spot!
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"A VERY nice NYC spot! Food was excellent and our server was spot-on. Gratuity was automatically added to the bill...FYI."
Dined on 04/10/2013
2006
Special Features: vibrant bar scene, neighborhood gem, scenic view, hot spot
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Review 8 for Haven Rooftop
Overall rating
(Poor)
1
/
5
We were sat at a table located
Food
(Poor)
1
/
5
Service
(Poor)
1
/
5
Ambiance
(Poor)
1
/
5
"We were sat at a table located in the middle of another event going on. There were people milling around behind us and a woman speaking on a microphone, making it hard to have any kind of conversation. Additionally, when we arrived, another group of 2 was waiting for a table (no reservation) and were sat up front in the corner - away from the event. While we were moved to this unfortunate area even though we had a reservation."
Dined on 04/09/2013
2010
Special Features: hot spot
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Review 9 for Haven Rooftop
Overall rating
(Very Good)
4
/
5
Went there for supper with
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Went there for supper with my partner for her first trip to NY..we chose Haven because its v.close to our hotel and Times SQ. nice ambience and we like the fact that Haven has glass side panels that allows its customers to have a side and street view from above unlike other rooftop bars whereby u can only look upwards. We were seated facing the church so we are not too sure whats the view is like nearer to Times Sq..Despite the cold nights NY had last week, it was comfortably warm in there, just like a ski resort :-)
Food choices are not bad and the mascarpone dessert was excellent!..n the service on a weekday night was considered pretty good.
Food choices are not bad and the mascarpone dessert was excellent!..n the service on a weekday night was considered pretty good.
Overall our experience there was v.good.."
Dined on 04/02/2013
2013
Special Features: great for outdoor dining, romantic, special occasion, scenic view, hot spot
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Review 10 for Haven Rooftop
Overall rating
(Outstanding)
5
/
5
Great find
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"I was at this restaurant with my daughter celebrating our mutual birthday. It was our first time at the Haven, and we had a wonderful time. No one hassled us or tried to move us through, the wait staff was helpful, very sweet and very attentive. The decor was so much fun, and we both imagined how terrific the place must be in warm weather when you can dine alfresco. We had a couple of great cocktails, and the food was incredible. We were surpised with a delicious limoncello parfait for a birthday dessert, served with delicious coffee (which, to me, is essential.) The Haven Rooftop was right down the street from the theater, so the location was perfect. We will be back, and we'll bring friends!"
Dined on 03/23/2013
2007
Special Features: fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch
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Review 11 for Haven Rooftop
Overall rating
(Fair)
2
/
5
Be sure to double check your
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Be sure to double check your bill. We were a table of 2 and the gratuity was included - not something I'm accustomed to in NY, but I don't dine all that often there so maybe it's something that has become common. Service was attentive and pleasant. Decor is a cute idea and it's neat to be up above the street. Portions are adequate, but by no means big."
Dined on 03/08/2013
2013
Special Features: good for groups, scenic view
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Review 12 for Haven Rooftop
Overall rating
(Good)
3
/
5
The appetizers were good.
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"The appetizers were good. Do NOT get the grilled cheese."
Dined on 03/10/2013
2010
Special Features: good for groups, great for outdoor dining, late-night find, neighborhood gem, scenic view
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Review 13 for Haven Rooftop
Overall rating
(Fair)
2
/
5
Great place but tables disappoint
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Good but the reserved tables are right in front as you walk-in. I just wish the reserved tables were a bit more private and not by the hostess stand and kitchen window. Way too noisy and intrusive. Not a good set-up for that."
Dined on 03/04/2013
2013
Special Features: great for outdoor dining, late-night find, neighborhood gem
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Review 14 for Haven Rooftop
Overall rating
(Outstanding)
5
/
5
Excellent place, Amazing service,
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Excellent place, Amazing service, Awesome food!
The staff, from making the reservation, greeting & serving us has exceeded our expectation.
The staff, from making the reservation, greeting & serving us has exceeded our expectation.
Definitely will go back"
Dined on 03/01/2013
2008
Special Features: fit for foodies, good for groups, great for outdoor dining, romantic, hot spot
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Review 15 for Haven Rooftop
Overall rating
(Outstanding)
5
/
5
attractive, attentive staff.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"attractive, attentive staff. everyone was helpful. fun place, great energy, great creative drinks."
Dined on 02/16/2013
2010
Special Features: vibrant bar scene, good for groups, great for outdoor dining, late-night find, neighborhood gem, romantic, scenic view, hot spot
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Review 16 for Haven Rooftop
Overall rating
(Outstanding)
5
/
5
Diamond District Gem
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Pleasantly surprised by this rooftop. The rooftop is located on the 10th floor of the Sanctuary Hotel. From the moment you walk in to the hotel itself you are blown away by the decor- I never even knew the hotel existed! We were greeted by a smiling host and a manager who walked us to a nice (what they call) cabana. The food was great and the drinks were strong. The manager Katrina went above and beyond to make sure we were enjoying ourselves. We tried their ski shot and even saw snow that they blast from machines they've placed inconspicuously throughout the outside tenting. Fun ski chalet theme cant wait to return in the summer when the tent comes off but Im sure I will be back before then."
Dined on 01/30/2013
2013
Special Features: vibrant bar scene, romantic, special occasion
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Review 17 for Haven Rooftop
Overall rating
(Poor)
1
/
5
This was honestly the worst
Food
(Poor)
1
/
5
Service
(Poor)
1
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Energetic
"This was honestly the worst experience ever. I took my boyfriend here for his birthday because we were staying at Sanctuary, which that in itself was a fantastic experience. It's a beautiful, elegant hotel and Haven was the complete opposite. While I don't necessarily mind La Bouche blasting, I don't want to scream over her songs to talk to my boyfriend. We went at 6:30 and the place was empty. There was no reason why the servers should have forgot about us multiple times. The food was okay, nothing to rave about but the worst part about is that for our appetizer, we weren't even given plates! Finally, at the end of the meal, gratuity was automatically added to the bill, probably because the server knew how badly her service was."
Dined on 01/20/2013
2013
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Ratings-Only Reviews for Haven Rooftop
Based on the average of (16) ratings-only reviews
Overall
(Very Good)
3.9
/
5
2 out of 4 recommend this product
Food
(Very Good)
3.5
/
5
Service
(Very Good)
3.9
/
5
Ambiance
(Very Good)
3.8
/
5
Noise Level
Energetic