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Waterway Cafe Reviews List

Waterway Cafe

The Waterway Café is a South Florida tradition in waterfront dining since 1986, and the most popular restaurant in the Palm Beaches. Featuring an exciting menu of fresh seafood, steak, chicken, pasta, custom-made pizza entrees and fabulous desserts. Join us for an evening of great food, lively entertainment (Friday, Saturday and Sunday evenings) and refreshing tropical drinks on the beautiful Intracoastal Waterway.
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38 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.8 / 5
(Very Good) 3.8 / 5
(38 Reviews)
Open Ratings Snapshot
Rating Breakdown 38 reviews
5 stars
(10)
4 stars
(15)
3 stars
(9)
2 stars
(4)
1 star
(0)
Food 
3.8 / 5
(Very Good) 3.8 / 5
Service 
3.7 / 5
(Very Good) 3.7 / 5
Ambiance 
3.9 / 5
(Very Good) 3.9 / 5
Noise Level
2.3 / 3
Energetic
Filter Reviews By:
Diners classify this restaurant as:
  • great for outdoor dining(31)
  • scenic view(23)
  • good for groups(15)
  • kid-friendly(11)
  • special occasion(10)
  • vibrant bar scene(10)
Waterway Cafe Reviews List
Review 1 for Waterway Cafe
Overall rating 
2 / 5
(Fair) 2 / 5

cheap food.

Customer Avatar
OpenTable Diner
Dined on 5/13/2013
Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"The food here seems to be very cheap, frozen vegetables very bland food poorly prepared would not recommend if you would like a good meal.the only reason they get away with this kind of food is because the views are awesome."
Dined on 5/13/2013
Special Features: scenic view
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Review 2 for Waterway Cafe
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner
Dined on 5/11/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"The grouper with roasted veggies was excellent. Spinach was listed, yet all 4 came with just a sprig of spinach. When we asked the waitress, she came back with 4 side dishes of spinach. Excellent service!"
Dined on 5/11/2013
Special Features: good for groups, great for outdoor dining, scenic view, special occasion
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Review 3 for Waterway Cafe
Overall rating 
4 / 5
(Very Good) 4 / 5

We always thoroughly enjoy

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We always thoroughly enjoy dining at Waterway. Due to the weather being inclement, we had dinner inside which was fine except for one problem.
There was a condensation drip over our table which became annoying and was brought to the manager's attention who didn't think there was anything he could do.
"
Dined on 04/20/2013
 2006
Special Features: vibrant bar scene, good for groups, great for outdoor dining, romantic, special occasion
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Review 4 for Waterway Cafe
Overall rating 
2 / 5
(Fair) 2 / 5

Disappointing old favourite

Food 
1 / 5
(Poor) 1 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"I have been coming to the Waterway Cafe for years but am sad to report their food seems to have gone down tremendously. Food was either bland or salted to death. Best for lunch as at dinner you will pay 5 star prices for 2 star food. Extremely disappointed."
Dined on 04/07/2013
 2010
Special Features: great for outdoor dining
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Review 5 for Waterway Cafe
Overall rating 
4 / 5
(Very Good) 4 / 5

We had a good experience.

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"We had a good experience. The food was good but there were too many vegetable and the fish piece was too large. A waste of food. The plate does not have to be covered with food. A nice presentation is usually better with perhaps a choice of salad instead of all the boiled vegetables."
Dined on 03/29/2013
 2013
Special Features: good for groups, great for outdoor dining, scenic view
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Review 6 for Waterway Cafe
Overall rating 
5 / 5
(Outstanding) 5 / 5

Wonderful seafood selection,

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Wonderful seafood selection, all fresh and local. Beautifully prepared and served. Busy place with indoor and outdoor seating on the water. Highly recommend it. Service was a little slow bit it's a very busy place. Never felt rushed."
Dined on 03/21/2013
 2008
Special Features: vibrant bar scene, fit for foodies, good for groups, great for outdoor dining, scenic view, great for lunch
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Review 7 for Waterway Cafe
Overall rating 
5 / 5
(Outstanding) 5 / 5

Portions were excellent.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Portions were excellent. Appetizers were quite large as well. Great experience. Great view too."
Dined on 03/16/2013
 2012
Special Features: vibrant bar scene, great for brunch, great for outdoor dining, kid-friendly, neighborhood gem, special occasion, scenic view, great for lunch, hot spot
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Review 8 for Waterway Cafe
Overall rating 
2 / 5
(Fair) 2 / 5

Very Popular Place - not very good

Food 
1 / 5
(Poor) 1 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Parking is pathetic. Service is mediocre. Food is average but served cold making it sub-par."
Dined on 03/15/2013
 2010
Special Features: vibrant bar scene, great for outdoor dining, kid-friendly
0points
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Review 9 for Waterway Cafe
Overall rating 
2 / 5
(Fair) 2 / 5

We have eaten at the Waterway

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"We have eaten at the Waterway Cafe before when the food was very good and the service was excellent, but this time the service was almost non-existent, he missed part of the order, they ran out of some food and the only dish that was well prepared was the fish and chips."
Dined on 03/10/2013
 2010
Special Features: great for outdoor dining, scenic view
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Review 10 for Waterway Cafe
Overall rating 
4 / 5
(Very Good) 4 / 5

got a table waterside with

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"got a table waterside with a great view. Servers attended to our needs quickly. Ordered Crab and Artichoke dip, not so good, too creamy without enough substance. Great Conch fritters. Grouper and Mahi dishes were great, as were the salds. Big portions."
Dined on 03/12/2013
 2011
Special Features: vibrant bar scene, great for outdoor dining, neighborhood gem, scenic view, hot spot
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Review 11 for Waterway Cafe
Overall rating 
3 / 5
(Good) 3 / 5

I attended waterway on Valentine's

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
"I attended waterway on Valentine's day with my wife and several other couples from our church. The staff was kind and engaging, however, the ambiance was lacking. We actually chose the waterway because we thought it would live music with a romantic environment. The dining experience did not wow us like we thought it would."
Dined on 02/14/2013
 2012
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Review 12 for Waterway Cafe
Overall rating 
4 / 5
(Very Good) 4 / 5

Valentine's day night as a family

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"My family and I had a great Valentine's day family meal. The food was nicely presented and the environment was great. However our waitress seemed to give us little attention whith our group. We found ourselves asking other waitreses for assistance. but overall the restaurant was very nice, food was good and we enjoyed it..."
Dined on 02/14/2013
 2013
Special Features: good for groups, kid-friendly, late-night find, romantic, special occasion, scenic view
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Review 13 for Waterway Cafe
Overall rating 
3 / 5
(Good) 3 / 5

Poor service

Food 
5 / 5
(Outstanding) 5 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"This was my third time to the restaurant. I was in for my 50th with a large group of out of town people &our service was horrible. I spoke to management at that time and they were sincerely apologetic. Now, I have more girls in for an out of town trip &the waitress forgets the appetizer, took 20 minutes to return with our second round of drinks. I was very embarrassed to have even taken them here. As I watch the waitress station the were mingling over the computer area &really seeme to be having a great time. I saw no hustling to get meals out & honestly I think she was annoyed with questions about the entrees. So, three strikes & they are out! Only good thing is the generic menu (twilight special), but you do get smaller portions."
Dined on 02/11/2013
 2012
Special Features: great for outdoor dining
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Review 14 for Waterway Cafe
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food served quickly and cooked

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Food served quickly and cooked to perfection. Ambiance wonderful. Our waiter John was informed intelligent and pleasant."
Dined on 01/29/2013
 2013
Special Features: fit for foodies, great for outdoor dining, neighborhood gem, notable wine list
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Review 15 for Waterway Cafe
Overall rating 
4 / 5
(Very Good) 4 / 5

Great food and very well priced.

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Great food and very well priced. I look for good food with a lot of value. Waterway hits it out of the park!!"
Dined on 01/27/2013
 2010
Special Features: good for groups, great for outdoor dining, neighborhood gem, special occasion, scenic view
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Review 16 for Waterway Cafe
Overall rating 
3 / 5
(Good) 3 / 5

Moderate prices brings moderate

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Moderate prices brings moderate food. Good Happy Hour
Don't go on a Tuesday night unless you like loud music. Or make sure to request seating outdoors or by the windows.
"
Dined on 01/22/2013
 2009
Special Features: vibrant bar scene, good for groups, scenic view
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Ratings-Only Reviews for Waterway Cafe
Based on the average of (22) ratings-only reviews
Overall 
4 / 5
(Very Good) 4 / 5
Food 
4 / 5
(Very Good) 4 / 5
Service 
3.8 / 5
(Very Good) 3.8 / 5
Ambiance 
4 / 5
(Outstanding) 4 / 5
Noise Level
2.2 / 3
Energetic