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Domo 77 - Wheaton
Fun & Taste! Fresh steak, seafood and sushi prepared right at your table with your own entertaining personal chef! Serving the greater Chicagoland area for nearly 30 years. Ask about our birthday discounts, private party packages, and other special offers!
THE WORST EXPERIENCE I HAVE EVER HAD!!! STAY AWAY!
OpenTable Diner Since
Dined on 12/31/2014
Dined on 12/31/2014
"First off if you make a reservation here it will not be acknowledged by the manager when you arrive. I had a 7pm reservation and when I arrived I was asked to wait in a room off to the side with about 50 other people and given a small post it note with the number of people which was 2. I decided to walk around and see why my table wasn't ready and saw that the place was fully packed with customers and no one was coming to get us. After 20 minutes of waiting I asked the manager when I will be seated and was told, "I don't know". I told him I had a reservation but as I spoke to him he was disinterested in me. I looked around and now the entrance was filled with people as well as the small room (sushi bar). After seeing roughly 75 people being herded into the other room I told him that this was completely unacceptable to which he said nothing! He ignored me and proceeded to pretend I wasn't speaking to him. It was ridiculous to be made to wait which was now going on past 30 minutes and it was showing no signs of getting any better. They overbooked us and all those poor people and didn't even offer anyone drinks while they waited. This was a terrible experience. I actually called and made reservations to another place while I was waiting because there was no relief in sight. I wouldn't ever recommend this place to anyone unless you like being corralled into a small room and made to wait and wait and wait for nothing. Not the place you want to bring your wife or girlfriend if you are expecting a good dining experience. This place was unprofessional and not caring for their customers. DON"T BOTHER WITH THIS PLACE AND SAVE YOURSELF THE AGGRIVATION AND GO SOMEWHERE ELSE!!!!"