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Benihana - Plano Reviews List
Benihana - Plano
Prepare for a dining experience unlike any other. Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice through tender steak and juicy chicken. Take in the aroma of sizzling shrimp, lobster and savory vegetables.
Or try our sushi appetizers, all prepared fresh nigiri, sashimi and specialty rolls, all with the same flair that made Benihana a legend in Japanese cuisine.
Located on the North side of the Shops at Legacy across from the fountain.
See more Benihana - Plano details
Or try our sushi appetizers, all prepared fresh nigiri, sashimi and specialty rolls, all with the same flair that made Benihana a legend in Japanese cuisine.
Located on the North side of the Shops at Legacy across from the fountain.
189 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Outstanding)
4
/
5
Rating Breakdown 189 reviews
5 stars
(73)
4 stars
(70)
3 stars
(27)
2 stars
(14)
1 star
(5)
Food
(Outstanding)
4.1
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
3.9
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- good for groups(122)
- special occasion(110)
- kid-friendly(91)
- great for lunch(26)
- fit for foodies(25)
- neighborhood gem(17)
Benihana - Plano Reviews List
Review 1 for Benihana - Plano
Overall rating
(Very Good)
4
/
5
Always a great experience!
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We enjoy dining at Benihana. The service is great once you are seated. Sometimes the wait to be seated is a bit too long even with reservations. The food is always great and the show is a treat."
Dined on 5/12/2013
Special Features: good for groups, hot spot, special occasion
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Review 2 for Benihana - Plano
Overall rating
(Fair)
2
/
5
Unacceptable service
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Our order was incorrect and the chef argued with us instead of making it right. We ordered a total of 2 fried rice (out of 4 of us) and wrote it down as all of us wanting it. The 2 people in my party who ordered steamed rice had not been there enough times to know it was wrong. The fat was not cut from out filet migon and they were not cooked properly. I ordered 'Medium" and many of my pieces were either fatty or medium rare and rare. We asked that since we were the only ones at our table to have the low sodium soy sauce used for our meal and he still used the regular soy sauce. We asked for sweetener and never recieved any. It was my grandma's 82nd birthday and my mother's 53rd and sadly, they may never come back due to the horrible exper."
Dined on 5/13/2013
Special Features: special occasion
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Review 3 for Benihana - Plano
Overall rating
(Good)
3
/
5
A long wait....
Food
(Outstanding)
5
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"I have reserved a table for my group knowing that this place gets busy. When we arrived (on time), we were asked to wait and the estimated wait time would be 10 minutes. 30 minutes later, we were still waiting. I asked the front desk how much longer will it be and I got the response that it will be 10 more minutes. I then asked, what was the point of a reservation if we still have to wait? They just said that they were going to be 10 more minutes. I didn't want to argue, so I left it as that. Once we were seated, we waited another 30minutes =/ before we were offered a drink. Overall, this wasn't the best experience."
Dined on 5/12/2013
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Review 4 for Benihana - Plano
Overall rating
(Fair)
2
/
5
Benihana fails Mothers Day test
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Booked 2 pm reservation; not seated until 2:35! And no apology for wait, we were given exactly the same treatment as any walk-in customer -- take a seat, here's your beeper.
No special treatment for mothers -- no free or discounted dessert or a flower or anything. After cook had finished preparing our meal, another waiter came up and told him to prepare a meal for someone at the bar. So, the grill was fired up a second time and we had to endure more cooking and smoke while we ate. Very poor
We will not be back as there are many other much better choices."
Dined on 5/12/2013
Special Features: good for groups
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Review 5 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
Carol's Benihana Birthday
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We've been coming to Benihana for my wife's birthday since we've been married. 5 years now. It is always a wonderful & delicious experience. We absolutely LOVE Benihana & always look forward to when we return.
Now, if I can only convince her to go even when it's not her birthday. :)"
Now, if I can only convince her to go even when it's not her birthday. :)"
Dined on 5/09/2013
Special Features: good for groups, great for brunch, romantic, late-night find, neighborhood gem, great for lunch, special occasion, kid-friendly
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Review 6 for Benihana - Plano
Overall rating
(Poor)
1
/
5
Dissatisfied
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The hostess were not friendly. Very displeased with our chef...my husband and I spent $130 and felt that the actual experience and entertainment was very boring"
Dined on 5/12/2013
Special Features: scenic view
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Review 7 for Benihana - Plano
Overall rating
(Good)
3
/
5
eh
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Food was ok but watch out of the mandatory tip. We went for my wife's birthday and had a coupon for her dinner. In the fine print, they mention that an 18% gratuity will be added, but who reads the fine print. Honestly that was what I would have tipped, but i HATE mandatory tipping, especially since we were a party of 2. The manager did take it off, after I complained, but the way it is placed on your check makes it look as if you still need to tip MORE. This appears to me to be a way to scam an extra 18% before tipping, which makes in a tax, not a tip. Shame on you Benihana. I don't blame this restaurant, as it is a corporate decision, but I will not be back. There are plenty of other places in the area."
Dined on 5/06/2013
Special Features: special occasion
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Review 8 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"We were there to celebrate our son's 17th birthday and they truly made him feel special. It was fun for all!!"
Dined on 5/03/2013
Special Features: good for groups, kid-friendly, special occasion
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Review 9 for Benihana - Plano
Overall rating
(Good)
3
/
5
location / sevice.
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"We did not know where this was located and when we called to get directions the person stated it was behind another resteraunt, which it was not, it was a block behind. it was hard to understand the person providing the directions. She had a hard asian acent and some words we could not make out what she was refering to.
The resturant is far back at the end of a roadway about BLOCK OFF from the address of the street.
If one is not familiar with the area one may need extra time to locate and then park.
we where a bit late so we used valet parking.
We sat with 3 other couples that we had nothing in common. Conversation was little. We where the only couple married at the table.
If you are looking for a quiet place this is not the one!"
The resturant is far back at the end of a roadway about BLOCK OFF from the address of the street.
If one is not familiar with the area one may need extra time to locate and then park.
we where a bit late so we used valet parking.
We sat with 3 other couples that we had nothing in common. Conversation was little. We where the only couple married at the table.
If you are looking for a quiet place this is not the one!"
Dined on 5/04/2013
Special Features: good for groups
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Review 10 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Always a delight! Chef Edgar was charming, funny, and prepared a delicious meal for everyone. The entire table was very pleased!"
Dined on 5/03/2013
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Review 11 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
Great for Birthdays & Special Times
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Really good food, though admittedly not enough rice for my tastes, and awesome service makes this a great place to go for birthdays and special occasions. I got the Chateaubriand Steak and Scallops and, OMG, the steak almost literally melted in my mouth, it was so tender. While it can be a little pricy, averaging about 30-35 dollars a plate, the $30 birthday certificate really helps to offset the cost. In addition, the Sushi is phenomenal and extremely reasonably priced; great for chilling after work. Also, if you like things done a certain way, don't be afraid to ask the chef to do extra stuff; just make sure that, if there are other people at the grill, you ask them if it is ok because everything is fixed communally."
Dined on 5/02/2013
Special Features: good for groups, special occasion
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Review 12 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
Bob Birthday
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I had mentioned when making online reservation that my guest was celebrating his birthday, was assured the complimentary dessert would be taken care of, and it was. I did not need to remind anyone upon arrival. The wine serving was modest, considering the cost of what I chose (one of the lowest prices)."
Dined on 4/30/2013
Special Features: fit for foodies, good for groups, special occasion, kid-friendly
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Review 13 for Benihana - Plano
Overall rating
(Good)
3
/
5
disappointed
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Some of the food was burned - very sporadic service from the server."
Dined on 04/27/2013
2006
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Review 14 for Benihana - Plano
Overall rating
(Good)
3
/
5
Insanely loud due to an incredibly
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Insanely loud due to an incredibly rude family right next to us. Parents sat at one end of the table and left 5 loud rowdy kids at the other end, right next to us. Management was wonderful and gave us a discount on the meal since it would have been impossible to get a different table."
Dined on 04/27/2013
2009
Special Features: good for groups, kid-friendly, special occasion
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Review 15 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
We celebrated Administrative
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We celebrated Administrative Assistant's Day! It was a fantastic experience."
Dined on 04/24/2013
2009
Special Features: special occasion
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Review 16 for Benihana - Plano
Overall rating
(Very Good)
4
/
5
Overall great experience!!
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Overall great experience!! Our party showed up 30 minutes early and was allowed to sit immediately!"
Dined on 04/20/2013
2013
Special Features: good for groups, kid-friendly, special occasion
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Review 17 for Benihana - Plano
Overall rating
(Very Good)
4
/
5
The whole experience was wonderful,
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"The whole experience was wonderful, will definitely go back again and again."
Dined on 04/15/2013
2013
Special Features: good for groups, neighborhood gem, special occasion
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Review 18 for Benihana - Plano
Overall rating
(Very Good)
4
/
5
Great for family celebrations!
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We celebrated our teens' birthdays - great atmosphere for the family. Food was great, service was prompt, and they were attentive to our younger children too."
Dined on 04/05/2013
2012
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Review 19 for Benihana - Plano
Overall rating
(Fair)
2
/
5
The food was good but not
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"The food was good but not great. I thought our chef lacked energy which is unfortunate since this is a restaurant where the chef should be very enthusiastic for the diners. I wouldn't pay that much again for the same meal. I also wished they had told me that the rice served early in the meal would be the only rice served and the main dish would just be meat if that's what you ordered. I would have saved my rice for the main meal if I had known that as I was left eating just meat when it came time to eat the main part of my meal. My husband loved the food."
Dined on 04/13/2013
2011
Special Features: good for groups, kid-friendly, special occasion
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Review 20 for Benihana - Plano
Overall rating
(Very Good)
4
/
5
Great place to celebrate a
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Great place to celebrate a birthday! As always, the kids had a blast!"
Dined on 04/04/2013
2008
Special Features: kid-friendly, special occasion
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Review 21 for Benihana - Plano
Overall rating
(Fair)
2
/
5
We were not greeted by the
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"We were not greeted by the hostess and were seated at a noisy table next to the kitchen. The food was not to our taste, too much garlic and onions. This is probably a great place for a family with kids but certainly not the romantic spot we were wanting."
Dined on 04/06/2013
2011
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Review 22 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
Always a great experience,
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Always a great experience, but this time the waiter was slow, which was surprising since the restaurant was not busy."
Dined on 03/31/2013
2009
Special Features: good for groups, kid-friendly, special occasion
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Review 23 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
We keep coming back because
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We keep coming back because we love the food and fun!"
Dined on 03/30/2013
2012
Special Features: good for groups, kid-friendly, special occasion
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Review 24 for Benihana - Plano
Overall rating
(Fair)
2
/
5
Overpriced and crowded. fellow
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Energetic
"Overpriced and crowded. fellow table guests spent our annaversary dinner on the cell phone. I will never go back to this place. You are forced to have dinner with morons. Had to valet, because you have to walk a mile to park yourself. Horrrible experience!"
Dined on 03/29/2013
2013
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Review 25 for Benihana - Plano
Overall rating
(Poor)
1
/
5
Benihana Let-Down
Food
(Poor)
1
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Worst experience with Benihana ever! Our Red Hat Chef was not heavily involved with diners. The food was all bland and lacked seasoning, a weird, first-time experience with Benihana. The worst part about it, was he was cooking other people's food, who were not at the table during and after he cooked our food. I had never seen that before. AVOID PLANO BENIHANA!"
Dined on 03/30/2013
2006
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Review 26 for Benihana - Plano
Overall rating
(Very Good)
4
/
5
took our daughter and friends
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"took our daughter and friends for 16th birthday celebration. The food was excellent and tasty, of course entertaining. We had a nice table for 7. Service provided plates for our birthday cake, which was appreciated. This is our 2nd visit to the Plano location, both times were great, I highly recommend it."
Dined on 03/24/2013
2013
Special Features: good for groups, great for brunch, kid-friendly, late-night find, romantic, special occasion, scenic view, hot spot
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Review 27 for Benihana - Plano
Overall rating
(Poor)
1
/
5
Disgruntled Chef
Food
(Poor)
1
/
5
Service
(Good)
3
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Moderate
"I expected far better. My girlfriend and I went to Benihana's for dinner and a show, but we were served disappointing and poorly seasoned food by a chef with little to no flare. I guess, our troubles actually started when we arrived for our 8 pm reservation and had to wait 30 minutes. I understand it was a Saturday night and the establishment was busy, but there were tables open and the hostess didn't apologize nor seat us at the empty bar. Then, the chef rolls out with his cart and the show was to begin... So I thought! The chef wipes off the grill, splashes a little oil on the surface, mumbles to himself, and starts tossing the orders onto the grill. Several orders were wrong, including mine, and the food was poorly prepared."
Dined on 03/23/2013
2013
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Review 28 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
This was our second visit
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
"This was our second visit to Benihana - Plano. Salvador was our table-side chef, and he was fantastic! Great food and great fun for our family!!! We will definitely be back!"
Dined on 03/17/2013
2012
Special Features: good for groups, kid-friendly, special occasion, great for lunch
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Review 29 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
This is a very nice restaurant.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"This is a very nice restaurant. The food was very good and the service was good also. We enjoyed this for my husband's birthday!"
Dined on 03/14/2013
2008
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Review 30 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
Group Birthday dinner
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Ice cream was complementary at Kolbes, the fried rice was not as great as I remembered from eating at the location on LBJ. But enjoyed taking my daughter for her 20th birtthday along with my family."
Dined on 03/16/2013
2013
Special Features: kid-friendly, neighborhood gem, notable wine list, romantic, special occasion, great for lunch
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Review 31 for Benihana - Plano
Overall rating
(Poor)
1
/
5
Very disappointing...we'd
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Energetic
"Very disappointing...we'd been to Benihana in Addison years ago and were expecting the same fun-filled comfortable dining experience. We remembered sitting in our "pit" with shoes off, lights low and unique chefs. What we found in Plano was an industrial setting with chrome and glass, concrete floors, kids running everywhere and each chef following the same "routine". We won't go back."
Dined on 03/16/2013
2012
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Review 32 for Benihana - Plano
Overall rating
(Very Good)
4
/
5
This is a great place to have
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"This is a great place to have "dinner & a show"! The Chet's (entertainment) abilities are hit & miss. I've had the best luck with a great show chef on Friday or Saturday dinner time. It seems that's when the best are out & entertaining & engaging with guests."
Dined on 03/12/2013
2009
Special Features: fit for foodies, good for groups, kid-friendly, special occasion
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Review 33 for Benihana - Plano
Overall rating
(Very Good)
4
/
5
I went to Benihana Plano for
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"I went to Benihana Plano for my wife's birthday celebration with 5 others. The food was great and the wait staff were very quick (drinks were never empty ). However, the entertainment (chef) left room for improvement. I have visited the location in Irving, TX and found that by comparison, the chefs in Irving were much more engaged with the diners. It could have been that he was just having an off night but admittedly the reason to come to a place like Benihana's is for the entertainment more than the food."
Dined on 03/10/2013
2013
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Review 34 for Benihana - Plano
Overall rating
(Very Good)
4
/
5
The people were friendly and
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"The people were friendly and the food was great. Had a great birthday experience."
Dined on 03/09/2013
2009
Special Features: kid-friendly, special occasion
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Review 35 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
I eat at this Benihana restaurant
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I eat at this Benihana restaurant at least once a week. Today was excellent and no exception to the quality of service and food I always receive at the Plano location. Chef Martin was wonderful and our entire table was happy and pleased!"
Dined on 03/10/2013
2011
Special Features: good for groups, neighborhood gem, special occasion, great for lunch
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Review 36 for Benihana - Plano
Overall rating
(Good)
3
/
5
Very smokey and hot since
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Very smokey and hot since all the Hibachis' are so close. You will come out smelling."
Dined on 03/08/2013
2009
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Review 37 for Benihana - Plano
Overall rating
(Good)
3
/
5
FOOD WAS NOT GREAT, SUSHI
Food
(Fair)
2
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"FOOD WAS NOT GREAT, SUSHI WAS AWFUL....STEAK AND CHICKEN WERE VERY FATTY."
Dined on 03/08/2013
2011
Special Features: vibrant bar scene, good for groups, late-night find, scenic view
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Review 38 for Benihana - Plano
Overall rating
(Poor)
1
/
5
The cook burned everyone's
Food
(Poor)
1
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The cook burned everyone's food at the table, was in a hurry did not care"
Dined on 03/06/2013
2009
Special Features: good for groups, kid-friendly
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Review 39 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
We took our 6 year old daughter
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We took our 6 year old daughter for her birthday. She loved it. Kid friendly with the chefs giving them special attention."
Dined on 03/05/2013
2007
Special Features: fit for foodies, good for groups, kid-friendly, special occasion
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Review 40 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
Excellent food and outstanding
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Excellent food and outstanding service dictate a superior rating. Service is ALWAYS good and Chef Jorge really prepared a wonderful lunch. The entire table was happy with their experience! Highly recommended!"
Dined on 03/03/2013
2011
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Review 41 for Benihana - Plano
Overall rating
(Fair)
2
/
5
Awful that you have to eat
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Awful that you have to eat super fast because is not enught time for the chefs to take there time and let you eat slowly. The servers push you to order super fast and they are all over you to keep finishing your drink."
Dined on 02/27/2013
2006
Special Features: good for groups, late-night find
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Review 42 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
My son and I went there for
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"My son and I went there for my birthday and had a blast! The food was fantastic as was Carlos, the cook. The waitress kept our drinks filled."
Dined on 02/26/2013
2007
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Review 43 for Benihana - Plano
Overall rating
(Very Good)
4
/
5
Kind of a long time for dinner,
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Kind of a long time for dinner, plan for it to take a little bit."
Dined on 02/24/2013
2011
Special Features: good for groups, kid-friendly
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Review 44 for Benihana - Plano
Overall rating
(Very Good)
4
/
5
The restaurant was wonderful!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"The restaurant was wonderful! Food and service: outstanding! Problem was the people at my table. Horrible! Since Benihana's forces you to eat w others, they have to take a hit on ambiance this time."
Dined on 02/24/2013
2011
Special Features: good for groups, special occasion
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Review 45 for Benihana - Plano
Overall rating
(Good)
3
/
5
The sushi was great, but the
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"The sushi was great, but the steak and chicken was blend, no spices and neither did the cook as us if we needed specific spices."
Dined on 02/22/2013
2012
Special Features: good for groups, special occasion, great for lunch
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Review 46 for Benihana - Plano
Overall rating
(Good)
3
/
5
I dine at Benihana's at least
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I dine at Benihana's at least twice a month. Normally my dining experience is superb. However, the waitress was not very attentive. Perhaps she was having a bad day, but we had to ask her for routine things such as water and silverware. It also took her a while to bring back our refills. After we were finished eating we had to wait on our check for almost 15 minutes."
Dined on 02/13/2013
2012
Special Features: good for groups, special occasion
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Review 47 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
Very good service and very
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Very good service and very good food."
Dined on 02/16/2013
2010
Special Features: good for groups, special occasion
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Review 48 for Benihana - Plano
Overall rating
(Good)
3
/
5
Not bad, but not the best
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Not bad, but not the best hibachi I've ever had. Food was a tad bland. It really needed more seasoning. I ordered sushi to start, but somehow communication between the person taking the order and the waitress was cut. I didn't receive it until well into the meal. My wife said the long island tea wasn't bad, but the plum wine was way too sweet."
Dined on 02/14/2013
2013
Special Features: good for groups
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Review 49 for Benihana - Plano
Overall rating
(Outstanding)
5
/
5
Had a great time on valentines
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Had a great time on valentines day. Definently coming back!"
Dined on 02/14/2013
2012
Special Features: fit for foodies, good for groups, kid-friendly, romantic, special occasion, hot spot
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Review 50 for Benihana - Plano
Overall rating
(Fair)
2
/
5
Stand and Wait
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"You should know what to expect when you go to a Benihana and I received the service expected for the most part. My main concern with the restaurant was the deplorable manner in which they handle reservations. We had a reservation for 7:15 and were given a shock box and asked to wait. Now, my basic presumption is that an acceptable wait when you have gone through the process of getting a reservation is no longer than 10 minutes. My wait was over 30 minutes and would have been longer but for the fact that I raised my concerns with the manager. Benihana needs to work on their scheduling to avert this type of delay before I will return."
Dined on 02/15/2013
2008
Special Features: kid-friendly
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