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Benihana - Wheeling Reviews List
Benihana - Wheeling
Prepare for a dining experience unlike any other. Prepare for a dining experience unlike any other. Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice through tender steak and juicy chicken. Take in the aroma of sizzling shrimp, lobster and savory vegetables.
Or visit our sushi bar, where your sushi chef will prepare fresh nigiri, sashimi and specialty rolls, all with the same flair that made Benihana a legend in Japanese cuisine.
See more Benihana - Wheeling details
Or visit our sushi bar, where your sushi chef will prepare fresh nigiri, sashimi and specialty rolls, all with the same flair that made Benihana a legend in Japanese cuisine.
77 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.9
/
5
Rating Breakdown 77 reviews
5 stars
(24)
4 stars
(32)
3 stars
(16)
2 stars
(3)
1 star
(2)
Food
(Outstanding)
4.1
/
5
Service
(Very Good)
3.8
/
5
Ambiance
(Very Good)
3.8
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- special occasion(49)
- good for groups(43)
- kid-friendly(36)
- fit for foodies(12)
- great for lunch(12)
- romantic(10)
Benihana - Wheeling Reviews List
Review 1 for Benihana - Wheeling
Overall rating
(Fair)
2
/
5
Horrible Service!
Food
(Outstanding)
5
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"The servers and manager are rude and do not value customer service at all!! I have been going there for many many years and was astounded at how they have changed and very disturbed how little they care about there customers!! I can not believe how rude there waiters are!! Very upset! I will never go back and do not recommend anyone else to go there!!"
Dined on 5/12/2013
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Review 2 for Benihana - Wheeling
Overall rating
(Very Good)
4
/
5
Good but not Great..
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We went here as a treat for Mothers Day. Our server started out great, but we lost her mid meal. We sat with empty drinks for awhile before she returned. She also did not tell my party that fried rice was more money. And at dessert time said we had 6 coming, but did not specify who had dessert as part of the meal. The food was good and enough to satisfy. Everybody in my party seemed happy with their selection. We all enjoy the food made in front of us..even though our chef was missing some of our food and had to leave to get it. This was not the best visit we had, but would return in the future if family asked."
Dined on 5/12/2013
Special Features: good for groups, special occasion
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Review 3 for Benihana - Wheeling
Overall rating
(Very Good)
4
/
5
Good Experience
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Fun and interesting. Table chefs are entertaining."
Dined on 5/11/2013
Special Features: fit for foodies, neighborhood gem, kid-friendly
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Review 4 for Benihana - Wheeling
Overall rating
(Good)
3
/
5
Great deal with their birthday
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Great deal with their birthday club. Sign up for it!"
Dined on 04/17/2013
2007
Special Features: great for lunch
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Review 5 for Benihana - Wheeling
Overall rating
(Very Good)
4
/
5
Very good sushi at a great
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Very good sushi at a great price."
Dined on 04/07/2013
2008
Special Features: good for groups, kid-friendly, special occasion
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Review 6 for Benihana - Wheeling
Overall rating
(Poor)
1
/
5
Horrible ...
Food
(Poor)
1
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Food was terrible so was service. we order some specials from the menu that come with ice cream and tea . Never got it...not even water to drink ... will not come back !"
Dined on 04/06/2013
2013
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Review 7 for Benihana - Wheeling
Overall rating
(Good)
3
/
5
May be an inexperencied waiter.
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"We had an 8 pm reservation. The place was empty for a Saturday night. They gave us choices in seating which was good. The Hot Sacki was great the food portions were a little lite. What bothered us the most was the the waiter bringing the soup, salid and main course like they were closing in five minutes and we were keeping them open. It was like going to Bob Chins which I don't go to for dinner on Saturday night. It was not the old Benihana that I use to patranize."
Dined on 04/06/2013
2013
Special Features: great for lunch
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Review 8 for Benihana - Wheeling
Overall rating
(Fair)
2
/
5
My children did not like the
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"My children did not like the teriyaki sauce and asked that we not return to Benihana. I was not crazy about the flavors either.... I guess we are accustom to the flavors at Tsukasa and hanakawa in libertyville Illinois."
Dined on 04/06/2013
2013
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Review 9 for Benihana - Wheeling
Overall rating
(Very Good)
4
/
5
Great food, fun tricks for
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Great food, fun tricks for the kids."
Dined on 04/05/2013
2012
Special Features: good for groups, kid-friendly, special occasion
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Review 10 for Benihana - Wheeling
Overall rating
(Very Good)
4
/
5
I was meeting 2 of my girlfriends
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"I was meeting 2 of my girlfriends and it would have been nicer to sit at our own table instead being paired with a family. It would have made us more comfortable talking, but I do understand that it was done due to timing/staffing."
Dined on 04/03/2013
2006
Special Features: good for groups
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Review 11 for Benihana - Wheeling
Overall rating
(Good)
3
/
5
As a family, we all enjoy
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"As a family, we all enjoy Benihana. With 5 children, our tab is never going to be "low," however, at Benihana, we find that the charges
are excessive for the children. Once in a while, we dine at Benihana as a "treat." I'd recommend it, but if you are a larger family or group, be prepared to spend extra $."
are excessive for the children. Once in a while, we dine at Benihana as a "treat." I'd recommend it, but if you are a larger family or group, be prepared to spend extra $."
Dined on 03/29/2013
2008
Special Features: good for groups, kid-friendly, special occasion
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Review 12 for Benihana - Wheeling
Overall rating
(Very Good)
4
/
5
Unfortunately the host neglected
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Unfortunately the host neglected to award my open table points after I checked in so I had to take time to respond to open table's questions."
Dined on 03/20/2013
2006
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Review 13 for Benihana - Wheeling
Overall rating
(Very Good)
4
/
5
We 3 enjoyed the meal very
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We 3 enjoyed the meal very much.
Food was perfectly done.
Staff was attentitive.
We were seated approximately at the time of reservation.
Would return."
Food was perfectly done.
Staff was attentitive.
We were seated approximately at the time of reservation.
Would return."
Dined on 03/09/2013
2013
Special Features: vibrant bar scene, fit for foodies, good for groups
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Review 14 for Benihana - Wheeling
Overall rating
(Good)
3
/
5
We made a reservations, it
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"We made a reservations, it did us no good as we showed up at reserved time and still waited more than a half an hour for our table. The bar area was way too small for the establishment. The food and chef was great and if it was not for the wait it would of been a perfect evening."
Dined on 03/09/2013
2013
Special Features: special occasion
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Review 15 for Benihana - Wheeling
Overall rating
(Poor)
1
/
5
Terrible service. We will
Food
(Poor)
1
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"Terrible service. We will never return."
Dined on 03/06/2013
2009
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Review 16 for Benihana - Wheeling
Overall rating
(Good)
3
/
5
I like going to Benihana,
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"I like going to Benihana, but this time we went I think it was just a little too busy for our waiter. It took long to get our check, and when we got it, they had not discounted the $30 certificate we had handed them in the beginning. The discount had been given to the people sitting across from us, but they had already left. The manager was nice though and still gave us the discount at the end. I think I prefer going there when they first open and it's not too busy."
Dined on 02/28/2013
2008
Special Features: fit for foodies, good for groups, special occasion
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Review 17 for Benihana - Wheeling
Overall rating
(Very Good)
4
/
5
Our two 3 year olds were excited
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Our two 3 year olds were excited by the chef."
Dined on 02/24/2013
2007
Special Features: good for groups, kid-friendly, special occasion
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Review 18 for Benihana - Wheeling
Overall rating
(Outstanding)
5
/
5
Absolutely loved my experience
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Absolutely loved my experience at Benihanas. Usually not a veggie person but with the way it is seasoned/cooked sooo delicious!Loved attentive service as well!"
Dined on 02/15/2013
2013
Special Features: good for groups, kid-friendly, romantic, special occasion, scenic view, great for lunch
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Review 19 for Benihana - Wheeling
Overall rating
(Fair)
2
/
5
bad valentines day
Food
(Poor)
1
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
"I had a horrible time the food was tasteless and my steak wasn't cooked properly"
Dined on 02/15/2013
2013
Special Features: great for lunch
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Review 20 for Benihana - Wheeling
Overall rating
(Very Good)
4
/
5
It was my first time there,
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"It was my first time there, we were on business. Everything was great, I can't think of any negatives. I'd be lying if I said that this place did not exceed my expectations. I think its definitely more of a group spot, I wouldn't pursue any romance there lol."
Dined on 02/16/2013
2013
Special Features: fit for foodies, good for groups, hot spot
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Review 21 for Benihana - Wheeling
Overall rating
(Outstanding)
5
/
5
Food was outstanding on this
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Food was outstanding on this visit. It's always good but this was great. Our chef "George" cooked everything to perfection and was very entertaining as well. Our wait person Sachiko was delightful and very attentive. We had reservations with a request which was honored and we were seated immediately. Great experience."
Dined on 02/12/2013
2008
Special Features: fit for foodies, good for groups, kid-friendly, romantic, special occasion, great for lunch
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Review 22 for Benihana - Wheeling
Overall rating
(Outstanding)
5
/
5
Three of us Dads brought our
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Three of us Dads brought our (collective) five daugther for a Daddy-Daughter Date. The cadre of 11 year olds all dressed to the nines had the best time. They were awestruck by the tableside cooking and the show put on by the chef. I particulary like the fact that they have a kid friendly menu - same Habachi selection at a kid price. I hadn't been to Benihana for quite some time, and I could see that they both updated their menu and their ability to cater to the family. My kids are already asking when we're going back. I'm sure it will be soon"
Dined on 02/08/2013
2013
Special Features: good for groups, kid-friendly, special occasion
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Review 23 for Benihana - Wheeling
Overall rating
(Good)
3
/
5
I made a reservation and went
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"I made a reservation and went to Benihana's in Wheeling for my wife's birthday. She had received a coupon via email for her birthday since we do go to Benihana's quite frequently. I was very disappointed that they would not accept the coupon since it is valid only during the week. They had sent us the coupon and I feel they should have accepted it since this is why we decided to go to their restaurant. The manager was not very nice about it and he blamed it on corporate. I am not sure if I will go back to Benihana's at all especially the Wheeling location. There are a lot of good Japanese cook on the table restaurants that would have been happy to take a coupon and get my business."
Dined on 02/09/2013
2013
Special Features: good for groups, kid-friendly, special occasion
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Review 24 for Benihana - Wheeling
Overall rating
(Good)
3
/
5
Same old food. Boring chefs.
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We've been coming to Benihana for birthdays and special events for decades. The food's exactly the same as Tsukasa and Kegon, but the "show" is pretty mediocre here. My kids like the chef's knife tricks, the onion volcano, tossing broccoli, etc. and the past few times the chefs seemed bored and less skilled. We're opting for Kegon or Tsukasa from now on instead."
Dined on 01/26/2013
2011
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Review 25 for Benihana - Wheeling
Overall rating
(Good)
3
/
5
not a great value,but I guess
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"not a great value,but I guess one must take "entertainment" into account.Food was better than on previous visits."
Dined on 01/25/2013
2010
Special Features: kid-friendly, special occasion
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Review 26 for Benihana - Wheeling
Overall rating
(Very Good)
4
/
5
A fun and entertaining way
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"A fun and entertaining way to celebrate our son's 13th birthday! Good fresh food--and a lot of it!"
Dined on 01/25/2013
2007
Special Features: kid-friendly, special occasion
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Review 27 for Benihana - Wheeling
Overall rating
(Outstanding)
5
/
5
One of the best Japanese steak
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"One of the best Japanese steak houses in the Chicago area. Very good sushi at a reasonable price. Chicken and shrimp combo for two was excellent. It's funny how most of the chefs are Hispanic with Japanese names."
Dined on 01/19/2013
2008
Special Features: good for groups, kid-friendly, late-night find, special occasion
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Ratings-Only Reviews for Benihana - Wheeling
Based on the average of (50) ratings-only reviews
Overall
(Outstanding)
4.2
/
5
4 out of 4 recommend this product
Food
(Outstanding)
4.3
/
5
Service
(Outstanding)
4
/
5
Ambiance
(Outstanding)
4
/
5
Noise Level
Energetic