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Benihana - Cleveland Reviews List

Benihana - Cleveland

Prepare for a dining experience unlike any other. Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice through tender steak and juicy chicken. Take in the aroma of sizzling shrimp, lobster and savory vegetables.

And don"t forget our delicious sushi appetizers, including fresh nigiri, sashimi and specialty rolls, all made with the same flair that made Benihana a legend in Japanese cuisine.
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120 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.9 / 5
(Very Good) 3.9 / 5
(120 Reviews)
Open Ratings Snapshot
Rating Breakdown 120 reviews
5 stars
(45)
4 stars
(40)
3 stars
(19)
2 stars
(11)
1 star
(5)
Food 
4.2 / 5
(Outstanding) 4.2 / 5
Service 
3.8 / 5
(Very Good) 3.8 / 5
Ambiance 
3.8 / 5
(Very Good) 3.8 / 5
Noise Level
2.4 / 3
Energetic
Filter Reviews By:
Diners classify this restaurant as:
  • good for groups(84)
  • special occasion(76)
  • kid-friendly(45)
  • great for lunch(28)
  • fit for foodies(21)
  • romantic(19)
Benihana - Cleveland Reviews List
Review 1 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great!

Customer Avatar
OpenTable Diner
Dined on 5/23/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"As always it was excellent! I will continue to go there."
Dined on 5/23/2013
Special Features: fit for foodies, special occasion
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Review 2 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

It was great until...

Customer Avatar
OpenTable Diner
Dined on 5/21/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Everything went great til the end. My daughter has a medical condition; she needs help in the rest room. We went to the ladies room and were there about 10 minutes, leaving the third member of our party at the table. We returned, I paid, and we left. Then, one the way home he told us that the staff were telling each other, loudly, in the hearing of all the guests, to watch him because we were trying to "skip out" on the bill without paying. He was really embarrassed. This was very unprofessional. I sent a message to corporate, who has not responded at all. We won't be returning."
Dined on 5/21/2013
Special Features: fit for foodies, good for groups, special occasion
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Review 3 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Never disappointed

Customer Avatar
OpenTable Diner
Dined on 5/20/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Every time I visit Benihana I have a great experience, Keep up the excellent work!!!!!"
Dined on 5/20/2013
Special Features: fit for foodies, good for groups, great for brunch, kid-friendly, romantic, great for lunch, special occasion
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Review 4 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

reservations

Customer Avatar
OpenTable Diner
Dined on 5/18/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"It is frustrating to arrive on time and have to wait 35 minutes to be seated"
Dined on 5/18/2013
Special Features: good for groups, kid-friendly, special occasion
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Review 5 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Birthday Celebration

OpenTable Diner
Dined on 5/02/2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"My family enjoys Benihana's for many family celebrations. I was celebrating my bday this day and the service was wonderful. The other people who dined with us were also celebrating a bday."
Dined on 5/02/2013
Special Features: special occasion, great for lunch, kid-friendly
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Review 6 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

3 year old's birthday part

Customer Avatar
OpenTable Diner
Dined on 5/11/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"We took our family to Benihana to celebrate our three year old grandson's birthday. The staff and chef made the experience absolutely excellent. Great food, great service, lots of fun for everyone."
Dined on 5/11/2013
Special Features: good for groups, kid-friendly, special occasion
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Review 7 for Benihana - Cleveland
Overall rating 
1 / 5
(Poor) 1 / 5

Cook left in the middle of cooking

Customer Avatar
OpenTable Diner
Dined on 4/28/2013
Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"This Benihana's has gone down. The cook was not pleasant and became upset because he made a mistake while cooking. He gathered his things, and walked away from the table, and had only cooked the vegetables. We had to wait for another chef, all of our food had to be recooked. I arrived at Benihana's at 2:30pm and did not leave until after 6. What makes matters worst is I went the other day to meet someone for happy hour and he was still working there. His name is Joseph. I am very disappointed in Benihana."
Dined on 4/28/2013
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Review 8 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

The best birthday gift I received

Customer Avatar
OpenTable Diner
Dined on 5/09/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"My daughter and I Birthday is in May. She found Benihanah coupons online and printed them. I had never been to Benihana, the food was the freshest , well- seasoned and best food I've eaten in my years!! I loved watching Chef Sean prepare the meal and kept my family entertained as he grilled the product. I t was a great eating experience for us and we will definitely go back and invite friends and family!"
Dined on 5/09/2013
Special Features: good for groups, great for outdoor dining, great for brunch, romantic, scenic view, late-night find, neighborhood gem, great for lunch, special occasion
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Review 9 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Long wait, totally worth it

Customer Avatar
OpenTable Diner
Dined on 4/29/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We were celebrating my birthday, as we do every year at Benihana.. Or wait was exceptionally long but the service, food, and environment totally made it worth it! The manager was extremely kind as well.."
Dined on 4/29/2013
Special Features: fit for foodies, good for groups, romantic, special occasion, kid-friendly
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Review 10 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Needs quicker service

Customer Avatar
OpenTable Diner
Dined on 4/29/2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"I was seated 30 minutes after my reservation"
Dined on 4/29/2013
Special Features: special occasion
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Review 11 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Excellent!!!

Customer Avatar
OpenTable Diner
Dined on 4/29/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"This is my absolute favorite restaurant! It's gets better every time!"
Dined on 4/29/2013
Special Features: good for groups, neighborhood gem, hot spot, special occasion, kid-friendly
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Review 12 for Benihana - Cleveland
Overall rating 
2 / 5
(Fair) 2 / 5

I think they changed owners,

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"I think they changed owners, because it was not like how I remembered it to be. Also, our server was new so that was an issue."
Dined on 04/24/2013
 2011
Special Features: good for groups, kid-friendly, special occasion
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Review 13 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Always have good food and

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Always have good food and good time doing hibachi tables. Great place to celebrate birthdays"
Dined on 04/23/2013
 2009
Special Features: good for groups, kid-friendly, neighborhood gem, special occasion
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Review 14 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

I love Benihana. Having been

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"I love Benihana. Having been coming there for years and only had one (1) bad experience. Love it, love it, love it!!!!"
Dined on 04/18/2013
 2013
Special Features: good for groups, great for brunch, kid-friendly, neighborhood gem, special occasion, great for lunch, hot spot
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Review 15 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Awesome chef

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"I have been to a lot of hibachi style restaurants because I love the food. Our chef, whose name I cannot remember was an awesome chef. He answered a lot of our general questions and was not only very entertaining and fun, but also very polite. If I could, I would request for him to be our chef everytime we visit. Also, the online table reservation service is very convenient."
Dined on 04/19/2013
 2013
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Review 16 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Reservation was for 8pm ,

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Reservation was for 8pm , checked in at 7:40 but was not seated until an hour later."
Dined on 04/18/2013
 2012
Special Features: good for groups, special occasion, great for lunch
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Review 17 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

We had a waiter named Morgan

Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"We had a waiter named Morgan she was outstanding very nice and explained the menu very well she was just all around pleasant it was a older black lady who gossiped mostly at the front desk even to us about employees which was very uncomfortable but Morgan being such a great waiter on top of the great food is why I would recommend going and coming back"
Dined on 04/17/2013
 2013
Special Features: good for groups
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Review 18 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

We had a group of 8 and were

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"We had a group of 8 and were treated very well and had a fantastic time."
Dined on 04/13/2013
 2013
Special Features: fit for foodies, good for groups, neighborhood gem, special occasion
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Review 19 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

the last time I dined it was

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"the last time I dined it was a really good experience or cook was energetic talk to us did some tricks while cooking held conversations with the table this time I had none of that from our cook my experience this time add far as that was not good"
Dined on 04/10/2013
 2013
Special Features: good for groups, great for brunch, romantic, great for lunch
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Review 20 for Benihana - Cleveland
Overall rating 
2 / 5
(Fair) 2 / 5

The service was very slow,

Food 
4 / 5
(Very Good) 4 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"The service was very slow, the server mixed up the order, never appologiezed.
Very noisy in the restaurant and hot.
"
Dined on 04/09/2013
 2013
Special Features: kid-friendly
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Review 21 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

I do enjoy going to Benihana.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"I do enjoy going to Benihana. I just can't go very often. It gets expensive because I have to take the family or they get upset."
Dined on 04/01/2013
 2012
Special Features: great for lunch
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Review 22 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

The kid that served us was

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"The kid that served us was very good at his tricks, but not very good at distributing the food. We split the rocky's choice; I received 3 shrimp, my husband 4. My husband commented that he felt like he was hyped on the chicken that he received."
Dined on 03/31/2013
 2013
Special Features: good for groups, neighborhood gem, romantic, special occasion
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Review 23 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Nothing special

Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"This review is based solely on the lunch menu.
I had the lunch boat and it was okay for about $11. It came with sashimi, a california roll, edamame, miso soup, a tempura variety and rice. The sashimi wasn't as fresh as I thought it was going to be. It tasted of last night's closing time. I opted to change the california roll for a spicy tuna roll and that was the highlight of the enter dish. The edamame was edamame with some salt. The miso soup was also a no brainer and was delicious. The tempura variety came with shrimp and some veggies which was pretty standard as well.
The waitress offered to take our pictures and printed out a copy for us - FREE - which was pretty sweet!
Overall experience was okay."
Dined on 03/30/2013
 2013
Special Features: good for groups, kid-friendly, special occasion, great for lunch
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Review 24 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

I enjoyed my visit at Benihana.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"I enjoyed my visit at Benihana."
Dined on 03/26/2013
 2013
Special Features: fit for foodies, good for groups, kid-friendly, special occasion
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Review 25 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

We had an amazing dinner but

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"We had an amazing dinner but I think You should not sit as many people as you do it was a little crowded at the table"
Dined on 03/24/2013
 2013
Special Features: good for groups
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Review 26 for Benihana - Cleveland
Overall rating 
1 / 5
(Poor) 1 / 5

Generally a solid meal. You

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Generally a solid meal. You know what you're getting when you go in, well except for this time. Arrived for a 5:30 reservation, weren't seated until 6:00. Wouldn't have been so bad except the chef had no business behind the hibachi. Not only was he slow to the point where the food was far below room temperature by the time he was finished, but he was not personable whatsoever and played favorites with portion sizing. The service was subpar. My wife practically had to beg to get her water refilled; then 60 seconds after the meal was finally cooked the server arrived with the check and wanted payment immediately. I understand that it may have been due to the incredibly slow chef, but rushing guests as they are eating is rude. Going Downhill."
Dined on 03/25/2013
 2008
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Review 27 for Benihana - Cleveland
Overall rating 
2 / 5
(Fair) 2 / 5

I enjoy a lot of energy and

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Moderate
Moderate
"I enjoy a lot of energy and fun when dining at these types if resturants. The chef was
Very boring but the rest of the staff was nice accomadating and made our celebration
Enjoyable....
"
Dined on 03/17/2013
 2013
Special Features: great for brunch
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Review 28 for Benihana - Cleveland
Overall rating 
2 / 5
(Fair) 2 / 5

I have been to a Hibachi experience

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"I have been to a Hibachi experience before. This for me was quite average...I felt like the service was mundane...they have done it so many times before! My biggest complaint is that is was extremely overpriced! Small portions...tasty but not worth the cost. Groups come in and go out and the performance is the same. So loud that I could not hear what they were saying either when they took the order and when they were cooking at the table."
Dined on 03/13/2013
 2013
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Review 29 for Benihana - Cleveland
Overall rating 
1 / 5
(Poor) 1 / 5

The dinning experience was

Food 
5 / 5
(Outstanding) 5 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"The dinning experience was great. I just did not appreciate the fraudulent charges that my waiter charged to my card without my authorization after I left Benihana's. Upon reviewing my online bank account I contacted management to correct the issue."
Dined on 03/15/2013
 2013
Special Features: good for groups
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Review 30 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Horrific

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"The food is always great but this is the worst Benihana that I've ever dined at. The customer service from the time that you enter the place is horrible and no matter if you make reservations, you will always wait atleast 30 minutes to an hour to be seated. They need some help because other Benihanas do not do this and this is the only one that has horrific service!"
Dined on 03/09/2013
 2012
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Review 31 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Good food. There wasnt enough

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Good food. There wasnt enough rice for my fiance so they got a bowl from somewhere else and it definitely tasted like it had been sitting and wasnt as good.they also didnt bring out enough steaks so we had to tell the chef. Other than that it was the typical entertaining experience."
Dined on 03/12/2013
 2012
Special Features: good for groups, special occasion
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Review 32 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

I had a great time celebrating

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"I had a great time celebrating my dads 80th birthday."
Dined on 03/02/2013
 2013
Special Features: good for groups, kid-friendly, special occasion, great for lunch
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Review 33 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Never again

Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"We were let down. Our chef had very little personality. My wife ordered brown rice that wasn't brought out until ten minutes after our chef was done serving. I ordered spicy hibachi chicken and they forgot to bring out the spicy sauce on the cart. When I asked for it, it was delivered in a little plastic container straight from the fridge. Ice cold! The entire place was full of people on their phones and wearing hats...the staff did nothing about it. Then of course came the bill...$100 for 2 adults and 2 kids menu items? We won't be going back. The ambience is gone. I remember when that place used to be good. So sad."
Dined on 03/02/2013
 2010
Special Features: good for groups, kid-friendly, great for lunch
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Review 34 for Benihana - Cleveland
Overall rating 
1 / 5
(Poor) 1 / 5

My family has been going to

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Moderate
Moderate
"My family has been going to this restaurant since I was a little girl but as the years have gone by it has gone downhill. The cooks are not as charismatic as they used to be, the staff is dull and boring, and it is not the same place it used to be. I can tell you right now that my family will be going to a different restaurant from now on."
Dined on 02/27/2013
 2013
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Review 35 for Benihana - Cleveland
Overall rating 
2 / 5
(Fair) 2 / 5

Made reservations for 7pm.

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Energetic
Energetic
"Made reservations for 7pm. Did not get seated until 7:30pm.
Did not start eating dinner until after 8pm.
Restaurant was extremely busy and very, very loud.
"
Dined on 02/25/2013
 2007
Special Features: special occasion
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Review 36 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Our chef was very friendly

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Our chef was very friendly and funny, we really enjoyed our selves"
Dined on 02/23/2013
 2012
Special Features: vibrant bar scene, good for groups, great for brunch, kid-friendly, late-night find, romantic, special occasion, scenic view, great for lunch
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Review 37 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great Everytime!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Food, atmosphere and service are always great - that's why we keep coming back!"
Dined on 02/21/2013
 2013
Special Features: good for groups, great for outdoor dining, romantic, hot spot
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Review 38 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Fantastic food, succulent

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
"Fantastic food, succulent soup and our service was super!!!! The server added to our great experience!"
Dined on 02/21/2013
 2013
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Review 39 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

I really enjoyed my visit

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"I really enjoyed my visit to Benihanna's. The Chef was delightful. The food was impeccable. The wait time was minimal and the establishment was packed. It was the total package. I really love the Birthday picture and ice cream, not to mention the gift certificate. I highly recommend eating here and plan to return soon."
Dined on 02/18/2013
 2013
Special Features: good for groups, great for outdoor dining, kid-friendly, special occasion, great for lunch, hot spot
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Review 40 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

large loud parties should

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"large loud parties should be asked not to disturb other patrons!!!!"
Dined on 02/20/2013
 2012
Special Features: fit for foodies, good for groups, late-night find, neighborhood gem, special occasion, hot spot
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Review 41 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Great food, great fun watching

Food 
5 / 5
(Outstanding) 5 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Great food, great fun watching the chef. Terrible service from our waitress."
Dined on 02/17/2013
 2012
Special Features: good for groups, kid-friendly, special occasion
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Review 42 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Benihana Beachwood

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Sat near the door. Very drafty and cold. Never really got any better. We had people waiting for tables within 3 feet of us and it was very loud. Service was dodgy at best. Received and paid the bill before receiving ice cream which was included on the menu as part of the meals. Bill before the meal is done? Received the appetizer during the meal and it was cold. Took over 90 minutes most of which was between the meal and ice cream for the wait. Don't know what happened with the service level, but for the high prices Benihana Beachwood charges, you would expect a bit better service. Food and chef were great though, but too many misses for the high prices they charge. You could do better at many other places in and around Cleveland"
Dined on 02/20/2013
 2007
Special Features: good for groups, special occasion
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Review 43 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

A Good Time

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"I was a bit disappointed with our wait considering the reservation but the type of dining experience they provide doesn't allow for immediate seating. I'd recommend getting there early when dining on the weekend and be sure your entire party is present. Once seated, plan to interact with your party and other guests at your shared cooking staton for a bit. The key is not to expect a fast dinner/lunch but to enjoy the food and conversation. Regarding the food preparation, it's not an over the top show you'll receive but the meal is fantastic."
Dined on 02/16/2013
 2013
Special Features: good for groups, hot spot
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Review 44 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

I was not impressed with the

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"I was not impressed with the food as I normally am."
Dined on 02/14/2013
 2012
Special Features: great for lunch
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Review 45 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

It was a most pleasant experience.

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"It was a most pleasant experience. We did not have to wait long for our seats, drinks, soup, or salad. We did have a bit of a wait for our chef to come to the table though I dont blame the restuarant but the people we were sat with they had to many special requests for their food. I was very pleased and liked it very well the steak was just right and chicken was perfect."
Dined on 02/16/2013
 2013
Special Features: good for groups
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Review 46 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

This is my absolute favorite

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"This is my absolute favorite restaurant! I think everyone should experience it at least once"
Dined on 02/14/2013
 2013
Special Features: good for groups, kid-friendly, romantic, special occasion, great for lunch, hot spot
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Review 47 for Benihana - Cleveland
Overall rating 
1 / 5
(Poor) 1 / 5

The Cook Had no personality,

Food 
5 / 5
(Outstanding) 5 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
"The Cook Had no personality, Did not smile, Acted like he did not enjoy his job, I Would not recommend this restaurant."
Dined on 02/14/2013
 2013
Special Features: vibrant bar scene
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Review 48 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

We went for a birthday celebration

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"We went for a birthday celebration and EVERYTHING was outstanding. The manager even took a picture of us! Just couldn't have been better!"
Dined on 02/09/2013
 2013
Special Features: fit for foodies, good for groups, kid-friendly, neighborhood gem, special occasion
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Review 49 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

We had a great time and the

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"We had a great time and the food was very good!!!"
Dined on 02/06/2013
 2013
Special Features: vibrant bar scene, kid-friendly, romantic, special occasion, great for lunch
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Review 50 for Benihana - Cleveland
Overall rating 
2 / 5
(Fair) 2 / 5

Each time I visit this place

Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"Each time I visit this place it seems the portion are less and less but hte prices are higher. No value for the money especially with the veggies. Its ridiculous if you wnat an order of mushrooms its $4 or extra zuchinni which is one slice for $2 or for two its $4. Shame on you Benihana !!! You are well establised and making good $ give back to your customers especially for the prices we pay and for being a patron to your business. I wont be going back for awhile !!!"
Dined on 02/01/2013
 2010
Special Features: vibrant bar scene, fit for foodies, good for groups, great for brunch, late-night find, romantic, special occasion, great for lunch
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