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Benihana - Cleveland Reviews List

Benihana - Cleveland

Welcome to Benihana and a dining experience unlike any other! If you’ve never been to Benihana before, let us tell you what you can expect: Our guests are seated at communal tables in groups of eight to ten, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood.



Or you can visit our sushi lounge where a talented sushi chef will prepare the freshest sashimi, maki and signature sushi rolls with the same flair that made Benihana a legend in Japanese cuisine. Smaller tables and more intimate seating is available in the lounge or bar on a first-come, first-served basis, whether you’re looking to enjoy one of our delicious Benihana Teppanyaki entrées or our amazing selection of sushi!



An 18% service charge is added to all guest checks for parties of eight or more.
See more Benihana - Cleveland details
396 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.7 / 5
(Very Good) 3.7 / 5
(396 Reviews)
Open Ratings Snapshot
Rating Breakdown 396 reviews
5 stars
(149)
4 stars
(106)
3 stars
(71)
2 stars
(28)
1 star
(42)
Food 
4.1 / 5
(Outstanding) 4.1 / 5
Service 
3.5 / 5
(Very Good) 3.5 / 5
Ambiance 
3.6 / 5
(Very Good) 3.6 / 5
Noise Level
2.2 / 3
Energetic
Value 
3.3 / 5
(Very Good) 3.3 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • good for groups(185)
  • special occasion(182)
  • kid-friendly(90)
  • great for lunch(87)
  • fit for foodies(49)
  • romantic(30)
Benihana - Cleveland Reviews List
Review 1 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 11/09/2013
 2009
Dined on 11/09/2013
 2009
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
Dined on 11/09/2013
 2009
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Review 2 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/27/2016
 2015
Dined on 4/27/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"The food was wonderful this time I really enjoyed myself for my birthday"
Dined on 4/27/2016
 2015
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Review 3 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/21/2016
 2015
Dined on 4/21/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Great food the best I have had in a while"
Dined on 4/21/2016
 2015
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Review 4 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 4/23/2016
 2013
Dined on 4/23/2016
 2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
"When we arrived we had to wait about 7 minutes to be seated in a waiting area with too few seats that had not seen touch-up paint for years. It also had a timeline of Benihana and their founder (actually mostly about their founder) which went through about 1980. Once seated there were about 8 open hibachi tables (also in an area which could use a refresh) making us wonder what the wait was for. We still waited 20 minutes before we received our soup and salad. The food was good, but nothing outstanding compared to local hibachi tables which offer much better value. Next time we will just stick with our usual local hibachi restaurant."
Dined on 4/23/2016
 2013
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Review 5 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Sadly, I was disappointed in the experience.

Customer Avatar
OpenTable Diner Since
Dined on 4/22/2016
 2016
Dined on 4/22/2016
 2016
Food 
2 / 5
(Fair) 2 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
"While expecting an amazing dining experience, the entire experience was disappointing. The preparer was inexperienced and seemed to constantly require assistance from other servers. The food was edible, but lacked any special qualities. The wine list was also very disappointing."
Dined on 4/22/2016
 2016
Special Features: kid-friendly
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Review 6 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Pleasantly surprised. Everything was good."
Dined on 4/22/2016
 2009
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Review 7 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Best meal there yet."
Dined on 4/12/2016
 2014
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Review 8 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/20/2016
 2014
Special Features: great for brunch, great for lunch, special occasion, fit for foodies
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Review 9 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Food was great

Customer Avatar
OpenTable Diner Since
Dined on 4/20/2016
 2012
Dined on 4/20/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
2 / 5
(Fair) 2 / 5
"The food was delicious and the chef Mhafet was nice. She knows how to cook without burning the food, unlike other chefs there. She is nice and entertaining and we had a great time. The scallops were much smaller than at other restaurants, but they were cooked to perfection."
Dined on 4/20/2016
 2012
Special Features: great for lunch, special occasion
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Review 10 for Benihana - Cleveland
Overall rating 
1 / 5
(Poor) 1 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Energetic
Energetic
Dined on 4/21/2016
 2006
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Review 11 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/16/2016
 2016
Dined on 4/16/2016
 2016
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/16/2016
 2016
Special Features: great for lunch, special occasion
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Review 12 for Benihana - Cleveland
Overall rating 
2 / 5
(Fair) 2 / 5

No good!

Customer Avatar
OpenTable Diner Since
Dined on 4/16/2016
 2016
Dined on 4/16/2016
 2016
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
"Your manager needs to plan accordingly. Reservations were for 2:30PM. We did not get seated until 3:15PM. Then we waited another 20 minutes before getting waited on. Not good at all. The food was okay.
My first time there, and not sure if I will come back.
Thanks"
Dined on 4/16/2016
 2016
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Review 13 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/15/2016
 2009
Special Features: good for groups, neighborhood gem, great for lunch, special occasion, fit for foodies, kid-friendly
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Review 14 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 4/09/2016
 2012
Special Features: good for groups, special occasion
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Review 15 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 4/15/2016
 2006
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Review 16 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/10/2016
 2016
Dined on 4/10/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 4/10/2016
 2016
Special Features: romantic, good for groups, great for lunch, scenic view, vibrant bar scene, special occasion, fit for foodies, kid-friendly, late-night find
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Review 17 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/07/2016
 2012
Dined on 4/07/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Value 
3 / 5
(Good) 3 / 5
Dined on 4/07/2016
 2012
Special Features: good for groups, great for brunch, great for lunch, special occasion
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Review 18 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

OpenTable Diner Since
Dined on 4/08/2016
 2012
Dined on 4/08/2016
 2012
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 4/08/2016
 2012
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Review 19 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
2 / 5
(Fair) 2 / 5
Dined on 4/05/2016
 2010
Special Features: good for groups
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Review 20 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/07/2016
 2013
Dined on 4/07/2016
 2013
Food 
2 / 5
(Fair) 2 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 4/07/2016
 2013
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Review 21 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Big Improvement

Customer Avatar
OpenTable Diner Since
Dined on 4/02/2016
 2015
Dined on 4/02/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Value 
5 / 5
(Outstanding) 5 / 5
"Within the past year Benihana seemed to have fallen off as far as quality, taste and experience but this particular outing renewed my faith in them. The waiter was awesome. Very personable and entertaining. The food was good and good amount for a lunch portion. I will definitely be back."
Dined on 4/02/2016
 2015
Special Features: romantic, good for groups, hot spot, great for lunch, special occasion, fit for foodies, kid-friendly
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Review 22 for Benihana - Cleveland
Overall rating 
1 / 5
(Poor) 1 / 5

Customer Avatar
OpenTable Diner Since
Dined on 4/02/2016
 2015
Dined on 4/02/2016
 2015
Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
Value 
1 / 5
(Poor) 1 / 5
Dined on 4/02/2016
 2015
Special Features: good for groups, kid-friendly
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Review 23 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Alwasy terrific!

Customer Avatar
OpenTable Diner Since
Dined on 3/31/2016
 2009
Dined on 3/31/2016
 2009
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
"The food is always great and the show is fun too! It's usually busy so make sure to have reservations."
Dined on 3/31/2016
 2009
Special Features: neighborhood gem, hot spot, great for lunch, special occasion, fit for foodies, kid-friendly
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Review 24 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/31/2016
 2011
Dined on 3/31/2016
 2011
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 3/31/2016
 2011
Special Features: kid-friendly
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Review 25 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/31/2016
 2014
Dined on 3/31/2016
 2014
Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
3 / 5
(Good) 3 / 5
Dined on 3/31/2016
 2014
Special Features: romantic, good for groups, great for lunch, special occasion, fit for foodies, kid-friendly
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Review 26 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 3/29/2016
 2005
Special Features: good for groups, neighborhood gem, special occasion
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Review 27 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/27/2016
 2010
Dined on 3/27/2016
 2010
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 3/27/2016
 2010
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Review 28 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/27/2016
 2006
Special Features: special occasion
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Review 29 for Benihana - Cleveland
Overall rating 
1 / 5
(Poor) 1 / 5

benihana is a joke now!!!

Customer Avatar
OpenTable Diner Since
Dined on 3/24/2016
 2013
Dined on 3/24/2016
 2013
Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Energetic
Energetic
Value 
2 / 5
(Fair) 2 / 5
"This franchise has taken the worse nose dive ever. Sat down at 9:30 and at 11:00 still was waiting for the complete meal. Meal wasn't served complete. Never going back."
Dined on 3/24/2016
 2013
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Review 30 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/25/2016
 2015
Dined on 3/25/2016
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 3/25/2016
 2015
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Review 31 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Dined on 3/24/2016
 2008
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Review 32 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/19/2016
 2016
Dined on 3/19/2016
 2016
Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Quiet
Quiet
Value 
2 / 5
(Fair) 2 / 5
Dined on 3/19/2016
 2016
Special Features: good for groups, great for lunch, late-night find
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Review 33 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
Dined on 3/16/2016
 2015
Special Features: good for groups, special occasion
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Review 34 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 3/17/2016
 2009
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Review 35 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/14/2016
 2014
Dined on 3/14/2016
 2014
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/14/2016
 2014
Special Features: good for groups, special occasion, kid-friendly
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Review 36 for Benihana - Cleveland
Overall rating 
1 / 5
(Poor) 1 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/16/2016
 2013
Dined on 3/16/2016
 2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Energetic
Energetic
"Usually, we have a great experience at Benihana. This time, I am sad to say, was extremely disappointing. Our service was awful. The server took forever to get anything to us, and completely mixed up orders. It was so bad that the first chef refused to cook the orders because he had no idea what to cook! Another chef came along and got our orders corrected, and went to get the right food to cook our meals. The chef was friendly, entertaining and the food was very good. Then the bills came...eventually. Our orders were never corrected and we were all charged for items we didn't order. The manager came to "correct" the problem, but did nothing but argue with our table and repeatedly charge us for the same wrong items. To top it off, he confiscated my birthday coupon and did not honor it. Awful service! Corporate offices will be contacted."
Dined on 3/16/2016
 2013
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Review 37 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/09/2016
 2015
Dined on 3/09/2016
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Our chef was very entertaining, kind, and funny. The bartender was excellent. The door staff (hosts) were a bit rude"
Dined on 3/09/2016
 2015
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Review 38 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/12/2016
 2016
Dined on 3/12/2016
 2016
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 3/12/2016
 2016
Special Features: good for groups, neighborhood gem, notable wine list
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Review 39 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/12/2016
 2012
Dined on 3/12/2016
 2012
Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 3/12/2016
 2012
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Review 40 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/07/2016
 2005
Dined on 3/07/2016
 2005
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
Dined on 3/07/2016
 2005
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Review 41 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/02/2016
 2013
Dined on 3/02/2016
 2013
Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
Value 
4 / 5
(Very Good) 4 / 5
Dined on 3/02/2016
 2013
Special Features: good for groups, great for lunch, special occasion, kid-friendly
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Review 42 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/03/2016
 2014
Dined on 3/03/2016
 2014
Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Value 
1 / 5
(Poor) 1 / 5
"are orders were all messed up people didn't get what they wanted"
Dined on 3/03/2016
 2014
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Review 43 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Great service, food and fun

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 3/03/2016
 2006
Special Features: good for groups, neighborhood gem, special occasion
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Review 44 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 2/29/2016
 2010
Dined on 2/29/2016
 2010
Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 2/29/2016
 2010
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Review 45 for Benihana - Cleveland
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 3/03/2016
 2013
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Review 46 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Value 
3 / 5
(Good) 3 / 5
Dined on 2/29/2016
 2012
Special Features: good for groups, special occasion
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Review 47 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

OpenTable Diner Since
Dined on 2/28/2016
 2014
Dined on 2/28/2016
 2014
Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
Value 
5 / 5
(Outstanding) 5 / 5
Dined on 2/28/2016
 2014
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Review 48 for Benihana - Cleveland
Overall rating 
3 / 5
(Good) 3 / 5

Dined on 3/01/2016
 2007
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Review 49 for Benihana - Cleveland
Overall rating 
1 / 5
(Poor) 1 / 5

Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Energetic
Energetic
"It was my hubby's Birthday and we had reservations at 7:30pm. We got there at 7:20pm and it was a MADHOUSE! People were everywhere. We had our 2 year old daughter and my 75 year old mom and after being promised several times that we were next, people without reservations who had waited 90 minutes were being seated. We ended up eating in the BAR with my 2 year old. Service was not great but our waitress was nice. We may need to take a break from here until things improve."
Dined on 2/29/2016
 2012
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Review 50 for Benihana - Cleveland
Overall rating 
4 / 5
(Very Good) 4 / 5

Great food quality. Declining neighborhood.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
"We have dined at this Benihanas over 40 times over the last ten years or so. The quality of the food never disappoints and has always been the primary reason to return. The sushi is also exceptional. The service is hit or miss, and it was a miss on this occasion. The servers were very rushed and disorganized. The chef seemed to only be going through the motions, but he did an adequate job of preparing the food. The neighborhood where the restaurant is located has been in decline and they really need to invest in additional parking lot lighting and/or security cameras."
Dined on 2/25/2016
 2012
Special Features: special occasion
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