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Black Steer Charhouse Reviews List
Black Steer Charhouse
A suburban classic restaurant located in the heart of Elk Grove Village. Black Steer Charhouse offers incredible service and great food in a beautiful modern space. Known for having one of the area"s best house cut steaks, creative martinis and fresh seafood, Black Steer Charhouse is the perfect place for small groups, families and parties in both of our private event rooms.
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88 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
4
/
5
Rating Breakdown 88 reviews
5 stars
(25)
4 stars
(41)
3 stars
(17)
2 stars
(5)
1 star
(0)
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
3.7
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- neighborhood gem(41)
- special occasion(37)
- good for groups(31)
- vibrant bar scene(19)
- fit for foodies(18)
- romantic(18)
Black Steer Charhouse Reviews List
Review 1 for Black Steer Charhouse
Overall rating
(Good)
3
/
5
Better when it was Charlie's
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"This restaurant has changed and not for the better. It was terrific when it was Charlie's but went downhill since new management came in. The portions are smaller but the prices are about the same. When we went on Mother's Day (with a reservation) we still had to wait an hour to be seated after our reservation time. I can understand somewhat because of it being such a special day and it was really crowded, so I can forgive them (sort of) for that. But as we finally were seated and I passed by a few tables that were being served prime rib, I decided on getting that because it looked fantastic. Of course, when we finally ordered, we were told they were out of prime rib. Not happy and probably won't be going there again."
Dined on 5/12/2013
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Review 2 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"all around this place was very good. We went for Mothers Day and unlike other places, they didn't tack on a few dollars for each entree. They left their regular menu. I will definitly be back."
Dined on 5/12/2013
Special Features: good for groups, special occasion, kid-friendly
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Review 3 for Black Steer Charhouse
Overall rating
(Fair)
2
/
5
Almost Ok
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Was looking forward to coming here. 4pm Reservation Got sat at 430pm not good. Then took forever to for our order to be taken. Then took forever between appetizer and main course. I don't think Black steer was prepared for mothers day even though im sure they know how busy it is in this occasion
Food was good enough to go back but the reservation mix up ruined it. The Hostess said she understood my concern and then made me wait anyways. There were walk ins that got sat before our 4pm Reservation."
Food was good enough to go back but the reservation mix up ruined it. The Hostess said she understood my concern and then made me wait anyways. There were walk ins that got sat before our 4pm Reservation."
Dined on 5/12/2013
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Review 4 for Black Steer Charhouse
Overall rating
(Outstanding)
5
/
5
Lots of food
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Good food, good staff, some prices a tad high, but you get a lot of food.
Handicapped friendly!"
Handicapped friendly!"
Dined on 5/12/2013
Special Features: good for groups, great for outdoor dining, kid-friendly, romantic, neighborhood gem, great for lunch, special occasion
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Review 5 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Had a few ups and downs in the past but now on the correct path-Keep it up"
Dined on 5/11/2013
Special Features: good for groups, neighborhood gem, special occasion
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Review 6 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
Real Surprise
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Not familiar with the location but needed to schedule a business lunch. Very surprised with the menu, food and ambiance."
Dined on 5/07/2013
Special Features: good for groups, neighborhood gem, great for lunch, special occasion
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Review 7 for Black Steer Charhouse
Overall rating
(Outstanding)
5
/
5
Good Food/ Great Service.
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Really enjoyed the food and great service and we will go back. We have already recommended Black Steet to many people."
Dined on 5/03/2013
Special Features: vibrant bar scene, romantic, late-night find
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Review 8 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
Wonderful experience. Food
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Wonderful experience. Food was amazing! We will definitely be back!"
Dined on 04/19/2013
2010
Special Features: vibrant bar scene, notable wine list, romantic
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Review 9 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
Service was OK. Wait Staff
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Service was OK. Wait Staff seemed to push us to make a decision on ordering once we sat down. Food was good but I have had better steaks. It is not a romantic restaurant. Noisy from a number of young adults eating with there parents."
Dined on 04/20/2013
2008
Special Features: fit for foodies
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Review 10 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
Good food-Good service-Reasonably
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Good food-Good service-Reasonably priced.We will be returning soon."
Dined on 04/06/2013
2011
Special Features: good for groups, neighborhood gem, special occasion
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Review 11 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
The good was amazing and they
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"The good was amazing and they had some awesome deals."
Dined on 04/06/2013
2013
Special Features: romantic
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Review 12 for Black Steer Charhouse
Overall rating
(Good)
3
/
5
Overall, I felt the experience
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Overall, I felt the experience was just fair. The food was okay, nothing to write home about. I felt like this place has become much more suited for people of a much later age. The steak sandwich was just okay. The pasta was fair, but nothing like a Maggiano's. I think it is better suited for the 60+ crowd."
Dined on 03/31/2013
2006
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Review 13 for Black Steer Charhouse
Overall rating
(Fair)
2
/
5
The cream of chicken and wild
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"The cream of chicken and wild rice soup was very good. The main entree (roast pork) was dry. It was very busy and noisy in the restaurant, and our table location was in a high traffic area. I was not pleased with our experience on Easter Sunday."
Dined on 03/31/2013
2013
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Review 14 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
We had visited a number of
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We had visited a number of times when the restaurant was known as Charlie's Charhouse. The inside decor is exactly the same, the food is similar and the service was very good. Andrea was an excellent server."
Dined on 03/31/2013
2006
Special Features: neighborhood gem
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Review 15 for Black Steer Charhouse
Overall rating
(Good)
3
/
5
The chicken and ribs were
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The chicken and ribs were dry, very disappointed, the stuffed mushrooms were very good and my husbands chopped salad was also good."
Dined on 03/15/2013
2006
Special Features: neighborhood gem
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Review 16 for Black Steer Charhouse
Overall rating
(Outstanding)
5
/
5
Always great food. Accomodating
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
"Always great food. Accomodating for our large group with 4 children."
Dined on 03/22/2013
2010
Special Features: good for groups, great for brunch, neighborhood gem
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Review 17 for Black Steer Charhouse
Overall rating
(Good)
3
/
5
Service was very good, our
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Service was very good, our waiter was very attentive. But he left out a few details, the onion soup didn't come with the melted chesse unless you specifically ordered it that way. Otherwise the food was OK. The steak was cooked perfectly, but it still had a consistancy indicating it was the type you see in the vaccum packs. But remember you get what you pay for. A kansas City steak for $24.95 is not going to be USDA prime."
Dined on 03/22/2013
2007
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Review 18 for Black Steer Charhouse
Overall rating
(Outstanding)
5
/
5
Loaded baked potato not worth
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Loaded baked potato not worth extra cost. Lobster, Filet Mignon and Porterhouse steaks were very good. Perfectly cooked vegetables. Best brownie sundae we ever had."
Dined on 03/16/2013
2008
Special Features: neighborhood gem
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Review 19 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
The staff was exrtemely friendly.
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"The staff was exrtemely friendly. Had dinner for 5. Server was nice, but rather unattentive. Food was what you would expect for a mid priced greek owned etablishment."
Dined on 03/16/2013
2011
Special Features: fit for foodies, good for groups, great for brunch, neighborhood gem, special occasion, great for lunch
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Review 20 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
Small suburban surprise
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"A lively restaurant with many excellent selections on the menu. Steak and shrimp and Kansas City Strip were both very well prepared and presented. Our waitress was friendly and attentive. Gave us time to enjoy our drink before pressing us to order our food. Seems to be a Greek restaurant influence per some of the food preparation. The Greek salad dressing was delicious. Valet parking was a bonus because there was a big event at the adjacent hotel/conference center which used up quite a bit of the large parking lot."
Dined on 03/07/2013
2005
Special Features: vibrant bar scene, good for groups, late-night find, special occasion
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Review 21 for Black Steer Charhouse
Overall rating
(Outstanding)
5
/
5
I've been there before. Very
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I've been there before. Very good for."
Dined on 02/16/2013
2013
Special Features: fit for foodies, good for groups
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Review 22 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
Great food and service at
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Great food and service at affordable prices."
Dined on 03/02/2013
2006
Special Features: fit for foodies, neighborhood gem
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Review 23 for Black Steer Charhouse
Overall rating
(Outstanding)
5
/
5
Big place. Easy to get a table,
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Big place. Easy to get a table, even last minute on a Sat night. Waitress very attentive and knowledgeable, very friendly staff. Such good entrees! Appetizers were good, but nothing to get excited about. Really tasty burgers, sandwiches, steaks, etc. Just wish they came with more sides."
Dined on 02/23/2013
2012
Special Features: fit for foodies, good for groups, notable wine list, special occasion
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Review 24 for Black Steer Charhouse
Overall rating
(Good)
3
/
5
have been here many times.
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"have been here many times. bartender was rude and I had to wave my arms in the air to get her attention - and it was not busy. waitstaff was ok, but very slow. we did have a big group and therefore had 2 waiters but one waiter was much much better than the other. I sat with an empty ice tea and a bone dry water glass for the final hour of our dinner. I didnt feel like waving my arms again. Usually its much better here, not sure what happened."
Dined on 02/18/2013
2004
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Review 25 for Black Steer Charhouse
Overall rating
(Good)
3
/
5
I dont think you wnt me doing
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Quiet
"I dont think you wnt me doing this."
Dined on 02/14/2013
2012
Special Features: special occasion
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Review 26 for Black Steer Charhouse
Overall rating
(Good)
3
/
5
What a way to spoil an evening.
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Moderate
"Had the reservation but was made to wait for a table while they sat walk ins that came in ahead of us. Then we were seated in their banquet room area that was full of empty tables , it was deadsville,and didn't have the ambiance the rest of the restaurant has. If they were going to sit us there, why did we have to wait? They gave better tables to the walk ins and then got nervous we were waiting so long.Our table really killed the night. Food and service was good but i don't think we will go back. The management needs to get it together."
Dined on 02/14/2013
2013
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Review 27 for Black Steer Charhouse
Overall rating
(Good)
3
/
5
Average steakhouse!
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"I went to the restaurant the Saturday evening after Valentine's Day and had a reservation. We were seated within minutes of checking in, however, the young man working at the "carryout" desk told us that there would be about a 30 minute wait despite having a reservation. When we went to the hostess desk, the man working there told us it would just be a few minutes and he was correct.
The service was good, not exceptional. Our waitress was attentive and friendly. I started with the French Onion soup and was disappointed with it: cheese was extra fee, soup barely warm and too many onions. The steaks were average, lacked seasoning. Not the best steakhouse around but had a decent meal."
The service was good, not exceptional. Our waitress was attentive and friendly. I started with the French Onion soup and was disappointed with it: cheese was extra fee, soup barely warm and too many onions. The steaks were average, lacked seasoning. Not the best steakhouse around but had a decent meal."
Dined on 02/16/2013
2010
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Review 28 for Black Steer Charhouse
Overall rating
(Outstanding)
5
/
5
We did have a great dinner
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"We did have a great dinner but were disappointed that when the band began to play in the lounge it made conversation difficult in the dining room.
Otherwise, the food was great as was the service."
Dined on 02/08/2013
2011
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Review 29 for Black Steer Charhouse
Overall rating
(Good)
3
/
5
Food was ok, but I thought
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Food was ok, but I thought it was way overpriced especially for lunch."
Dined on 01/31/2013
2011
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Review 30 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
WE have been here many times-Food
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"WE have been here many times-Food and service is always terrific."
Dined on 01/19/2013
2008
Special Features: late-night find, neighborhood gem, special occasion
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Review 31 for Black Steer Charhouse
Overall rating
(Outstanding)
5
/
5
Outstanding Service and Food
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We thought your food and Service was outstanding. Our Servers name was Pam and she was outstanding. I think even if the food is great if there is bad service we don't go back!! So keep up the good work and we will be back. Great food, great value and great service. Thanks!!"
Dined on 02/01/2013
2013
Special Features: fit for foodies, neighborhood gem, special occasion
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Review 32 for Black Steer Charhouse
Overall rating
(Outstanding)
5
/
5
Greta food and music
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"This is my third visit and everything we have tried has been excellent. The live music on Fridays and Saturdays is a major reason to go."
Dined on 01/26/2013
2007
Special Features: vibrant bar scene, fit for foodies, good for groups, late-night find, neighborhood gem, romantic, special occasion
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Review 33 for Black Steer Charhouse
Overall rating
(Very Good)
4
/
5
Great food and service - serving
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Great food and service - serving size on sides could be larger"
Dined on 01/26/2013
2008
Special Features: vibrant bar scene, good for groups, kid-friendly, neighborhood gem, romantic, special occasion
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Review 34 for Black Steer Charhouse
Overall rating
(Outstanding)
5
/
5
Everything was good! The Dinner
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Everything was good! The Dinner tonight and Lunch tomorrow special also was a great deal!"
Dined on 01/18/2013
2013
Special Features: vibrant bar scene, good for groups, kid-friendly, neighborhood gem, romantic, special occasion, hot spot
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Ratings-Only Reviews for Black Steer Charhouse
Based on the average of (54) ratings-only reviews
Overall
(Outstanding)
4
/
5
6 out of 6 recommend this product
Food
(Very Good)
4
/
5
Service
(Outstanding)
4.1
/
5
Ambiance
(Very Good)
3.8
/
5
Noise Level
Energetic