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Palm Court at the Carltun Reviews List
Palm Court at the Carltun
The Palm Court is the main restaurant at The Carltun and it has been acclaimed by Zagat's Restaurant Guide to be the most beautiful and romantic restaurant on Long Island.
Coupled with the Wine Spectator magazine's recognition of its wine list as one of the "...most outstanding restaurant wine lists in the world," our diners have the best atmosphere conceivable for an extraordinary dining experience.
See more Palm Court at the Carltun details
47 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Outstanding)
4.4
/
5
Rating Breakdown 47 reviews
5 stars
(29)
4 stars
(12)
3 stars
(3)
2 stars
(1)
1 star
(2)
Food
(Outstanding)
4.4
/
5
Service
(Outstanding)
4.1
/
5
Ambiance
(Outstanding)
4.4
/
5
Noise Level
Moderate
Filter Reviews By:
Diners classify this restaurant as:
- special occasion(34)
- romantic(21)
- good for groups(20)
- fit for foodies(16)
- great for brunch(15)
- scenic view(14)
Palm Court at the Carltun Reviews List
Review 1 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Dinner At The Carltun
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"This place was absolutly Amazing! from the wait staff to the chef, everything was done with class and exelence! Can't wait to go back."
Dined on 5/11/2013
Special Features: romantic, neighborhood gem, special occasion
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Review 2 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Outstanding
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"My favorite restaurant on Long Island. This place never disappoints. Food and service are always great. Had my daughter's bridal shower here. They did an outstanding job. I can't say enough wonderful things about Palm Court."
Dined on 5/03/2013
Special Features: fit for foodies, good for groups, romantic, notable wine list, special occasion
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Review 3 for Palm Court at the Carltun
Overall rating
(Very Good)
4
/
5
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Enjoyed my reservation - food good - a little noisy, though - tables could be further apart for privacy."
Dined on 4/30/2013
Special Features: good for groups, neighborhood gem, great for lunch, special occasion
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Review 4 for Palm Court at the Carltun
Overall rating
(Poor)
1
/
5
WORST DINING EXPERIENCE OF MY LIFE
Food
(Poor)
1
/
5
Service
(Poor)
1
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Moderate
"I have never walked out of any restaurant without leaving a tip before until now. Server and bus boy ignored us. My boyfriend asked for water five times and finally got it after dessert. Told server when we placed our order that we would be ordering a bottle of wine with our dinner; he never came back prior to our dinner being served. With our food now cold, we ordered a bottle and it took him 20 minutes to get back to us; our meal was more than done by then. We cancelled it and his response was "no problem". Maybe not for him, but it was for us as we ate dinner with no wine and now water. My salad was inedible mush; our other food had no taste. Asked for check and waited 30 minutes. Could not PAY me to eat here again."
Dined on 5/02/2013
Special Features: scenic view
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Review 5 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"From the greeting at the entry to the final words of departure, the service at Palm Court is simply stunning. Someone there to help and advise all the way but without being intrusive and over bearing Very very genuine.
They Exceeded my high expectations. This was the most delicious meal with the most sincere and attentive service. danny was a psychic, he knew what he needed before asking,"
They Exceeded my high expectations. This was the most delicious meal with the most sincere and attentive service. danny was a psychic, he knew what he needed before asking,"
Dined on 3/19/2013
Special Features: fit for foodies, good for groups, vibrant bar scene, great for outdoor dining, great for brunch, notable wine list, kid-friendly, romantic, neighborhood gem, hot spot, great for lunch, special occasion
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Review 6 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Great Evening Had by ALL....
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Especially lovely for a special occasion because of the ambience. The.availablity of round tables makes the conversation flow for large parties.The food is excellent, and the preparation very beautiful..I had a wonderful B-Day celebration there, and recommend it highly...."
Dined on 04/27/2013
2013
Special Features: fit for foodies, good for groups, great for brunch, neighborhood gem, romantic, special occasion, great for lunch, hot spot
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Review 7 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Great place for a special occasion
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We went for an anniversary celebration and ordered the wine pairing menu for the month of April. The presentation, the combination of flavors, and the services were all top notch. Great, flavorful, tender short ribs and all of the wines were well paired for each course. The lemon fruit tart was the perfect ending, as it was not too sweet and it was exquisitely executed."
Dined on 04/24/2013
2012
Special Features: fit for foodies, romantic, special occasion
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Review 8 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Greast attention, great brunch,
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Greast attention, great brunch, great service. Couldn't have been better."
Dined on 04/21/2013
2007
Special Features: good for groups, great for brunch, special occasion
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Review 9 for Palm Court at the Carltun
Overall rating
(Very Good)
4
/
5
Our favorite place to go for
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Our favorite place to go for a romantic dinner. Food is always outstanding. Service was very good, although they were busy on Friday night and the main course was a little slow coming out of the kitchen. It wasn't a big deal as we were pretty satisfied after the appetizers and in no rush. They gave my wife a free glass of wine without us even complaining about the wait. We've never had brunch there, although I hear that it's outstanding. Great spot for a quiet lunch. Dinner reservations are easy to get as it's located in the middle of Eisenhower Park and a lot of people don't really know about it. You don't even notice it if you're driving through the park, so there's no 'foot traffic'. A bit on the expensive side, but always worth it."
Dined on 04/19/2013
2013
Special Features: fit for foodies, great for brunch, neighborhood gem, romantic, special occasion, great for lunch
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Review 10 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
The food and service were
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"The food and service were excellent! I've lived in the area all of my life, and never knew about this hidden gem!"
Dined on 04/12/2013
2010
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Review 11 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Palm Court was amazing, we
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"Palm Court was amazing, we went to celebrate our 11 year anniversary and we were married their. It was just as wonderful as my wedding day"
Dined on 04/13/2013
2013
Special Features: good for groups, neighborhood gem, romantic, special occasion
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Review 12 for Palm Court at the Carltun
Overall rating
(Very Good)
4
/
5
The music and dancing excellent!
Food
(Outstanding)
5
/
5
Service
(Poor)
1
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"The music and dancing excellent!"
Dined on 04/05/2013
2009
Special Features: vibrant bar scene, romantic, special occasion
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Review 13 for Palm Court at the Carltun
Overall rating
(Very Good)
4
/
5
Lovely Spot for a Special Occasion
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Beautiful night and beautiful setting! From the initial greeting from the valet's, reception staff as well as outstanding wait staff all were super friendly, helpful and made for a really enjoyable evening. The restaurant décor and ambiance were great as well.
Didn't rate the food highest score as I was personally a little disappointed in the seafood entrée I chose but honestly it may have just been my choice as my friends really enjoyed their dinners.
Will definitely visit again!"
Dined on 04/06/2013
2011
Special Features: good for groups, special occasion
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Review 14 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Consistenly excellent and beautiful
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"The beautiful Palm court is consistently excellent. The food, the presentation, the charming service, the attention to detail, the exquisite ambiance does make the Palm Court a perfect choice for a special occasion, but don't just save the Palm Court for special occasions since the price is comparable and even less than any other good restaurant. Check out the prices and you will be pleasantly surprised. Then you can make any day or evening a special occasion."
Dined on 03/28/2013
2007
Special Features: fit for foodies, good for groups, great for brunch, great for outdoor dining, notable wine list, romantic, special occasion, scenic view, great for lunch
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Review 15 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
We were pleasntly surprised
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We were pleasntly surprised the varied menu selections and how well the food is prepared. Presentation was top shelf. Our server made great wine recommendations and we tried a couple of tastings. He was spot-on in his descriptions! They have a really robust calendar of events planned at the Palm Court. Now that I know about it, I've been checking my calendar...this place is a do-again soon!"
Dined on 03/23/2013
2012
Special Features: fit for foodies, great for brunch, notable wine list, romantic, special occasion, scenic view
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Review 16 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
As always, the entire wait
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"As always, the entire wait Staff was attentive and extremely knowledgeable. The wine pairing dinner was delectable. I try to go every month for the new wine tasting menu, and I never leave disappointed."
Dined on 03/22/2013
2009
Special Features: special occasion
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Review 17 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Exceptional food really made
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Exceptional food really made this place stand out. While the prices were around a steakhouse's prices (180 for two people), it was tastier than the north shore steakhouses and with a more romantic vibe to boot. Worth checking out."
Dined on 03/14/2013
2011
Special Features: fit for foodies, notable wine list, romantic, special occasion, scenic view
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Review 18 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Carltun always top-notch
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Carltun always top-notch in all respects."
Dined on 03/13/2013
2011
Special Features: fit for foodies, special occasion, great for lunch
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Review 19 for Palm Court at the Carltun
Overall rating
(Fair)
2
/
5
Palm Court is a nice place
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Palm Court is a nice place for special occasions, however we had a horrble experience.
Fist, we had to wait 30 minutes for a table. We requested to be near the fireplace and instead we were offered a table right outside the kitchen or one right next to the door with cold wind blowing in. We were given a table for 4 which was better, but only because they saw we were not happy.
Fist, we had to wait 30 minutes for a table. We requested to be near the fireplace and instead we were offered a table right outside the kitchen or one right next to the door with cold wind blowing in. We were given a table for 4 which was better, but only because they saw we were not happy.
We got our food very fast and we felt rushed during our meal.
This was my husbands birthday and I wanted it to be a special evening and also requested to have a birthday dessert as well. Other customers were getting their birthday/anniversay wishes....but guess what? they forgot to send one for my husband.
Needless to say, we will NEVER return to this pl"
Dined on 03/02/2013
2012
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Review 20 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Fantastic place!! Looks really
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Fantastic place!! Looks really rich but without attitude. We felt comfortable in casual clothes even though the place looks like a Russian museum. The food is fantastic - everything we ordered was outstanding. A simple lamb chomp blew me away, and chocolate truffle souffle is a real find for chocolate lovers. Great service too - attentive but not intrusive."
Dined on 03/02/2013
2009
Special Features: fit for foodies, good for groups, neighborhood gem, romantic, special occasion, scenic view
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Review 21 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Wonderful Day
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
"Palm Court at the Carltun is a beautiful Restaurant, Elegant Dining Space, excellent Food and Service. Great for Sunday Brunch, it was a beautiful experience, will keep returning. Definitely one of the best place to be, night or day (:"
Dined on 02/24/2013
2013
Special Features: good for groups, great for brunch, kid-friendly, romantic, special occasion, scenic view, great for lunch
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Review 22 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
The chef is terrific--talented
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"The chef is terrific--talented and the best host.
A very versatile spot. This restaurant is impressive for business or special occasions. The light is good and you can make someone feel special there. Long Island is fortunate to have the Palm Court."
A very versatile spot. This restaurant is impressive for business or special occasions. The light is good and you can make someone feel special there. Long Island is fortunate to have the Palm Court."
Dined on 02/24/2013
2012
Special Features: good for groups, great for brunch, neighborhood gem, romantic, special occasion, scenic view
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Review 23 for Palm Court at the Carltun
Overall rating
(Very Good)
4
/
5
Had a great time and great
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Had a great time and great food. Only draw back was that our waiter was also taking care of 5 other tables. So wasted time for us. I would go back a try it again maybe just short staffed that night. Everyone was nice. Food was great"
Dined on 02/23/2013
2011
Special Features: special occasion
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Review 24 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
very nice for special occasions
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"very nice for special occasions the Ambiance and food are Excellent. Waiter could use a little more training took a little to longer on getting our drinks and food. But all and all it was great."
Dined on 02/22/2013
2008
Special Features: special occasion
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Review 25 for Palm Court at the Carltun
Overall rating
(Poor)
1
/
5
My Fathers 80th Birthday Was Ruined
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"This was supposed to be a very special dinner to celebrate my fathers 80th birthday. We had 6 pm reservations. They were aware that this was a special occasion and we requested a nice intimate table for 6. They put us up against poles dividing the bar area. We asked to be near the fire. They put us against the cold windows. We ordered dinner at 6:30 and were still not served appetizers by 7:30. We got the waiter to ask why when there were no other people in the restaurant and he said there was a private party in another area. What did that have ro do with us? He said food would be out shortly. It wasnt. After numerous attempts to get the waiter to bring our food he finally brought appetizers at 8 pm. Food was bad. Service worse! $500 wasted"
Dined on 02/21/2013
2011
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Review 26 for Palm Court at the Carltun
Overall rating
(Good)
3
/
5
We were dissatisfied with
Food
(Very Good)
4
/
5
Service
(Poor)
1
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"We were dissatisfied with the service. Not a pleasant night. We have been going to the Palm Court for years and hope our next visit if we do go will be a better experience."
Dined on 02/21/2013
2011
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Review 27 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Make it a point to come here
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Been here for brunches and lunches. Always top notch food, service and atmosphere!"
Dined on 01/29/2013
2007
Special Features: fit for foodies, good for groups, great for brunch, neighborhood gem, romantic, special occasion, scenic view, great for lunch
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Review 28 for Palm Court at the Carltun
Overall rating
(Outstanding)
5
/
5
Wonderful birthday celebration
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"We had a table of ten women celebrating a birthday. Everyone enjoyed the food, atmosphere and service."
Dined on 01/27/2013
2013
Special Features: good for groups, great for brunch, special occasion, great for lunch
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Review 29 for Palm Court at the Carltun
Overall rating
(Good)
3
/
5
service problem
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Our server upset my wife. She asked for lemon butter sauce for her lobster tail. He said it was in there, despite the fact the table next to us asked for it and got it. He should have apologized and brought it.
Other than that the meal was good, I enjoyed it. The place is a romantic scene and great for a special occasion."
Other than that the meal was good, I enjoyed it. The place is a romantic scene and great for a special occasion."
Dined on 12/29/2012
2008
Special Features: romantic, special occasion
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Review 30 for Palm Court at the Carltun
Overall rating
(Very Good)
4
/
5
Nice lunch spot
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Quiet
"With a nice lunch menu offering sandwiches and salads as well as a full hot entree list, the Carltun is a nice lunch spot. Service is usually friendly but professional. I especially like eating outside on nice days overlooking the putting green."
Dined on 01/04/2013
2006
Special Features: fit for foodies, good for groups, great for brunch, great for outdoor dining, special occasion, scenic view
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Ratings-Only Reviews for Palm Court at the Carltun
Based on the average of (17) ratings-only reviews
Overall
(Outstanding)
4.5
/
5
4 out of 4 recommend this product
Food
(Outstanding)
4.4
/
5
Service
(Outstanding)
4.2
/
5
Ambiance
(Outstanding)
4.5
/
5
Noise Level
Moderate