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Black Angus Steakhouse - Phoenix Metro Reviews List

Black Angus Steakhouse - Phoenix Metro

Great for steak and so much more… Black Angus Steakhouse has built its reputation on providing a Genuine American Steakhouse experience to remember. Our Chefs are proud to serve only Black Angus steaks that are carefully aged, fresh-cut daily, and grilled over an open flame.



Our other specialties include a variety of succulent seafood, fall-off-the-bone Baby Back Ribs and our famous slow-roasted Prime Rib. Whatever you're craving, we pride ourselves at Black Angus Steakhouse for superior quality, friendly service, and great food. It's more than a tradition - it's our passion every day. Black Angus offers a full array of menu items that are naturally gluten free. Ask for their Gluten Free Trail Map.
See more Black Angus Steakhouse - Phoenix Metro details
58 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.1 / 5
(Outstanding) 4.1 / 5
(58 Reviews)
Open Ratings Snapshot
Rating Breakdown 58 reviews
5 stars
(23)
4 stars
(22)
3 stars
(7)
2 stars
(5)
1 star
(1)
Food 
4.1 / 5
(Outstanding) 4.1 / 5
Service 
4.1 / 5
(Outstanding) 4.1 / 5
Ambiance 
3.8 / 5
(Very Good) 3.8 / 5
Noise Level
1.8 / 3
Moderate
Filter Reviews By:
Diners classify this restaurant as:
  • special occasion(30)
  • good for groups(20)
  • great for lunch(17)
  • fit for foodies(12)
  • kid-friendly(12)
  • romantic(11)
Black Angus Steakhouse - Phoenix Metro Reviews List
Review 1 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Mothers Day

Customer Avatar
OpenTable Diner
Dined on 5/12/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Our experience was great, service was good and we weren't rushed to leave our table. The ambience was great not too loud, no crazy loud music like Applebees or Texas Roadhouse, hate that! Food was great and we did not wait long. So thank you for a pleasurable dining experience. Pricing was not so great. I had the Chicken cobb salad...really... 14.50? That is a bit much, I figured your Mothers day pricing menu was high-balled but hey your in the business to make money right? Thank you we'll still come back for the Prime Rib :)
Theresa D. Pierce
OH by the way my birthday is 04-26-74 in case you want to send coupons ;) LOL
"
Dined on 5/12/2013
Special Features: fit for foodies, special occasion
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Review 2 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
2 / 5
(Fair) 2 / 5

avoid the food

Customer Avatar
OpenTable Diner
Dined on 4/30/2013
Food 
2 / 5
(Fair) 2 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"My wife and I went to the Black Angus for our aniversary on the reccomendation of a friend. I ordered the Ribs and my wife ordered the fliet and shrimp. Her meal was bland and tasteless as well as the vegatables undercooked. My ribs were cooked properly and the sauce tastey but overly sweet. Everything else was tasteless. The food was not bad but just rather boring."
Dined on 4/30/2013
Special Features: vibrant bar scene
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Review 3 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

It was what we were expecting

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"It was what we were expecting and our server Lindsay was great. Also, it was almost funny but as we were leaving everyone we saw on our way out thanked us for our visit.
I am not a big fun of apple desserts but the Gold Rush apple tart was delicious.
"
Dined on 04/26/2013
 2010
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Review 4 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

What a great evening. Took

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"What a great evening. Took my daughter and one of my granddaughters out for a special night and it was perfect. The food was good and they are both very picky eaters and they actually cleaned their plates. We come here often and will continue to do so. Thanks for a great night."
Dined on 04/21/2013
 2013
Special Features: fit for foodies, good for groups, late-night find, neighborhood gem, romantic, special occasion, great for lunch, hot spot
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Review 5 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
2 / 5
(Fair) 2 / 5

Food was good, service was

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Food was good, service was poor."
Dined on 04/20/2013
 2013
Special Features: kid-friendly, late-night find
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Review 6 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
2 / 5
(Fair) 2 / 5

Got told the server we love

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Got told the server we love was there and then told she wasn't AFTER we sat down. We adore Nicky she is fun and bubble makes your visit enjoyable.
I had to ask the waiter for bread and he never asked if I wanted dessert. We do love the baked potato soup that is why we go there it is so good."
Dined on 04/21/2013
 2009
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Review 7 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
4 / 5
(Very Good) 4 / 5

We have recently taken to

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"We have recently taken to visiting this Black Angus and have been delighted to see new management and much better food/presentation. We asked if there had been changes and there have been. The salad is crisp, lettuce is not wet and soggy, dressing tasty. The have added little touches; a remoulade with the onion rings, two kinds of horseradish, etc. The meat is of good quality; the half pound prime rib is not huge, but tender and flavorful, not fatty. It's not Ruth's Chris, but I enjoyed it very much. Service excellent. We will be back."
Dined on 03/31/2013
 2000
Special Features: good for groups, kid-friendly
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Review 8 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

As usual, food was excellent

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"As usual, food was excellent (this particular Black Angus has great Salmon). Service was very good and fast."
Dined on 03/30/2013
 2012
Special Features: great for brunch, neighborhood gem, special occasion, great for lunch
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Review 9 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

The server Robert was EXCELLENT

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"The server Robert was EXCELLENT helped make the occasion memorable"
Dined on 03/27/2013
 2013
Special Features: great for lunch
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Review 10 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
4 / 5
(Very Good) 4 / 5

We have often been to Black

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"We have often been to Black Angus. It seems like they have improved the quality of their meats. The steaks seemed to be more tender and flavorful than usual. We took our daughter and her two kids for her birthday. There is something for everybody on the menu."
Dined on 03/25/2013
 2011
Special Features: kid-friendly
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Review 11 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
3 / 5
(Good) 3 / 5

Over charged us $30. The

Food 
4 / 5
(Very Good) 4 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Over charged us $30. The manager came out and appoligised. Never saw the waiter again.
They fixed it. They could have done something more, a free meal or something. Over all every thing else was great.
"
Dined on 03/22/2013
 2013
Special Features: fit for foodies, good for groups, special occasion, great for lunch
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Review 12 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Reservation was made about

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Reservation was made about 60 day prior. We were a large group of 17. Called and confirmed a week ahead of time and the mgmt called the day of and confirmed. We were welcomed upon our arrival and were promptly seated at a table set up for the 17 of use. Drink orders promptly taken and filled. Our waitress NICHOLE was the best. Very effecient, observant, friendly and took care of us. She suggested items, took our coupons and then asked if we wanted separate tabs or not. She made us feel as if we were a guest in her home. Great time, great staff, and great for our group!! Great experience overall."
Dined on 03/23/2013
 2008
Special Features: good for groups, kid-friendly, neighborhood gem
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Review 13 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
4 / 5
(Very Good) 4 / 5

Our waiter was awesome and

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Our waiter was awesome and the food was great!"
Dined on 03/20/2013
 2008
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Review 14 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

A Great Place Indeed...!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"Took our in-laws there for a very special occasion. All was excellent and will make it a favorite place from now on.
To the crew of the Metro Black Angus in Phoenix we say "Thank-you all so very much".
PS: I do believe they have the best Chicken Tenders (appetizer) on the planet, along with the rest of their menu."
Dined on 03/15/2013
 2013
Special Features: fit for foodies, good for groups, great for brunch, kid-friendly, late-night find, neighborhood gem, notable wine list, special occasion, great for lunch, hot spot
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Review 15 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
2 / 5
(Fair) 2 / 5

Food was mediocre the service

Food 
2 / 5
(Fair) 2 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Food was mediocre the service was horrible, my child waited 30 mins for a refill on a drink. The steaks over cooked. I do not see us returning to Black Angus! Overpriced uneventful food!"
Dined on 03/12/2013
 2013
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Review 16 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Excellent dining experience.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
"Excellent dining experience. Attentive servie and good food."
Dined on 02/22/2013
 2012
Special Features: fit for foodies, good for groups, kid-friendly, special occasion
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Review 17 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
1 / 5
(Poor) 1 / 5

Worst experience EVER!!

Food 
1 / 5
(Poor) 1 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Energetic
Energetic
"We made reservations for Valentine's Day way in advance. We arrived early and checked in. We were made to wait over 15 minutes past our reservation and were seated in the bar (where we could have sat without a reservation). I told the host that I didn't think we should have to sit in the bar with a reservation; especially since they were seating people in the back without a reservation and he said this was all he had. The food was terrible. My husbands prime rib was less than a half inch thick-it was over a quarter inch but barely. We will NEVER return to Black Angus again and I would not suggest reservations because it seemed to us that they were more interested in accomodating walk in guest more than reservations."
Dined on 02/14/2013
 2013
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Review 18 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Went for Valentine's day dinner.

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Went for Valentine's day dinner. Very busy, but we had reservations and were seated within a few minutes. Food and service were outstanding!"
Dined on 02/14/2013
 2013
Special Features: special occasion
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Review 19 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
4 / 5
(Very Good) 4 / 5

Give your review a title (optional)

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"overall great !! just one thing need to be better on seating ppl I had a reservation for 8:00pm and they took almost 20min to get a set and ppl that came in got seats before me so that was a NOT SO GOOD!!!!"
Dined on 02/16/2013
 2013
Special Features: fit for foodies, late-night find, romantic, special occasion, great for lunch, hot spot
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Review 20 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Give your review a title (optional)

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"My fiance' and I had a great evening at your restaurant. Everything was great, and would most definitely return there for dinner."
Dined on 02/14/2013
 2013
Special Features: good for groups, great for outdoor dining, notable wine list, romantic, special occasion, great for lunch
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Review 21 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
4 / 5
(Very Good) 4 / 5

Service was good, Food was

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
"Service was good, Food was good (had to send back steak once to get it right). Overall good experience for a special occasion on valentines day."
Dined on 02/14/2013
 2013
Special Features: vibrant bar scene, fit for foodies, kid-friendly, romantic, special occasion, hot spot
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Review 22 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
4 / 5
(Very Good) 4 / 5

We arrived 5 minutes early

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"We arrived 5 minutes early for our reservation, but had to wait 20 minutes to be seated. Plenty of tables were empty, so it appeared we were waiting on workers to show up for their shifts. It was Valentine's Day, and this seemed like very poor planning.
The hostess did not give us kids' menus for our two children. Luckily my kids had their iPads and were able to use the free wifi to connect to the Internet and download the kids' menus from the Black Angus website.
We were only given two sets of silverware even though there was four of us. We had to ask for more.
The food was delicious and our server was friendly, knowledgeable, helpful, and courteous. We would definitely return."
Dined on 02/14/2013
 2013
Special Features: kid-friendly, special occasion
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Review 23 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

We have been selecting Black

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"We have been selecting Black Angus as our go-to choice for special occasions for 30+ years and have never had a bad experience. We particularly appreciate the privacy your high back circular booths provide. We have also enjoyed lunches there with co-workers and friends. Please do not change anything."
Dined on 02/14/2013
 2013
Special Features: romantic, special occasion, great for lunch
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Review 24 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
4 / 5
(Very Good) 4 / 5

Nickie is a wonderful server

Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Nickie is a wonderful server excellent enjoy going just to have a nice dinner and great service"
Dined on 02/17/2013
 2009
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Review 25 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

We had a good time, loved

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"We had a good time, loved the bread,waiter was friendly and helpful."
Dined on 02/11/2013
 2012
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Review 26 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
4 / 5
(Very Good) 4 / 5

We had a terrific server named

Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"We had a terrific server named Nikki. Made all the difference."
Dined on 02/10/2013
 2009
Special Features: good for groups, great for lunch
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Review 27 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
4 / 5
(Very Good) 4 / 5

Enjoyed a very nice meal at

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"Enjoyed a very nice meal at this neighborhood chain. A nice fresh menu selection and good quality service keep us coming back. Periodic coupons found in paper inserts can add to value of the meal. We especially enjoy the large booths with high backs which adds to the privacy of dining."
Dined on 01/21/2013
 2006
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Review 28 for Black Angus Steakhouse - Phoenix Metro
Overall rating 
5 / 5
(Outstanding) 5 / 5

Both the food and the service

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Both the food and the service were great. There were no problems with how the food was prepared. It was a very enjoyable, pleasant experience"
Dined on 01/16/2013
 2013
Special Features: neighborhood gem, special occasion
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Ratings-Only Reviews for Black Angus Steakhouse - Phoenix Metro
Based on the average of (30) ratings-only reviews
Overall 
4.1 / 5
(Outstanding) 4.1 / 5
2 out of 2 recommend this product
Food 
4.1 / 5
(Outstanding) 4.1 / 5
Service 
4.2 / 5
(Outstanding) 4.2 / 5
Ambiance 
3.6 / 5
(Very Good) 3.6 / 5
Noise Level
1.9 / 3
Moderate