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The Melting Pot - Syracuse Reviews List

The Melting Pot - Syracuse

Welcome to the Melting Pot of Syracuse. We offer a unique authentic fondue dining experience. Our service is world class and is prepared table side in a traditional fondue setting. Our meals can be individual or family style. Our private dining areas and intimate atmosphere will provide you with a wonderful romantic setting to wow that someone special. We are known for creating the perfect night out, especially with our infamous private dinning section for 2, called Lovers Lane. Our wine list was selected to offer you the best selection of varietals from all around the world.
Our location in the Destiny Mall (Carousel Center) will be the first environmentally friendly location of its kind in the world. Our restaurant will be the only LEED Certified Melting Pot location.
See more The Melting Pot - Syracuse details
26 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
4.3 / 5
(Outstanding) 4.3 / 5
(26 Reviews)
Open Ratings Snapshot
Rating Breakdown 26 reviews
5 stars
(15)
4 stars
(6)
3 stars
(3)
2 stars
(1)
1 star
(1)
Food 
4.3 / 5
(Outstanding) 4.3 / 5
Service 
4 / 5
(Outstanding) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
2 / 3
Moderate
Filter Reviews By:
Diners classify this restaurant as:
  • special occasion(15)
  • good for groups(9)
  • romantic(9)
  • hot spot(6)
  • fit for foodies(5)
  • notable wine list(4)
The Melting Pot - Syracuse Reviews List
Review 1 for The Melting Pot - Syracuse
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner
Dined on 5/12/2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"I was treated to Mother's Day at the Melting Pot and it was great. The experience was the best I've had at the restaurant. I think it just matters so much when you go-when they are busy it's really hard to get good service-when they aren't it is a much better, personal experience. Mother's Day it was not full like it usually is, and so our server was fantastic and really explained everything very well. The food was great. I missed the regular menu options but still enjoyed the special occasion menu."
Dined on 5/12/2013
Special Features: fit for foodies, good for groups, notable wine list, special occasion
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Review 2 for The Melting Pot - Syracuse
Overall rating 
5 / 5
(Outstanding) 5 / 5

Our Server was amazing! My

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Our Server was amazing! My Husband & I had sined there before but he took the time to explain everything to our daughter and make her feel involved in the expierence."
Dined on 04/27/2013
 2012
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Review 3 for The Melting Pot - Syracuse
Overall rating 
1 / 5
(Poor) 1 / 5

Food is good but very over

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"Food is good but very over priced, had reservation for 9:30, just for chocolate fondue and drinks. It took 25 minutes to get drinks and we were pushed out as they stated they were closing. Would not go back very unprofessional and rude."
Dined on 04/20/2013
 2011
Special Features: good for groups
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Review 4 for The Melting Pot - Syracuse
Overall rating 
5 / 5
(Outstanding) 5 / 5

Best service

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"This was the first time I have ever been to a melting pot and I have all intentions on going back! They welcomed us with open arms, and had a smile on their face the whole time. Our server Max, was beyond amazing. When he served us he was so friend and talked to us like he knew us for years. The whole atmosphere was very welcoming and I can honestly say I have never had service like this before, best experience of my life. The food was beyond amazing too, it allowed me to open up and try new foods, and i will recommend melting pot to everyone! This was the best restaurant experience I have ever had. I look forward to coming back!"
Dined on 04/16/2013
 2013
Special Features: fit for foodies, notable wine list, romantic, special occasion, hot spot
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Review 5 for The Melting Pot - Syracuse
Overall rating 
4 / 5
(Very Good) 4 / 5

For me it was my second time.

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
"For me it was my second time. They were accomadating when we arrived 1 hr early. The food portions were smaller especially for 3 people."
Dined on 03/30/2013
 2013
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Review 6 for The Melting Pot - Syracuse
Overall rating 
5 / 5
(Outstanding) 5 / 5

Different concept that is

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Different concept that is enjoyable and interactive with your other guests. Our host was Great! lively and informative. Dinner was well executed and we were there for about 1 and 1/2 hours but since you are partially involved in meal prep, the time goes by quickly. Also, there is lots of nice private seating."
Dined on 03/08/2013
 2012
Special Features: good for groups, romantic, special occasion
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Review 7 for The Melting Pot - Syracuse
Overall rating 
5 / 5
(Outstanding) 5 / 5

Very positive experience

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"This was our first time at a melting pot restaurant. Based on other customers' comments and our own preference, we ordered traditional selections for cheese, chocolate, and cooking style, and we chose beef as entree so that we could be better assured of cooking time and temp. This was the right thing for us -- we thought everything was delicious. I had a blackberry lemonade that was wonderful. My husband had a small glass wine. We had four courses, were stuffed by the end. $55pp incl tip tax drinks. We went on a Monday, so it was quiet and leisurely. Our server was pretty attentive without being too intrusive.The only thing that might have improved the experience would be all fruits as the dessert dippers (not marshmallows brownies.)"
Dined on 03/04/2013
 2010
Special Features: fit for foodies, good for groups, notable wine list, romantic, special occasion
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Review 8 for The Melting Pot - Syracuse
Overall rating 
2 / 5
(Fair) 2 / 5

Disappointed

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
"I was looking forward to going out to the Melting Pot, I had heard so much about the place. I have to say I was very disappointed the server was very nice but was not very attentive. Our menus were left on the table for the entire meal,she forgot to bring us our fondu forks and when she realized her mistake she took 10 minutes to bring them back to us and my drink was empty half way through the meal and she never came back to refill my glass.
The food on the other hand was good but overpriced and I left hungry. I have to say I am in no rush to return.
"
Dined on 03/02/2013
 2013
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Review 9 for The Melting Pot - Syracuse
Overall rating 
3 / 5
(Good) 3 / 5

The food was good but for

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
"The food was good but for that kind of price I want it cooked & delivered to me. It's a nice gimmick that I had to try, but I will probably not go again. Since the food should be cooked for specific amounts of time, they should have clocks visible."
Dined on 02/20/2013
 2013
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Review 10 for The Melting Pot - Syracuse
Overall rating 
4 / 5
(Very Good) 4 / 5

The food was delicious! Service

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"The food was delicious! Service was very good. Great place if you have the money and of you have time to kill. For a tip: call ahead to see of there is a designated menu. I was surprised to see a predetermined menu when I was seated."
Dined on 02/14/2013
 2012
Special Features: fit for foodies, good for groups, romantic, special occasion, hot spot
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Ratings-Only Reviews for The Melting Pot - Syracuse
Based on the average of (15) ratings-only reviews
Overall 
4.6 / 5
(Outstanding) 4.6 / 5
1 out of 1 recommend this product
Food 
4.7 / 5
(Outstanding) 4.7 / 5
Service 
4.3 / 5
(Outstanding) 4.3 / 5
Ambiance 
4.2 / 5
(Outstanding) 4.2 / 5
Noise Level
1.9 / 3
Moderate