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Serafina Upper West Reviews List

Serafina Upper West

"Located in New York City's premiere 'suburban'
oasis, Serafina Upper West brings energy to the ground floor of On the Ave Hotel. Inhabited by happy families and young professionals, this neighborhood houses some of the city's finest schools and cultural centers. Vibrant frescos grace the walls while the pizza oven and its aroma is the center of attraction. Offering delicious Northern Italian cuisine, Serafina Upper West prepares fresh pastas, pizzas, seafood and meats. Chose from breakfast, lunch or dinner and dine in or take-out.
Serafina Upper West is a friendly destination for local families, professionals, visitors and everyone craving a fabulous Italian meal.
Behind a door you can also find "Geisha Table". A small version of the popular Geisha on 61st street. The name is to honor the unique communal table at the center of the space. A true Izakaya, Geisha Table is fun, informal and offers delicious classic Izakaya dishes interpreted by Geisha's Chefs"
See more Serafina Upper West details
33 Current Reviews
Summary of Diner Ratings & Reviews
Overall 
3.8 / 5
(Very Good) 3.8 / 5
(33 Reviews)
Open Ratings Snapshot
Rating Breakdown 33 reviews
5 stars
(8)
4 stars
(14)
3 stars
(8)
2 stars
(2)
1 star
(1)
Food 
3.8 / 5
(Very Good) 3.8 / 5
Service 
3.4 / 5
(Very Good) 3.4 / 5
Ambiance 
3.6 / 5
(Very Good) 3.6 / 5
Noise Level
2.3 / 3
Energetic
Value 
3 / 5
(Good) 3 / 5
Filter Reviews By:
Diners classify this restaurant as:
  • good for groups(9)
  • neighborhood gem(6)
  • fit for foodies(5)
  • kid-friendly(5)
  • great for lunch(4)
  • special occasion(4)
Serafina Upper West Reviews List
Review 1 for Serafina Upper West
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 4/20/2016
 2006
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Review 2 for Serafina Upper West
Overall rating 
2 / 5
(Fair) 2 / 5

Customer Avatar
OpenTable Diner Since
Dined on 3/07/2016
 2012
Dined on 3/07/2016
 2012
Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
4 / 3
Energetic
Dined on 3/07/2016
 2012
0points
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Review 3 for Serafina Upper West
Overall rating 
5 / 5
(Outstanding) 5 / 5

Dined on 2/21/2016
 2007
0points
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Review 4 for Serafina Upper West
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 1/17/2016
 2001
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Review 5 for Serafina Upper West
Overall rating 
3 / 5
(Good) 3 / 5

Customer Avatar
OpenTable Diner Since
Dined on 11/26/2015
 2013
Dined on 11/26/2015
 2013
Food 
3 / 5
(Good) 3 / 5
Service 
2 / 5
(Fair) 2 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Dined on 11/26/2015
 2013
0points
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Review 6 for Serafina Upper West
Overall rating 
2 / 5
(Fair) 2 / 5

New Year's Eve disappointment

Food 
3 / 5
(Good) 3 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
2 / 5
(Fair) 2 / 5
Noise Level
Moderate
Moderate
Value 
2 / 5
(Fair) 2 / 5
"Went there for early New Year's Eve dinner with Family. We were seated promptly, but needed to wait about 15 minutes before the waiter paid any attention to us. All evening he was attending to too many tables and we were neglected all night long. My request for olive oil was ignored and we had to flag the waiter to refill empty wine glasses. The food was so, so and the entire restaurant staff was preoccupied with the arriving guests for New Year's Eve "late seating" dinner. I doubt we will go back any time soon to this UWS location."
Dined on 12/31/2015
 2014
0points
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Review 7 for Serafina Upper West
Overall rating 
5 / 5
(Outstanding) 5 / 5

Customer Avatar
OpenTable Diner Since
Dined on 12/28/2015
 2010
Dined on 12/28/2015
 2010
Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
Value 
4 / 5
(Very Good) 4 / 5
Dined on 12/28/2015
 2010
Special Features: good for groups
0points
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Review 8 for Serafina Upper West
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
"Great brunch place!"
Dined on 8/16/2015
 2007
0points
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Review 9 for Serafina Upper West
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 12/13/2015
 2012
0points
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Review 10 for Serafina Upper West
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"No points! And we dined with 6 people"
Dined on 12/03/2015
 2006
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Review 11 for Serafina Upper West
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 12/05/2015
 2007
Special Features: good for groups, great for brunch, great for lunch, kid-friendly
0points
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Review 12 for Serafina Upper West
Overall rating 
3 / 5
(Good) 3 / 5

Almost but Not Quite an Excellent Place for Dinner

Food 
3 / 5
(Good) 3 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"Some of our entrées were very good and demonstrated attention to detail. But there were too many below average parts of the meal that make this a mediocre restaurant at best. For example, my Filet Mignon burger was served a perfect medium as ordered. The caramelized onions and gorgonzola cheese topping were excellent. I would think that for $19 you would get all of that AND some fresh cut fries and home baked roll. Instead, the fries were not even as good as you would get at Denny's. You could get as good or better buns at your local grocer. My wife's dish was much better - a vegetarian pasta baked in a unique shell.
My calamari appetizer was very nice, with what appeared to be good quality fresh squid, fried in a very good batter and served in a generous portion.
I think you will be disappointed if you are looking for a superb dinner restaurant. Instead, go with the salads and pizza menu.
"
Dined on 12/03/2015
 2015
Special Features: good for groups, great for lunch
0points
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Review 13 for Serafina Upper West
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 11/25/2015
 2007
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Review 14 for Serafina Upper West
Overall rating 
1 / 5
(Poor) 1 / 5

Gross

Food 
1 / 5
(Poor) 1 / 5
Service 
1 / 5
(Poor) 1 / 5
Ambiance 
1 / 5
(Poor) 1 / 5
Noise Level
Energetic
Energetic
"Pasta sauce was pastey and dry . It was horrible. The whole table disliked it . Serafina in other locations are better"
Dined on 11/29/2015
 2015
Special Features: kid-friendly
0points
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Review 15 for Serafina Upper West
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 11/23/2015
 2013
Dined on 11/23/2015
 2013
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
Dined on 11/23/2015
 2013
Special Features: romantic, neighborhood gem, good for groups, special occasion, vibrant bar scene, notable wine list, fit for foodies
0points
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Review 16 for Serafina Upper West
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
Dined on 8/19/2015
 2012
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Review 17 for Serafina Upper West
Overall rating 
5 / 5
(Outstanding) 5 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Moderate
Moderate
Dined on 11/10/2015
 2011
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Review 18 for Serafina Upper West
Overall rating 
4 / 5
(Very Good) 4 / 5

Dined on 11/04/2015
 2010
0points
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Review 19 for Serafina Upper West
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 10/18/2015
 2015
Dined on 10/18/2015
 2015
Food 
4 / 5
(Very Good) 4 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Moderate
Moderate
Dined on 10/18/2015
 2015
0points
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Review 20 for Serafina Upper West
Overall rating 
5 / 5
(Outstanding) 5 / 5

The hostess was very accommodating!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Moderate
Moderate
"We were running late as a 6 person reservation and she held it as long as she could, seating us with a minimal wait. They seemed to be in the middle of a rush so service wasn't fantastic but luckily we still made it on time to our show and thoroughly enjoyed our dinner."
Dined on 10/03/2015
 2011
Special Features: romantic, neighborhood gem, good for groups, great for brunch, great for lunch, scenic view, special occasion, vibrant bar scene, great for outdoor dining, fit for foodies, kid-friendly, late-night find
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Review 21 for Serafina Upper West
Overall rating 
4 / 5
(Very Good) 4 / 5

Customer Avatar
OpenTable Diner Since
Dined on 9/05/2015
 2015
Dined on 9/05/2015
 2015
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Quiet
Quiet
Dined on 9/05/2015
 2015
Special Features: neighborhood gem, great for lunch, fit for foodies
0points
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Review 22 for Serafina Upper West
Overall rating 
3 / 5
(Good) 3 / 5

Food 
3 / 5
(Good) 3 / 5
Service 
3 / 5
(Good) 3 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Energetic
Energetic
Dined on 7/19/2015
 2012
0points
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Review 23 for Serafina Upper West
Overall rating 
4 / 5
(Very Good) 4 / 5

Food 
4 / 5
(Very Good) 4 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Quiet
Quiet
"The special, squid ink pasta with frutti do mare was v. good. My dc said the lasagna was great. High praise from him!"
Dined on 7/11/2015
 2010
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Review 24 for Serafina Upper West
Overall rating 
5 / 5
(Outstanding) 5 / 5

OpenTable Diner Since
Dined on 10/22/2014
 2011
Dined on 10/22/2014
 2011
Food 
5 / 5
(Outstanding) 5 / 5
Service 
5 / 5
(Outstanding) 5 / 5
Ambiance 
5 / 5
(Outstanding) 5 / 5
Noise Level
Energetic
Energetic
"Every Serafina around the world is an amazing experience but this one is my favorite! The staff is exceptionally friendly and the food is the absolute best on the upper Westside of Manhattan! Don't forget to try the lobster salad and the truffle pizza!"
Dined on 10/22/2014
 2011
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Review 25 for Serafina Upper West
Overall rating 
4 / 5
(Very Good) 4 / 5

Just OK!

Food 
3 / 5
(Good) 3 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
4 / 5
(Very Good) 4 / 5
Noise Level
Energetic
Energetic
"Took my family here for dinner. I found the drinks to be especially pricey including small bottles of coker products. Two of us had the veal scalopini which was chewy and overcokked. Would not order this again.
Salads good as was the fried calamari.
The salmon dish was delish.
Bill for 3 Adults and 2 children was $ 366 USD"
Dined on 2/14/2015
 2012
Special Features: neighborhood gem, special occasion, vibrant bar scene, kid-friendly
+1point
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Review 26 for Serafina Upper West
Overall rating 
4 / 5
(Very Good) 4 / 5

Yum!

Food 
5 / 5
(Outstanding) 5 / 5
Service 
4 / 5
(Very Good) 4 / 5
Ambiance 
3 / 5
(Good) 3 / 5
Noise Level
Quiet
Quiet
"Good food, good service. I had the risotto with black truffles and it was delicious."
Dined on 1/15/2015
 2010
Special Features: fit for foodies
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Ratings-Only Reviews for Serafina Upper West
Based on the average of (7) ratings-only reviews
Overall 
3.6 / 5
(Very Good) 3.6 / 5
3 out of 5 recommend this product
Food 
3.8 / 5
(Very Good) 3.8 / 5
Service 
3.2 / 5
(Very Good) 3.2 / 5
Ambiance 
3.5 / 5
(Very Good) 3.5 / 5
Noise Level
3.7 / 3
Energetic