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Gyu-Kaku - Times Square Reviews List
Gyu-Kaku - Times Square
Gyu kaku's specialty is Yakiniku where our guest become chefs, cooking up a variety of luscious marinated meats, along with a wide variety of delectable dishes, served with our invigorating spirit and sublime atmosphere, you will definitely enjoy your experience.
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134 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Outstanding)
4
/
5
Rating Breakdown 134 reviews
5 stars
(42)
4 stars
(58)
3 stars
(29)
2 stars
(3)
1 star
(2)
Food
(Outstanding)
4.1
/
5
Service
(Very Good)
3.8
/
5
Ambiance
(Very Good)
3.7
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- good for groups(84)
- fit for foodies(46)
- great for lunch(39)
- special occasion(38)
- kid-friendly(18)
- hot spot(16)
Gyu-Kaku - Times Square Reviews List
Review 1 for Gyu-Kaku - Times Square
Overall rating
(Good)
3
/
5
Great for Happy Hour
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"Went for the lunch happy hour on a Sunday. It was $28 for 2 and we got the Sakura prix fixe. We had 5 small plates of beef plus salad, miso soup and some rice. The meat was good but I thought the portions were a little too small. It was ok for 2 girls to share, but certainly not enough for guys. We also had the sukiyaki bibimbap for takeout and its pretty good. Green tea crepe/cake looks like the ones from Lady M but certainly doesn't taste as good. Overall, I think the happy hour is a great deal for the quality of the food, but I wouldn't pay full price for the quantity."
Dined on 6/09/2013
Special Features: good for groups, great for brunch, great for lunch
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Review 2 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
Something Different, Fun, and Tasty
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Quiet
"Excellent food and service. A very anjoyable dining experience. Will definitely go back for more!"
Dined on 6/08/2013
Special Features: fit for foodies, special occasion
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Review 3 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
Great place!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"We had a group of six and we received excellent service and the food was amazing. What a unique and fun place for dinner!"
Dined on 6/07/2013
Special Features: fit for foodies, good for groups
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Review 4 for Gyu-Kaku - Times Square
Overall rating
(Good)
3
/
5
Saturday pre theater dinner..
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"If you don't wan Thai or sushi and OK will grilling your food..than its OK experience."
Dined on 6/08/2013
Special Features: neighborhood gem
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Review 5 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
Fun dinner
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"The food was good and fresh, the service very good and the atmosphere was festive, all while remaining sleek and modern. A tall order fulfilled! We enjoyed it very much."
Dined on 6/06/2013
Special Features: kid-friendly
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Review 6 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
go back
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Usually go to east village one, and I would axtually go to east village then here."
Dined on 6/03/2013
Special Features: fit for foodies
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Review 7 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
Great experience all around
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"My husband and I went here on a Friday night. We waited a few minutes to be seated, but after that we were amazed at the speed of the service. We ordered the Kobe beef meal for 2. Within minutes of ordering, they started to bring out the appetizers. Then they brought out the meat. It was already seasoned and tasted amazing! For dessert, the served a green tea cake and ice cream. It was also very good. We got 2 drinks at the bar and paid $10. The amount of food was very filling, without making us feel stuffed.
I highly recommend this restaurant for its great food and service. Also, the concept of Japanese BBQ is unique. It is perfect for a date night or a night out with the family. We will definitely be returning."
I highly recommend this restaurant for its great food and service. Also, the concept of Japanese BBQ is unique. It is perfect for a date night or a night out with the family. We will definitely be returning."
Dined on 5/31/2013
Special Features: good for groups, romantic, special occasion, kid-friendly
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Review 8 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
Would go again definitely
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Good food, nice staff and quick service."
Dined on 5/25/2013
Special Features: good for groups, great for lunch
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Review 9 for Gyu-Kaku - Times Square
Overall rating
(Good)
3
/
5
won't seat until all party arrived
Food
(Very Good)
4
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"As expected, food was good. I thought it was a bit ridiculous that the hostess won't seat us until all members of the party have arrived, so this not a place for a big group unless all of you can get there at the same time. she was a bit snooty telling me that this is their policy. I'm talking about when 7 ppl have arrived for a party of 8!!!"
Dined on 5/24/2013
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Review 10 for Gyu-Kaku - Times Square
Overall rating
(Fair)
2
/
5
Disappointed but hopeful
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I am a frequent diner at the midtown location and had high hopes for an equivalent experience. Unfortunately, it appeared that they were short-staffed and only saw our waitress a few times. However, she was doing her best and I cannot complain about her. She was always cheerful and accommodating. We ordered the $70 meal for 2 and the bass was left little to be desired and the garlic rice was very mushy (overcooked and saturated with water). I hope these small issues get corrected. The midtown location is excellent and I enjoy the service, atmosphere and overall presentation."
Dined on 5/25/2013
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Review 11 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
Great food and fun
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We really enjoyed Gyu-Kaku. The servers walked us through the menu and made good recommendations. The food was very tasty and it was fun to cook it ourselves at the BBQ on the table. We loved the meats, noodles, veggies and green tea dessert cake."
Dined on 5/22/2013
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Review 12 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
mother day event
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"came in from nj for mothers day with the kids. we all had a great time, kids cooked for mom"
Dined on 5/12/2013
Special Features: fit for foodies, great for brunch, kid-friendly, great for lunch, special occasion
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Review 13 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
Almost like Japanese Tapas...
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"A great place to do more than order off the menu..... You cook table-top...... Like Korean BBQ but with small sharable plates of food!"
Dined on 5/12/2013
Special Features: fit for foodies, good for groups, vibrant bar scene, hot spot, kid-friendly
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Review 14 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
Perfect group spot...
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Gyu is a gem. Whether you're a foodie or just need a solid reason to bring together some friends, it's the perfect interactive dining experience. The food was great, the servers were knowledgeable, and the hosts were friendly and accommodating which is not in abundance in NYC. It's truly a hidden treasure in the hectic scene of Times Square."
Dined on 5/11/2013
Special Features: fit for foodies, good for groups, great for brunch, romantic, special occasion
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Review 15 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
Cook your own food!
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Cook for yourself over a sunken BBQ/Grill. Fun place - Good Sake - good times."
Dined on 5/11/2013
Special Features: good for groups, great for lunch
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Review 16 for Gyu-Kaku - Times Square
Overall rating
(Good)
3
/
5
Not the best day for our server.
Food
(Very Good)
4
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"The wait for two cocktails was extensive. Other people's drinks were delivered to our table. Our appetizers came within a reasonable amount time. The three other items-which we cook ourselves-took forever to arrive. Other tables that came in after us got everything sooner. No apology from the waitress. She seemed flustered throughout our lunch. But other servers were around helping and it didn't seem to make anything better."
Dined on 5/09/2013
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Review 17 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
Great place to come with friends!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"The happy hour specials are really convenient. Had the hanabi for 2 and split it between four people, lycheetinis are amazing, the Kobe bistro and NY strip steaks are very good too. Fun atmosphere and friendly service."
Dined on 5/07/2013
Special Features: good for groups
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Review 18 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
love happy hour at gyu-kaku
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Great food, happy hour prices on food and drinks is the best!! I've dined here about 10 times and I can't wait to go back again."
Dined on 5/07/2013
Special Features: fit for foodies, great for outdoor dining, vibrant bar scene, romantic, neighborhood gem, special occasion
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Review 19 for Gyu-Kaku - Times Square
Overall rating
(Good)
3
/
5
too loud!
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"This place is literally too loud! Food is good as usual, I'd recommend the other one in mid town."
Dined on 7/19/2012
Special Features: fit for foodies
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Review 20 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
Birthday
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"I had so much fun here. Though I wouldn't suggest this place for a romantic date, it was different than normal."
Dined on 5/03/2013
Special Features: good for groups, great for outdoor dining
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Review 21 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
Excellent Service
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Every location I've visited in NYC has superb customer service. The waiters are amazing at explaining the Gyu concept to newcomers (in which my friend was). Food was amazing as always. Only 'complaint' I have about Gyu is that all of the drinks are SO STRONG! lol. My friend liked it so I guess that is all that really matters! :)"
Dined on 5/03/2013
Special Features: fit for foodies, good for groups, great for lunch
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Review 22 for Gyu-Kaku - Times Square
Overall rating
(Poor)
1
/
5
Good Food but Service Horible
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Moderate
"Been going here for months now and each visit has gotten worse and worse where the food doesn't come out in a timely fashion or they forget to give you part of your order but still charge you for it. The sad thing is that there wasn't even the excuse that they were busy. This trip, the appetizer never showed up. The drinks were wrong even after asking them to fix. Then the brought out the meat for us to cook but no rice at all. Their excuse was their system was off but how do you forget the rice that you eat with along with the meat? Very very disappointed as I really enjoy the food and the flavors but the service is horrendous and when they can't even get your bill right its a big no."
Dined on 5/01/2013
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Review 23 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
Love this place - service
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Love this place - service wasn't as good as usual this time, but would definitely go back."
Dined on 04/23/2013
2005
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Review 24 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
We went at lunch during happy
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We went at lunch during happy hour. The portions of the BBQ meats are rather paltry, so the happy hour prices are a better deal. Service was great, and the food in general tasted good. I liked the tofu salad."
Dined on 04/14/2013
2003
Special Features: good for groups, neighborhood gem, great for lunch
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Review 25 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
everything is ok, just it
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"everything is ok, just it seems that the restaurant is short of people serving customers. you usually have to ask the same thing for several times in order to get it."
Dined on 04/20/2013
2013
Special Features: good for groups, great for lunch
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Review 26 for Gyu-Kaku - Times Square
Overall rating
(Good)
3
/
5
Friendly, clean, a bit dark
Food
(Good)
3
/
5
Service
(Fair)
2
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Friendly, clean, a bit dark and huge tables, all booths. So that is either good or bad. I probably wouldn't go during the summer because the grill built into the table was hot.
The food was fresh but can you give a little bit more. They tell you to order more than one serving. Why the heck don't you increase the price a little and make it a satisfying meal. And didn't appreciate the sales pitch for other things.
Overall it is an ok place for tourists. As a New Yorker, I can do alot better."
Dined on 04/14/2013
2011
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Review 27 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
Pat was great! Most friendly
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Pat was great! Most friendly server we have had in a while."
Dined on 04/17/2013
2006
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Review 28 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
Fun and Different
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Interesting place. Lots of food. Everything we had was very tasty. Could not finish all that was served."
Dined on 04/17/2013
2009
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Review 29 for Gyu-Kaku - Times Square
Overall rating
(Good)
3
/
5
Novel, do-it-yourself Japanese
Food
(Good)
3
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Novel, do-it-yourself Japanese BBQ; food tasty but grill is hot and meat is thin - so easy to char or do well-done; Service very helpful and prices moderate."
Dined on 04/06/2013
2010
Special Features: good for groups
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Review 30 for Gyu-Kaku - Times Square
Overall rating
(Fair)
2
/
5
Hideous
Food
(Fair)
2
/
5
Service
(Fair)
2
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"This location lacks customer service and staff that understand how to engage appropriately with their customer base. Why should I make a reservation and be forced to wait for 20 - 30 minutes? There were no apologies offered and the manager looked on with a smirk on his face. I have eaten at the Union Square (amazing customer service) to Gyu-KAKU in Roppongi (Tokyo). The thing that I appreciate the most is their attentiveness to their customers. At the other locations they have Japanese staff working and in Times Square it is diverse with mostly Americans. Each time I visit here I am more disappointed. While this location is close to me I will take the added trip to Union Square. Beware this location is hideous!"
Dined on 04/05/2013
2008
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Review 31 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
Always a fun time and nothing
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Always a fun time and nothing beats the happy hour menu!"
Dined on 03/31/2013
2007
Special Features: good for groups
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Review 32 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
I LOVE this place, and I am
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"I LOVE this place, and I am a vegetarian! The addicting cabbage is truly addicting. I can't stop eating it. I love all of their a la carte items. Everyone is happy when they come here, as they have something for everyone. I frequent several of the locations, and I will continue to do so!"
Dined on 04/01/2013
2010
Special Features: kid-friendly, great for lunch
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Review 33 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
Happy Hour is a great value
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Happy Hour is a great value - and very fun! Service is exceptional."
Dined on 03/28/2013
2006
Special Features: vibrant bar scene
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Review 34 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
Good food, great service!
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Good food, great service! Will definitely go back !"
Dined on 03/23/2013
2013
Special Features: good for groups, special occasion
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Review 35 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
The portions selection are
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"The portions selection are misleading, i.e., four shrimp for $11 buck the menu depicted as large however, they were small to med-small. Since we brought our drinks to the table from the bar we were not asked are mentioned a wine list. The wait staff was very good though. This is not a family spot."
Dined on 03/20/2013
2011
Special Features: vibrant bar scene, fit for foodies, good for groups
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Review 36 for Gyu-Kaku - Times Square
Overall rating
(Good)
3
/
5
While the service of the waitress
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"While the service of the waitress and the food was incredibly great, I'd like to mention that the host that served us that night was rude and impatient. I notified him a couple times of my late arrival from my reservation being from 7:30 PM to finally have it pushed back to 8:00 PM. While he was nice on the phone, he had made us wait almost an hour to get our table so we were eating at 9:00 PM. Not only were we famished, we politely asked him how long the wait time would be and he would rudely snap at us. Even though I continuously notified him of our late arrival, the wait was still over an hour and I specifically called the restaurant to avoid such a long wait. I shouldn't have even made a reservation had I known about this long wait."
Dined on 03/13/2013
2011
Special Features: good for groups, late-night find, special occasion
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Review 37 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
THe staff was so helpful and
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"THe staff was so helpful and amazing, the food very fresh, erally enjoyed my birthday dinner here."
Dined on 03/09/2013
2011
Special Features: fit for foodies, good for groups, neighborhood gem, special occasion
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Review 38 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
Gyu- Kaku never fails to please. A
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Gyu- Kaku never fails to please.
All my friends enjoyed the new dining experience.
Will definitely be back there again!"
All my friends enjoyed the new dining experience.
Will definitely be back there again!"
Dined on 03/09/2013
2013
Special Features: vibrant bar scene, good for groups, great for brunch, special occasion, great for lunch
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Review 39 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
the service was very good
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"the service was very good and quick...i was hosting a VIP and she enjoyed the experience"
Dined on 03/05/2013
2013
Special Features: good for groups, special occasion
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Review 40 for Gyu-Kaku - Times Square
Overall rating
(Very Good)
4
/
5
Great food, great atmosphere.
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Great food, great atmosphere. A very fun evening."
Dined on 03/05/2013
2008
Special Features: fit for foodies, good for groups, special occasion, great for lunch
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Review 41 for Gyu-Kaku - Times Square
Overall rating
(Good)
3
/
5
The menu at this location
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"The menu at this location is changing and will not have the same food as the other locations--geared more towards tourists. Astor place and Midtown East locations are more authentic."
Dined on 02/28/2013
2005
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Review 42 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
Could be better ventilated
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Could be better ventilated from the smoke caused by cooking food over coal. Happy Hour was a great deal and the food was delicious. Smores as dessert was a cute idea."
Dined on 02/28/2013
2010
Special Features: fit for foodies, good for groups, neighborhood gem, hot spot
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Review 43 for Gyu-Kaku - Times Square
Overall rating
(Good)
3
/
5
I'm going again
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"Fun spot to go with a group. Great prices! Awesome happy hour too."
Dined on 02/19/2013
2010
Special Features: vibrant bar scene, good for groups
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Review 44 for Gyu-Kaku - Times Square
Overall rating
(Outstanding)
5
/
5
Great happy hour to start.
Food
(Outstanding)
5
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Great happy hour to start. Dinner that followed was fun ato cook s well as eat. Would definitely return."
Dined on 02/16/2013
2011
Special Features: vibrant bar scene, fit for foodies, good for groups, kid-friendly, special occasion, great for lunch, hot spot
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Ratings-Only Reviews for Gyu-Kaku - Times Square
Based on the average of (90) ratings-only reviews
Overall
(Outstanding)
4
/
5
16 out of 16 recommend this product
Food
(Outstanding)
4.1
/
5
Service
(Very Good)
3.9
/
5
Ambiance
(Very Good)
3.8
/
5
Noise Level
Energetic