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Crossroads at House of Blues - New Orleans Reviews List
Crossroads at House of Blues - New Orleans
Crossroads at House of Blues® is a lively restaurant and bar located in the heart of the New Orleans French Quarter inside the world-famous House of Blues. It features a tantalizing new menu created by celebrity chef and Food Network star, Aarón Sanchez. Enjoy signature dishes such as shrimp & grits, short rib meatball sliders and fire-grilled flatbreads plus some new twists on House of Blues favorites like jambalaya, slow-smoked pulled pork, signature burgers, salads and steaks. It’s food that's bold and classic yet contemporary. Open daily for lunch and dinner, Crossroads at House of Blues New Orleans is truly the place where food, music & art intersect!
See more Crossroads at House of Blues - New Orleans details
61 Current Reviews
Summary of Diner Ratings & Reviews
Overall
(Very Good)
3.5
/
5
Rating Breakdown 61 reviews
5 stars
(11)
4 stars
(24)
3 stars
(14)
2 stars
(11)
1 star
(1)
Food
(Very Good)
3.5
/
5
Service
(Very Good)
3.6
/
5
Ambiance
(Very Good)
3.7
/
5
Noise Level
Energetic
Filter Reviews By:
Diners classify this restaurant as:
- good for groups(23)
- hot spot(19)
- late-night find(15)
- neighborhood gem(11)
- special occasion(11)
- fit for foodies(9)
Crossroads at House of Blues - New Orleans Reviews List
Review 1 for Crossroads at House of Blues - New Orleans
Overall rating
(Good)
3
/
5
Food
(Good)
3
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"For a Saturday evening, the place was relatively slow - especially being in New Orleans. But for our purposes, it was okay."
Dined on 5/11/2013
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Review 2 for Crossroads at House of Blues - New Orleans
Overall rating
(Fair)
2
/
5
HOB Crossroads - Jazz Fest 2013
Food
(Fair)
2
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Came in with high expectations, left completely underwhelmed. The atmosphere was cool, with a nice local band playing live music; and our server was fantastic. The hostesses were awesome too. Problem areas - the food. For New Orleans I was expecting a mouth watering experience. Ordered the smothered catfish. The seasoning on the fish was good but the tomato mash which smothered the chicken was overbearing and over cooked. Ordered the gumbo too, and took it back after 2 bites (hate to say it but the quality reminded me of Cambell's soup and not a labor intensive gumbo like I expected). Sigh.... Love HOB and will always be a supporter of the music venue. Just might not find me in the restaurant any time soon. :("
Dined on 5/05/2013
Special Features: scenic view
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Review 3 for Crossroads at House of Blues - New Orleans
Overall rating
(Good)
3
/
5
Thought she was kidding!
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Moderate
"We were seated promptly by the hostess. Our waitress came to take our drink order. I ordered & she asked me for I.D. We thought she was kidding. She insisted she wouldn't serve us until I.D. was shown. We are all in our early 50's. I tried explaining that we were tourists & not carrying our passports or drivers licenses, with no luck. She said our only other option was to leave. I went to find a manager who initially tried to back her then admitted it was ridiculous & said she would "vouch" for us. It was only tables with this waitress who went thru this. She explained the specials 3 times, we had to remind her we already ordered. Same routine with the desserts. Ribs were good, lobster Mac n cheese great."
Dined on 5/05/2013
Special Features: good for groups
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Review 4 for Crossroads at House of Blues - New Orleans
Overall rating
(Fair)
2
/
5
Puzzling service
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Upon checking in with half the tables empty we were to of to wait and never called back for our reservation. Instead reported as a no show to open table. Hilarious if the hostess wasn't so terrible. We did eat at the bar. Friendly staff but predictably formulaic corporate produced food. Next time we want dinner before a show we will go elsewhere. The show was fantastic."
Dined on 4/27/2013
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Review 5 for Crossroads at House of Blues - New Orleans
Overall rating
(Outstanding)
5
/
5
From the moment we walked
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"From the moment we walked in the energy level and atmosphere created for a great evening. The food and service were both amazing and we couldn't resist trying a couple of the drinks with souvenir cups. After a quick trip to the gift shop we enjoyed the last half hour of open mic comedy in the garden courtyard and it was an entertaining show, the young man hosting was quite funny. One of our best evenings in New Orleans."
Dined on 04/23/2013
2013
Special Features: fit for foodies, hot spot
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Review 6 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
Break from cajun/creole routine
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Lobster Mac and Cheese, with bacon and mushrooms added, was phenomenally good. Top shelf margarita left a bit to be desired (too much sweet and sour overwhelmed taste of tequila). Business associate had pulled pork sandwich which they enjoyed. Bread pudding was an A-/B+ level. Overall, very good pub food in a pub food setting and better than normal pub service."
Dined on 04/16/2013
2012
Special Features: fit for foodies, neighborhood gem
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Review 7 for Crossroads at House of Blues - New Orleans
Overall rating
(Outstanding)
5
/
5
We went for lunch and received
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"We went for lunch and received excellent service. The food was above average but, this is the House of Blues and entertainment is what would you come for. Since it was lunch it was not very lively but, I would expect it to be a very different place at night."
Dined on 04/08/2013
2007
Special Features: vibrant bar scene, good for groups, great for outdoor dining, late-night find, neighborhood gem, great for lunch, hot spot
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Review 8 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
Lunch is the best time to
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Lunch is the best time to eat here. Not really busy even though the foods pretty good. Kids meals are good size portion. Wait staff is attentive. House of Blues salad with grilled chicken had a really good balsamic vinegarette. Nice music in background. Would go back."
Dined on 04/06/2013
2012
Special Features: great for brunch, great for outdoor dining, kid-friendly, neighborhood gem, special occasion, hot spot
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Review 9 for Crossroads at House of Blues - New Orleans
Overall rating
(Poor)
1
/
5
There were 2 other tables
Food
(Poor)
1
/
5
Service
(Poor)
1
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Quiet
"There were 2 other tables being served on Easter night. I had to go get the hostess to finally send us a server. Service was terrible and good was just okay."
Dined on 03/31/2013
2010
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Review 10 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
Very good food, friendly staff
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Very good food, friendly staff and good atmosphere!"
Dined on 03/29/2013
2013
Special Features: fit for foodies, good for groups, late-night find, great for lunch
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Review 11 for Crossroads at House of Blues - New Orleans
Overall rating
(Fair)
2
/
5
Not so good
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Just got back with my 3 kids. We waited for 75 minutes for our hamburgers after being seated on a fairly light Sunday (in terms of crowd). Ordered all without onions and well done- all came with onions and were medium at best. We were starving so we didn't say anything. They were quick to bring the bill though. Will never be back. Overpriced for what you get and the service was the worst I've had at a dining establishment in years."
Dined on 03/24/2013
2004
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Review 12 for Crossroads at House of Blues - New Orleans
Overall rating
(Fair)
2
/
5
our group of 9 was crowded
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"our group of 9 was crowded at a booth for 6"
Dined on 03/22/2013
2010
Special Features: vibrant bar scene, good for groups, kid-friendly, late-night find
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Review 13 for Crossroads at House of Blues - New Orleans
Overall rating
(Outstanding)
5
/
5
It took a while to get a server
Food
(Outstanding)
5
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"It took a while to get a server an to get food but the food was amazing and def worth the wait... Was there b4 a concert"
Dined on 03/21/2013
2013
Special Features: kid-friendly, special occasion
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Review 14 for Crossroads at House of Blues - New Orleans
Overall rating
(Fair)
2
/
5
I consider myself a frequent
Food
(Good)
3
/
5
Service
(Poor)
1
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"I consider myself a frequent traveller and patient diner but the service at HOB was way off. This was a Wednesday night and not crowded at all. After we arrived at the check in station it was at least eight minutes (probably closer to twelve) before anyone came to seat us. After we were seated we waited for a long time for drinks (the water that was requested never came) and then we waited for a long time for the drinks to arrive. It was another 15 minutes or so for the waiter to take the order and then it took forever for the food to arrive. (How long can a French Dip and a burger or two take?) Just call me disappointed. I expected better."
Dined on 03/20/2013
2007
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Review 15 for Crossroads at House of Blues - New Orleans
Overall rating
(Good)
3
/
5
Perfect stop for second dinner
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Came in from a loud and boisterous St Pattys day crowd. Service was great since we were early for dinner(6-630pm). Overall a great quick drink and second dinner stop. Would recommend."
Dined on 03/17/2013
2013
Special Features: good for groups, late-night find, neighborhood gem, great for lunch, hot spot
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Review 16 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
Fortunately, the wine and
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"Fortunately, the wine and beer selection is better, but not great, in the restaurant than at the bars in HOB. A serious bar selection upgrade is needed in the music venue.
The food was much better than expected. We enjoyed the shrimp and grits, voodoo shrimp and HOB salad. And "Pass the Line" worked like a charm.
Very good service.
thanks!"
The food was much better than expected. We enjoyed the shrimp and grits, voodoo shrimp and HOB salad. And "Pass the Line" worked like a charm.
Very good service.
thanks!"
Dined on 03/13/2013
2012
Special Features: vibrant bar scene, great for outdoor dining, hot spot
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Review 17 for Crossroads at House of Blues - New Orleans
Overall rating
(Fair)
2
/
5
The servers was poor I eat
Food
(Outstanding)
5
/
5
Service
(Poor)
1
/
5
Ambiance
(Poor)
1
/
5
Noise Level
Moderate
"The servers was poor I eat out alot in the city and I wasn't impressed at all with the serve"
Dined on 03/11/2013
2013
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Review 18 for Crossroads at House of Blues - New Orleans
Overall rating
(Fair)
2
/
5
Skip in New Orleans
Food
(Poor)
1
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"I would not recommend this restaurant. Service was good but the food was lacking. With so many good restaurants in new orleans, skip this one!"
Dined on 03/08/2013
2013
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Review 19 for Crossroads at House of Blues - New Orleans
Overall rating
(Good)
3
/
5
It was a cool location...
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Energetic
"It was a cool location... Not very busy at all but service was good! Mama D was nice.....food pretty good!!! I would recommend not highly but why not try it!!! Band playing was good!!! Outdoor area very cool!! If it had been warm.... Would have enjoyed that...."
Dined on 03/06/2013
2013
Special Features: good for groups, great for outdoor dining, neighborhood gem
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Review 20 for Crossroads at House of Blues - New Orleans
Overall rating
(Good)
3
/
5
Had reservations for 6:45
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Had reservations for 6:45 but did not get seated until 7:11. Disappointing because I had a show to go to. Put me way back in the line. Food was good. Wait staff was great!"
Dined on 03/02/2013
2013
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Review 21 for Crossroads at House of Blues - New Orleans
Overall rating
(Good)
3
/
5
Pretty loud but the food was
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Pretty loud but the food was good. It came out a little too quick but it was good."
Dined on 02/26/2013
2009
Special Features: hot spot
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Review 22 for Crossroads at House of Blues - New Orleans
Overall rating
(Fair)
2
/
5
Service was terrible...finally
Food
(Fair)
2
/
5
Service
(Poor)
1
/
5
Ambiance
(Fair)
2
/
5
Noise Level
Energetic
"Service was terrible...finally a manager stop by and took our drink order and offered a few suggestions from the menu.
After a long period of waiting for our meal, our waiter stop by and asked if we saved any room for dessert.....really??? we hadn't even gotten our food yet. So he runs to the kitchen and brings our dinner out..
I had the blackened drum and it was good....my husband had the shrimp and grits and he wasn't impresssed with it at all.
Very disappointing!"
Dined on 02/23/2013
2013
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Review 23 for Crossroads at House of Blues - New Orleans
Overall rating
(Outstanding)
5
/
5
It was very easy to make an
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"It was very easy to make an online reservation. I really appreciate the ease and being able to make reservations for the day we needed them. Not always so lucky. After arriving the staff was very friendly and seated us even though we were early. They were very helpful in getting us a pass for the line to the concert that night and we are very grateful for that."
Dined on 02/17/2013
2013
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Review 24 for Crossroads at House of Blues - New Orleans
Overall rating
(Good)
3
/
5
Appearance and ambiance of
Food
(Fair)
2
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"Appearance and ambiance of the restaurant was great. The two men playing music were not great. Would have been nice to have music playing in the background.
Our food was not bad, but nothing to ride home about. We each ordered the French dip, taste was good, the bread was a bad selection. Staff was very nice."
Our food was not bad, but nothing to ride home about. We each ordered the French dip, taste was good, the bread was a bad selection. Staff was very nice."
Dined on 02/17/2013
2012
Special Features: vibrant bar scene, late-night find, special occasion
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Review 25 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
First Timer!
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"This was my first time at the House of Blues, both the restaurant and the concert hall. I had booked a table through OpenTable and I must say I was very pleased with the service. I had changed my reservation a couple of times prior to going to New Orleans, and this was not a problem for the OpenTable team. I received a call reminding me of my reservation, and although I got to the restaurant a few minutes early (15 mins), I was immediately shown to my table.
The service was great and the in-house musicians were an added touch. The food was nothing to write home about, but it served its purpose. All in all it was a pleasant experience and I would recommend this spot to anyone attending a live show at the House of Blues concert hall."
Dined on 02/17/2013
2013
Special Features: fit for foodies
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Review 26 for Crossroads at House of Blues - New Orleans
Overall rating
(Good)
3
/
5
We went there to hear music
Food
(Good)
3
/
5
Service
(Good)
3
/
5
Ambiance
(Good)
3
/
5
Noise Level
Moderate
"We went there to hear music and food. Open Table promoted them as a place with "live music" -- the music ended for the night shortly after we arrived."
Dined on 02/16/2013
2011
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Review 27 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
Had a great time, went on
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Had a great time, went on a Thursday to find there was a free comedy show.
Great alcoholic beverages.
Food was good but a tad overpriced.
The Thursday I was there was also Valentines Day so waiters were a bit busy and forgot to bring a few items we ordered, food was also late but we still had a good time."
Great alcoholic beverages.
Food was good but a tad overpriced.
The Thursday I was there was also Valentines Day so waiters were a bit busy and forgot to bring a few items we ordered, food was also late but we still had a good time."
Dined on 02/14/2013
2011
Special Features: good for groups, late-night find, hot spot
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Review 28 for Crossroads at House of Blues - New Orleans
Overall rating
(Outstanding)
5
/
5
Great service. Very attentative
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Great service. Very attentative"
Dined on 02/14/2013
2000
Special Features: fit for foodies, good for groups, neighborhood gem
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Review 29 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
We had a very wonderful time
Food
(Outstanding)
5
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"We had a very wonderful time @ the house of blues...."
Dined on 02/08/2013
2013
Special Features: vibrant bar scene, fit for foodies, good for groups, great for brunch, great for outdoor dining, kid-friendly, late-night find, romantic, special occasion, great for lunch, hot spot
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Review 30 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
Food was great! We eat here
Food
(Very Good)
4
/
5
Service
(Good)
3
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Energetic
"Food was great! We eat here every time we visit New Orleans and I'm sure we will be returning!"
Dined on 02/09/2013
2013
Special Features: hot spot
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Review 31 for Crossroads at House of Blues - New Orleans
Overall rating
(Fair)
2
/
5
Food Bad
Food
(Poor)
1
/
5
Service
(Fair)
2
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Moderate
"Food was not good at all and if I say it's not good it must be bad because I can eat just about anything. Food really was just not good. We had the red beans and rice and mini cheeseburgers."
Dined on 02/08/2013
2013
Special Features: good for groups
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Review 32 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
Enjoyed House of Blues during
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic
"Enjoyed House of Blues during Super Bowl week. Service was great, food was pretty good (although a bit pricey for what it is). A fun spot and would go back again. Fried Chicken was outstanding."
Dined on 02/01/2013
2011
Special Features: good for groups, kid-friendly, neighborhood gem
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Review 33 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
Shrimp and grits were fantastic.
Food
(Very Good)
4
/
5
Service
(Outstanding)
5
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"Shrimp and grits were fantastic.
Jambalaya was uninspiring.
Had a great blue band playing at no charge. Band was great and not overly loud so made for a great atmosphere"
Jambalaya was uninspiring.
Had a great blue band playing at no charge. Band was great and not overly loud so made for a great atmosphere"
Dined on 01/27/2013
2013
Special Features: good for groups, late-night find, hot spot
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Review 34 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
It is not a white table cloth
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Good)
3
/
5
Noise Level
Quiet
"It is not a white table cloth restaurant like the picture on the website. Although the food was very good, it is extremely overpriced. my hausband had the buttermilk fried chicken with mashed potatoes - $17.00 for four pieces!! I had the shrimp and grits. It was excellent and moderately priced at $16.99. Otherwise, the entire experience was great!"
Dined on 01/26/2013
2011
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Review 35 for Crossroads at House of Blues - New Orleans
Overall rating
(Very Good)
4
/
5
As usual, House of Blues didn't
Food
(Very Good)
4
/
5
Service
(Very Good)
4
/
5
Ambiance
(Outstanding)
5
/
5
Noise Level
Moderate
"As usual, House of Blues didn't disappoint for quality and quality. Food still had down-home taste that we've come to expect there, and even on a Friday evening we didn't feel crowded in. We didn't even make it to the garden to enjoy any of the music since we were running late to get to a theatre performance, but it was still a good experience."
Dined on 01/18/2013
2013
Special Features: late-night find, hot spot
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Ratings-Only Reviews for Crossroads at House of Blues - New Orleans
Based on the average of (26) ratings-only reviews
Overall
(Very Good)
3.8
/
5
1 out of 1 recommend this product
Food
(Very Good)
3.8
/
5
Service
(Very Good)
4
/
5
Ambiance
(Very Good)
4
/
5
Noise Level
Energetic